ACRL News Issue (B) of College & Research Libraries www.ala.org/acrl/charlotte/ Learning to Make a Difference Charlotte North Ca A r p o ri l l i 1 n 0 a -13, 2003 Preliminary Program C-2 ACRL 11th National Conference ACRL has it all.years25 Stim ulating programs th at reflect the dynamics and diversity of our profession. Access to vendors w ith cutting-edge products and solutions for your library. Invaluable netw orking opportunities w ith colleagues from across the country. Opportunities to visit attractions and experience gracious Southern hospitality in and around Charlotte, North Carolina. Since its inception 25 years ago, the ACRL National Conference has acquired the reputation as the place for academic and research librarians to meet to discuss their challenges and opportunities. Join your colleagues in charming and vibrant Charlotte, North Carolina, at the premier conference for academic and research librarians. Sharpen your professional edge Keep pace with the latest library research and techniques during contributed papers and panel sessions. Exchange ideas and network with your colleagues during poster sessions and discuss hot topics at the roundtable discussions. Choose from more than 200 peer-reviewed programs focusing on issues to help you keep up with a changing profession. Register early! Register by the early-bird deadline of Feburary 7, 2003, and receive a nearly 30% discount on your conference registration. Registrations postmarked or faxed after Feburary 7 will be charged the advance registration rate. Registration Learning to Make a D ifference Charlotte, North Carolina, April 10-13, 2003 materials are on page C -26 or register online at http://www.ala.org/acrl/ charlotte/registration/registration.html. Explore in-depth topics Attend a preconference and return to your library with tips, tools, and new ways o f thinking. See page C-5 for complete details. Discover Charlotte Participate in a tour of Charlotte and its environs! Visit area libraries, get a behind-the-scenes look at NASCAR, or explore the Biltmore Estate - the largest and most exquisite private home in America. Book early! Reservations are on a space-available basis. Complete details are listed on page C-24. Feed your mind and body Opening Exhibits Reception - Enjoy a taste of Charlotte as you visit the grand opening of the exhibits in Exhibit Hall A in the Charlotte Convention Center, Thursday, April 10, immediately following the opening keynote session. All-Conference Luncheon - Hear about Memory and Sense o f Place in the American South during Bill Ferris’s engaging keynote session during the All-Conference luncheon on Saturday, April 12. All-Conference Reception - Join your colleagues for dessert Saturday evening during the All-Conference Reception at the award-winning Public Library o f Charlotte and Mecklenburg County. Stroll down the street and use your conference name badge for complimentary admittance to the Levine Museum o f the New South. http://www.ala.org/acrl/ ACRL 11th National Conference C-3 Gain new perspectives Paul Duguid Research specialist. University of Califo rnia, Berkeley, and co­ author of The Social L ife o f In form a tio n became interested in inform ation w hen he w orked at the Xero x Palo A lto Research Corporation w ith "e xtra o rd in ary" scientists. During the opening keynote session, Duguid w ill share his ideas on the library's role as a com m unity and the necessary interrela­ tionship betw een librarians, th eir users, and other users. Bill Ferris Former head of the National Endow m ent fo r the Humanities, knows the South. Not only is he a native Mississippian, he's coeditor of the Encyclopedia o f the South and newly a ffili­ ated w ith the Center fo r the Study of the American South at the University o f North Carolina, Chapel Hill. Also a student of Southern music, he's promised to bring his guitar to demon­ strate the South's role in blues, country music, and rock 'n roll. Belle Wheelan G rew up in a tim e and in a fam ily in w hich know ledge is power. Formerly the president o f Northern Virginia Com m u­ nity College, the second-largest com m unity college in the country, W heelan is now the Secretary of Education fo r the Com m onwealth o f Virginia. During her session, she'll share her look at the past w ith her vie w o f challenges fo r the future. What is A CR L? The Association of College & Research Libraries (ACRL) is the only individual membership o rganization in North Am erica th a t develops programs, prod­ ucts, and services to meet the unique needs of academic librarians. ACRL's 11,000 members are comprised of individuals from a w ide range of academic institutions, publishers, and vendors w ho sell in the academic library m arket­ place. ACRL enhances the effectiveness of academic and research librarians to advance learning, teaching, and research in higher education. Its initia­ tives enable the higher education com m unity to understand the role th at academic libraries play in the teaching, learning, and research environm ent. For details about ACRL's programs and services, check out its W eb site at w w w .ala.o rg /acrl.h tm l. A ss o cia tio n o f C o lle g e a n d Research Libraries 50 East Huron Street, Chicago, IL 60611 800-545-2433, ext. 2523; e-mail: acrl@ala.org w w w .ala.org/acrl/charlotte http://www.ala.org/acrl.html mailto:acrl@ala.org http://www.ala.org/acrl/charlotte C-4 ACRL 11th National Conference Featured Presentations Joh n Gardner, Policy C enter on the First Year of College, Brevard College - The R eform M o v e m e n t fo r th e First-Year E xp erien ce: W h at is y o u r R o le ? G eo rg e Kuh, National Survey of Student Engagem ent, Indiana University - The R esponsibility o f th e A cadem ic Library in Im proving and Assessing S tu d en t Learning Joh n Shum aker, President, University o f Tennessee - The H ig h e r Education E n viro n m en t an d Role o f th e A cad em ic Lib ra ry Joan Frye W illiam s, Inform ation Te ch n o lo gy Consultant Conference schedule-at-a-glance W e d n e s d a y , A p r il 9 , 2 0 0 3 8:30 a .m .-6 :3 0 p.m . T o u r 3 :3 0 -6 :0 0 p.m . Immersion & Beyond Preconference 11:00 a .m .-7 :0 0 p.m . Registration T h u r s d a y , A p r il 1 0 , 2 0 0 3 7:00 a .m .-7 :0 0 p.m . Registration 8:00 a .m .-3 :3 0 p.m . Preconferences and/ o r tours 4 :0 0 -5 :3 0 p.m . O p e n in g keynote session 5 :3 0 -7 :3 0 p.m . O p e n in g exhibits reception F rid a y , A p r il 1 1 , 2 0 0 3 7:00 a .m .-4 :3 0 p.m . Registration 8:30 a .m .-6 :0 0 p.m . C o n c u rre n t sessions 9:00 a .m .-4 :3 0 p.m . Exhibits S a t u r d a y , A p r il 1 2 , 2 0 0 3 8:00 a .m .-3 :0 0 p.m . Registration 8:00 a .m .-6 :0 0 p.m . C o ncurren t sessions 9:00 a .m .-4 :3 0 p.m . Exhibits 12:00-1:45 p.m . Keynote luncheon 8 :0 0-10:00 p.m . A ll-C o n fe re n c e Reception S u n d a y , A p r il 1 3 , 2 0 0 3 8 :3 0 -1 0 :0 0 a.m. Conc u rre n t sessions 10:15-11:45 a.m . Closing keynote session CONTENTS Keynote Speakers C-3 Featured Presentations C-4 Preconferences C-5 Programs C-7 Exhibits C-8 Executive Committee C-13 Tours C-24 Conference Registration Form C-26 ACRL Membership Form C-28 ACRL 11th National Conference C-5 Preconferences A tte n d a p re c o n fe re n c e and d e v e lo p y o u r sk ills! A d d itio n a l details, including learning outcomes and type o f audience, are online at http://www.ala.org/acrl/charlotte/program/preconf.html. Wednesday, April 9 3 :3 0 — 6 :0 0 p.m. Im m ersio n and Beyond Didn’t want Immersion to end? Join your Immersion colleagues and Institute for Information Literacy Immersion faculty for an update and showcase. Increase your understanding on topics from the Immersion curriculum. See and hear what other participants have implemented in their information literacy programs and classes! This preconference begins at 3:30 p.m., Wednesday, April 9, and concludes the afternoon o f Thursday, April 10. Immersion and Beyond is only open to those who have completed Track 1 or Track 2 of ACRL’s Institute for Information Literacy Immersion Program at one o f the eight national or regional sessions. Presenters: Institute fo r Inform ation Literacy Immersion Faculty Registration fees: ACRL member: $165; ALA member: $205; Nonmember: $245; Student: $95 Thursday, April 10 8:30 — 3 :3 0 p. m. Best P ractices in Inform atio n Literacy: A sse ssin g Your Program Learn about criteria developed through the Institute for Information Literacy’s Best Practices Project to assess the effectiveness of information literacy programs for undergraduates. Participate in small groups with facilitators discussing related clusters o f best practices criteria: how your program conforms to these characteristics, where they fall short and why, and what strategies might be used to remove roadblocks that keep you from following best practices. Leave this preconference with implementation plans for your program. Presenters: Terese H eidenw olf, Lafayette College; Tom K irk, Earlham College; C arol Hansen an d D avid Eisler, Weber State University Registration fees: ACRL member: $135; ALA member: $175; Nonmember: $215; Student: $85 Inform atio n Lite racy A cro ss th e C urricu lum : A Toolkit fo r C ourse D evelo p m en t and Prom otion During this full-day workshop, get introduced to a variety of ideas, issues, and practices that will help you effectively develop an information literacy course attuned to the needs of a specific discipline, program, or field. Find out how to introduce the idea of “information literacy across the curriculum” (ILAC) to important campus constituencies. Network with colleagues interested in developing coursework in similar areas, and address “nuts- and-bolts” questions such as textbook selection, appropriate assignments, and assessment models. Presenters: Colleen Bell, University o f Oregon; fam es Elmborg, University o f Iow a; Angelynn King, University o f R edlands; Lau rie Kutner, University o f Vermont; Kate M anuel, N ew M exico State University; Scott Walter, Washington State University Registration fees: ACRL member: $185; ALA member: $225; Nonmember: $245; Student: $95 Sharon Hogan M an ag em en t Sym p o sium The Sharon Hogan Management Symposium is designed to introduce management concepts to librarians who are on the front line and considering a middle management position or managing people for the first time. During this full-day session, focus on the issues that challenge first-time managers: hiring, training, and evaluating staff; setting priorities; and planning and budgeting. Participate in case study exercises and gain insight from experienced library managers. Sharon Hogan (1945-2002) was both president o f ACRL and recipient o f the ACRL Academic/Research Librarian o f the Year award. As a library director, she was committed to developing managers within the profession. ACRL has named this symposium to honor her and her vision. Presenters: Anne Beaubien, U?ıiversity o f M ichigan; Peter Hepburn, University o f I llin ois a t Chicago Registration fees: ACRL member: $185; ALA member: $225; Nonmember: $245; Student: $95 http://www.ala.org/acrl/charlotte/program/preconf.html C-6 ACRL 11th National Conference Strateg ic M arketing fo r A cad em ic and Research Lib raries: Train th e Trainer Become an official ACRL @ your library campaign trainer. ACRL is working on a campaign as part of the ALA national @ your library campaign. Find out how to facilitate a marketing campaign that can be customized at the local level. Attendees will be provided with material to read before the preconference and are expected to provide two training sessions for other groups and venues (e.g., state chapter meetings). Presenters: Kenneth M arks, University o f Nevada, Las Vegas; Theresa Byrd, Ohio Wesleyan University; B ill M iller, Florida A tlantic University; Leslie M anning, University o f Colorado, Colorado Springs; L iz Salzer, Santa Clara University Registration fees: ACRL member: $145; ALA member: $185; Nonmember: $215; Student: $95 9:00 a.m. - 12:00p.m. A sse ssm e n t in A cad em ic Lib raries: Practical A p p roaches fo r C reating a Continuous E v alu atio n Enviro nm ent Learn to apply the “Standards for College Libraries” as a framework for evaluating the academic library. Discover why the use of outcomes is necessary in the current higher education environment. Use a workbook with practical examples, forms, checklists, and assessment tools and techniques to develop a plan to implement an assessment process. Presenters: Robert Fernekes, Georgia Southern University; B ill Nelson, Augusta State University Registration fees: ACRL member: $135; ALA member: $175; Nonmember: $215; Student: $85. C o llab o rativ e C ollection M anagem ent fo r Lib raries in C on so rtia Find out about the opportunities and challenges of using consortial collection development for managing print collections, particularly in college libraries. Discuss the options, data collection, and strategies that are available for collaborative collection development using the experiences of three consortia as examples. Share a real or virtual union catalog with other participants. Presenters: Linda Bills, H averford College Libraries; Margo Warner Curl, CONSORT Colleges; M ark Gooch, College o f Wooster Libraries; Karen Greever, Kenyon College; E arl Griffith, Denison University; Xudong Jin , O hio Wesleyan University; M ichael Kasper, Amherst College; Robert Kieft , H averford College; Eric Pumroy, Bryn M awr College Registration fees: ACRL member: $135; ALA member: $175; Nonmember: $215; Student: $85 Open A ccess 101: W hat, Why, and How You Can M ake it a R eality Hear from the leaders o f the scholarly communication reform movement regarding open access and a few related, new initiatives: Creative Commons, Open Archives Initiative, and Budapest Open Access Initiative. Learn how the open access movement is transforming scholarly communication, gain updated information on leading open access initiatives, and discuss the library’s role in an open access environment. Sponsored by SPARC and the ACRL Scholarly Communications Committee. Presenters: Ray English, Oberlin College; Laurence Lessig, S tanford University; Peter Suber, E arlham College; H erbert von de Sompel, Open Archives Initiative Registration fees: ACRL member: $135; ALA member: $175; Nonmember: $215; Student: $85 9:00 a.m. - 3 :3 0 p.m. N ew W ays o f Listen in g to Users: LibQUAL+™ An ARL Workshop. Learn about the development of the LibQUAL+™ survey and how to use it in your library. Hear how it developed from its foundations in SERVQUAL through three successive years of iterations. Review the process for running the survey, discuss recent survey results, and examine examples of how libraries have applied LibQUAL+™ results in the local setting. Individuals wishing to register for this session must register directly with the Association of Research Libraries (ARL). Register online at http://db.arl.org/ lq0303/. Questions? Contact: Mary Jane Brooks, ARL Executive Officer, (202) 296-2296. Presenters: C olleen C ook, Texas A & M U niversity Libraries; M artha Kyrillidow, Association o f Research Libraries; Bruce Thompson, Texas A& M University; Consuella Askew Waller, Association o f Research Libraries "G reat program s, terrific speakers, tim ely topics, som eth in g fo r all academ ic librarians." 