id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-13174	Regazzi, John J.; Hersberger, Rodney M.	Queues and Reference Service: Some Implications for Staffing	1978-07-01	6	.pdf	application/pdf	3756	185	60	Using the same single-channel/single- stage service model and the same arrival patterns, a simulation was done substituting nonpeak period service times for the peak period times. The data necessary to develop a simulation model were obtained by sampling patron arrival time and service time during peak periods for several weeks.	cache/crl-13174.pdf	txt/crl-13174.txt