id author title date pages extension mime words sentence flesch summary cache txt ital-3148 Eden, Bradford Lee The New User Environment: The End of Technical Services? 2010-06-01 8 .pdf application/pdf 6377 247 49 Libraries have long worked in the Mercedes arena, providing features such as authority control, subject classification, and redundant localizing of bibliographic records that were essential when libraries held the monopoly on informa- tion access but are no longer cost-efficient—nor even sane—strategies in the current information marketplace. That component of the staff was entirely devoted to arcane and mysterious processes involved in selecting, acquiring, cataloging, pro- cessing, and otherwise making available to library users physical material containing information con- tent pieces (incops). cache/ital-3148.pdf txt/ital-3148.txt