10th National Conference attendee http://db.arl.org/ ACRL 11th National Conference C-7 Programs Wednesday, April 9 8 :3 0 a.m . - 6:30 p .m . T o u r 11:00 a.m . - 7:00 p .m . R e g is tra tio n 3 :3 0 - 6:00 p .m . P re c o n fe re n c e - Im m e rs io n a n d B e y o n d Thursday, April 10 7:00 a.m . - 7:00 p .m . R e g is tra tio n 8 :0 0 a.m . - 12:00; 3 :30 p .m . P re co n fe re n c e s See page C-5 for details. 8 :3 0 a.m . - 3 :30 p .m . T o u rs 4 :0 0 - 5 :30 p .m . Opening Keynote Paul Duguid, Research Specialist, University o f California at Berkeley, and coauthor o f The Social Life of Inform ation 5:30 - 7:30 p .m . O p e n in g E x h ib its R e c e p tio n Jo in A C R L for this festive occasion to officially open the exhibits. M ore th a n 150 companies will be on hand to provide a w ide variety o f pro d u cts a n d services. Enjoy refreshments and the opportunity to mingle w ith exhibitors a n d your colleagues. Permission to reprint: Charlotte Convention & Visitors Bureau. Friday, April 11 7:00 a.m . - 4 3 0 p .m . R e g is tra tio n 8:3 0 - 9 :45 a.m . Contributed Paper Sessions *Note: Contributed Paper sessions consist o f two paired papers with a 15-minute break in between the two papers. A C om parison o f the Functions and Processes Associated w ith Identifying, Selecting, A cq u irin g, and O rganizing Paper Books a n d Electronic Books (e-book) L earn a b o u t a n e x p lo ra to ry s tu d y in w h ic h A R L librarians participated in group discussions to determ ine th e functions a n d processes associated w ith a library o f p rin t books an d a library o f electronic books (e-books). F ind o u t i f th e results o f this stu d y support the null hypothesis th a t there is no difference in the functions a n d processes associated w ith selecting, acquiring, organizing, a n d m aintaining p rin t books an d e-books. P r e s e n te r : Lynn S ilip ig n i C o n n a w a y , Vice P re s id e n t, Research a n d L ib r a r y System s, ne tLib ra ry a Division o f OCLC A n " A l l " E le c tro n ic J o u r n a l C o lle c tio n in a U n iv e r s it y L ib ra ry : T w o Years L a te r L earn a b o u t D rexel U niversity’s H a g e rty L ibrary’s experience o f m igrating to an (almost) all-electronic journal collection. H ear ab o u t a two-year analysis using th e m eth o d o lo g y developed to m easure th e library costs o f p rin t journals a n d th e results o f this study com pared to th e costs o b tain ed in th e study. F ind ou t w h a t th e lib ra ria n s a t H a g e rty L ib rary w o u ld do differently now th a t th e tran sitio n has taken place. Presenters: D onald King, Research Professor, U n iv e rs ity o f P it ts b u r g h ; C a ro l H a n sen Montgom ery, Dean o f Libraries, Drexel University A L o o k a t N o w a n d T h e n : Sa la rie s o f A c a d e m ic a n d Research L ib ra ria n s Learn about a historical and longitudinal survey o f salary trends in academic and research libraries w ith th e in ten t o f explaining events a n d trends th a t have an d continue to im pact salaries. Participate in a discussion o f current issues in attem pts to raise librarian salaries. Presenters: Vicki Gregory, Director/Professor an d Tom Terrell, Assistant Professor, University o f South Florida C-8 ACRL 11th National Conference O rg an izatio n al Entry, S e n se M aking, a nd N ew P ro fessio n al E m p lo y e e s in A ca d e m ic L ib ra rie s Learn formal and informal processes to ease the transition for new librarians and professional staff in academic libraries. Find out if academic libraries are poised to get the best from their new employees, if they address issues o f socialization o f new employees, and whether or not organizational strategies and tactics outlined by human resource directors reduce turnover based on unmet or unrealized expectations. Presenters: Janice S¡mons-Welburn, Director, Central Public Libraries and William Welburn, A s s is ta n t D ean o f th e G ra d u a te C o lleg e, University o f Iowa 8:30 a.m .- 1 0:00 a.m. Panel Sessions In fo rm atio n L ite racy M odels: P ractical W ays to In te g ra te In fo rm atio n Lite racy into th e C u rricu lu m on a S h o e strin g Find out about three different institutions’ models for providing information literacy instruction in two-year college settings. Learn how to implement these models with creative funding, or with no extra funding, through practical examples and handouts. Engage in Web exercises and get your questions answered. Visit with vendors Explore th e exhibits and learn a b o ut c u ttin g -e d ge products, publications, tools, and services available to academic and research librarians. Nearly 150 exhibitors w ill be on hand to showcase th e latest in library products and services! C orporate pro duct update sessions w ill give you the o p p o rtu n ity to keep u p -to -d a te w ith the latest in products and services. Find o u t h o w these innovations are being im plem ented in colleges and universi­ ties across the country. (List of exhibitors to date) 3 M ABC-CLIO Agati ALCTS/LAMA/LITA/RUSA Alexander Street Press Ambassador Books & Media American Chemical Society American Economic Association American Institute of Physics American Psychological Association/PsyclNFO Annual Reviews Bernan Associates BIOSIS Blackwell Book Services Blanton & Moore Company Book House, Inc. The Bowker Brodart Co. Cambridge Scientific Abstracts Cambridge University Press Carnegie Endowment for International Peace Casal¡n¡ Libri Center for Research Libraries, The Checkpoint Systems Choice Choice and Choice Reviews.online CISTI-National Research Council Columbia University Press Combined Book Exhibit Copyright Clearance House CQ Press Data Research Associates Inc. Demco Inc. Docutek.com EBSCO Information Services Elsevier Science, Inc. Emery-Pratt Company Endeavor Information Systems Inc. ERIC Document Reproduction Ex Libris (USA) Inc. Faxon Rowe Com Academic Services Follett Media Distribution Gale Group GOPRINT SYSTEMS, INC. Greenwood Publishing Group, Inc./ Libraries Unlimited H.W. Wilson Co. Hardy Holzman Pfeiffer Associates HarpWeek Harrassowitz Booksellers & Subscription Agents Human Relations Area Files, Inc. Idea Group Publishing infoUSA ingenta inc. Innovative Interfaces INSPEC/lnstitute of Electrical Engineers Institute of Museum and Library Services Integrated Campus Solutions/ IKON ISI-lnstitute for Scientific Information John Hopkins University Press John Wiley & Sons, Inc. Jones e-global library Journal Webcite Kingsley Lanter Delivery Systems Liberty Fund, Inc. Libraries Unlimited Library Systems & Services Inc. Marc Link Retrospective Conversion Marc¡ve Inc. McFarland & Company, Inc. Midwest Library Services Minneapolis Convention & Visitors Bureau Modern Language Association netLibrary Northern Micrographics OCLC OECD Publications & Information Center Ovid Technologies Oxford University Press Preservation Technologies LP ProQuest Random House Inc. RefWorks Rittenhouse Book Distributors Routledge/Taylor & Francis, Inc. Scarecrow Press Serial Solutions, LLC SIRSI Springer-Verlag New York, Inc. Standard & Poor's Swets/Blackwell Information Service TDNet USA Techbooks World Bank Publications YBP Library Services ACRL 11th National Conference C-9 "The ACRL N atio n a l Conference continues to b e the m ost significant a n d valuable professional d evelopm ent experience f o r academic lib rarian s.” 10th National Conference attendee Presenters: In g er Curth, Assistant Librarian, In fo rm a tio n Literacy C oordinator, Jefferson C o m m u n ity C o lle g e ; D e b o ra h M o o re , In s tru c tio n a l/R e fe re n c e L ib ra ria n , G lendale C om m unity College; Karen Topham, Assistant Professor, Brookdale C om m unity College Making the Online Library Environment Accessible to All: Strategies for Change L earn from exp erts on lib ra ry -re la te d o n lin e accessibility issues. Hear an overview o f the latest research, outline the scope o f the problem, identify specific hurdles, and discuss strategies to move forward into the 21st century with a fully inclusive virtual information infrastructure. Presenters: Suzanne Byerley, Librarian/Assistant Professor, University o f Colorado a t Colorado Springs; Bryna C oonin, L ib ra ria n /A s s is ta n t Professor, East Carolina University; Judith Dixon, Consumer R elations O fficer, The L ib ra ry o f Congress; Axel Schmetzke, Librarian/Associate Professor, University o f Wisconsin-Stevens Point Partnering w ith Vendors: Ways to Develop a Customer Relationship into a Partnership Are vendors your friends or foes? D o you struggle to get results from your vendor? Hear from a library dean and two vendors on how to develop new skills in communicating with your vendors and develop new methods to assist you in changing your relationship from a customer to a partner. Presenters: Rick Branham, Account Manager, SIRSI; M a g g ie F a rre ll, D ean o f L ib ra rie s , U n iv e rs ity o f W y o m in g ; Barbara K aw ecki, Account Services Manager, EBSCO What Are Those Library Schools Doing A nyw ay? LIS Education for Academic & Research Librarianship Learn from three full-time, tenure-track library educators about the current state o f the LIS curriculum for academic and research librarianship. Hear an overview o f the LIS curriculum, demographics on who is teaching the courses, and what courses are being taught. Gain insight into the preparation for academic librarianship through the presentation o f two case studies. Presenters: John Ellison, Associate Professor, and Lorna Peterson, Associate Professor, University at Buffalo, State University o f New York 8:30 a.m. - 12:30 p.m . Workshops *N ote: W orkshop sessions are lim ited to 6 0 individuals and include a one-hou r break so attendees can visit the poster sessions. Information Literacy: Time for a Comprehensive Plan Find out about the process o f creating a comprehensive plan for information literacy. Gain knowledge o f how to get started and what information is best used in the plan. Return to your institution with a roadmap for creating an information literacy plan for your library. Presenters: Joanna M. Burkhardt, Associate Professor/Librarian; M ary MacDonald, Assistant Professor/Librarian fo r Instruction; and Andree Rathemacher, Assistant Professor/Librarian fo r Business Reference, University o f Rhode Island Online Course Development: Construction from the Ground Up Sound instructional design begins with devising a plan for developing the course and continues through to the evaluation phase. Learn about the process o f developing a design document and develop measurable objectives and course assessment techniques. P r e s e n t e r s : M a r t in B re n n a n , A s s is ta n t I n f o r m a t io n Services L ib ra r ia n /A s s is ta n t Professor, U n iv e rs ity o f Illin o is a t Chicago; M elissa K o e n ig , C o o rd in a to r o f S u burban Academic Support Services, DePaul University 9:00 a.m. - 4:30 p.m . Exhibits Find out about the latest in products and services when you visit with exhibitors! See page C -8 for the list o f exhibitors to date. 9:00 - 9:45 a.m. Product Update Session Corporate presentations will give you the opportunity to keep up-to-date with the latest products and services. 1 0 :0 0 - 11:00 a.m. Poster Sessions Join your colleagues in the exhibit hall for informal presentations on innovative library projects. C-10 ACRL 11th National Conference 1 0 :1 5 - 11:00 a.m. Product Update Session 11:00 a.m. - 12:00 p.m . Invited Paper The Reform Movement for the First- Year Experience: What is Your Role? Jo h n Gardner, Policy Center on the First Year o f College, Brevard College 11:00 a.m. - 12:15 p.m . Contributed Paper Sessions Assessing User Preferences for Image Delivery Hear about Penn States Visual Image User Study (V IU S), which is rigorously assessing the requirements for a digital image delivery system at a large and complex university. Learn about the findings and implications o f this 26-m onth project now that it is at its halfway-mark. Presenters: A n n Copeland, Special Collections Cataloging Librarian, a n d Henry Pisciotta, A rts a n d A r c h ite c tu r e L ib ra r ia n , VIUS P ro je c t Coordinator, Penn State University Open Source Culture Explore some o f the technical and cultural aspects o f the open source movement. Gain an understanding o f the motives behind the open source movement and how it relates to core library values. Examine successful case studies that demonstrate practical models o f what is and is not possible with open source software. Presenter: Edward Iglesias, Librarian, Delgado Community College Bringing the Library to Students: Linking Customized Library Resources through a Course-Management System Learn how Penn State modified the A N G E L code through collaboration between four units in University Libraries and Information Technology Services in order to link students directly to the most appropriate library resources for their course. Hear how librarians designed unique subject guides that pointed to databases, print and online reference resources, and W eb sites. Presenters: Helen Smith, A g ric u ltu ra l Sciences L ib ra ria n , a n d L o a n n e Snavely, H e a d o f Instructional Programs, Penn State University Digital Video: The Next Step in Reference and Education Hear about a project that examines various approaches to using digital video technologies and will pilot both video conferencing for providing reference and streaming video for providing library instruction. Find out about key issues o f using digital video technology, such as technology, costs, staffing, scalability, training, and accessing/archiving video images. P re s e n te rs : Susan Lessick, K a th ry n Kjaer, P h ysica l Science L ib ra r ia n , a n d H e a th e r T u n e n d e r, E le c tr o n ic R e fe re n c e Services Librarian, University o f California, Irvine 11:00 a.m. - 12:30 p.m . Panel Sessio ns Connecting the Dots: Using the Assessm ent Cycle to Foster Student Success Find out how your library contributes to student success and institu tional outcom es. Learn about strategies and hands-on, practical examples o f making assessment part o f library culture. Hear how to use results to further student learning at an institutional level. P r e s e n t e r s : C h ris tie F ly n n , R e fe re n c e / Instruction Librarian, Bob Mohrbacher, English In s tru c to r , a n d Lynn O lso n , R e fe re n c e / Instruction Librarian, Pierce College Library The Culture of Academic Library Development & Fundraising: The Learning Challenge for Academic Library Leaders Walk away from this session with an excitement about th e p o s s ib ilitie s o f fu n d ra is in g an d s p e c ific understanding o f successful strategies for creating a culture o f development. During this interactive session, learn about developm ent issues in three m ajor categories: development o f the overall library culture necessary for successful