id sid tid token lemma pos crl-14177 1 1 college college NOUN crl-14177 1 2 and and CCONJ crl-14177 1 3 research research NOUN crl-14177 1 4 libraries librarie VERB crl-14177 1 5 the the DET crl-14177 1 6 influence influence NOUN crl-14177 1 7 of of ADP crl-14177 1 8 reference reference NOUN crl-14177 1 9 practices practice NOUN crl-14177 1 10 on on ADP crl-14177 1 11 the the DET crl-14177 1 12 client client NOUN crl-14177 1 13 - - PUNCT crl-14177 1 14 librarian librarian NOUN crl-14177 1 15 relationship relationship PROPN crl-14177 1 16 joan joan PROPN crl-14177 1 17 c. c. PROPN crl-14177 1 18 durrance durrance PROPN crl-14177 1 19 this this DET crl-14177 1 20 paper paper NOUN crl-14177 1 21 raises raise VERB crl-14177 1 22 questions question NOUN crl-14177 1 23 about about ADP crl-14177 1 24 the the DET crl-14177 1 25 influence influence NOUN crl-14177 1 26 of of ADP crl-14177 1 27 present present ADJ crl-14177 1 28 reference reference NOUN crl-14177 1 29 practice practice NOUN crl-14177 1 30 on on ADP crl-14177 1 31 library library NOUN crl-14177 1 32 user user NOUN crl-14177 1 33 perceptions perception NOUN crl-14177 1 34 of of ADP crl-14177 1 35 the the DET crl-14177 1 36 librarian librarian NOUN crl-14177 1 37 as as ADP crl-14177 1 38 an an DET crl-14177 1 39 information information NOUN crl-14177 1 40 intermediary intermediary NOUN crl-14177 1 41 and and CCONJ crl-14177 1 42 on on ADP crl-14177 1 43 user user NOUN crl-14177 1 44 ability ability NOUN crl-14177 1 45 to to PART crl-14177 1 46 distinguish distinguish VERB crl-14177 1 47 between between ADP crl-14177 1 48 librarians librarian NOUN crl-14177 1 49 and and CCONJ crl-14177 1 50 other other ADJ crl-14177 1 51 library library NOUN crl-14177 1 52 staff staff NOUN crl-14177 1 53 . . PUNCT crl-14177 2 1 it it PRON crl-14177 2 2 discusses discuss VERB crl-14177 2 3 these these DET crl-14177 2 4 questions question NOUN crl-14177 2 5 within within ADP crl-14177 2 6 the the DET crl-14177 2 7 context context NOUN crl-14177 2 8 of of ADP crl-14177 2 9 the the DET crl-14177 2 10 client client NOUN crl-14177 2 11 - - PUNCT crl-14177 2 12 professional professional ADJ crl-14177 2 13 relationship relationship NOUN crl-14177 2 14 , , PUNCT crl-14177 2 15 using use VERB crl-14177 2 16 data datum NOUN crl-14177 2 17 from from ADP crl-14177 2 18 a a DET crl-14177 2 19 study study NOUN crl-14177 2 20 of of ADP crl-14177 2 21 the the DET crl-14177 2 22 users user NOUN crl-14177 2 23 of of ADP crl-14177 2 24 three three NUM crl-14177 2 25 university university NOUN crl-14177 2 26 libraries library NOUN crl-14177 2 27 in in ADP crl-14177 2 28 the the DET crl-14177 2 29 midwest midwest NOUN crl-14177 2 30 . . PUNCT crl-14177 3 1 the the DET crl-14177 3 2 author author NOUN crl-14177 3 3 concludes conclude VERB crl-14177 3 4 that that SCONJ crl-14177 3 5 present present ADJ crl-14177 3 6 reference reference NOUN crl-14177 3 7 practice practice NOUN crl-14177 3 8 hinders hinder VERB crl-14177 3 9 the the DET crl-14177 3 10 development development NOUN crl-14177 3 11 of of ADP crl-14177 3 12 a a DET crl-14177 3 13 true true ADJ crl-14177 3 14 client client NOUN crl-14177 3 15 - - PUNCT crl-14177 3 16 professional professional ADJ crl-14177 3 17 relationship relationship NOUN crl-14177 3 18 . . PUNCT crl-14177 4 1 n n ADV crl-14177 4 2 a a DET crl-14177 4 3 recent recent ADJ crl-14177 4 4 editorial editorial NOUN crl-14177 4 5 in in ADP crl-14177 4 6 college college PROPN crl-14177 4 7 & & CCONJ crl-14177 4 8 research research PROPN crl-14177 4 9 libraries library NOUN crl-14177 4 10 , , PUNCT crl-14177 4 11 writing write VERB crl-14177 4 12 in in ADP crl-14177 4 13 the the DET crl-14177 4 14 context context NOUN crl-14177 4 15 of of ADP crl-14177 4 16 evaluation evaluation NOUN crl-14177 4 17 of of ADP crl-14177 4 18 reference reference NOUN crl-14177 4 19 performance performance NOUN crl-14177 4 20 , , PUNCT crl-14177 4 21 charles charles PROPN crl-14177 4 22 martell martell PROPN crl-14177 4 23 raised raise VERB crl-14177 4 24 a a DET crl-14177 4 25 number number NOUN crl-14177 4 26 of of ADP crl-14177 4 27 important important ADJ crl-14177 4 28 questions question NOUN crl-14177 4 29 ; ; PUNCT crl-14177 4 30 one one NUM crl-14177 4 31 of of ADP crl-14177 4 32 them they PRON crl-14177 4 33 was be AUX crl-14177 4 34 " " PUNCT crl-14177 4 35 how how SCONJ crl-14177 4 36 does do VERB crl-14177 4 37 the the DET crl-14177 4 38 environment environment NOUN crl-14177 4 39 in in ADP crl-14177 4 40 which which PRON crl-14177 4 41 we we PRON crl-14177 4 42 work work VERB crl-14177 4 43 discourage discourage NOUN crl-14177 4 44 ... ... PUNCT crl-14177 5 1 [ [ X crl-14177 5 2 the the DET crl-14177 5 3 ] ] X crl-14177 5 4 assessment assessment NOUN crl-14177 5 5 [ [ X crl-14177 5 6 of of ADP crl-14177 5 7 reference reference NOUN crl-14177 5 8 performance performance NOUN crl-14177 5 9 ] ] PUNCT crl-14177 5 10 ? ? PUNCT crl-14177 5 11 " " PUNCT crl-14177 6 1 1 1 NUM crl-14177 6 2 questions question NOUN crl-14177 6 3 like like ADP crl-14177 6 4 this this PRON crl-14177 6 5 , , PUNCT crl-14177 6 6 which which PRON crl-14177 6 7 call call VERB crl-14177 6 8 for for ADP crl-14177 6 9 an an DET crl-14177 6 10 examination examination NOUN crl-14177 6 11 of of ADP crl-14177 6 12 the the DET crl-14177 6 13 basic basic ADJ crl-14177 6 14 reference reference NOUN crl-14177 6 15 model model NOUN crl-14177 6 16 , , PUNCT crl-14177 6 17 have have AUX crl-14177 6 18 seldom seldom ADV crl-14177 6 19 been be AUX crl-14177 6 20 asked ask VERB crl-14177 6 21 by by ADP crl-14177 6 22 librarians librarian NOUN crl-14177 6 23 and and CCONJ crl-14177 6 24 researchers researcher NOUN crl-14177 6 25 and and CCONJ crl-14177 6 26 certainly certainly ADV crl-14177 6 27 have have AUX crl-14177 6 28 not not PART crl-14177 6 29 been be AUX crl-14177 6 30 answered answer VERB crl-14177 6 31 by by ADP crl-14177 6 32 them they PRON crl-14177 6 33 . . PUNCT crl-14177 7 1 2 2 NUM crl-14177 7 2 one one NUM crl-14177 7 3 study study NOUN crl-14177 7 4 that that PRON crl-14177 7 5 raises raise VERB crl-14177 7 6 a a DET crl-14177 7 7 similar similar ADJ crl-14177 7 8 question question NOUN crl-14177 7 9 , , PUNCT crl-14177 7 10 " " PUNCT crl-14177 7 11 what what DET crl-14177 7 12 effect effect NOUN crl-14177 7 13 does do AUX crl-14177 7 14 the the DET crl-14177 7 15 environment environment NOUN crl-14177 7 16 of of ADP crl-14177 7 17 reference reference NOUN crl-14177 7 18 service service NOUN crl-14177 7 19 have have VERB crl-14177 7 20 on on ADP crl-14177 7 21 the the DET crl-14177 7 22 reference reference NOUN crl-14177 7 23 interview interview NOUN crl-14177 7 24 ? ? PUNCT crl-14177 7 25 " " PUNCT crl-14177 7 26 was be AUX crl-14177 7 27 done do VERB crl-14177 7 28 by by ADP crl-14177 7 29 mary mary PROPN crl-14177 7 30 jo jo PROPN crl-14177 7 31 lynch lynch PROPN crl-14177 7 32 . . PUNCT crl-14177 8 1 she she PRON crl-14177 8 2 sketched sketch VERB crl-14177 8 3 the the DET crl-14177 8 4 differences difference NOUN crl-14177 8 5 between between ADP crl-14177 8 6 our our PRON crl-14177 8 7 professional professional ADJ crl-14177 8 8 model model NOUN crl-14177 8 9 and and CCONJ crl-14177 8 10 other other ADJ crl-14177 8 11 models model NOUN crl-14177 8 12 : : PUNCT crl-14177 8 13 other other ADJ crl-14177 8 14 professionals professional NOUN crl-14177 8 15 do do AUX crl-14177 8 16 not not PART crl-14177 8 17 usually usually ADV crl-14177 8 18 operate operate VERB crl-14177 8 19 in in ADP crl-14177 8 20 such such DET crl-14177 8 21 an an DET crl-14177 8 22 atmosphere atmosphere NOUN crl-14177 8 23 . . PUNCT crl-14177 9 1 clients client NOUN crl-14177 9 2 commonly commonly ADV crl-14177 9 3 make make VERB crl-14177 9 4 appointments appointment NOUN crl-14177 9 5 to to PART crl-14177 9 6 see see VERB crl-14177 9 7 them they PRON crl-14177 9 8 and and CCONJ crl-14177 9 9 even even ADV crl-14177 9 10 when