id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-16067	Gerlich, Bella Karr; Berard, G. Lynn	Testing the Viability of the READ Scale (Reference Effort Assessment Data)©: Qualitative Statistics for Academic Reference Services	2010-03-01	23	.pdf	application/pdf	10467	438	52	There are two distinct areas of study in reference assessment that di- rectly influence our work: the measurement and evaluation of reference service and the means of recording reference transactions (both traditional and automated practices). There was a 52 percent return rate of an online survey of participants, with more than 80 percent of respondents indicating they would recommend or adopt the Scale for recording reference transactions.	cache/crl-16067.pdf	txt/crl-16067.txt