fundraising; creation and stewardship o f d on or boards; and train in g and experience necessary for new library administrators. P resen ters: Connie McCarthy, Dean o f the U niversity Libraries, College o f W illiam a nd Mary; Leland Park, Library Director, Davidson C ollege; M a ry Reichel, U n ive rsity Librarian, Appalachian State University The Research & Development Imperative in the Academic Library Explore the importance o f developing a research and development capacity to better support decision­ making, to advance innovative and entrepreneurial Got mail? The ACRL Internet Café w ill o ffer several stations fo r access to e-mail and the Web. Please be sure to bring any connection inform ation you m ight need (e.g., login ID, password, hostname, etc.). ACRL 11th National Conference C-11 activities, and to raise library credibility and visibility on campus and in the fields o f information technology. Learn about the history, current status, and future development o f research and development activities in industry, government and higher education. Hear about two case studies and participate in a question and answer session regarding the viability, scalability, and priorities for research and development in different types o f academic libraries. P r e s e n t e r s : Sayeed C h o u d h u ry , D ire c to r, D ig it a l K n o w le d g e C enter, Jo h n s H o p k in s U niversity; J u d ith Klavans, Director, C enter fo r Research on In fo rm a tio n Access; a n d James Neal, Vice President f o r In fo rm a tio n Services/ U niversity Librarian, C olum bia University Will Work fo r Candy: M otivational Techniques That Work Learn how to keep students motivated to succeed in credit-bearing information literacy classes. Receive a practical tour o f intrinsic motivational techniques, and hear how two S U N Y universities use active learning and portfolio assessment to keep students engaged. Participate in a series o f exercises to determine what motivates you to learn, and develop new strategies for motivating your students. P re se n te rs: Trudi Jacobson, C o o rd in a to r o f User Education Programs a n d Lijuan Xu, User E ducation/R eference Lib ra ria n , U n iv e rs ity o f A lb a n y, SUNY; S te p h a n M acaluso, D istance Learning Librarian, SUNY N ew Paltz 11:30 a.m . - 12:15 p.m . Product Update Session 12:30 - 1:30 p.m . Roundtables or Lunch on your Own Order a box lunch and jo in colleagues to discuss one o f many topics o f interest to academic librarians. 2 : 0 0 - 2 :4 5 p.m . Product Update Session 2 : 0 0 - 3 :1 5 p .m . Contributed Paper Se ssio n s The Pow er of Partnerships: Spanning the Digital Divide for Teacher Education Hear about the collaborative and partnership strategies in place at a comm unity college/university joint-use library to provide resource access and support for teacher education curriculum. Find out how teacher education students have consistent ongoing access to a c a d e m ic s u p p o rt m a te r ia ls th r o u g h o u t th e ir undergraduate programs o f study, even when the students transfer from the comm unity college to the university. P resen ter: M em Stahley, Associate D irector, U niversity o f C entral Florida, Brevard Campus Where it Counts: Departmental Curriculum Com m ittees and Librarians Learn how two humanities librarians moved from traditional B I sessions to integrating inform ation literacy into the English department curriculum for un d erg ra d u a tes. H ea r a b o u t th e o u tco m e s fo r information literacy that were written for the major and the assessment tools th at were developed by w orking w ith b o th the departm ental curriculum com m ittee and several course-specific committees. P resenters: Sheril Hook, Fine A rts/H um anities L ib ra r ia n , a n d V e ro n ic a Reyes, F ine A r ts / H um anities Librarian, U niversity o f A rizo n a Can We Encourage Learning by Shaping Environm ent? Patterns of Seating Behavior in Undergraduates Find out i f students have a preference for where they sit in a library. Examine the results o f a study that d ir e c tly o b serv ed s tu d e n t s e a tin g c h o ic e s and interviewed students and librarians regarding seating choices in the library. Learn i f theories on territorial behavior, ecological psychology, and the third place can increase the library’s ability to enhance learning. Presenter: Virginia Young, Director, Randolph- M acon College Perm ission to reprint: Charlotte Convention & Visitor's Bureau. C-12 ACRL 11th National Conference "The q u a lity o f program s I a tte n d e d was o u ts ta n d in g ." 10th National Conference attendee Collaborating w ith our own Patrons: Let the User Select Learn about the capabilities that exist for library patrons to do their own collection development. Explore the pros and cons o f patrons choosing for themselves which books or journals articles meet their needs. Compare data from the new models o f self­ selection with traditional methods. Presenter: Lynn Sutton, Associate Dean, Wayne State University Libraries Implications for Assessm ent Find out about the initial results o f interviews with u n iversity lib ra ria n s c o n c e rn in g the im p act o f assessment on decision-making in their organizations. Hear about focus groups that were conducted with “cabinet level” administrators regarding the impact o f assessment on decision-making within their purviews. Learn about two surveys completed by both groups that assessed each individuals beliefs regarding their institutions’ development o f a culture o f assessment and decision-making. Presenter: Susan Beck, Head o f Public Services, Rutgers University 2:00 p.m . - 3:30 p.m . Panel Sessio n s Electronic Resource Management Systems: Developing Local Solutions to Common Problems Find out about three locally developed electronic resource management systems, with particular emphasis on administrative metadata. Gain a firsthand look at issues and development processes affecting license- tracking systems, and share your own experiences. Presenters: Adam Chandler, Cornell University; Norm Medeiros, Coordinator, B ibliographic and D ig it a l Services, H a v e r fo r d C o lle g e ; Sue Woodson, Johns Hopkins U niversity Leading by Example: Practical Professional & Personal Development Discover how to turn professional development into an everyday activity by building relationships both within and outside the library. New librarians, explore ways to maintain enthusiasm and grow professionally. Library administrators, learn strategies for retaining new hires and channeling their energies. Participate in small group breakout sessions to further the discussion. P r e s e n t e r s : Trisha M ile h a m , In s tru c tio n L ib ra r ia n , V a lp a ra is o U n iv e r s ity ; N a o m i S utherland, R efere n ce /In stru ctio n Librarian, U niversity o f Tennessee a t C hattanooga; Corey W illiam s Green, Consulting Librarian fo r the Social Sciences, Cornell College Put Instruction in Your (Research) Agenda Discover how the “Research Agenda for Library Instruction and Information Literacy” can help you plan information literacy programs, manage instructional services, and teach library instruction sessions. Share ideas, network for research collaboration, and learn about research available to you. P r e s e n t e r s : M e lis s a Becher, R e fe re n c e / In s tru c tio n L ib ra ria n , A m e ric a n U n iv e rs ity ; Elizabeth Dupuis, Head o f Instructional Services, U niversity o f C alifornia a t Berkeley; Cynthia Levine, H um anities Reference Librarian, N orth Carolina State University; John Riddle, Head Librarian, Penn State U niversity a t Fayette What Do You Say When They Come To You? Librarians Helping Faculty Address Plagiarism Hear how five librarians are collaborating with faculty to combat the rise in plagiarism. Discuss the librarian’s role in helping faculty and students prevent plagiarism. Find out different ways to respond to faculty who are asking for help, the pros and cons o f using available software programs, and how to move from detecting to preventing plagiarism. V o lunteer! V olunteer and ta ke advantage o f th e o p p o rtu n ity to m eet new people, to expand your n e tw o rk o f colleagues, and to give back t o th e profession. Volunteers are needed fo r jobs such as m eeting room assistants, Intern et Café assistants, and preconference assistants. To volunteer, e-mail one o f th e V olunteer Committee Cochairs, Janis Bandel¡n (janis.bandelin@ furm an.edu) or Kate Hickey (hickey@elon.edu). N o te : V o lu n te e rs m u s t re g is te r a n d p a y re g u la r co n fe re n ce fees. mailto:janis.bandelin@furman.edu mailto:hickey@elon.edu ACRL 11th National Conference C-13 Presenters: Fran Ebbers, Circulation/Reference Librarian, St. Edward's University; Lisa Hinchliffe, C oordinator Inform ation Literacy Services and Instruction, University o f Illinois; Rebecca Jackson, Head, Social Sciences and Humanities Dept, Iowa State University; Camille McCutcheon, Assistant Librarian, University o f South Carolina; Christina Peterson, Reference and Academic Services, San Jose State University 2:00 - 2:45 p.m . Product Update Session 3:30 - 4:30 p.m . Poster Sessions 3 :3 0 - 4:15 p.m . Product Update Session 4:30 - 5:45 p.m . Contributed Paper Sessions What Faculty Want: A Study of Attitudes Influencing Faculty Collaboration in Library Instruction Find out why some faculty members frequently use library instruction, while others just don’t bother. Compare interview and survey responses o f faculty members who use library instruction with those who do not. Discover how your views o f what the most important reasons faculty select library instruction for their classes differ from what faculty say are the most important reasons. Presenters: Susan Beck, Head, Reference and Research Services, Kate M anuel, Instru ctio n C o o rd in a to r, a n d M o lly M o llo y , R eference Librarian/Latin Am erican Bibliographer, New Mexico State University Executive Committee C h a rlo tte 2003 Larry Hardesty Chair A ustin College Charles Beard Colleagues State University o f West Georgi Charles Kratz Colleagues University o f Scranton Barbara Moran Contributed Papers University o f N orth Carolina at Chapel Hill Gloriana St. Clair Contributed Papers Carnegie M ellon University Joe Weed Exhibitor's Advisory EBSCO Inform a tion Services Anne Beaubien Innovations University o f Michigan Tom Kirk Innovations Earlham College Hannelore Rader Invited Papers University o f Louisville Ilene Rockman Invited Papers C alifornia State University Mignon Adams Keynote Speakers University o f th e Sciences in P hiladelphia Betsy Wilson a Keynote Speakers University o f W ashington Carol Jordan Local Arrangements Queens University Leland Park Local Arrangements Davidson College Debra Gilchrist Panel Sessions Pierce College Damon Hickey Panel Sessions College o f W ooster Scottie Cochrane Poster Sessions Denison University Sue Stroyan Poster Sessions Illinois Wesleyan University Bill Miller Preconferences Florida A tla n tic University Rita Pellen Preconferences Florida A tla n tic University Rhoda Channing Roundtables W ake Forest University Richard Shaw Roundtables Technical College o f the Low Country Janis Bandelin Volunteers Furman University Kate Hickey Volunteers Elon University Rosemary McAndrew Workshops C om m unity College o f Philadelphia Susan Richards Workshops Lawrence University Mary Ellen K. Davis ACRL Executive Director Margot S. Conahan ACRL Conference Manager C-14 ACRL 11th National Conference C&RL News re p o rte rs n e e d e d ! Share your conference experiences w ith a national audience. Brief (150- 300 words) summaries o f th e confer­ ence panels, programs, and sessions w ill be published in C&RL News, if yo u 'd like t o be a reporter, contact Elise Parker (eparker@ala.org) and specify you r 1st, 2nd, and 3rd choices o f th e session you 'd like to cover. N o te : R ep o rte rs m u s t re g is te r a n d p a y re g u la r c o n fere n ce fees. Working w ith Wisdom: Collaboration Between Career Services and University Libraries Find out about how the Monroe Library at Loyola University at New Orleans collaborated with its Career Services Center to investigate ways in which they can partner to provide career information to all students. Hear about the results o f a study that replicated a 1992 national survey on the prevalence and variety o f collaborative efforts between university career centers and libraries. Presenters: Elizabeth Orgeron, Library Instruction Coordinator, and Paula Quenoy, Associate Director o f Career Services, Loyola University a t New Orleans Computer Anxiety in the 21st Century Explore components o f computer, research, and library anxieties o f students and possible ways to address each anxiety in library instruction. Learn about a new evaluation tool to assist in assessment and planning for library instruction. Share your own experiences as a student and instruαor through discussions and questions in order to better understand where to focus your time and energy when planning library instruction Presenter: Rita Kohrman, Associate Librarian/ Educational Resources Librarian, Grand Valley State University Men’s Work, Women's Work: The Social Shaping of Technology in Academic Libraries Explore technology from a social perspective and how it shapes the nature o f work in academic libraries. Find out how technology is creating subtle, yet marked changes in the composition o f staff, the gendered divisions o f work, the design o f jobs and tasks, the skilled status o f work, and pay equity. Presenter: Lori Ricigliano, Associate D irector fo r In fo rm a tio n an d Access Services, University o f Puget Sound Creating the Arizona Electronic Atlas: A GIS Partnership Learn about the development o f the Arizona Electronic Atlas, an interactive web-based state atlas. Find out about the progress o f the project outcomes, which include broadening the collaboration between the state’s libraries and other governmental agencies, developing a model workflow that other organizations can use to develop their own products, and providing leadership in demonstrating libraries key roles in developing a national digital library. Presenters: Louise Greenfield, Librarian, Social Sciences Team; C hristine Kollen, Project P.l.l L ib ra ria n , Social Sciences Team; C a th e rin e Larson, Data Services Librarian; Jeanne Pfänder, Associate Librarian; a n d A tifa Rawan, Librarian, Social Sciences Team, University o f A rizona Evolution of the Thesis Literature Review: A Faculty-L¡brarian Partnership to Guide Off-Campus Graduate Research and Writing Hear about a study that investigates the effect that faculty- librarian collaboration may have had upon the quality of literature reviews produced by off-campus graduate thesis students. Learn instructional methods that are effective in literature review preparation and construction, and find out about an instrument used to evaluate literature reviews. Presenters: Rosemary Green, Graduate Programs Librarian, and M ary Bowser, Chair, Departm ent o f Education, Shenandoah University National Survey Documents Effects of Internet Use on Libraries Hear about a national survey that investigated how the Internet has changed the way in which students and faculty members use campus libraries. Find out where scholarly work is done and how students and faculty locate different kinds o f information. Learn how teachers prefer to distribute and students prefer to access course material, and discover what online resources both faculty and students value. P resen ter: Leigh W atson Healey, Scholarly Communications Specialist * Note: this session will be o ne-hou r w ith a 15-m inute break. 