when SCONJ crl-14177 9 11 appointments appointment NOUN crl-14177 9 12 are be AUX crl-14177 9 13 not not PART crl-14177 9 14 made make VERB crl-14177 9 15 the the DET crl-14177 9 16 professional professional ADJ crl-14177 9 17 works work NOUN crl-14177 9 18 in in ADP crl-14177 9 19 a a DET crl-14177 9 20 private private ADJ crl-14177 9 21 or or CCONJ crl-14177 9 22 semiprivate semiprivate VERB crl-14177 9 23 place place NOUN crl-14177 9 24 and and CCONJ crl-14177 9 25 admits admit VERB crl-14177 9 26 clients client NOUN crl-14177 9 27 one one NUM crl-14177 9 28 at at ADP crl-14177 9 29 a a DET crl-14177 9 30 time time NOUN crl-14177 9 31 . . PUNCT crl-14177 10 1 reference reference NOUN crl-14177 10 2 librarians librarian NOUN crl-14177 10 3 , , PUNCT crl-14177 10 4 by by ADP crl-14177 10 5 contrast contrast NOUN crl-14177 10 6 , , PUNCT crl-14177 10 7 wait wait VERB crl-14177 10 8 in in ADP crl-14177 10 9 a a DET crl-14177 10 10 public public ADJ crl-14177 10 11 place place NOUN crl-14177 10 12 for for ADP crl-14177 10 13 any any DET crl-14177 10 14 client client NOUN crl-14177 10 15 that that PRON crl-14177 10 16 may may AUX crl-14177 10 17 come come VERB crl-14177 10 18 along along ADV crl-14177 10 19 ... ... PUNCT crl-14177 10 20 . . PUNCT crl-14177 11 1 the the DET crl-14177 11 2 implications implication NOUN crl-14177 11 3 of of ADP crl-14177 11 4 this this DET crl-14177 11 5 situation situation NOUN crl-14177 11 6 must must AUX crl-14177 11 7 be be AUX crl-14177 11 8 taken take VERB crl-14177 11 9 into into ADP crl-14177 11 10 account account NOUN crl-14177 11 11 in in ADP crl-14177 11 12 any any DET crl-14177 11 13 consideration consideration NOUN crl-14177 11 14 of of ADP crl-14177 11 15 the the DET crl-14177 11 16 reference reference NOUN crl-14177 11 17 interview interview NOUN crl-14177 11 18 . . PUNCT crl-14177 12 1 3 3 NUM crl-14177 12 2 although although SCONJ crl-14177 12 3 her her PRON crl-14177 12 4 study study NOUN crl-14177 12 5 found find VERB crl-14177 12 6 that that SCONJ crl-14177 12 7 library library NOUN crl-14177 12 8 users user NOUN crl-14177 12 9 are be AUX crl-14177 12 10 not not PART crl-14177 12 11 well well ADV crl-14177 12 12 served serve VERB crl-14177 12 13 by by ADP crl-14177 12 14 the the DET crl-14177 12 15 public public ADJ crl-14177 12 16 practice practice NOUN crl-14177 12 17 of of ADP crl-14177 12 18 reference reference NOUN crl-14177 12 19 she she PRON crl-14177 12 20 suggested suggest VERB crl-14177 12 21 that that SCONJ crl-14177 12 22 it it PRON crl-14177 12 23 " " PUNCT crl-14177 12 24 may may AUX crl-14177 12 25 be be AUX crl-14177 12 26 necessary necessary ADJ crl-14177 12 27 because because SCONJ crl-14177 12 28 ... ... PUNCT crl-14177 12 29 of of ADP crl-14177 12 30 the the DET crl-14177 12 31 way way NOUN crl-14177 12 32 that that PRON crl-14177 12 33 people people NOUN crl-14177 12 34 use use VERB crl-14177 12 35 libraries library NOUN crl-14177 12 36 . . PUNCT crl-14177 12 37 " " PUNCT crl-14177 13 1 4 4 NUM crl-14177 13 2 i i PRON crl-14177 13 3 would would AUX crl-14177 13 4 argue argue VERB crl-14177 13 5 that that SCONJ crl-14177 13 6 people people NOUN crl-14177 13 7 use use VERB crl-14177 13 8 libraries library NOUN crl-14177 13 9 the the DET crl-14177 13 10 way way NOUN crl-14177 13 11 they they PRON crl-14177 13 12 do do VERB crl-14177 13 13 because because SCONJ crl-14177 13 14 they they PRON crl-14177 13 15 are be AUX crl-14177 13 16 encouraged encourage VERB crl-14177 13 17 to to PART crl-14177 13 18 do do VERB crl-14177 13 19 so so ADV crl-14177 13 20 by by ADP crl-14177 13 21 the the DET crl-14177 13 22 environment environment NOUN crl-14177 13 23 created create VERB crl-14177 13 24 by by ADP crl-14177 13 25 librarians librarian NOUN crl-14177 13 26 . . PUNCT crl-14177 14 1 this this DET crl-14177 14 2 paper paper NOUN crl-14177 14 3 attempts attempt VERB crl-14177 14 4 to to PART crl-14177 14 5 apply apply VERB crl-14177 14 6 empirical empirical ADJ crl-14177 14 7 data datum NOUN crl-14177 14 8 to to ADP crl-14177 14 9 the the DET crl-14177 14 10 concerns concern NOUN crl-14177 14 11 that that PRON crl-14177 14 12 martell martell PROPN crl-14177 14 13 , , PUNCT crl-14177 14 14 lynch lynch PROPN crl-14177 14 15 , , PUNCT crl-14177 14 16 and and CCONJ crl-14177 14 17 others other NOUN crl-14177 14 18 have have AUX crl-14177 14 19 raised raise VERB crl-14177 14 20 . . PUNCT crl-14177 15 1 5 5 NUM crl-14177 15 2 it it PRON crl-14177 15 3 addresses address VERB crl-14177 15 4 these these DET crl-14177 15 5 concerns concern NOUN crl-14177 15 6 by by ADP crl-14177 15 7 breaking break VERB crl-14177 15 8 them they PRON crl-14177 15 9 into into ADP crl-14177 15 10 several several ADJ crl-14177 15 11 component component NOUN crl-14177 15 12 questions question NOUN crl-14177 15 13 : : PUNCT crl-14177 15 14 ( ( PUNCT crl-14177 15 15 1 1 X crl-14177 15 16 ) ) PUNCT crl-14177 15 17 does do AUX crl-14177 15 18 present present ADJ crl-14177 15 19 practice practice NOUN crl-14177 15 20 limit limit VERB crl-14177 15 21 the the DET crl-14177 15 22 ability ability NOUN crl-14177 15 23 of of ADP crl-14177 15 24 library library NOUN crl-14177 15 25 users user NOUN crl-14177 15 26 to to PART crl-14177 15 27 distinguish distinguish VERB crl-14177 15 28 between between ADP crl-14177 15 29 librarians librarian NOUN crl-14177 15 30 and and CCONJ crl-14177 15 31 other other ADJ crl-14177 15 32 staff staff NOUN crl-14177 15 33 members member NOUN crl-14177 15 34 ? ? PUNCT crl-14177 16 1 ( ( PUNCT crl-14177 16 2 2 2 X crl-14177 16 3 ) ) PUNCT crl-14177 16 4 does do AUX crl-14177 16 5 it it PRON crl-14177 16 6 make make VERB crl-14177 16 7 it it PRON crl-14177 16 8 difficult difficult ADJ crl-14177 16 9 for for SCONJ crl-14177 16 10 library library NOUN crl-14177 16 11 users user NOUN crl-14177 16 12 to to PART crl-14177 16 13 see see VERB crl-14177 16 14 librarians librarian NOUN crl-14177 16 15 as as ADP crl-14177 16 16 information information NOUN crl-14177 16 17 intermediaries intermediary NOUN crl-14177 16 18 ? ? PUNCT crl-14177 17 1 ( ( PUNCT crl-14177 17 2 3 3 X crl-14177 17 3 ) ) PUNCT crl-14177 17 4 does do VERB crl-14177 17 5 present present ADJ crl-14177 17 6 practice practice NOUN crl-14177 17 7 discourage discourage NOUN crl-14177 17 8 library library NOUN crl-14177 17 9 users user NOUN crl-14177 17 10 from from ADP crl-14177 17 11 becoming become VERB crl-14177 17 12 clients client NOUN crl-14177 17 13 of of ADP crl-14177 17 14 librarians librarian NOUN crl-14177 17 15 ? ? PUNCT crl-14177 18 1 ( ( PUNCT crl-14177 18 2 4 4 X crl-14177 18 3 ) ) PUNCT crl-14177 18 4 does do AUX crl-14177 18 5 it it PRON crl-14177 18 6 make make VERB crl-14177 18 7 it it PRON crl-14177 18 8 difficult difficult ADJ crl-14177 18 9 for for SCONJ crl-14177 18 10 librarians librarian NOUN crl-14177 18 11 to to PART crl-14177 18 12 function function VERB crl-14177 18 13 as as ADP crl-14177 18 14 professionals professional NOUN crl-14177 18 15 ? ? PUNCT crl-14177 19 1 this this DET crl-14177 19 2 paper paper NOUN crl-14177 19 3 addresses address VERB crl-14177 19 4 these these DET crl-14177 19 5 questions question NOUN crl-14177 19 6 within within ADP crl-14177 19 7 the the DET crl-14177 19 8 framework framework NOUN crl-14177 19 9 of of ADP crl-14177 19 10 two two NUM crl-14177 19 11 concerns concern NOUN crl-14177 19 12 that that PRON crl-14177 19 13 have have AUX crl-14177 19 14 reappeared reappear VERB crl-14177 19 15 with with ADP crl-14177 19 16 disturbing disturb VERB crl-14177 19 17 regularity regularity NOUN crl-14177 19 18 in in ADP crl-14177 19 19 the the DET crl-14177 19 20 literature literature NOUN crl-14177 19 21 of of ADP crl-14177 19 22 librarianship librarianship NOUN crl-14177 19 23 . . PUNCT crl-14177 20 1 the the DET crl-14177 20 2 first first ADJ crl-14177 20 3 is be AUX crl-14177 20 4 the the DET crl-14177 20 5 problem problem NOUN crl-14177 20 