id author title date pages extension mime words sentence flesch summary cache txt crl-14260 American Library Association, Abstracts; Other Publications 1986-09-01 7 .pdf application/pdf 4154 650 72 Moreover, if one considers that the es- sence of service to library clientele is not merely the hours of operation or the avail- ability of a book on the shelf, but also the degree of professional service a user re- ceives, then costing of library services be- comes even more difficult to quantify. Following an implication and summary of the report, indi- vidual chapters address the following topics: (1) the environment for research and develop- ment in information technology in the United States; (2) selected case studies in information technology research and development; (3) ef- fects of deregulation and divesture on research; ( 4) education and human resources for research and development; (5) new roles for universities in information technology research and devel- opment; (6) foreign information technology re- search and development; (7) information tech- nology research and development in the context of U.S. science and technology policy; and (8) technology and industry. cache/crl-14260.pdf txt/crl-14260.txt