4:30 - 6:00 p.m . Panel Sessio ns Get Excited About Research and Assessment: An Interactive Look at Some Qualitative, Quantitative, and Historical Projects Refresh your knowledge o f qualitative, quantitative, and historical research and assessment models. Learn mailto:eparker@ala.org ACRL 11th National Conference C-15 about the timelines, tools, and troubles o f six research projects. Examine research approaches that interest you and interact with the researchers. Presenters: Janet Brown, Education and Social Sciences Librarian; Connie D alrymple, Life and Health Sciences Librarian; David Duncan, Assistant Professor/Humanities Reference Librarian; Beth Smith, Assistant Professor/Engineering and Physical Sciences Librarian, Wichita State University; Phil Howze, Associate P rofessor/S ocial Sciences Librarian, Southern Illinois University Carbondale; Daryl Youngman, Associate Professor/Chair o f Science Libraries, Kansas State University Information Literacy for Educators: Models for Integrating Information Literacy Instruction into Pre-Service Education for K-12 Teachers & Administrators Hear academic librarians, classroom faculty, and school library specialists describe model academic programs that have been developed to effectively integrate inform ation literacy in to pre-service teacher and administrator education. Find out ways you can engage in collaborative instructional design on your own cam p u s. Leave w ith a b lu e p r in t fo r e ffe c tiv e collaboration with todays faculty and tom orrow’s K—12 teachers. P resen ters: S cott W alter, In te rim A ssistant D ir e c to r f o r P u b lic Services & O u tre a c h , W ashington State University; M ary Beth A pplin, In fo rm a tio n Services Librarian, U niversity o f S o u th e rn M is s is s ip p i; J e n n if e r B ra n ch , C o o r d in a to r o f th e T e a c h e r-L ib ra ria n b y D istance E d u c a tio n P rogram , U n iv e rs ity o f A lberta; M. Ellen Jay, Professional Developm ent School C o o rd in a to r fo r Library M edia, State o f M aryland; Dawn Shinew, C o o rd in a to r o f the K- 8 Teacher Education Program, W ashington State University R-E-S-P-E-C-T: Librarians As Subject Faculty Within the Discipline Explore the advantages and disadvantages o f librarians serving as faculty in academic departments. Participate in role-playing, small group work, and question and answer sessions. Gain an awareness o f the issues facing librarians that teach credit courses. P r e s e n t e r s : M o n ic a Fusich, R e fe re n c e L ib r a r ia n / I n s t r u c t o r in H u m a n itie s a n d Freshman Experience; David Tyckoson, Head o f R e fe re n c e /A d m in is tra to r; a n d Vang Vang, R e fe re n c e L ib r a r ia n / I n s t r u c t o r in A s ia n Am erican Studies/Women's Studies, California State University a t Fresno Saturday, April 12 8:00 a.m. - 3:00 p.m . Registration 8:00 - 9:00 a.m. Roundtables 8 :0 0 - 9:15 a.m. Contributed Paper Sessio n s Diversity and Organizational Success: A Survey of Chief Academic Officers Examine the results o f a survey o f vice presidents for academic affairs and provosts in liberal arts colleges. T h e survey asked the following questions: the extent to which diversity is an organizational priority in their institutions; the ways in which success in relation to fostering diversity is defined; the processes by which they encourage and require heads o f academic units to foster diversity; and the ways in which diversity performance is evaluated. Presenters: M ark W inston, Assistant Professor, R u tg e rs U n iv e rs ity ; H a ip e n g Li, R eference L ib r a r ia n /O u tr e a c h C o o rd in a to r , O b e rlin College Make your professional connection through ACRĻ Join ACRL and save nearly 40% on th e regular conference rate. W ith yo u r membership you can also: ♦ receive th e latest in research and practical techniques th ro u g h ACRL's publishing program , ♦ enhance your visib ility in th e hig h e r education community, ♦ access leaders in th e profession, ♦ ta ke advantage o f professional developm ent o p po rtu nitie s, and ♦ increase peer n e tw o rkin g and career enhancement. Use th e fo rm on page C-28 to jo in or jo in on lin e a t http://w w w .ala.org /a crl/ m e m in fo .h tm l. http://www.ala.org/acrl/ C-16 ACRL 11th National Conference Shifting Sands of Professional Identity: The Leader's Role Explore how the role o f academic librarians will change in the next ten years. Learn how leaders can guide individuals and organizations through these changes in such a way that academic librarians can in fact influence what their roles will be in the future. Find out how leaders can help themselves and others perceive, react to, mold, and shape professional identity changes. Presenter: Tara Lynn Fulton, Dean o f Library and In fo rm a tio n Services, Lock Haven University Does the Building Really Matter? Facility Improvements and Library Usage Learn about the relationship between facility quality and building usage from this ongoing study o f academic libraries. Gain an expanded understanding o f facility variables contributing to library usage and insights useful in “making the case” for new or improved facilities. Hear about preliminary findings from the study. P r e s e n te r : H a ro ld S h ill, D ire c to r, C a p ita l College Libraries, Penn State H arrisburg The Library as Place in the Lives of African Americans Hear about research findings based on a survey o f a select group o f African-American professionals and students in Maryland and Delaware. Find out how African Americans perceive the library in their time as a transforming agent in achieving academic and career success. Discover what factors motivate African- American students to use the library and its resources. Presenter: Ruth Shoge, Reference/Instruction Librarian, W ashington College 8:00 - 9 :30 a.m. Panel Sessio n s Academic Library Inform ation Commons Issues & Trends: Voices from the Frontline Increase your understanding o f Information Commons (IC ) concepts, models, planning, implementation, and assessment. Hear from IC leaders regarding models that their libraries are developing, what evolutionary process their IC s have undergone, challenges and success in the past years, and what the future holds. Interact with the panelists and the other audience members and get your questions answered. Presenters: Russell Bailey, Associate University L ib ra ria n /H e a d o f In f o r m a t io n C om m ons, University o f N orth Carolina a t Charlotte; Donald Beagle, Library Director, Belm ont A b b e y College; Allison Cowgill, C oordinator o f In fo rm a tio n and Reference Services, Colorado State University; Janet Fore, Team Leader Undergraduate Services, University o f A rizona; M a rtin Halbert, D irector f o r L ib ra ry Systems, E m ory U nive rsity; Kate Hickey, Library Director, Elon University; David Murray, Library Director, Brookdale Com m unity College Library; M e la n ie Remy, In s tru c tio n a l Services C oordinator, U n ive rsity o f S outhern C alifornia; Barbara Tierney, Associate Professor and In fo rm a tion Desk Coordinator, University o f N o rth Carolina a t C harlotte Different Routes to the Same Destination: Inform ation Literacy in Iowa Hear how librarians, using the solid roadbed provided by the “Information Literacy Competency Standards for Higher Education,” have followed different paths to a co m m o n goal o f h elp in g students b eco m e information literate. Learn about the librarians’ successes and pitfalls as they describe their experiences in public research libraries, liberal arts colleges, and medium-sized private universities. Discuss and compare other solutions to the information literacy challenge. P resenters: Jean Donham, College Librarian, C o r n e ll C o lle g e ; J i l l G re m m e ls , C o lle g e L ib ra ria n , W a rtb u rg C o lle g e ; J o h n P o llitz , Library Director, St. Am brose University; Susan Vega G a rcia , A s s o c ia te P ro fe s s o r a n d Bibliographer, Iow a State University Evaluation of User-Centered Library Technical Services and IT Support Gain an understanding o f the importance o f assessing technical services and library information technology units from your users’ point o f view. Learn about methodologies for conducting such assessments, and hear about the effect o f assessment on services to the public. Presenters: K.C. El hard. A rts an d Hum anities C a ta lo g er, O r ig in a l C a ta lo g in g Team, Lisa German, Head o f Acquisitions, Q iang Jin, Social Sciences Cataloger, O rig in a l C ataloging Team, an d John Weible, Head, Library Systems Office, University o f Illin o is a t Urbana-Champaign Custom ize your conference schedule before you get to Charlotte Use the ACRL Session Finder to plan, save, update, and print your conference schedule. The Session Finder allows you to explore all the conference programs, preconferences, w o rk­ shops, and exhibits, and identify topics related to your specific interests and needs. The Session Finder is online at http://www.ala.org/acrl/charlotte/program/sessionfinder.html. http://www.ala.org/acrl/charlotte/program/sessionfinder.html ACRL 11th National Conference C-17 "ACRL is the p re m ie r a nd deepest source fo r academic librarians to update th e ir kno w led g e a nd awareness o f cutting-edge in fo rm atio n technology a nd ways to b e tte r serve o u r students a n d faculty." 10th National Conference attendee Reach Out & Teach Someone: Instructional Uses of Virtual Reference Software Learn about the best practices and challenges o f providing instruction for library and inform ation virtual reference software, including on e-on -on e interactions and group instruction. Find out about a pilot project that tested both one-to-one instruction by appointment and small group instruction. Hear ab o u t v irtu a l in s tr u c tio n a l m a teria ls and methodologies, assessment tools and techniques, and infusing pedagogical principles into a new learning environment. Presenters: Charity Hope, Science Reference L ib ra ria n a n d C h ris tin a P e te rson , H e a lth Professions and Distance Learning Librarian, San Jose State U n ive rsity Lib ra ry; Janie Silveria, C oordinator o f Reference Services, California State University, M o n te re y Bay 8:30 - 10:00 a.m. Featured Session Jo a n Frye W illia m s , In fo r m a tio n T e c h n o lo g y Consultant 9:00 a.m . - 4:30 p.m . Exhibits 9:30 - 10:30 a.m. Poster Sessions 9 :3 0 - 10:15 a.m. Product Update Session 1 0 :3 0 - 11:30 a.m. Invited Paper The Responsibility of the Academic Library in Improving and Assessing Student Learning John Shumaker, President, University o f Tennessee 10:30 - 11:45 a.m. Contributed Paper Sessio n s Portals, Super Discovery Tools, and the New Academic Platform: Ensuring a Collective Research Library Presence on the Web Hear about the new initiatives by research and academic libraries to provide seamless, integrated, and standards- based access to a wide range o f high-quality content across a broad range o f subject fields and from multiple institutions. Find out the current status o f the Scholars Portal Project and related activities o f the Association o f R esearch L ib ra ries. Learn key features and functionality o f portal software, understand how one collaborative effort is working toward ensuring a research library presence on the Web, and be informed o f related portal activities in research libraries. P re s e n te r: M a ry Jackson, S e n io r P rogram O ffic e r f o r Access Services, A s s o c ia tio n o f Research Libraries Viewing the Library through a Different Lens: Operations Management and the Library-User Interface Explore how operations management (O M ) is relevant to understanding academic libraries. Examine concepts o f customer participation and service process design. Learn how O M perspectives have been incorporated within UK-based empirical research, and discuss early results. Participate in an open discussion o f the issues raised by this paper. P resen ter: Suzanne M ieczkow ska, Research Assistant, The Open U niversity Business School Faculty Views of the Transition from Print to Electronic Formats Find out the views o f social science faculty at the University o f Michigan regarding their preferences for using print or electronic forms o f scholarly journals. Speculate on the findings before they are presented and offer theoretical linkages in addition to those suggested by the authors. Hear in-depth comments from users about the affect o f collection management practices on their work. Presenter: Janet Palmer, Library Research Fellow a n d M a rk Sandler, C o lle ctio n D e v e lo p m e n t Officer, University o f M ichigan Advance Registration and Housing Form See page C-26, or register fo r th e conference and book yo u r hotel online a t http://w w w .ala.org/acrl/charlotte/ re g istratio n/registra tion .h tm l http://www.ala.org/acrl/charlotte/ C-18 ACRL 11th National Conference “ The le v e l o f discussion a nd speakers w ere top-notch a nd echoed the concerns o f o ur profession." 