6 of of ADP crl-14177 20 7 librarianship librarianship NOUN crl-14177 20 8 as as ADP crl-14177 20 9 a a DET crl-14177 20 10 profession profession NOUN crl-14177 20 11 , , PUNCT crl-14177 20 12 in in ADP crl-14177 20 13 particular particular ADJ crl-14177 20 14 the the DET crl-14177 20 15 image image NOUN crl-14177 20 16 that that PRON crl-14177 20 17 joan joan PROPN crl-14177 20 18 c. c. PROPN crl-14177 20 19 durrance durrance PROPN crl-14177 20 20 is be AUX crl-14177 20 21 assistant assistant ADJ crl-14177 20 22 professor professor NOUN crl-14177 20 23 at at ADP crl-14177 20 24 the the DET crl-14177 20 25 school school NOUN crl-14177 20 26 of of ADP crl-14177 20 27 library library PROPN crl-14177 20 28 science science PROPN crl-14177 20 29 , , PUNCT crl-14177 20 30 university university PROPN crl-14177 20 31 of of ADP crl-14177 20 32 michigan michigan PROPN crl-14177 20 33 , , PUNCT crl-14177 20 34 ann ann PROPN crl-14177 20 35 arbpr arbpr PROPN crl-14177 20 36 , , PUNCT crl-14177 20 37 michigan michigan PROPN crl-14177 20 38 48109 48109 NUM crl-14177 20 39 . . PUNCT crl-14177 21 1 57 57 NUM crl-14177 21 2 58 58 NUM crl-14177 21 3 college college PROPN crl-14177 21 4 & & CCONJ crl-14177 21 5 research research PROPN crl-14177 21 6 libraries librarie VERB crl-14177 21 7 the the DET crl-14177 21 8 public public NOUN crl-14177 21 9 has have VERB crl-14177 21 10 of of ADP crl-14177 21 11 librarianship librarianship NOUN crl-14177 21 12 as as ADP crl-14177 21 13 a a DET crl-14177 21 14 profession profession NOUN crl-14177 21 15 . . PUNCT crl-14177 22 1 6 6 NUM crl-14177 22 2 the the DET crl-14177 22 3 second second ADJ crl-14177 22 4 concern concern NOUN crl-14177 22 5 is be AUX crl-14177 22 6 a a DET crl-14177 22 7 component component NOUN crl-14177 22 8 of of ADP crl-14177 22 9 the the DET crl-14177 22 10 first first ADJ crl-14177 22 11 : : PUNCT crl-14177 22 12 librarianships librarianship NOUN crl-14177 22 13 ' ' PART crl-14177 22 14 s s PART crl-14177 22 15 inability inability NOUN crl-14177 22 16 to to PART crl-14177 22 17 develop develop VERB crl-14177 22 18 an an DET crl-14177 22 19 adequate adequate ADJ crl-14177 22 20 theoretical theoretical ADJ crl-14177 22 21 framework framework NOUN crl-14177 22 22 . . PUNCT crl-14177 23 1 in in ADP crl-14177 23 2 a a DET crl-14177 23 3 recent recent ADJ crl-14177 23 4 paper paper NOUN crl-14177 23 5 on on ADP crl-14177 23 6 professional professional ADJ crl-14177 23 7 issues issue NOUN crl-14177 23 8 , , PUNCT crl-14177 23 9 michael michael PROPN crl-14177 23 10 winter winter NOUN crl-14177 23 11 noted note VERB crl-14177 23 12 that that SCONJ crl-14177 23 13 " " PUNCT crl-14177 23 14 the the DET crl-14177 23 15 lack lack NOUN crl-14177 23 16 of of ADP crl-14177 23 17 an an DET crl-14177 23 18 adequate adequate ADJ crl-14177 23 19 theoretical theoretical ADJ crl-14177 23 20 body body NOUN crl-14177 23 21 of of ADP crl-14177 23 22 knowledge knowledge NOUN crl-14177 23 23 is be AUX crl-14177 23 24 . . PUNCT crl-14177 23 25 . . PUNCT crl-14177 23 26 . . PUNCT crl-14177 24 1 a a DET crl-14177 24 2 serious serious ADJ crl-14177 24 3 obstacle obstacle NOUN crl-14177 24 4 to to ADP crl-14177 24 5 the the DET crl-14177 24 6 professional professional ADJ crl-14177 24 7 development development NOUN crl-14177 24 8 of of ADP crl-14177 24 9 an an DET crl-14177 24 10 occupation occupation NOUN crl-14177 24 11 . . PUNCT crl-14177 25 1 " " PUNCT crl-14177 26 1 7 7 NUM crl-14177 26 2 winter winter NOUN crl-14177 26 3 goes go VERB crl-14177 26 4 on on ADP crl-14177 26 5 to to PART crl-14177 26 6 say say VERB crl-14177 26 7 : : PUNCT crl-14177 26 8 the the DET crl-14177 26 9 various various ADJ crl-14177 26 10 dimensions dimension NOUN crl-14177 26 11 of of ADP crl-14177 26 12 professionalization professionalization NOUN crl-14177 26 13 are be AUX crl-14177 26 14 interdependent interdependent ADJ crl-14177 26 15 . . PUNCT crl-14177 27 1 thus thus ADV crl-14177 27 2 problems problem NOUN crl-14177 27 3 in in ADP crl-14177 27 4 the the DET crl-14177 27 5 knowledge knowledge NOUN crl-14177 27 6 base base NOUN crl-14177 27 7 , , PUNCT crl-14177 27 8 combined combine VERB crl-14177 27 9 as as SCONJ crl-14177 27 10 they they PRON crl-14177 27 11 are be AUX crl-14177 27 12 with with ADP crl-14177 27 13 low low ADJ crl-14177 27 14 public public ADJ crl-14177 27 15 recognition recognition NOUN crl-14177 27 16 and and CCONJ crl-14177 27 17 complicated complicate VERB crl-14177 27 18 by by ADP crl-14177 27 19 structural structural ADJ crl-14177 27 20 constraint constraint NOUN crl-14177 27 21 , , PUNCT crl-14177 27 22 are be AUX crl-14177 27 23 probably probably ADV crl-14177 27 24 more more ADV crl-14177 27 25 serious serious ADJ crl-14177 27 26 in in ADP crl-14177 27 27 librarianship librarianship NOUN crl-14177 27 28 than than SCONJ crl-14177 27 29 the the DET crl-14177 27 30 same same ADJ crl-14177 27 31 problems problem NOUN crl-14177 27 32 are be AUX crl-14177 27 33 in in ADP crl-14177 27 34 other other ADJ crl-14177 27 35 disciplines discipline NOUN crl-14177 27 36 . . PUNCT crl-14177 28 1 8 8 NUM crl-14177 28 2 a a DET crl-14177 28 3 better well ADJ crl-14177 28 4 understanding understanding NOUN crl-14177 28 5 of of ADP crl-14177 28 6 the the DET crl-14177 28 7 effect effect NOUN crl-14177 28 8 of of ADP crl-14177 28 9 the the DET crl-14177 28 10 reference reference NOUN crl-14177 28 11 environment environment NOUN crl-14177 28 12 on on ADP crl-14177 28 13 the the DET crl-14177 28 14 user user NOUN crl-14177 28 15 will will AUX crl-14177 28 16 add add VERB crl-14177 28 17 to to ADP crl-14177 28 18 the the DET crl-14177 28 19 theoretical theoretical ADJ crl-14177 28 20 base base NOUN crl-14177 28 21 required require VERB crl-14177 28 22 for for ADP crl-14177 28 23 optimum optimum ADJ crl-14177 28 24 practice practice NOUN crl-14177 28 25 of of ADP crl-14177 28 26 reference reference NOUN crl-14177 28 27 . . PUNCT crl-14177 29 1 in in ADP crl-14177 29 2 addition addition NOUN crl-14177 29 3 , , PUNCT crl-14177 29 4 it it PRON crl-14177 29 5 will will AUX crl-14177 29 6 make make VERB crl-14177 29 7 it it PRON crl-14177 29 8 easier easy ADJ crl-14177 29 9 for for SCONJ crl-14177 29 10 librarians librarian NOUN crl-14177 29 11 to to PART crl-14177 29 12 communicate communicate VERB crl-14177 29 13 more more ADV crl-14177 29 14 clearly clearly ADV crl-14177 29 15 their their PRON crl-14177 29 16 role role NOUN crl-14177 29 17 to to ADP crl-14177 29 18 the the DET crl-14177 29 19 public public NOUN crl-14177 29 20 and and CCONJ crl-14177 29 21 should should AUX crl-14177 29 22 permit permit VERB crl-14177 29 23 the the DET crl-14177 29 24 field field NOUN crl-14177 29 25 to to PART crl-14177 29 26 evaluate evaluate VERB crl-14177 29 27 reference reference NOUN crl-14177 29 28 performance performance NOUN crl-14177 29 29 more more ADV crl-14177 29 30 effectively effectively ADV crl-14177 29 31 . . PUNCT crl-14177 30 1 the the DET crl-14177 30 2 literature literature NOUN crl-14177 30 3 devoted devote VERB crl-14177 30 4 to to ADP crl-14177 30 5 the the DET crl-14177 30 6 evaluation evaluation NOUN crl-14177 30 7 of of ADP crl-14177 30 8 reference reference NOUN crl-14177 30 9 service service NOUN crl-14177 30 10 is be AUX crl-14177 30 11 both both CCONJ crl-14177 30 12 extensive extensive ADJ crl-14177 30 13 and and CCONJ crl-14177 30 14 inadequate inadequate ADJ crl-14177 30 15 , , PUNCT crl-14177 30 16 perhaps perhaps ADV crl-14177 30 17 because because SCONJ crl-14177 30 18 it it PRON crl-14177 30 19 does do AUX crl-14177 30 20 not not PART crl-14177 30 21 adequately adequately ADV crl-14177 30 22 analyze analyze VERB crl-14177 30 23 the the DET crl-14177 30 24 limitations limitation NOUN crl-14177 30 25 of of ADP crl-14177 30 26 present present ADJ crl-14177 30 27 practice practice NOUN crl-14177 30 28 . . PUNCT crl-14177 31 1 9 9 NUM crl-14177 31 2 in in ADP crl-14177 31 3 