id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ital-10921	Ozeran, Megan; Martin, Piper	“Good Night, Good Day, Good Luck”	2019-06-17	9	.pdf	application/pdf	4715	158	46	Topic 1 includes the following phrases: “interlibrary loan, lose chat, chat service, lower level, chat open, writer workshop, spring break, study room, call UGL, add chat.” Articles “Good Night, Good Day, Good Luck”: Applying Topic Modeling to Chat Reference Transcripts Megan Ozeran and Piper Martin INFORMATION TECHNOLOGY	cache/ital-10921.pdf	txt/ital-10921.txt