10th National Conference attendee Hook, Line, and . . . Sinking? Helping Faculty Stay Afloat in the Sea of Technology D iscover what faculty need and want regarding technology training and how the library can meet those needs. Learn how the University o f Michigan’s Teaching and Technology Collaborative group was established, how it has developed since its first meeting in 1997, and what the role o f the library is within a campus-wide technology service support network. Leave with a sense o f how to develop a grassroots program on your own campus that will meet the needs o f your faculty members. Presenters: Laurie Sutch, Associate Librarian, M anager, F aculty E xploratory, a n d D arlene Nichols, Senior Associate Librarian, Psychology L ib r a r ia n /C o o r d in a to r , G ra d u a te L ib ra r y Instruction, University o f M ichigan How Historians Locate Primary Resource Materials: Educating and Serving the Next Generation of Scholars Hear what historians are teaching their students, both graduate and undergraduate, concerning how to locate and use primary resource materials found in archives, m anuscript repositories, and special collections libraries. Find o ut what types o f outreach from repositories historians would find most useful and how repositories can improve their W eb sites to facilitate better access to materials. Presenter: Helen Tibbo, Associate Professor, University o f N o rth Carolina a t Chapel H ill What Do Faculty Need? Academic Library Resources and Services That Increase Research Productivity Learn about a study that explores the relationship between faculty research productivity and the academic library. Find out which resources and services increase faculty research productivity. Use the results o f this study for decision-making, planning and accountability for library resources and services. P r e s e n te r : E th e le n e W h itm ire , A s s is ta n t Professor, University o f Wisconsin a t Madison 10:30 a.m . - 12:00 p.m . Panel Sessions e-books: What Have We Learned? Where Are We Going? Learn ab o u t the factors th a t fo ster e-b o o k use through several perm utations o f shared e-bo o k collections and o f ways o f prom oting them to users. Find out what lead institutions have learned about selection, management, and prom otion o f e-books. Experience has provided inform ation about access, usability, user-satisfaction, preservation, cost, and feasibility issues. P r e s e n t e r s : J a n is B a n d e lin , D ir e c to r o f U niversity Libraries, Furman University; Leland Park, Library Director, Davidson College; James R e ttig , U n iv e rs ity L ib ra ria n , U n iv e rs ity o f Richmond Scholarly Comm unications: Taking Stock, Charting Next Steps Participate in assessing and actively debating the state of scholarly communication initiatives. Find out about various strategies from the panelists, and participate in a give-and- take among differing views, with the goal o f pushing the conversation toward forward-looking solutions. Presenters: Ray English, D ire c to r o f Libraries, O berlin College; Jean-Claude Guedon; Susan K. M a rtin , ACRL Visiting Program O ffice r fo r S cholarly C o m m u n ica tio n ; James Neal, Vice P resident fo r In fo rm a tio n Services an d U ni­ versity Librarian, Colum bia U niversity; David Shulenberger Two (or Twelve) Heads are Better than One: Addressing the Com plexities of Working w ith ACRL's Information Literacy Competency Standards Hear how a team o f librarians tackled issues while working with the “Information Literacy Competency Standards for Higher Education.” Issues explored will include: the scope and depth o f the standards and learning outcomes, data reporting on skill-sets vs. individual items, and using the outcomes for test development. P resen ters: Consuella A s k e w W aller, Asso­ c ia tio n o f Research Libraries; Lisa O'Connor, C o o rd in a to r o f In s tru c tio n a l Services a n d Liaison Librarian fo r the College o f Business, K e n t State University; Carolyn Radcliff, Head o f R eference Services, K e n t C o lle g e ; Nan Seamans, D irector o f Instruction an d Outreach, U n iv e rs itie s L ib ra rie s, V irg in ia Tech; Chris Sheetz, In s tru c tio n a l Services a n d Reference Librarian, Lorain C ounty C om m unity College 1 0 :4 5 - 11:30 a.m. Product Update Session ACRL 11th National Conference C-19 12:00 - 1:45 p.m . All-Conference Luncheon and Keynote Speaker Bill Ferris, Professor o f History and Senior Associate Director o f the Center o f the Study o f the American South, University o f North Carolina, Chapel Hill 2:00 - 2:45 p.m . Product Update Session 2 :0 0 - 3:15 p.m . Contributed Paper Sessions Journey w ith New Maps: Adjusting Mental Models and Rethinking Instruction to Language-Minority Students Refl ect on how your own assumptions, beliefs, and images in tern a liz ed from the stud ents’ p ro file c o n stru cte d in lib ra ry lite ra tu re m ay have unconsciously gotten in the way o f overcoming barriers for effective learning by language-minority students. Learn about the “ladder o f inference” schem atic representation from the field o f organizational learning and use it to discuss mental models. Presenter: M iriam Conteh-M organ, Assistant Professor, Ohio State University Libraries Online Library Instruction: The Good, the Bad, and the Ugly Learn about the design and implementation o f online library instruction tutorials. Hear about recommendations and guidelines for their structure, interactivity, and feedback features. Engage in a process o f comparative evaluation o f online quizzes and interactive tutorial elements. P re se n te r: K o rn e lia Tancheva, In s tru c tio n Coordinator, Cornell University Permission to reprint: Charlotte Convention & Visitor’s Bureau. Potentials of Dynamic Database-Driven Web Sites Examine the advantages and stumbling blocks to avoid o f a dynamic database-driven Web site. Learn the importance o f planning and anticipating users’ needs in the design o f a dynamic database-driven W eb site. Hear about design principals and critical success factors for the creation o f such sites. Presenters: Francie Davis; Assistant Professor/ Reference Librarian an d Laura Pope Robbins, Assistant Professor, D ow lin g College Online Privacy vs. Enhanced Virtual Reference Learn about the current privacy environment and patrons’ reactions to it. Find out i f patrons applaud less restrictive legislation to maintain national security or if they find it threatening. Learn if patrons expect complete confidentiality o f their reference transactions or i f they trust the library and want it to use all information necessary to help them find information quickly. Discuss these controversial issues with the presenter and other participants at this program. P re se n te rs: M eg a n O akleaf, L ib ra ria n f o r Instruction an d U ndergraduate Research and A m y VanScoy, Assistant Head, Research and In fo rm a tio n Services, N o rth C arolina State U niversity 2:00 - 3:30 p.m . Featured Session Facing the Future: Enhancing Student Learning and the Vitality of Academic Professionals in a Climate of Budget Cuts Significant real dollar budget cuts in the present and fu tu re m ay erode th e w o r k -life o f acad em ic professionals and the quality o f student learning. However, such disastrous consequences can be avoided by challenging present assumptions regarding teaching and learning and creating new models o f undergraduate education. Find out how to maintain and even enhance the quality o f work-life for academic professionals and student learning. Learn about the grant-funded “Project on the Future o f Higher Education,” a three- year effort involving 14 o f the most innovative thinkers and practitioners in higher education. Hear a midterm report, participate in discussion, and share viewpoints from the academic librarian perspective. P r e s e n t e r s : A la n E. G u skin , U n iv e rs ity P re sid e n t Em eritus, C o d ire c to r a n d S en io r Scholar, P ro je c t o n th e F u tu re o f H ig h e r Education, A n tio c h U niversity; Carla Stoffle, Dean o f L ib ra rie s a n d C e n te r f o r C reative Photography, U niversity o f Arizona C-20 ACRL 11th National Conference 2:0 0 - 3 :3 0 p.m . Panel Se ssio n s Focus on the Future: Top Issues for Academ ic Libraries Learn about the top issues facing academic libraries, as identified by the Focus on the Future Task Force and published in the November 2 0 0 2 C& RL News. Listen to the executive directors o f the four major organizations dedicated to advancing academic libraries and inform ation services — A C R L , A RL, C L IR , and C N I — address how their organizations in particular, and professional organizations in general, can help academic libraries tackle the issues most im portant to their future. Engage in dialogue with the presenters about your thoughts and conclusions. Presenters: M ary Ellen Davis, Executive Director, Association o f College an d Research Libraries; W. Lee Hisle, Vice President fo r In fo rm a tion Services and Librarian o f the College, Connecticut College; C lifford Lynch, Executive Director, Coalition fo r N e tw o rk e d I n fo r m a tio n ; D e a n n a M arcu m , President, Council fo r Library a nd In fo rm a tion Resources; Duane Webster, Executive Director, Association o f Research Libraries Directing the College Library: Leadership A ltern atives for University & Com m unity College Librarians Learn about the unique attractions o f being a college library director, the thriving mentoring program for fi rst- year college library directors, and the reasons the field remains one in which librarians can lead and succeed. Hear a brief overview o f the statistics on the aging o f the profession, reasons why current searches for directors are failing, and the results o f a job satisfaction survey o f the first three classes o f the college library director mentoring program. Interact with a panel o f current college library directors who have participated in the m entoring program, either as a mentor, a mentee, or both. Presenters: M ig n o n Adams, D ire c to r o f Library a n d In fo rm a tio n Services, U n iv e rs ity o f th e Sciences in P h ila d e lp h ia ; C harles G e tch ell, Q u in n ip ia c C o lle g e ; T e rry M e tz , C o lle g e L ib ra ria n a n d A sso cia te Vice P re s id e n t f o r Technology a n d In fo rm a tio n Services, W heaton C o lle g e ; C a ro ly n Sheehy, C la re a n d Lucy O esterle D ire c to r o f L ib ra ry Services, N o rth C e n tra l C o lle g e ; Susan S tro y a n , U n iv e rs ity Librarian, Illin o is Wesleyan U niversity Ideas, Incentives, & Interaction: Integrating Inform ation Literacy into the Curriculum through Faculty- Librarian Collaboration Participate in a m oderated discussion w ith three faculty-librarian teams and other audience members to highlight the structure, methods, and results o f a c o o p erative Five C o lleges or O h io p ro je c t th a t integrated inform ation literacy into the curriculum through fa cu lty-lib rarian co lla b o ra tio n . H ear an overview o f the grant project and summaries o f the completed course revision projects. Participate in a shared active learning exercise. P resen ters: Dean Fraga, Associate Professor o f B io lo g y an d Donna Jacobs, Science Librarian, The C o lle g e o f W o o s te r; Jessica G rim , R eference L ib ra ria n /In s tru c tio n C o o rd in a to r a n d W e n d y K o z o l, A s s o c ia te P ro fe s s o r o f W om en's Studies, O b e rlin C o lle g e ; Joy He, P u b lic Services L ib ra ria n a n d N a n cy Knop, Assistant Professor o f Physical Education, O hio W esleyan U n iv e rs ity ; Susan Scott, H ead o f In fo rm a tio n Services, Denison U niversity; an d Jasmine Vaughan, L ib ra ria n a n d Technology C onsultant, Kenyon College Using Cohort Studies to A ssess Student Skill Developm ent: A Longitudinal Approach Explore the use o f longitudinal cohort studies to assess the development o f student research skills. Achieve insight into the techniques and value o f longitudinal analysis. G ain a broader understanding o f student le a r n in g s ty le s , s t u d e n t p e r s p e c tiv e s o n and approaches to the research process, and learn more about longitudinal analysis. Increase your awareness o f the place o f the library in a students education experience. P resenters: Jean Purnell, Dean o f th e Library a n d A s s is ta n t P ro vo st f o r Assessm ent; a n d K a th lin Ray, Assistant Dean, U niversity o f the Pacific; Steven Scheuler, In s tru c tio n a l Services Librarian, Valdosta State U niversity Virtually a Librarian: Providing Research Instruction to Distance Learners Find out about the University System o f Georgias O n lin e Library Learning C enter (O L L C ) through discussion and demonstration. Gain ideas for equal access to distant learners and collaboration among academic institutions o f various missions. P resenters: Stephen Head, Assistant Librarian f o r P u b lic Services, F lo y d C o lle g e ; S h irle y Lankford, L ibrarian Associate Professor, State U n iv e rs ity o f W est G eorgia; K ris tin Nielsen, English a n d A m erican L ite ra tu re Biographer, U niversity o f Georgia 2:0 0 - 6:00 p.m . Workshops *N o te : w orkshop sessions are lim ited to 6 0 individuals and include a o n e -h o u r break to visit the poster sessions. ACRL 11th National Conference C-21 Recruiting for the 21st Century: Challenges and Choices Learn about successful recruitment strategies from a variety o f libraries. Discover the key elements o f a recruitment and retention strategy. Participate in group discussions with your colleagues to develop practical recruitment ideas that will work at your home institution. Presenters: Sharon Saulmon, Head Librarian, Learning Resources Center; Debra Engel, Director o f Public Services, University o f Oklahoma Teaching Portfolios for Librarians: Making A Difference in Learning Teaching portfolios are dynamic works o f selected documentation and commentary that demonstrate teaching performance. Learn about the concept and structure o f teaching portfolios. Participate in activities to begin creating your own portfolio and explore the value and use o f teaching portfolios in academic librarianship. Presenters: Beth Woodard, Central Inform ation Services Librarian/Associate Professor o f Library Adm inistration, University o f Illinois a t Urbana- Champaign; Joan D. Ruelle, Coordinator, User Education, University o f Virginia; Judith Arnold, Extension Services Librarian, Marshall University 3:30 - 4:3 0 p.m . Poster Sessions 3 :3 0 - 4 :1 5 p.m . Product Update Session 4:30 - 5:30 p.m . Invited Paper The Higher Education Environm ent and the Role of the Academic Library George Kuh, National Survey o f Student Engagement, Indiana University 4:30 - 5:45 p.m . Contributed Paper Sessio n s Qualities for the Next Generation of Library Directors Find out the qualities (attributes, traits, skills, and knowledge) that library directors o f Association o f Research Libraries (ARL) as well as non-ARL libraries, including college and medium- and large-sized public libraries, need to possess. Compare the qualities needed for academic and public library directors, discuss ways to master specific qualities, and assess to what extent you have gained the necessary qualities. Presenters: Peter Hernon, Professor, Simmons C o lle g e ; A r t h u r Y o u n g , D ean, U n iv e rs ity Libraries, N o rth e rn Illin o is University; Ronald Powell, Professor, Wayne State University Turnover Trends Among Directors of ARL Libraries, 1948 - 2001 Learn about a study o f library director turnover in the 122 Association o f Research Libraries institutions for the period o f 1948 — 2 0 0 1 . Find out about data and analysis on the volume o f turnover, time in position, sources o f new directors, and placements o f departing directors as correlated with institutional and individual characteristics and with professional and societal trends. P re se n te r: James Neal, Vice P re s id e n t f o r In fo rm a tio n Services a nd University Librarian, Columbia University Smoothing the Transition to Mandatory Electronic Theses H ear ab o u t the electro n ic thesis p ro je c t at the California Institute o f Technology. Learn how many different departments, including the library and c o m p u tin g s ta ff, W eb site d e v e lo p m e n t, user education, faculty and the deans office, collaborated in order to successfully transition to electronic thesis submission by all graduate students. Find out why they chose the E T D database and how they were able to personalize the database to meet their needs. Presenters: Betsy Coles, Technical M anager fo r D ig ita l L ib ra ry Systems a n d G eorge Porter, Engineering Librarian, C alifornia In s titu te o f Technology The Catalog of the Future: Integrating Electronic Resources Find out about the advantages and disadvantages to com bining access to electronic resources with the online catalog. Exam ine forms o f access such as wrapping M A R C records and oth er appropriate metadata records in X M L to create a unified database, using software like Endeavor s Encompass to provide access across specialized databases, and purchasing separate access packages for electronic resources from vendors such as SerialsSolutions. Presenter: Dana Caudle, C ataloging Library, A u b u rn University 4:30 - 6:00 p.m . Panel Sessio n s Beyond Usability: Not Just a Pretty Interface Hear about the development o f programs for usability testing for both Web sites and database interfaces for two very different libraries: a large research library and a small liberal arts college library. Learn about the program’s successes and failures as well as the obstacles faced and overcome. Hear also from a cognitive psychologist regarding mental models and their im portance in determining how users interact with the interface. C-22 ACRL 11th National Conference P r e s e n t e r s : A lv a H u g h e s, P ro fe s s o r o f P s y c h o lo g y a n d N a n c y N e w i ns, H e a d o f Reference a n d In stru ctio n , R andolph-M acon College; Carol H unter, D irector, Science a nd Engineering Libraries, and Jim Self, M anagem ent In fo rm a tio n Services, University o f Virginia Recruitm ent and Retention: Building from Within Examine initiatives, strategies, methods, challenges, and successes o f internal recruitment efforts within academic libraries. Learn about methods for nurturing new library professionals as well as how to make a difference in the lives o f people in the information workplace. Presenters: A n n ie Ford, Personnel Librarian, U n iv e rs ity o f Illin o is a t C hicago; G le n d o ra Johnson-Cooper, Manager, Library Internship/ R esidency P ro g ra m , U n iv e rs ity a t B u ffa lo ; Jo h n n ie q u e Love, C o o rd in a to r o f Personnel P ro g ra m s, U n iv e rs ity o f M a r y la n d ; H e le n S p a ld in g , A s s o c ia te D ir e c to r o f L ib ra rie s , U n iv e rs ity o f M is s o u ri a t Kansas City; Elissa Topper, Assistant Dean, Dom inican U niversity The Librarian as Teacher: Personalized Library Instruction Programs Explore models o f personalized library instruction programs for undergraduates, including past successes and future directions. Examine the development o f a team-based approach to individualized instruction and the implementation o f these programs in both large and small colleges. P r e s e n t e r s : V ic k i C o le m a n , D ir e c to r , U n iv e rs ity o f V irg in ia ; R ita D u rsi Johnson, D ire c to r, D e T am b le L ib ra ry , St. A n d re w s Presbyterian College; C arol H edlin, D irector, U n iv e r s ity o f A la s k a S o u th e a s t; B o n n ie Vigeland, Reference Librarian, a n d Stephanie W ille n Brow n, Database Services L ib ra ria n , Ham pshire College You Never Have a Second Chance to Make a First Impression: Libraries and the First Year Experience Learn about First Year Experience planning from the p ersp ectiv e o f a p ro v o st an d lib ra ry / fa cu lty collaboration. Hear specific ways to engage first-year students. Share information about library involvement in first-year programs at your institution. Presenters: Cheryl Albrecht, Senior Librarian and Head o f Inform ation Services Division; Linda Cain, Associate Provost; Jane Carlin, Senior Librarian and Head o f Design, Architecture, A r t and Planning Library; James Krusling, First Year Experience Librarian; and Barb Macke, Inform ation Commons Librarian, University o f Cincinnati 8:00 - 10:00 p.m . All-Conference Reception Public Library o f Charlotte and Mecklenburg County and the Levine Museum o f the New South Sunday, April 13 8:30 - 10:00 a.m . Panel Sessio n s Support for Collaborative Work: New Settings for New Roles Discover how to make workspaces more effective at supporting collaborative activity and innovation. Explore how m obile work styles that are supported by new te c h n o lo g ie s w ill a ffe c t lib ra ry space planning. Discuss examples o f facilities that support te a m -o rien ted and/or virtual services. E x am in e concepts for the library as a rich, flexible lab-like environm ent. Presenters: Karen Dahlen, Centers fo r Disease C on tro l an d Prevention; Ben Jacobson, C onifer Research; Shirley Dugdale, Strategic Consultant, DEGW N o rth Am erica Virtual Reference using Convey's OnDemand Find out about virtual reference services th at are currently in use at three university libraries. Hear an overview o f the services provided, use and survey statistics, and a discussion o f the future o f virtual reference at each institution. P r e s e n t e r s : C. J e ffre y B e llis to n , G e n e ra l R eference Specialist a n d A llyson W ashburn, D istributed Learning Services Librarian, Brigham Young U n iv e rs ity ; Steven Frye, R e fe re n ce / In s tru c tio n L ib ra ria n a n d Eunice G raupner, Reference/Instruction Coordinator, University o f Wisconsin a t Madison; A m y Van Epps, Assistant Engineering Librarian, Purdue University Where Do We Go From Here? U sability Testing & Library Service A ssessm en t Discuss how to use improved W eb design and hear the results o f usability testing to assess the delivery o f library services. Find out i f the effects o f improved design can be measured by service outcom es and participate in a simulated usability test. P re se n te rs: Jose A g u in a g a , Social Sciences Lib ra ria n , C a lifo rn ia State U n ive rsity a t Long Beach; Lesley M oyo, Head, G atew ay Libraries, Penn State; Elaina N orlin , Associate Librarian, U n iv e r s it y o f A r iz o n a ; T i f f i n i T ravis, P s y c h o lo g y a n d C o m m u n ic a tio n S tu d ie s Lib ra ria n , C a lifo rn ia S tate U n ive rsity a t Long Beach ACRL 11th National Conference C-23 Information Literacy & Student Engagement: What the National Survey of Student Engagement Reveals About Your Campus Learn about the usefulness o f National Survey o f Student Engagement (N SSE) as an instrument to measure the state o f information literacy across the curriculum. Hear about panel outcomes that include benchmarking, evidence o f success, analyzing student engagement, and implementing leadership ideas. P re s e n te r s : A m y M a rk , H ead o f L ib ra ry Instruction/Assistant Professor, University o f Mississippi; Polly Boruff-Jones, Reference Team Leader/Assistant Librarian, Indiana University Purdue University Indianapolis 8 :4 5 - 10:00 a.m. Contributed Paper Sessions Strategies for Successful Hiring: Common Sense Interviewing Techniques Learn about an almost foolproof interview system for job applicants. Hear about how faculty librarians at D ow ling C o lle g e , w o rk in g in a team -b ased department, developed this system. Examine this system and find out about its valuable strategies. Leave this session with the tools to examine and evaluate your own interview process. Presenter: Francie Davis, Assistant Professor/ Reference Librarian, D ow ling College The Future is Not Just for Librarians; It's for Staff, Too: Who Will They Be and Where Will We Find Them? Hear about a case study o f how the role o f staff has changed at the Penn State University Libraries. Examine historical as compared to current staff roles in institutions. Discuss the skills and qualifications that will be expected in the future and examine ways to successfully recruit new staff. P r e s e n t e r : S a lly K a lin , A s s o c ia te D ean, Pennsylvania State University The Essential Librarian? An Exploration of Academic Librarians as a "Keystone Species" Hear about research methods and findings regarding the necessity for academic librarians in the “Age o f the Internet.” Learn about implications for public and administrative relations in general, and with particular regard to assessment and accountability concerns. Participate in a discussion regarding librarians’ roles on campus as they relate to institutional concerns o f assessment and accountability. Presenters: Jessica George, Education Librarian a n d M a r jo r ie W arm kessel, H u m a n itie s Librarian, M illersville University; Lisa Stillwell, User Education and Outreach Librarian, Franklin and Marshall College Work Values of Academic Librarians: Examining the Relationships between Values, Job Satisfaction, Commitment, and Intent to Leave Learn about research that examines personal work values o f individual academic librarians and the work values that are characteristic o f their libraries. Find out the typology o f four factors for individual work values and the four factors for organizational culture. Presenter: Barbara Burd, Business/Reference Librarian, Colgate University 1 0 :1 5 - 11:45 a.m. Keynote Speaker B e lle W h e e la n , Se creta ry o f E d u c a tio n , T h e Commonwealth o f Virginia Perm ission to reprint: Charlotte Convention & V isitor's Bureau. C-24 ACRL 11th National Conference Tours The Biltmore Estate Wednesday, A p ril 9; 8:30 a.m. - 6:30 p.m. This tour takes you to the majestic city o f Asheville, nestled in the beautiful mountains o f western North Carolina. T h e Biltmore Estate— a 250-room mansion featuring 3 4 master bedrooms, 4 3 bathroom s, 65 fireplaces, 3 kitchens, and an indoor swimming pool— is the largest and m ost exquisite private home in A m eric a . G eo rg e W a sh in g to n V a n d e r b ilt firs t welcomed family and friends to the Biltmore Estate on Christmas Eve, 1895. T h is celebration marked the opening o f the most ambitious home ever conceived in America. Along with touring the home, your tour will include the Biltmore Winery and the estates gardens. A self- guided tour through the winery’s production facility will conclude with a wine tasting. T h e gardens are one o f the premiere achievements o f Am ericas foremost landscape architect, Frederick Law Olmstead. His genius for design and love o f nature are visible today throughout the 8,000-acre estate. Included features: round-trip transportation, admission to the Biltm ore Estate, Winery, and Gardens, and a buffet lunch at Biltmores Deer Park Restaurant. Lowe's Motor Speedway Thursday, A pril 10; 9:00 a.m. - 2:00 p.m. This nationally known m otor sports entertainment complex is centered in the heart o f the N A SC A R industry in Concord, North Carolina. Constructed in 1960, Lowes Motor Speedway (LM S) is one o f the most popular sports venues in America. It is the leading prom oter, marketer and sponsor o f m otor sports activities in U.S. O n this tour o f LM S you will get a behind-the-scenes look at the grounds o f the speedway, including Pit Row, the garages, the infield care center (hospital), touring tower, dirt track, the Winners Circle, and more. You will also take an impressive tour o f the track, complete with a LM S tour guide and a lap around the Speedway track. And before you head back to Uptown Charlotte, a buffet lunch will take place in the popular Speedway Club, which overlooks the majestic track that is so familiar to millions. Included features: round-trip transportation, admission fees to LM S, guided tour o f LM S grounds, and lunch. Charlotte City and Academic Library Tour Thursday, A p ril 10; 10:00 a.m. - 2:00 p.m. T h e Charlotte C ity Tour will take you through the historic neighborhoods o f Charlotte, including one designed by Frederick Law O lm sted, designer o f Central Park in New York City, the grounds o f the Biltmore Estate in Asheville, and several others o f great interest. Charlotte is a thriving financial center; next to New York City, more banks are established in Charlotte than in any other U .S. city. You will see the headquarters o f both Bank o f America and Wachovia. T h e City tour will also take you to the state-of-the-art home o f C harlotte’s Carolina Panthers football team — the $ 1 8 ,0 0 0 ,0 0 0 Ericsson Stadium. Your first academic library tour will take place at Queens University’s Everett Library. T h e university was founded in 185 7 , and its library was built in 1960. Everett Library’s prim ary mission is to serve the members o f the Queens University community. T he next stop will take you to the James B. Duke Memorial Library at Johnson C . Smith University. You will then stop by Davidson College and visit their new music library and electronic classroom. T h e final stop on the city/library tour will take you to the U n iversity o f N o rth C a ro lin a at C h a rlo tte (U N C C ), where you will enjoy a tour o f the J . Murrey Atkins Library. U N C C is the fourth-largest o f the 16 institutions within the University o f North Carolina system. Included features: round-trip transportation, boxed lunch. Perm ission to reprint: C harlotte C onvention & Visitor's Bureau. ACRL 11th National Conference C-25 A C R L T o u r Registr R a eg t is i t o ra n tion D eadline: March 5, 2003 Fax o r m ail to Tribble Creative Group, Fax: (704) 358-8555; 129 W. Trade Street, Suite 202, C harlotte, NC 28202. Select tou rs by indica ting num ber o f tickets fo r each to u r and to ta l. CANCELLATION CLAUSE Tribble Creative Group reserves the right to cancel any tour if a minimum of 30 guests is not met by the deadline date of March 5, 2003. Refunds for the cancelled tours will be mailed to addresses on the tour registration or credited back to your card. There will be no refunds issued 48 hours before tour departure. Registrant attends tour(s) at own risk. Tribble Creative Group will not be held responsible for lost property or any claims of personal injury while on any tour. I agree to the terms and conditions listed above. Nam e(s): Attendee Survey We need info rm atio n ab out th e nature o f ou r attendees and th e ir purchasing power. We w ould appreciate your help by answering th e questions below. C-26 A C RL 11th National Conference A d v a n c e R e g is tra tio n F o rm A s s o c ia tio n o f C o lle g e a n d R e se a rch L ib ra rie s 11th N a tio n a l C o n fe re n c e , C h a rlo tte , N o rth C arolina • A p r il 10-13, 20 03 1. Register online at http://www.ala.org/acrl/charlotte/registration/registration.htm l 2. O r co m p le te and re tu rn th is advance re g is tra tio n fo rm w ith y o u r p a y m e n t o r charge card in fo rm a tio n . Fax o r m ail to : A ssociation o f C ollege & Research Libraries, P.O. Box 825, D eerfield, IL 60015-0825; fax: (847) 940-2386; e-m ail: acrl@ expoedge.com 3. C ancellations received on o r b e fo re March 5, 2003, are e n title d t o a re fu n d m inus a $100 processing fee . Preconference re g is tra tio n can cellations received by M arch 5 w ill receive a re fu n d m inus $50. C ancellations received a fte r M arch 5, 2003, w ill n o t receive a re fu n d . 