a a DET crl-14177 31 4 1983 1983 NUM crl-14177 31 5 review review NOUN crl-14177 31 6 article article NOUN crl-14177 31 7 on on ADP crl-14177 31 8 reference reference NOUN crl-14177 31 9 theory theory PROPN crl-14177 31 10 richard richard PROPN crl-14177 31 11 danner danner PROPN crl-14177 31 12 found find VERB crl-14177 31 13 that that SCONJ crl-14177 31 14 '' '' PUNCT crl-14177 31 15 despite despite SCONJ crl-14177 31 16 continuing continue VERB crl-14177 31 17 interest interest NOUN crl-14177 31 18 in in ADP crl-14177 31 19 the the DET crl-14177 31 20 problem problem NOUN crl-14177 31 21 of of ADP crl-14177 31 22 reference reference NOUN crl-14177 31 23 theory theory NOUN crl-14177 31 24 ... ... PUNCT crl-14177 31 25 librarians librarian NOUN crl-14177 31 26 have have AUX crl-14177 31 27 been be AUX crl-14177 31 28 unable unable ADJ crl-14177 31 29 to to PART crl-14177 31 30 reach reach VERB crl-14177 31 31 a a DET crl-14177 31 32 consensus consensus NOUN crl-14177 31 33 on on ADP crl-14177 31 34 a a DET crl-14177 31 35 definition definition NOUN crl-14177 31 36 of of ADP crl-14177 31 37 library library NOUN crl-14177 31 38 service service NOUN crl-14177 31 39 or or CCONJ crl-14177 31 40 on on ADP crl-14177 31 41 a a DET crl-14177 31 42 characterization characterization NOUN crl-14177 31 43 of of ADP crl-14177 31 44 the the DET crl-14177 31 45 activity activity NOUN crl-14177 31 46 . . PUNCT crl-14177 31 47 " " PUNCT crl-14177 32 1 10 10 NUM crl-14177 32 2 thelma thelma NOUN crl-14177 32 3 friedes friede NOUN crl-14177 32 4 reached reach VERB crl-14177 32 5 a a DET crl-14177 32 6 similar similar ADJ crl-14177 32 7 conclusion conclusion NOUN crl-14177 32 8 in in ADP crl-14177 32 9 her her PRON crl-14177 32 10 review review NOUN crl-14177 32 11 of of ADP crl-14177 32 12 trends trend NOUN crl-14177 32 13 in in ADP crl-14177 32 14 academic academic ADJ crl-14177 32 15 libraries library NOUN crl-14177 32 16 . . PUNCT crl-14177 33 1 11 11 NUM crl-14177 33 2 danner danner NOUN crl-14177 33 3 posits posit NOUN crl-14177 33 4 that that SCONJ crl-14177 33 5 the the DET crl-14177 33 6 articulation articulation NOUN crl-14177 33 7 of of ADP crl-14177 33 8 a a DET crl-14177 33 9 theory theory NOUN crl-14177 33 10 of of ADP crl-14177 33 11 reference reference NOUN crl-14177 33 12 service service NOUN crl-14177 33 13 is be AUX crl-14177 33 14 " " PUNCT crl-14177 33 15 of of ADP crl-14177 33 16 crucial crucial ADJ crl-14177 33 17 importance importance NOUN crl-14177 33 18 to to ADP crl-14177 33 19 the the DET crl-14177 33 20 future future NOUN crl-14177 33 21 of of ADP crl-14177 33 22 the the DET crl-14177 33 23 profession profession NOUN crl-14177 33 24 " " PUNCT crl-14177 33 25 in in ADP crl-14177 33 26 light light NOUN crl-14177 33 27 of of ADP crl-14177 33 28 current current ADJ crl-14177 33 29 trends trend NOUN crl-14177 33 30 in in ADP crl-14177 33 31 the the DET crl-14177 33 32 development development NOUN crl-14177 33 33 of of ADP crl-14177 33 34 information information NOUN crl-14177 33 35 technology technology NOUN crl-14177 33 36 . . PUNCT crl-14177 34 1 12 12 NUM crl-14177 34 2 although although SCONJ crl-14177 34 3 for for ADP crl-14177 34 4 more more ADJ crl-14177 34 5 than than ADP crl-14177 34 6 a a PRON crl-14177 34 7 decade decade NOUN crl-14177 34 8 researchers researcher NOUN crl-14177 34 9 have have AUX crl-14177 34 10 examined examine VERB crl-14177 34 11 the the DET crl-14177 34 12 interaction interaction NOUN crl-14177 34 13 that that PRON crl-14177 34 14 occurs occur VERB crl-14177 34 15 between between ADP crl-14177 34 16 the the DET crl-14177 34 17 librarian librarian NOUN crl-14177 34 18 and and CCONJ crl-14177 34 19 the the DET crl-14177 34 20 library library NOUN crl-14177 34 21 user user NOUN crl-14177 34 22 in in ADP crl-14177 34 23 the the DET crl-14177 34 24 reference reference NOUN crl-14177 34 25 transaction transaction NOUN crl-14177 34 26 , , PUNCT crl-14177 34 27 the the DET crl-14177 34 28 affect affect NOUN crl-14177 34 29 of of ADP crl-14177 34 30 present present ADJ crl-14177 34 31 identification identification NOUN crl-14177 34 32 practices practice NOUN crl-14177 34 33 on on ADP crl-14177 34 34 the the DET crl-14177 34 35 professional professional ADJ crl-14177 34 36 - - PUNCT crl-14177 34 37 client client NOUN crl-14177 34 38 relationship relationship NOUN crl-14177 34 39 , , PUNCT crl-14177 34 40 per per X crl-14177 34 41 se se X crl-14177 34 42 , , PUNCT crl-14177 34 43 has have AUX crl-14177 34 44 not not PART crl-14177 34 45 been be AUX crl-14177 34 46 adequately adequately ADV crl-14177 34 47 examined examine VERB crl-14177 34 48 . . PUNCT crl-14177 35 1 13 13 NUM crl-14177 35 2 communication communication NOUN crl-14177 35 3 concepts concept NOUN crl-14177 35 4 such such ADJ crl-14177 35 5 as as ADP crl-14177 35 6 the the DET crl-14177 35 7 reference reference NOUN crl-14177 35 8 interview interview NOUN crl-14177 35 9 have have AUX crl-14177 35 10 been be AUX crl-14177 35 11 defined define VERB crl-14177 35 12 and and CCONJ crl-14177 35 13 explained explain VERB crl-14177 35 14 within within ADP crl-14177 35 15 the the DET crl-14177 35 16 context context NOUN crl-14177 35 17 of of ADP crl-14177 35 18 present present ADJ crl-14177 35 19 professional professional ADJ crl-14177 35 20 practice practice NOUN crl-14177 35 21 , , PUNCT crl-14177 35 22 but but CCONJ crl-14177 35 23 without without ADP crl-14177 35 24 discussion discussion NOUN crl-14177 35 25 of of ADP crl-14177 35 26 the the DET crl-14177 35 27 effect effect NOUN crl-14177 35 28 that that PRON crl-14177 35 29 present present ADJ crl-14177 35 30 january january PROPN crl-14177 35 31 1986 1986 NUM crl-14177 35 32 practice practice NOUN crl-14177 35 33 might might AUX crl-14177 35 34 have have VERB crl-14177 35 35 on on ADP crl-14177 35 36 the the DET crl-14177 35 37 library library NOUN crl-14177 35 38 user user NOUN crl-14177 35 39 .14 .14 PROPN crl-14177 35 40 librarians librarians PROPN crl-14177 35 41 have have AUX crl-14177 35 42 assumed assume VERB crl-14177 35 43 that that SCONJ crl-14177 35 44 the the DET crl-14177 35 45 distinctions distinction NOUN crl-14177 35 46 necessary necessary ADJ crl-14177 35 47 to to PART crl-14177 35 48 distinguish distinguish VERB crl-14177 35 49 between between ADP crl-14177 35 50 them they PRON crl-14177 35 51 and and CCONJ crl-14177 35 52 other other ADJ crl-14177 35 53 staff staff NOUN crl-14177 35 54 can can AUX crl-14177 35 55 be be AUX crl-14177 35 56 made make VERB crl-14177 35 57 by by ADP crl-14177 35 58 library library NOUN crl-14177 35 59 users user NOUN crl-14177 35 60 . . PUNCT crl-14177 36 1 yet yet ADV crl-14177 36 2 , , PUNCT crl-14177 36 3 a a DET crl-14177 36 4 quarter quarter NOUN crl-14177 36 5 of of ADP crl-14177 36 6 a a DET crl-14177 36 7 century century NOUN crl-14177 36 8 ago ago ADV crl-14177 36 9 , , PUNCT crl-14177 36 10 william william PROPN crl-14177 36 11 goode goode PROPN crl-14177 36 12 reported report VERB crl-14177 36 13 that that SCONJ crl-14177 36 14 the the DET crl-14177 36 15 public public NOUN crl-14177 36 16 's 's PART crl-14177 36 17 perception perception NOUN crl-14177 36 18 of of ADP crl-14177 36 19 librarians librarian NOUN crl-14177 36 20 as as SCONJ crl-14177 36 21 clerks clerk NOUN crl-14177 36 22 posed pose VERB crl-14177 36 23 a a DET crl-14177 36 24 serious serious ADJ crl-14177 36 25 problem problem NOUN crl-14177 36 26 for for ADP crl-14177 36 27 librarianship librarianship NOUN crl-14177 36 28 as as SCONJ crl-14177 36 29 it it PRON crl-14177 36 30 sought seek VERB crl-14177 36 31 professional professional ADJ crl-14177 36 32 status status NOUN crl-14177 36 33 . . PUNCT crl-14177 37 1 15 15 NUM crl-14177 37 2 in in ADP crl-14177 37 3 1977 1977 NUM crl-14177 37 4 , , PUNCT crl-14177 37 5 peter peter PROPN crl-14177 37 6 hernon hernon PROPN crl-14177 37 7 and and CCONJ crl-14177 37 8 maureen maureen PROPN crl-14177 37 9 pastine pastine NOUN crl-14177 37 10 found find VERB crl-14177 37 11 that that SCONJ crl-14177 37 12 '' '' PUNCT crl-14177 37 13 students student NOUN crl-14177 37 14 perceive perceive VERB crl-14177 37 15 the the DET crl-14177 37 16 role role NOUN crl-14177 37 17 of of ADP crl-14177 37 18 librarians librarian NOUN crl-14177 37 19 , , PUNCT crl-14177 37 20 clericals clerical NOUN crl-14177 37 21 , , PUNCT crl-14177 37 22 and and CCONJ crl-14177 37 23 student student NOUN crl-14177 37 24 assistants assistant NOUN crl-14177 37 25 as as ADP crl-14177 37 26 being be AUX crl-14177 37 27 the the DET crl-14177 37 28 same same ADJ crl-14177 37 29 . . PUNCT crl-14177 37 30 " " PUNCT crl-14177 38 1 16 16 NUM crl-14177 38 2 they they PRON crl-14177 38 3 also also ADV crl-14177 38 4 found find VERB crl-14177 38 5 that that SCONJ crl-14177 38 6 although although SCONJ crl-14177 38 7 87 87 NUM crl-14177 38 8 percent percent NOUN crl-14177 38 9 of of ADP crl-14177 38 10 the the DET crl-14177 38 11 university university NOUN crl-14177 38 12 students student NOUN crl-14177 38 13 in in ADP crl-14177 38 14 their their PRON crl-14177 38 15 study study NOUN crl-14177 38 16 thought think VERB crl-14177 38 17 that that PRON crl-14177 38 18 librarians librarian VERB crl-14177 38 19 and and CCONJ crl-14177 38 20 other other ADJ crl-14177 38 21 library library NOUN crl-14177 38 22 staff staff NOUN crl-14177 38 23 members member NOUN crl-14177 38 24 differed differ VERB crl-14177 38 25 in in ADP crl-14177 38 26 their their PRON crl-14177 38 27 backgrounds background NOUN crl-14177 38 28 , , PUNCT crl-14177 38 29 most most ADJ crl-14177 38 30 students student NOUN crl-14177 38 31 believed believe VERB crl-14177 38 32 that that SCONJ crl-14177 38 33 librarians librarian NOUN crl-14177 38 34 sat sit VERB crl-14177 38 35 behind behind ADP crl-14177 38 36 desks desk NOUN crl-14177 38 37 , , PUNCT crl-14177 38 38 and and CCONJ crl-14177 38 39 were be AUX crl-14177 38 40 older old ADJ crl-14177 38 41 , , PUNCT crl-14177 38 42 more more ADV crl-14177 38 43 knowledgeable knowledgeable ADJ crl-14177 38 44 and and CCONJ crl-14177 38 45 competent competent ADJ crl-14177 38 46 than than ADP crl-14177 38 47 other other ADJ crl-14177 38 48 staff staff NOUN crl-14177 38 49 . . PUNCT crl-14177 39 1 17 17 NUM crl-14177 39 2 the the DET crl-14177 39 3 present present ADJ crl-14177 39 4 study study NOUN crl-14177 39 5 examines examine VERB crl-14177 39 6 the the DET crl-14177 39 7 perceptions perception NOUN crl-14177 39 8 that that SCONJ crl-14177 39 9 library library NOUN crl-14177 39 10 users user NOUN crl-14177 39 11 have have VERB crl-14177 39 12 about about ADP crl-14177 39 13 library library NOUN crl-14177 39 14 practitioners practitioner NOUN crl-14177 39 15 and and CCONJ crl-14177 39 16 the the DET crl-14177 39 17 effect effect NOUN crl-14177 39 18 these these DET crl-14177 39 19 perceptions perception NOUN crl-14177 39 20 have have VERB crl-14177 39 21 on on ADP crl-14177 39 22 their their PRON crl-14177 39 23 behavior behavior NOUN crl-14177 39 24 both both PRON crl-14177 39 25 as as ADP crl-14177 39 26 library library NOUN crl-14177 39 27 users user NOUN crl-14177 39 28 and and CCONJ crl-14177 39 29 as as ADP crl-14177 39 30 clients client NOUN crl-14177 39 31 . . PUNCT crl-14177 40 1 the the DET crl-14177 40 2 client client NOUN crl-14177 40 3 professional professional ADJ crl-14177 40 4 relationship relationship NOUN crl-14177 40 5 in in ADP crl-14177 40 6 reference reference NOUN crl-14177 40 7 the the DET crl-14177 40 8 perceptions perception NOUN crl-14177 40 9 library library NOUN crl-14177 40 10 users user NOUN crl-14177 40 11 have have VERB crl-14177 40 12 about about ADP crl-14177 40 13 the the DET crl-14177 40 14 library library NOUN crl-14177 40 15 practitioner practitioner NOUN crl-14177 40 16 will will AUX crl-14177 40 17 influence influence VERB crl-14177 40 18 the the DET crl-14177 40 19 nature nature NOUN crl-14177 40 20 of of ADP crl-14177 40 21 the the DET crl-14177 40 22 professional professional ADJ crl-14177 40 23 - - PUNCT crl-14177 40 24 client client NOUN crl-14177 40 25 relationship relationship NOUN crl-14177 40 26 that that PRON crl-14177 40 27 they they PRON crl-14177 40 28 develop develop VERB crl-14177 40 29 . . PUNCT crl-14177 41 1 if if SCONJ crl-14177 41 2 a a DET crl-14177 41 3 norm norm NOUN crl-14177 41 4 for for ADP crl-14177 41 5 the the DET crl-14177 41 6 professional professional ADJ crl-14177 41 7 - - PUNCT crl-14177 41 8 client client NOUN crl-14177 41 9 relationship relationship NOUN crl-14177 41 10 has have AUX crl-14177 41 11 been be AUX crl-14177 41 12 developed develop VERB crl-14177 41 13 and and CCONJ crl-14177 41 14 transmitted transmit VERB crl-14177 41 15 to to ADP crl-14177 41 16 library library NOUN crl-14177 41 17 users user NOUN crl-14177 41 18 , , PUNCT crl-14177 41 19 it it PRON crl-14177 41 20 is be AUX crl-14177 41 21 that that SCONJ crl-14177 41 22 the the DET crl-14177 41 23 user user NOUN crl-14177 41 24 should should AUX crl-14177 41 25 approach approach VERB crl-14177 41 26 an an DET crl-14177 41 27 anonymous anonymous ADJ crl-14177 41 28 staff staff NOUN crl-14177 41 29 member member NOUN crl-14177 41 30 of of ADP crl-14177 41 31 unknown unknown ADJ crl-14177 41 32 credentials credential NOUN crl-14177 41 33 who who PRON crl-14177 41 34 is be AUX crl-14177 41 35 behind behind ADP crl-14177 41 36 one one NUM crl-14177 41 37 of of ADP crl-14177 41 38 several several ADJ crl-14177 41 39 public public ADJ crl-14177 41 40 desks desk NOUN crl-14177 41 41 and and CCONJ crl-14177 41 42 who who PRON crl-14177 41 43 is be AUX crl-14177 41 44 often often ADV crl-14177 41 45 simultaneously simultaneously ADV crl-14177 41 46 engaged engage VERB crl-14177 41 47 in in ADP crl-14177 41 48 some some DET crl-14177 41 49 other other ADJ crl-14177 41 50 activity activity NOUN crl-14177 41 51 . . PUNCT crl-14177 42 1 since since SCONJ crl-14177 42 2 these these DET crl-14177 42 3 unidentified unidentified ADJ crl-14177 42 4 , , PUNCT crl-14177 42 5 uncredentialed uncredentiale VERB crl-14177 42 6 staff staff NOUN crl-14177 42 7 members member NOUN crl-14177 42 8 rotate rotate VERB crl-14177 42 9 days day NOUN crl-14177 42 10 and and CCONJ crl-14177 42 11 times time NOUN crl-14177 42 12 , , PUNCT crl-14177 42 13 the the DET crl-14177 42 14 library library NOUN crl-14177 42 15 user user NOUN crl-14177 42 16 is be AUX crl-14177 42 17 required require VERB crl-14177 42 18 to to PART crl-14177 42 19 initiate initiate VERB crl-14177 42 20 contact contact NOUN crl-14177 42 21 with with ADP crl-14177 42 22 any any DET crl-14177 42 23 one one NUM crl-14177 42 24 of of ADP crl-14177 42 25 several several ADJ crl-14177 42 26 desk desk NOUN crl-14177 42 27 staff staff NOUN crl-14177 42 28 . . PUNCT crl-14177 43 1 if if SCONJ crl-14177 43 2 the the DET crl-14177 43 3 user user NOUN crl-14177 43 4 is be AUX crl-14177 43 5 referred refer VERB crl-14177 43 6 to to ADP crl-14177 43 7 another another DET crl-14177 43 8 source source NOUN crl-14177 43 9 of of ADP crl-14177 43 10 information information NOUN crl-14177 43 11 , , PUNCT crl-14177 43 12 the the DET crl-14177 43 13 referral referral NOUN crl-14177 43 14 is be AUX crl-14177 43 15 likely likely ADJ crl-14177 43 16 to to PART crl-14177 43 17 be be AUX crl-14177 43 18 to to ADP crl-14177 43 19 another another DET crl-14177 43 20 location location NOUN crl-14177 43 21 and and CCONJ crl-14177 43 22 not not PART crl-14177 43 23 to to ADP crl-14177 43 24 a a DET crl-14177 43 25 staff staff NOUN crl-14177 43 26 member member NOUN crl-14177 43 27 . . PUNCT crl-14177 44 1 most most ADJ crl-14177 44 2 academic academic ADJ crl-14177 44 3 libraries library NOUN crl-14177 44 4 adhere adhere VERB crl-14177 44 5 to to ADP crl-14177 44 6 this this DET crl-14177 44 7 pattern pattern NOUN crl-14177 44 8 . . PUNCT crl-14177 45 1 certain certain ADJ crl-14177 45 2 conditions condition NOUN crl-14177 45 3 must must AUX crl-14177 45 4 be be AUX crl-14177 45 5 present present ADJ crl-14177 45 6 before before SCONJ crl-14177 45 7 a a DET crl-14177 45 8 client client NOUN crl-14177 45 9 engages engage VERB crl-14177 45 10 a a DET crl-14177 45 11 practitioner practitioner NOUN crl-14177 45 12 in in ADP crl-14177 45 13 a a DET crl-14177 45 14 professional professional ADJ crl-14177 45 15 relationship relationship NOUN crl-14177 45 16 . . PUNCT crl-14177 46 1 it it PRON crl-14177 46 2 is be AUX crl-14177 46 3 the the DET crl-14177 46 4 argument argument NOUN crl-14177 46 5 of of ADP crl-14177 46 6 this this DET crl-14177 46 7 paper paper NOUN crl-14177 46 8 that that PRON crl-14177 46 9 the the DET crl-14177 46 10 traditional traditional ADJ crl-14177 46 11 practice practice NOUN crl-14177 46 12 of of ADP crl-14177 46 13 reference reference NOUN crl-14177 46 14 may may AUX crl-14177 46 15 transmit transmit VERB crl-14177 46 16 indistinct indistinct ADJ crl-14177 46 17 messages message NOUN crl-14177 46 18 to to PART crl-14177 46 19 library library VERB crl-14177 46 20 users user NOUN crl-14177 46 21 about about ADP crl-14177 46 22 the the DET crl-14177 46 23 role role NOUN crl-14177 46 24 and and CCONJ crl-14177 46 25 practice practice NOUN crl-14177 46 26 of of ADP crl-14177 46 27 librarianship librarianship NOUN crl-14177 46 28 , , PUNCT crl-14177 46 29 making make VERB crl-14177 46 30 it it PRON crl-14177 46 31 difficult difficult ADJ crl-14177 46 32 for for SCONJ crl-14177 46 33 library library NOUN crl-14177 46 34 users user NOUN crl-14177 46 35 to to PART crl-14177 46 36 become become VERB crl-14177 46 37 clients client NOUN crl-14177 46 38 of of ADP crl-14177 46 39 librarians librarian NOUN crl-14177 46 40 . . PUNCT crl-14177 47 1 the the DET crl-14177 47 2 paper paper NOUN crl-14177 47 3 asks ask VERB crl-14177 47 4 the the DET crl-14177 47 5 question question NOUN crl-14177 47 6 '' '' PUNCT crl-14177 47 7 does do AUX crl-14177 47 8 this this DET crl-14177 47 9 practice practice NOUN crl-14177 47 10 produce produce VERB crl-14177 47 11 a a DET crl-14177 47 12 set set NOUN crl-14177 47 13 of of ADP crl-14177 47 14 conditions condition NOUN crl-14177 47 15 conducive conducive ADJ crl-14177 47 16 to to ADP crl-14177 47 17 the the DET crl-14177 47 18 development development NOUN crl-14177 47 19 of of ADP crl-14177 47 20 a a DET crl-14177 47 21 true true ADJ crl-14177 47 22 client client NOUN crl-14177 47 23 - - PUNCT crl-14177 47 24 professional professional ADJ crl-14177 47 25 relationship relationship NOUN crl-14177 47 26 ? ? PUNCT crl-14177 47 27 '' '' PUNCT crl-14177 48 1 method method VERB crl-14177 48 2 major major ADJ crl-14177 48 3 variables variable NOUN crl-14177 48 4 in in ADP crl-14177 48 5 this this DET crl-14177 48 6 study study NOUN crl-14177 48 7 include include VERB crl-14177 48 8 : : PUNCT crl-14177 48 9 ( ( PUNCT crl-14177 48 10 1 1 X crl-14177 48 11 ) ) PUNCT crl-14177 48 12 user user NOUN crl-14177 48 13 knowledge knowledge NOUN crl-14177 48 14 of of ADP crl-14177 48 15 staff staff NOUN crl-14177 48 16 differentiation differentiation NOUN crl-14177 48 17 , , PUNCT crl-14177 48 18 ( ( PUNCT crl-14177 48 19 2 2 X crl-14177 48 20 ) ) PUNCT crl-14177 48 21 user user NOUN crl-14177 48 22 ability ability NOUN crl-14177 48 23 to to PART crl-14177 48 24 recognize recognize VERB crl-14177 48 25 specific specific ADJ crl-14177 48 26 staff staff NOUN crl-14177 48 27 members member NOUN crl-14177 48 28 , , PUNCT crl-14177 48 29 ( ( PUNCT crl-14177 48 30 3 3 X crl-14177 48 31 ) ) PUNCT crl-14177 48 32 the the DET crl-14177 48 33 inclination inclination NOUN crl-14177 48 34 of of ADP crl-14177 48 35 users user NOUN crl-14177 48 36 to to PART crl-14177 48 37 look look VERB crl-14177 48 38 for for ADP crl-14177 48 39 and and CCONJ crl-14177 48 40 return return VERB crl-14177 48 41 to to ADP crl-14177 48 42 particular particular ADJ crl-14177 48 43 staff staff NOUN crl-14177 48 44 members member NOUN crl-14177 48 45 , , PUNCT crl-14177 48 46 ( ( PUNCT crl-14177 48 47 4 4 X crl-14177 48 48 ) ) PUNCT crl-14177 48 49 the the DET crl-14177 48 50 inclination inclination NOUN crl-14177 48 51 to to PART crl-14177 48 52 avoid avoid VERB crl-14177 48 53 specific specific ADJ crl-14177 48 54 staff staff NOUN crl-14177 48 55 members member NOUN crl-14177 48 56 , , PUNCT crl-14177 48 57 and and CCONJ crl-14177 48 58 ( ( PUNCT crl-14177 48 59 5 5 NUM crl-14177 48 60 ) ) PUNCT crl-14177 48 61 the the DET crl-14177 48 62 criteria criterion NOUN crl-14177 48 63 that that PRON crl-14177 48 64 are be AUX crl-14177 48 65 used use VERB crl-14177 48 66 as as ADP crl-14177 48 67 the the DET crl-14177 48 68 basis basis NOUN crl-14177 48 69 for for ADP crl-14177 48 70 a a DET crl-14177 48 71 decision decision NOUN crl-14177 48 72 to to PART crl-14177 48 73 return return VERB crl-14177 48 74 to to ADP crl-14177 48 75 or or CCONJ crl-14177 48 76 avoid avoid VERB crl-14177 48 77 a a DET crl-14177 48 78 staff staff NOUN crl-14177 48 79 member member NOUN crl-14177 48 80 . . PUNCT crl-14177 49 1 this this DET crl-14177 49 2 study study NOUN crl-14177 49 3 was be AUX crl-14177 49 4 conducted conduct VERB crl-14177 49 5 with with ADP crl-14177 49 6 users user NOUN crl-14177 49 7 of of ADP crl-14177 49 8 three three NUM crl-14177 49 9 academic academic ADJ crl-14177 49 10 libraries library NOUN crl-14177 49 11 that that PRON crl-14177 49 12 are be AUX crl-14177 49 13 similar similar ADJ crl-14177 49 14 in in ADP crl-14177 49 15 size size NOUN crl-14177 49 16 and and CCONJ crl-14177 49 17 user user NOUN crl-14177 49 18 composition composition NOUN crl-14177 49 19 : : PUNCT crl-14177 49 20 the the DET crl-14177 49 21 eastern eastern PROPN crl-14177 49 22 michigan michigan PROPN crl-14177 49 23 university university PROPN crl-14177 49 24 ( ( PUNCT crl-14177 49 25 18,880 18,880 NUM crl-14177 49 26 ) ) PUNCT crl-14177 49 27 , , PUNCT crl-14177 49 28 bowling bowl VERB crl-14177 49 29 green green PROPN crl-14177 49 30 state state PROPN crl-14177 49 31 university university PROPN crl-14177 49 32 ( ( PUNCT crl-14177 49 33 16,866 16,866 NUM crl-14177 49 34 ) ) PUNCT crl-14177 49 35 , , PUNCT crl-14177 49 36 and and CCONJ crl-14177 49 37 the the DET crl-14177 49 38 university university PROPN crl-14177 49 39 of of ADP crl-14177 49 40 toledo toledo PROPN crl-14177 49 41 ( ( PUNCT crl-14177 49 42 21,489 21,489 NUM crl-14177 49 43 ) ) PUNCT crl-14177 49 44 . . PUNCT crl-14177 50 1 since since SCONJ crl-14177 50 2 there there PRON crl-14177 50 3 were be VERB crl-14177 50 4 no no DET crl-14177 50 5 major major ADJ crl-14177 50 6 differences difference NOUN crl-14177 50 7 in in ADP crl-14177 50 8 responses response NOUN crl-14177 50 9 among among ADP crl-14177 50 10 the the DET crl-14177 50 11 three three NUM crl-14177 50 12 universities university NOUN crl-14177 50 13 , , PUNCT crl-14177 50 14 the the DET crl-14177 50 15 data datum NOUN crl-14177 50 16 from from ADP crl-14177 50 17 all all DET crl-14177 50 18 sites site NOUN crl-14177 50 19 were be AUX crl-14177 50 20 combined combine VERB crl-14177 50 21 . . PUNCT crl-14177 51 1 interviews interview NOUN crl-14177 51 2 were be AUX crl-14177 51 3 conducted conduct VERB crl-14177 51 4 with with ADP crl-14177 51 5 429 429 NUM crl-14177 51 6 library library NOUN crl-14177 51 7 users user NOUN crl-14177 51 8 as as SCONJ crl-14177 51 9 they they PRON crl-14177 51 10 left leave VERB crl-14177 51 11 each each DET crl-14177 51 12 library library NOUN crl-14177 51 13 during during ADP crl-14177 51 14 morning morning NOUN crl-14177 51 15 , , PUNCT crl-14177 51 16 afternoon afternoon NOUN crl-14177 51 17 , , PUNCT crl-14177 51 18 evening evening NOUN crl-14177 51 19 , , PUNCT crl-14177 51 20 and and CCONJ crl-14177 51 21 weekend weekend NOUN crl-14177 51 22 hours hour NOUN crl-14177 51 23 for for ADP crl-14177 51 24 ! ! PUNCT crl-14177 52 1 he