4. Due to lim ite d space in th e preconferen ce sessions w e c a n n o t ensure y o u r space u n til w e have received paym ent. http://www.ala.org/acrl/charlotte/registration/registration.html mailto:acrl@expoedge.com ACRL 11th National Conference C-27 C-28 ACRL 11th National Conference Structure Bookmarks www.ala.org/acrl/charlotte/ Learning to Make a Difference Charlotte North CaArporill i1n0a-13, 2003 Preliminary Program C-2 ACRL 11th National Conference ACRL has it all.years25 Stimulating programs that reflect the dynamics and diversity of our profession. Access to vendors with cutting-edge products and solutions for your library. Invaluable networking opportunities with colleagues from across the country. Opportunities to visit attractions and experience gracious Southern hospitality in and around Charlotte, North Carolina.Since its inception 25 years ago, the ACRL National Conference has acquired the reputation as the place for academic and research libr ACRL 11th National Conference C-3 Gain new perspectives Paul DuguidResearch specialist. University of California, Berkeley, and co­author of The Social Life of Information became interested in information when he worked at the Xerox Palo Alto Research Corporation with "extraordinary" scientists. During the opening keynote session, Duguid will share his ideas on the library's role as a community and the necessary interrela­tionship between librarians, their users, and other users.Bill FerrisFormer head of the National Endowment for the Humanities, knows the South Association of College and Research Libraries50 East Huron Street, Chicago, IL 60611 800-545-2433, ext. 2523; e-mail: acrl@ala.org www.ala.org/acrl/charlotte C-4 ACRL 11th National Conference Featured PresentationsJohn Gardner, Policy Center on the First Year of College, Brevard College - The Reform Movement for the First-Year Experience: What is your Role?George Kuh,National Survey of Student Engagement, Indiana University - The Responsibility of the Academic Library in Improving and Assessing Student LearningJohn Shumaker,President, University of Tennessee - The Higher Education Environment and Role of the Academic LibraryJoan Frye Williams,InformationTechnologyConsultant Conference schedule-at-a-glanceWednesday, April 9, 20038:30 a.m.-6:30 p.m. Tour3:30-6:00 p.m. Immersion & Beyond Preconference11:00 a.m.-7:00 p.m. RegistrationThursday, April 10, 20037:00 a.m.-7:00 p.m. Registration8:00 a.m.-3:30 p.m. Preconferences and/ or tours4:00-5:30 p.m. Opening keynote session5:30-7:30 p.m. Opening exhibits receptionFriday, April 11, 20037:00 a.m.-4:30 p.m. Registration8:30 a.m.-6:00 p.m. Concurrent sessions9:00 a.m.-4:30 p.m. ExhibitsSaturday, April 12, 20038:00 a.m.-3:00 p.m. Regis CONTENTSKeynote SpeakersC-3Featured PresentationsC-4PreconferencesC-5ProgramsC-7ExhibitsC-8Executive CommitteeC-13ToursC-24Conference Registration FormC-26ACRL Membership FormC-28 ACRL 11th National Conference C-5 Preconferences Attend a preconference and develop your skills!Additional details, including learning outcomes and type of audience, are online at http://www.ala.org/acrl/charlotte/program/preconf.html. Wednesday, April 9 3:30 — 6:00p.m.Immersion and BeyondDidn’t want Immersion to end? Join your Immersion colleagues and Institute for Information Literacy Immersion faculty for an update and showcase. Increase your understanding on topics from the Immersion curriculum. See and hear what other participants have implemented in their information literacy programs and classes! This preconference begins at 3:30 p.m., Wednesday, April 9, and concludes the afternoon of Thursday, April 10. Immersion and Beyond is on Information Literacy Across the Curriculum: A Toolkit for Course Development and PromotionDuring this full-day workshop, get introduced to a variety of ideas, issues, and practices that will help you effectively develop an information literacy course attuned to the needs of a specific discipline, program, or field. Find out how to introduce the idea of “information literacy across the curriculum” (ILAC) to important campus constituencies. Network with colleagues interested in developing coursework in simila C-6 ACRL 11th National Conference Strategic Marketing for Academic and Research Libraries: Train the TrainerBecome an official ACRL @ your library campaign trainer. ACRL is working on a campaign as part of the ALA national @ your library campaign. Find out how to facilitate a marketing campaign that can be customized at the local level. Attendees will be provided with material to read before the preconference and are expected to provide two training sessions for other groups and venues (e.g., state chapter meetings). Presenters: Kenneth Mar Open Access 101: What, Why, and How You Can Make it a RealityHear from the leaders of the scholarly communication reform movement regarding open access and a few related, new initiatives: Creative Commons, Open Archives Initiative, and Budapest Open Access Initiative. Learn how the open access movement is transforming scholarly communication, gain updated information on leading open access initiatives, and discuss the library’s role in an open access environment. Sponsored by SPARC and the ACRL Scholarly Co ACRL 11th National Conference C-7 ProgramsWednesday, April 98:30 a.m. - 6:30 p.m. Tour11:00 a.m. - 7:00 p.m. Registration3:30 - 6:00 p.m.Preconference - Immersion and BeyondThursday, April 107:00 a.m. - 7:00 p.m.Registration8:00 a.m. - 12:00; 3:30 p.m. PreconferencesSee page C-5 for details.8:30 a.m. - 3:30 p.m.Tours4:00 - 5:30 p.m.Opening KeynotePaul Duguid, Research Specialist, University of California at Berkeley, and coauthor of The Social Life of Information5:30 - 7:30 p.m.Opening Exhibits ReceptionJoin ACRL for this festive occasion Friday, April 117:00 a.m. - 430 p.m.Registration8:30 - 9:45 a.m.Contributed Paper Sessions*Note: Contributed Paper sessions consist of two paired papers with a 15-minute break in between the two papers.A Comparison of the Functions and Processes Associated with Identifying, Selecting, Acquiring, and Organizing Paper Books and Electronic Books (e-book)Learn about an exploratory study in which ARL librarians participated in group discussions to determine the functions and processes associated with a library o C-8 ACRL 11th National Conference Organizational Entry, Sense Making, and New Professional Employees in Academic LibrariesLearn formal and informal processes to ease the transition for new librarians and professional staff in academic libraries. Find out if academic libraries are poised to get the best from their new employees, if they address issues of socialization of new employees, and whether or not organizational strategies and tactics outlined by human resource directors reduce turnover based on unmet or unrealized expectations.Presen Assistant Dean of the Graduate College, University of Iowa8:30 a.m.-10:00 a.m.Panel SessionsInformation Literacy Models: Practical Ways to Integrate Information Literacy into the Curriculum on a ShoestringFind out about three different institutions’ models for providing information literacy instruction in two-year college settings. Learn how to implement these models with creative funding, or with no extra funding, through practical examples and handouts. Engage in Web exercises and get your questions answe Visit with vendorsExplore the exhibits and learn about cutting-edge products, publications, tools, and services available to academic and research librarians. Nearly 150 exhibitors will be on hand to showcase the latest in library products and services! Corporate product update sessions will give you the opportunity to keep up-to-date with the latest in products and services. Find out how these innovations are being implemented in colleges and universi­ties across the country. (List of exhibitors to date)3MABC-CLIOAgatiALCTS/LAMA/LITA/RUSAAlexander Street PressAmbassador Books & MediaAmerican Chemical SocietyAmerican Economic AssociationAmerican Institute of PhysicsAmerican Psychological Association/PsyclNFOAnnual ReviewsBernan AssociatesBIOSISBlackwell Book ServicesBlanton & Moore CompanyBook House, Inc. The BowkerBrodart Co.Cambridge Scientific AbstractsCambridge University PressCarnegie Endowment for International PeaceCasal¡n¡ LibriCenter for Research Libraries, The Checkpoin Docutek.comEBSCO Information Services Elsevier Science, Inc.Emery-Pratt Company Endeavor Information Systems Inc.ERIC Document Reproduction Ex Libris (USA) Inc.Faxon Rowe Com Academic ServicesFollett Media Distribution Gale GroupGOPRINT SYSTEMS, INC. Greenwood Publishing Group, Inc./ Libraries UnlimitedH.W. Wilson Co.Hardy Holzman Pfeiffer AssociatesHarpWeekHarrassowitz Booksellers & Subscription AgentsHuman Relations Area Files, Inc. Idea Group Publishing infoUSA ingenta inc.Innovative InterfacesINSPEC/lns KingsleyLanter Delivery Systems Liberty Fund, Inc.Libraries Unlimited Library Systems & Services Inc. Marc Link Retrospective ConversionMarc¡ve Inc.McFarland & Company, Inc.Midwest Library ServicesMinneapolis Convention & Visitors BureauModern Language Association netLibraryNorthern Micrographics OCLCOECD Publications & Information CenterOvid TechnologiesOxford University PressPreservation Technologies LP ProQuestRandom House Inc.RefWorksRittenhouse Book Distributors Routledge/Taylor & Francis, Inc. Scarecr ACRL 11th National Conference C-9 "The ACRL National Conference continues to be the most significant and valuable professional development experience for academic librarians.”10th National Conference attendeePresenters: Inger Curth, Assistant Librarian, Information Literacy Coordinator, Jefferson Community College; Deborah Moore, Instructional/Reference Librarian, Glendale Community College; Karen Topham, Assistant Professor, Brookdale Community CollegeMaking the Online Library Environment Accessible to All: Strategies for ChangeLearn from and research librarianship. Hear an overview of the LIS curriculum, demographics on who is teaching the courses, and what courses are being taught. Gain insight into the preparation for academic librarianship through the presentation of two case studies.Presenters: John Ellison, Associate Professor, and Lorna Peterson, Associate Professor, University at Buffalo, State University of New York8:30 a.m. - 12:30 p.m.Workshops*Note: Workshop sessions are limited to 60 individuals and include a one-hour break so a C-10 ACRL 11th National Conference 10:15- 11:00 a.m.Product Update Session11:00 a.m. - 12:00 p.m.Invited PaperThe Reform Movement for the First- Year Experience: What is Your Role?John Gardner, Policy Center on the First Year of College, Brevard College11:00 a.m. - 12:15 p.m.Contributed Paper Sessions Assessing User Preferences for Image DeliveryHear about Penn States Visual Image User Study (VIUS), which is rigorously assessing the requirements for a digital image delivery system at a large and complex university. Learn about the findings a out about key issues of using digital video technology, such as technology, costs, staffing, scalability, training, and accessing/archiving video images.Presenters: Susan Lessick, Kathryn Kjaer, Physical Science Librarian, and Heather Tunender, Electronic Reference Services Librarian, University of California, Irvine11:00 a.m. - 12:30 p.m.Panel Sessions Connecting the Dots: Using the Assessment Cycle to Foster Student SuccessFind out how your library contributes to student success and institutional outcomes ACRL 11th National Conference C-11 activities, and to raise library credibility and visibility on campus and in the fields of information technology. Learn about the history, current status, and future development of research and development activities in industry, government and higher education. Hear about two case studies and participate in a question and answer session regarding the viability, scalability, and priorities for research and development in different types of academic libraries.Presenters: Sayeed Choudhury, Director, Digital students transfer from the community college to the university.Presenter: Mem Stahley, Associate Director, University of Central Florida, Brevard CampusWhere it Counts: Departmental Curriculum Committees and LibrariansLearn how two humanities librarians moved from traditional BI sessions to integrating information literacy into the English department curriculum for undergraduates. Hear about the outcomes for information literacy that were written for the major and the assessment tools that were developed by C-12 ACRL 11th National Conference "The quality of programs I attended was outstanding."10th National Conference attendeeCollaborating with our own Patrons: Let the User SelectLearn about the capabilities that exist for library patrons to do their own collection development. Explore the pros and cons of patrons choosing for themselves which books or journals articles meet their needs. Compare data from the new models of self­selection with traditional methods.Presenter: Lynn Sutton, Associate Dean, Wayne State University LibrariesImplication tracking systems, and share your own experiences. Presenters: Adam Chandler, Cornell University; Norm Medeiros, Coordinator, Bibliographic and Digital Services, Haverford College; Sue Woodson, Johns Hopkins UniversityLeading by Example: Practical Professional & Personal DevelopmentDiscover how to turn professional development into an everyday activity by building relationships both within and outside the library. New librarians, explore ways to maintain enthusiasm and grow professionally. Library administra Volunteer!Volunteer and take advantage of the opportunity to meet new people, to expand your network of colleagues, and to give back to the profession. Volunteers are needed for jobs such as meeting room assistants, Internet Café assistants, and preconference assistants. To volunteer, e-mail one of the Volunteer Committee Cochairs, Janis Bandel¡n (janis.bandelin@furman.edu) or Kate Hickey (hickey@elon.edu). Note: Volunteers must register and pay regular conference fees. ACRL 11th National Conference C-13 Presenters: Fran Ebbers, Circulation/Reference Librarian, St. Edward's University; Lisa Hinchliffe, Coordinator Information Literacy Services and Instruction, University of Illinois; Rebecca Jackson, Head, Social Sciences and Humanities Dept, Iowa State University; Camille McCutcheon, Assistant Librarian, University of South Carolina; Christina Peterson, Reference and Academic Services, San Jose State University2:00 - 2:45 p.m.Product Update Session3:30 - 4:30 p.m.Poster Sessions3:30 - 4:15 p.m.Product Upda 4:30 - 5:45 p.m.Contributed Paper Sessions What Faculty Want: A Study of Attitudes Influencing Faculty Collaboration in Library InstructionFind out why some faculty members frequently use library instruction, while others just don’t bother. Compare interview and survey responses of faculty members who use library instruction with those who do not. Discover how your views of what the most important reasons faculty select library instruction for their classes differ from what faculty say are the most importan Executive CommitteeCharlotte 2003 Larry HardestyChairAustin CollegeCharles BeardColleaguesState University of West GeorgiCharles KratzColleaguesUniversity of ScrantonBarbara