he PRON crl-14177 52 2 months month NOUN crl-14177 52 3 of of ADP crl-14177 52 4 may may NOUN crl-14177 52 5 and and CCONJ crl-14177 52 6 june june PROPN crl-14177 52 7 1984 1984 NUM crl-14177 52 8 . . PUNCT crl-14177 53 1 interviewers interviewer NOUN crl-14177 53 2 were be AUX crl-14177 53 3 stationed station VERB crl-14177 53 4 inside inside ADV crl-14177 53 5 near near ADP crl-14177 53 6 the the DET crl-14177 53 7 exit exit NOUN crl-14177 53 8 gates gate NOUN crl-14177 53 9 . . PUNCT crl-14177 54 1 with with ADP crl-14177 54 2 the the DET crl-14177 54 3 exception exception NOUN crl-14177 54 4 of of ADP crl-14177 54 5 the the DET crl-14177 54 6 principal principal ADJ crl-14177 54 7 inyestigator inyestigator NOUN crl-14177 54 8 , , PUNCT crl-14177 54 9 interviewers interviewer NOUN crl-14177 54 10 were be AUX crl-14177 54 11 university university PROPN crl-14177 54 12 of of ADP crl-14177 54 13 michigan michigan PROPN crl-14177 54 14 graduate graduate PROPN crl-14177 54 15 students student NOUN crl-14177 54 16 in in ADP crl-14177 54 17 library library NOUN crl-14177 54 18 science science NOUN crl-14177 54 19 and and CCONJ crl-14177 54 20 political political ADJ crl-14177 54 21 science science NOUN crl-14177 54 22 ; ; PUNCT crl-14177 54 23 both both CCONJ crl-14177 54 24 male male ADJ crl-14177 54 25 and and CCONJ crl-14177 54 26 female female ADJ crl-14177 54 27 interviewers interviewer NOUN crl-14177 54 28 were be AUX crl-14177 54 29 used use VERB crl-14177 54 30 . . PUNCT crl-14177 55 1 eight eight NUM crl-14177 55 2 two two NUM crl-14177 55 3 - - PUNCT crl-14177 55 4 hour hour NOUN crl-14177 55 5 blocks block NOUN crl-14177 55 6 were be AUX crl-14177 55 7 spent spend VERB crl-14177 55 8 interviewing interview VERB crl-14177 55 9 at at ADP crl-14177 55 10 each each DET crl-14177 55 11 site site NOUN crl-14177 55 12 by by ADP crl-14177 55 13 a a DET crl-14177 55 14 rotating rotate VERB crl-14177 55 15 te te NOUN crl-14177 55 16 ~ ~ NOUN crl-14177 55 17 m m NOUN crl-14177 55 18 of of ADP crl-14177 55 19 two two NUM crl-14177 55 20 ; ; PUNCT crl-14177 55 21 an an DET crl-14177 55 22 average average NOUN crl-14177 55 23 of of ADP crl-14177 55 24 thirty thirty NUM crl-14177 55 25 - - PUNCT crl-14177 55 26 two two NUM crl-14177 55 27 hours hour NOUN crl-14177 55 28 was be AUX crl-14177 55 29 spent spend VERB crl-14177 55 30 on on ADP crl-14177 55 31 interviews interview NOUN crl-14177 55 32 at at ADP crl-14177 55 33 each each DET crl-14177 55 34 institution institution NOUN crl-14177 55 35 . . PUNCT crl-14177 56 1 based base VERB crl-14177 56 2 on on ADP crl-14177 56 3 use use NOUN crl-14177 56 4 data datum NOUN crl-14177 56 5 provided provide VERB crl-14177 56 6 by by ADP crl-14177 56 7 staff staff NOUN crl-14177 56 8 at at ADP crl-14177 56 9 these these DET crl-14177 56 10 institutions institution NOUN crl-14177 56 11 , , PUNCT crl-14177 56 12 interview interview NOUN crl-14177 56 13 hours hour NOUN crl-14177 56 14 were be AUX crl-14177 56 15 weighted weight VERB crl-14177 56 16 toward toward ADP crl-14177 56 17 more more ADV crl-14177 56 18 heavily heavily ADV crl-14177 56 19 used use VERB crl-14177 56 20 afternoon afternoon NOUN crl-14177 56 21 and and CCONJ crl-14177 56 22 evening evening NOUN crl-14177 56 23 hours hour NOUN crl-14177 56 24 . . PUNCT crl-14177 57 1 each each DET crl-14177 57 2 interview interview NOUN crl-14177 57 3 took take VERB crl-14177 57 4 between between ADP crl-14177 57 5 two two NUM crl-14177 57 6 and and CCONJ crl-14177 57 7 seven seven NUM crl-14177 57 8 minutes minute NOUN crl-14177 57 9 . . PUNCT crl-14177 58 1 the the DET crl-14177 58 2 interview interview NOUN crl-14177 58 3 elicited elicit VERB crl-14177 58 4 detailed detailed ADJ crl-14177 58 5 information information NOUN crl-14177 58 6 from from ADP crl-14177 58 7 the the DET crl-14177 58 8 user user NOUN crl-14177 58 9 about about ADP crl-14177 58 10 a a DET crl-14177 58 11 recently recently ADV crl-14177 58 12 asked ask VERB crl-14177 58 13 reference reference NOUN crl-14177 58 14 question question NOUN crl-14177 58 15 . . PUNCT crl-14177 59 1 this this DET crl-14177 59 2 question question NOUN crl-14177 59 3 was be AUX crl-14177 59 4 used use VERB crl-14177 59 5 as as ADP crl-14177 59 6 a a DET crl-14177 59 7 critical critical ADJ crl-14177 59 8 incident incident NOUN crl-14177 59 9 around around ADP crl-14177 59 10 which which PRON crl-14177 59 11 the the DET crl-14177 59 12 interview interview NOUN crl-14177 59 13 was be AUX crl-14177 59 14 structured structure VERB crl-14177 59 15 . . PUNCT crl-14177 60 1 to to PART crl-14177 60 2 distinguish distinguish VERB crl-14177 60 3 between between ADP crl-14177 60 4 a a DET crl-14177 60 5 reference reference NOUN crl-14177 60 6 and and CCONJ crl-14177 60 7 a a DET crl-14177 60 8 directional directional ADJ crl-14177 60 9 question question NOUN crl-14177 60 10 , , PUNCT crl-14177 60 11 and and CCONJ crl-14177 60 12 to to PART crl-14177 60 13 establish establish VERB crl-14177 60 14 a a DET crl-14177 60 15 reasonably reasonably ADJ crl-14177 60 16 time time NOUN crl-14177 60 17 frame frame NOUN crl-14177 60 18 , , PUNCT crl-14177 60 19 the the DET crl-14177 60 20 interviewer interviewer NOUN crl-14177 60 21 inquired inquire VERB crl-14177 60 22 if if SCONJ crl-14177 60 23 the the DET crl-14177 60 24 user user NOUN crl-14177 60 25 had have AUX crl-14177 60 26 asked ask VERB crl-14177 60 27 a a DET crl-14177 60 28 library library NOUN crl-14177 60 29 staff staff NOUN crl-14177 60 30 member member NOUN crl-14177 60 31 for for ADP crl-14177 60 32 assistance assistance NOUN crl-14177 60 33 in in ADP crl-14177 60 34 & & CCONJ crl-14177 60 35 etting ette VERB crl-14177 60 36 information information NOUN crl-14177 60 37 the the DET crl-14177 60 38 influence influence NOUN crl-14177 60 39 of of ADP crl-14177 60 40 reference reference NOUN crl-14177 60 41 practices practice NOUN crl-14177 60 42 59 59 NUM crl-14177 60 43 about about ADP crl-14177 60 44 a a DET crl-14177 60 45 topic topic NOUN crl-14177 60 46 or or CCONJ crl-14177 60 47 help help VERB crl-14177 60 48 in in ADP crl-14177 60 49 locating locate VERB crl-14177 60 50 library library NOUN crl-14177 60 51 materials material NOUN crl-14177 60 52 within within ADP crl-14177 60 53 the the DET crl-14177 60 54 six six NUM crl-14177 60 55 past past ADJ crl-14177 60 56 months month NOUN crl-14177 60 57 . . PUNCT crl-14177 61 1 each each DET crl-14177 61 2 library library NOUN crl-14177 61 3 user user NOUN crl-14177 61 4 was be AUX crl-14177 61 5 placed place VERB crl-14177 61 6 into into ADP crl-14177 61 7 one one NUM crl-14177 61 8 of of ADP crl-14177 61 9 three three NUM crl-14177 61 10 categories category NOUN crl-14177 61 11 by by ADP crl-14177 61 12 type type NOUN crl-14177 61 13 of of ADP crl-14177 61 14 assistance assistance NOUN crl-14177 61 15 sought seek VERB crl-14177 61 16 : : PUNCT crl-14177 61 17 reference reference NOUN crl-14177 61 18 question question NOUN crl-14177 61 19 , , PUNCT crl-14177 61 20 ( ( PUNCT crl-14177 61 21 including include VERB crl-14177 61 22 title title NOUN crl-14177 61 23 - - PUNCT crl-14177 61 24 author author NOUN crl-14177 61 25 questions question NOUN crl-14177 61 26 ) ) PUNCT crl-14177 61 27 , , PUNCT crl-14177 61 28 directional directional ADJ crl-14177 61 29 - - PUNCT crl-14177 61 30 equipment equipment NOUN crl-14177 61 31 request request NOUN crl-14177 61 32 , , PUNCT crl-14177 61 33 or or CCONJ crl-14177 61 34 no no DET crl-14177 61 35 question question NOUN crl-14177 61 36 . . PUNCT crl-14177 62 1 user user NOUN crl-14177 62 2 knowledge knowledge PROPN crl-14177 62 3 of of ADP crl-14177 62 4 staff staff NOUN crl-14177 62 5 differentiation differentiation NOUN crl-14177 62 6 does do AUX crl-14177 62 7 present present ADJ crl-14177 62 8 practice practice NOUN crl-14177 62 9 make make VERB crl-14177 62 10 it it PRON crl-14177 62 11 difficult difficult ADJ crl-14177 62 12 