MoranContributed Papers University of North Carolina at Chapel HillGloriana St. ClairContributed Papers Carnegie Mellon UniversityJoe WeedExhibitor's Advisory EBSCO Information ServicesAnne BeaubienInnovations University of MichiganTom KirkInnovations Earlham CollegeHannelore RaderInvited Papers University of LouisvilleIlene RockmanInvited Papers California State Univer Mignon AdamsKeynote Speakers University of the Sciences in PhiladelphiaBetsy WilsonaKeynote Speakers University of WashingtonCarol JordanLocal Arrangements Queens UniversityLeland ParkLocal Arrangements Davidson CollegeDebra GilchristPanel Sessions Pierce CollegeDamon HickeyPanel Sessions College of WoosterScottie CochranePoster Sessions Denison UniversitySue StroyanPoster SessionsIllinois Wesleyan UniversityBill MillerPreconferences Florida Atlantic UniversityRita PellenPreconferences Florida Atlantic Univ Rhoda ChanningRoundtablesWake Forest UniversityRichard ShawRoundtables Technical College of the Low CountryJanis BandelinVolunteers Furman UniversityKate HickeyVolunteers Elon UniversityRosemary McAndrewWorkshopsCommunity College of PhiladelphiaSusan RichardsWorkshops Lawrence UniversityMary Ellen K. DavisACRL Executive DirectorMargot S. ConahanACRL Conference Manager C-14 ACRL 11th National Conference C&RL News reporters needed!Share your conference experiences with a national audience. Brief (150- 300 words) summaries of the confer­ence panels, programs, and sessions will be published in C&RL News, if you'd like to be a reporter, contact Elise Parker (eparker@ala.org) and specify your 1st, 2nd, and 3rd choices of the session you'd like to cover. Note: Reporters must register and pay regular conference fees.Working with Wisdom: Collaboration Between Career Services and University LibrariesFind out about Creating the Arizona Electronic Atlas:A GIS PartnershipLearn about the development of the Arizona Electronic Atlas, an interactive web-based state atlas. Find out about the progress of the project outcomes, which include broadening the collaboration between the state’s libraries and other governmental agencies, developing a model workflow that other organizations can use to develop their own products, and providing leadership in demonstrating libraries key roles in developing a national digital library.Pres ACRL 11th National Conference C-15 about the timelines, tools, and troubles of six research projects. Examine research approaches that interest you and interact with the researchers.Presenters: Janet Brown, Education and Social Sciences Librarian; Connie Dalrymple, Life and Health Sciences Librarian; David Duncan, Assistant Professor/Humanities Reference Librarian; Beth Smith, Assistant Professor/Engineering and Physical Sciences Librarian, Wichita State University; Phil Howze, Associate Professor/Social Sciences Librarian, Southern Illinois R-E-S-P-E-C-T: Librarians As Subject Faculty Within the DisciplineExplore the advantages and disadvantages of librarians serving as faculty in academic departments. Participate in role-playing, small group work, and question and answer sessions. Gain an awareness of the issues facing librarians that teach credit courses.Presenters: Monica Fusich, Reference Librarian/Instructor in Humanities and Freshman Experience; David Tyckoson, Head of Reference/Administrator; and Vang Vang, Reference Librarian/Instructo Make your professional connection through ACRĻJoin ACRL and save nearly 40% on the regular conference rate. With your membership you can also:♦ receive the latest in research and practical techniques through ACRL's publishing program,♦ enhance your visibility in the higher education community,♦ access leaders in the profession,♦ take advantage of professional development opportunities, and♦ increase peer networking and career enhancement.Use the form on page C-28 to join or join online at http://www.ala.org C-16 ACRL 11th National Conference Shifting Sands of Professional Identity: The Leader's RoleExplore how the role of academic librarians will change in the next ten years. Learn how leaders can guide individuals and organizations through these changes in such a way that academic librarians can in fact influence what their roles will be in the future. Find out how leaders can help themselves and others perceive, react to, mold, and shape professional identity changes.Presenter: Tara Lynn Fulton, Dean of Library and Information Services, Lock Presenters: Russell Bailey, Associate University Librarian/Head of Information Commons, University of North Carolina at Charlotte; Donald Beagle, Library Director, Belmont Abbey College; Allison Cowgill, Coordinator of Information and Reference Services, Colorado State University; Janet Fore, Team Leader Undergraduate Services, University of Arizona; Martin Halbert, Director for Library Systems, Emory University; Kate Hickey, Library Director, Elon University; David Murray, Library Director, Brookdale Commu Customize your conference schedule before you get to CharlotteUse the ACRL Session Finder to plan, save, update, and print your conference schedule. The Session Finder allows you to explore all the conference programs, preconferences, work­shops, and exhibits, and identify topics related to your specific interests and needs. The Session Finder is online at http://www.ala.org/acrl/charlotte/program/sessionfinder.html. ACRL 11th National Conference C-17 "ACRL is the premier and deepest source for academic librarians to update their knowledge and awareness of cutting-edge information technology and ways to better serve our students and faculty."10th National Conference attendeeReach Out & Teach Someone: Instructional Uses of Virtual Reference SoftwareLearn about the best practices and challenges of providing instruction for library and information virtual reference software, including one-on-one interactions and group instruction. Find out about a pilot pro 10:30 - 11:45 a.m.Contributed Paper Sessions Portals, Super Discovery Tools, and the New Academic Platform: Ensuring a Collective Research Library Presence on the WebHear about the new initiatives by research and academic libraries to provide seamless, integrated, and standards- based access to a wide range of high-quality content across a broad range of subject fields and from multiple institutions. Find out the current status of the Scholars Portal Project and related activities of the Association of Rese C-18 ACRL 11th National Conference “The level of discussion and speakers were top-notch and echoed the concerns of our profession."10th National Conference attendeeHook, Line, and . . . Sinking? Helping Faculty Stay Afloat in the Sea of TechnologyDiscover what faculty need and want regarding technology training and how the library can meet those needs. Learn how the University of Michigan’s Teaching and Technology Collaborative group was established, how it has developed since its first meeting in 1997, and what the role of the library is wi 10:30 a.m. - 12:00 p.m.Panel Sessionse-books: What Have We Learned? Where Are We Going?Learn about the factors that foster e-book use through several permutations of shared e-book collections and of ways of promoting them to users. Find out what lead institutions have learned about selection, management, and promotion of e-books. Experience has provided information about access, usability, user-satisfaction, preservation, cost, and feasibility issues.Presenters: Janis Bandelin, Director of University Librar ACRL 11th National Conference C-19 12:00 - 1:45 p.m.All-Conference Luncheon and Keynote SpeakerBill Ferris, Professor of History and Senior Associate Director of the Center of the Study of the American South, University of North Carolina, Chapel Hill2:00 - 2:45 p.m.Product Update Session2:00 - 3:15 p.m.Contributed Paper Sessions Journey with New Maps: Adjusting Mental Models and Rethinking Instruction to Language-Minority StudentsReflect on how your own assumptions, beliefs, and images internalized from the students’ profile constructed in l Potentials of Dynamic Database-Driven Web SitesExamine the advantages and stumbling blocks to avoid of a dynamic database-driven Web site. Learn the importance of planning and anticipating users’ needs in the design of a dynamic database-driven Web site. Hear about design principals and critical success factors for the creation of such sites.Presenters: Francie Davis; Assistant Professor/ Reference Librarian and Laura Pope Robbins, Assistant Professor, Dowling CollegeOnline Privacy vs. Enhanced Virtual Refe C-20 ACRL 11th National Conference 2:00 - 3:30 p.m.Panel SessionsFocus on the Future: Top Issues for Academic LibrariesLearn about the top issues facing academic libraries, as identified by the Focus on the Future Task Force and published in the November 2002 C&RL News. Listen to the executive directors of the four major organizations dedicated to advancing academic libraries and information services — ACRL, ARL, CLIR, and CNI — address how their organizations in particular, and professional organizations in general, can help academic librar to highlight the structure, methods, and results of a cooperative Five Colleges or Ohio project that integrated information literacy into the curriculum through faculty-librarian collaboration. Hear an overview of the grant project and summaries of the completed course revision projects. Participate in a shared active learning exercise.Presenters: Dean Fraga, Associate Professor of Biology and Donna Jacobs, Science Librarian, The College of Wooster; Jessica Grim, Reference Librarian/Instruction Coordinator ACRL 11th National Conference C-21 Recruiting for the 21st Century: Challenges and ChoicesLearn about successful recruitment strategies from a variety of libraries. Discover the key elements of a recruitment and retention strategy. Participate in group discussions with your colleagues to develop practical recruitment ideas that will work at your home institution.Presenters: Sharon Saulmon, Head Librarian, Learning Resources Center; Debra Engel, Director of Public Services, University of OklahomaTeaching Portfolios for Librarians: Making A Di Turnover Trends Among Directors of ARL Libraries, 1948 - 2001Learn about a study of library director turnover in the 122 Association of Research Libraries institutions for the period of 1948 — 2001. Find out about data and analysis on the volume of turnover, time in position, sources of new directors, and placements of departing directors as correlated with institutional and individual characteristics and with professional and societal trends.Presenter: James Neal, Vice President for Information Services an C-22 ACRL 11th National Conference Presenters: Alva Hughes, Professor of Psychology and Nancy Newins, Head of Reference and Instruction, Randolph-Macon College; Carol Hunter, Director, Science and Engineering Libraries, and Jim Self, Management Information Services, University of VirginiaRecruitment and Retention: Building from WithinExamine initiatives, strategies, methods, challenges, and successes of internal recruitment efforts within academic libraries. Learn about methods for nurturing new library professionals as well as how to make a 8:00 - 10:00 p.m.All-Conference ReceptionPublic Library of Charlotte and Mecklenburg County and the Levine Museum of the New SouthSunday, April 138:30 - 10:00 a.m.Panel SessionsSupport for Collaborative Work: New Settings for New RolesDiscover how to make workspaces more effective at supporting collaborative activity and innovation. Explore how mobile work styles that are supported by new technologies will affect library space planning. Discuss examples of facilities that support team-oriented and/or virtua ACRL 11th National Conference C-23 Information Literacy & Student Engagement: What the National Survey of Student Engagement Reveals About Your CampusLearn about the usefulness of National Survey of Student Engagement (NSSE) as an instrument to measure the state of information literacy across the curriculum. Hear about panel outcomes that include benchmarking, evidence of success, analyzing student engagement, and implementing leadership ideas. Presenters: Amy Mark, Head of Library Instruction/Assistant Professor, University of Mississippi; successfully recruit new staff.Presenter: Sally Kalin, Associate Dean, Pennsylvania State UniversityThe Essential Librarian? An Exploration of Academic Librarians as a "Keystone Species"Hear about research methods and findings regarding the necessity for academic librarians in the “Age of the Internet.” Learn about implications for public and administrative relations in general, and with particular regard to assessment and accountability concerns. Participate in a discussion regarding librarians’ roles on c Permission to reprint: Charlotte Convention & Visitor's Bureau. C-24 ACRL 11th National Conference ToursThe Biltmore EstateWednesday, April 9; 8:30 a.m. - 6:30 p.m.This tour takes you to the majestic city of Asheville, nestled in the beautiful mountains of western North Carolina. The Biltmore Estate—a 250-room mansion featuring 34 master bedrooms, 43 bathrooms, 65 fireplaces, 3 kitchens, and an indoor swimming pool— is the largest and most exquisite private home in America. George Washington Vanderbilt first welcomed family and friends to the Biltmore Estate on Christmas Eve, 1895. This celebration marke Charlotte City and Academic Library TourThursday, April 10; 10:00 a.m. - 2:00 p.m.The Charlotte City Tour will take you through the historic neighborhoods of Charlotte, including one designed by Frederick Law Olmsted, designer of Central Park in New York City, the grounds of the Biltmore Estate in Asheville, and several others of great interest.Charlotte is a thriving financial center; next to New York City, more banks are established in Charlotte than in any other U.S. city. You will see the headquarters o ACRL 11th National Conference C-25 ACRL Tour RegistrRaegtisitorantion Deadline: March 5, 2003Fax or mail to Tribble Creative Group, Fax: (704) 358-8555; 129 W. Trade Street, Suite 202, Charlotte, NC 28202. Select tours by indicating number of tickets for each tour and total.CANCELLATION CLAUSE Tribble Creative Group reserves the right to cancel any tour if a minimum of 30 guests is not met by the deadline date of March 5, 2003. Refunds for the cancelled tours will be mailed to addresses on the tour registration or credited back to your card. Attendee SurveyWe need information about the nature of our attendees and their purchasing power. We would appreciate your help by answering the questions below. C-26 ACRL 11th National Conference Advance Registration FormAssociation of College and Research Libraries 11th National Conference, Charlotte, North Carolina • April 10-13, 20031. Register online at http://www.ala.org/acrl/charlotte/registration/registration.html2. Or complete and return this advance registration form with your payment or charge card information. Fax or mail to: Association of College & Research Libraries, P.O. Box 825, Deerfield, IL 60015-0825; fax: (847) 940-2386; e-mail: acrl@expoedge.com3. Cancellations received on or be ACRL 11th National Conference C-27 C-28 ACRL 11th National Conference