for for SCONJ crl-14177 62 13 library library NOUN crl-14177 62 14 users user NOUN crl-14177 62 15 to to PART crl-14177 62 16 identify identify VERB crl-14177 62 17 librarians librarian NOUN crl-14177 62 18 ? ? PUNCT crl-14177 63 1 this this DET crl-14177 63 2 question question NOUN crl-14177 63 3 was be AUX crl-14177 63 4 tested test VERB crl-14177 63 5 by by ADP crl-14177 63 6 analyzing analyze VERB crl-14177 63 7 three three NUM crl-14177 63 8 related related ADJ crl-14177 63 9 factors factor NOUN crl-14177 63 10 : : PUNCT crl-14177 63 11 ( ( PUNCT crl-14177 63 12 a a X crl-14177 63 13 ) ) PUNCT crl-14177 63 14 the the DET crl-14177 63 15 extent extent NOUN crl-14177 63 16 to to PART crl-14177 63 17 which which PRON crl-14177 63 18 library library NOUN crl-14177 63 19 users user NOUN crl-14177 63 20 were be AUX crl-14177 63 21 aware aware ADJ crl-14177 63 22 of of ADP crl-14177 63 23 staff staff NOUN crl-14177 63 24 differentiation differentiation NOUN crl-14177 63 25 ; ; PUNCT crl-14177 63 26 ( ( PUNCT crl-14177 63 27 b b X crl-14177 63 28 ) ) PUNCT crl-14177 63 29 the the DET crl-14177 63 30 categories category NOUN crl-14177 63 31 assigned assign VERB crl-14177 63 32 to to ADP crl-14177 63 33 library library NOUN crl-14177 63 34 staff staff NOUN crl-14177 63 35 members member NOUN crl-14177 63 36 by by ADP crl-14177 63 37 interviewees interviewee NOUN crl-14177 63 38 , , PUNCT crl-14177 63 39 coupled couple VERB crl-14177 63 40 with with ADP crl-14177 63 41 the the DET crl-14177 63 42 degree degree NOUN crl-14177 63 43 of of ADP crl-14177 63 44 uncertainty uncertainty NOUN crl-14177 63 45 expressed express VERB crl-14177 63 46 ; ; PUNCT crl-14177 63 47 and and CCONJ crl-14177 63 48 ( ( PUNCT crl-14177 63 49 c c X crl-14177 63 50 ) ) PUNCT crl-14177 63 51 the the DET crl-14177 63 52 reasons reason NOUN crl-14177 63 53 given give VERB crl-14177 63 54 for for ADP crl-14177 63 55 indicating indicate VERB crl-14177 63 56 that that SCONJ crl-14177 63 57 a a DET crl-14177 63 58 staff staff NOUN crl-14177 63 59 member member NOUN crl-14177 63 60 was be AUX crl-14177 63 61 a a DET crl-14177 63 62 librarian librarian NOUN crl-14177 63 63 , , PUNCT crl-14177 63 64 a a DET crl-14177 63 65 library library NOUN crl-14177 63 66 assistant assistant NOUN crl-14177 63 67 , , PUNCT crl-14177 63 68 or or CCONJ crl-14177 63 69 a a DET crl-14177 63 70 student student NOUN crl-14177 63 71 assistant assistant NOUN crl-14177 63 72 . . PUNCT crl-14177 64 1 although although SCONJ crl-14177 64 2 nearly nearly ADV crl-14177 64 3 84 84 NUM crl-14177 64 4 percent percent NOUN crl-14177 64 5 of of ADP crl-14177 64 6 the the DET crl-14177 64 7 users user NOUN crl-14177 64 8 were be AUX crl-14177 64 9 aware aware ADJ crl-14177 64 10 that that SCONJ crl-14177 64 11 several several ADJ crl-14177 64 12 categories category NOUN crl-14177 64 13 of of ADP crl-14177 64 14 library library NOUN crl-14177 64 15 staff staff NOUN crl-14177 64 16 work work NOUN crl-14177 64 17 in in ADP crl-14177 64 18 academic academic ADJ crl-14177 64 19 libraries library NOUN crl-14177 64 20 ( ( PUNCT crl-14177 64 21 a a DET crl-14177 64 22 finding finding NOUN crl-14177 64 23 similar similar ADJ crl-14177 64 24 to to ADP crl-14177 64 25 hernon hernon NOUN crl-14177 64 26 and and CCONJ crl-14177 64 27 pastine pastine ADJ crl-14177 64 28 ) ) PUNCT crl-14177 64 29 , , PUNCT crl-14177 64 30 they they PRON crl-14177 64 31 were be AUX crl-14177 64 32 not not PART crl-14177 64 33 always always ADV crl-14177 64 34 able able ADJ crl-14177 64 35 to to PART crl-14177 64 36 identify identify VERB crl-14177 64 37 professional professional ADJ crl-14177 64 38 staff staff NOUN crl-14177 64 39 . . PUNCT crl-14177 65 1 when when SCONJ crl-14177 65 2 all all DET crl-14177 65 3 library library NOUN crl-14177 65 4 users user NOUN crl-14177 65 5 who who PRON crl-14177 65 6 knew know VERB crl-14177 65 7 that that SCONJ crl-14177 65 8 different different ADJ crl-14177 65 9 categories category NOUN crl-14177 65 10 of of ADP crl-14177 65 11 staff staff NOUN crl-14177 65 12 worked work VERB crl-14177 65 13 in in ADP crl-14177 65 14 libraries library NOUN crl-14177 65 15 and and CCONJ crl-14177 65 16 who who PRON crl-14177 65 17 had have AUX crl-14177 65 18 requested request VERB crl-14177 65 19 assistance assistance NOUN crl-14177 65 20 were be AUX crl-14177 65 21 asked ask VERB crl-14177 65 22 to to PART crl-14177 65 23 indicate indicate VERB crl-14177 65 24 the the DET crl-14177 65 25 category category NOUN crl-14177 65 26 to to PART crl-14177 65 27 which which PRON crl-14177 65 28 they they PRON crl-14177 65 29 would would AUX crl-14177 65 30 assign assign VERB crl-14177 65 31 the the DET crl-14177 65 32 staff staff NOUN crl-14177 65 33 member member NOUN crl-14177 65 34 who who PRON crl-14177 65 35 had have AUX crl-14177 65 36 assisted assist VERB crl-14177 65 37 them they PRON crl-14177 65 38 , , PUNCT crl-14177 65 39 the the DET crl-14177 65 40 certainty certainty NOUN crl-14177 65 41 dropped drop VERB crl-14177 65 42 from from ADP crl-14177 65 43 84 84 NUM crl-14177 65 44 percent percent NOUN crl-14177 65 45 who who PRON crl-14177 65 46 knew know VERB crl-14177 65 47 that that SCONJ crl-14177 65 48 different different ADJ crl-14177 65 49 categories category NOUN crl-14177 65 50 of of ADP crl-14177 65 51 staff staff NOUN crl-14177 65 52 work work NOUN crl-14177 65 53 in in ADP crl-14177 65 54 libraries library NOUN crl-14177 65 55 to to ADP crl-14177 65 56 62 62 NUM crl-14177 65 57 percent percent NOUN crl-14177 65 58 who who PRON crl-14177 65 59 were be AUX crl-14177 65 60 sure sure ADJ crl-14177 65 61 of of ADP crl-14177 65 62 the the DET crl-14177 65 63 category category NOUN crl-14177 65 64 of of ADP crl-14177 65 65 the the DET crl-14177 65 66 person person NOUN crl-14177 65 67 who who PRON crl-14177 65 68 had have AUX crl-14177 65 69 assisted assist VERB crl-14177 65 70 them they PRON crl-14177 65 71 . . PUNCT crl-14177 66 1 over over ADP crl-14177 66 2 one one NUM crl-14177 66 3 - - PUNCT crl-14177 66 4 third third NOUN crl-14177 66 5 were be AUX crl-14177 66 6 uncertain uncertain ADJ crl-14177 66 7 about about ADP crl-14177 66 8 the the DET crl-14177 66 9 category category NOUN crl-14177 66 10 . . PUNCT crl-14177 67 1 the the DET crl-14177 67 2 ability ability NOUN crl-14177 67 3 to to PART crl-14177 67 4 identify identify VERB crl-14177 67 5 library library NOUN crl-14177 67 6 staff staff NOUN crl-14177 67 7 members member NOUN crl-14177 67 8 by by ADP crl-14177 67 9 name name NOUN crl-14177 67 10 in in ADP crl-14177 67 11 most most ADJ crl-14177 67 12 professions profession NOUN crl-14177 67 13 , , PUNCT crl-14177 67 14 those those PRON crl-14177 67 15 who who PRON crl-14177 67 16 interact interact VERB crl-14177 67 17 directly directly ADV crl-14177 67 18 with with ADP crl-14177 67 19 the the DET crl-14177 67 20 client client NOUN crl-14177 67 21 are be AUX crl-14177 67 22 known know VERB crl-14177 67 23 by by ADP crl-14177 67 24 name name NOUN crl-14177 67 25 . . PUNCT crl-14177 68 1 seventeen seventeen NUM crl-14177 68 2 percent percent NOUN crl-14177 68 3 of of ADP crl-14177 68 4 the the DET crl-14177 68 5 users user NOUN crl-14177 68 6 who who PRON crl-14177 68 7 asked ask VERB crl-14177 68 8 questions question NOUN crl-14177 68 9 knew know VERB crl-14177 68 10 the the DET crl-14177 68 11 staff staff NOUN crl-14177 68 12 members member NOUN crl-14177 68 13 by by ADP crl-14177 68 14 name name NOUN crl-14177 68 15 . . PUNCT crl-14177 69 1 those those PRON crl-14177 69 2 who who PRON crl-14177 69 3 recognized recognize VERB crl-14177 69 4 or or CCONJ crl-14177 69 5 knew know VERB crl-14177 69 6 the the DET crl-14177 69 7 name name NOUN crl-14177 69 8 were be AUX crl-14177 69 9 likely likely ADJ crl-14177 69 10 to to PART crl-14177 69 11 be be AUX crl-14177 69 12 more more ADV crl-14177 69 13 intensive intensive ADJ crl-14177 69 14 library library NOUN crl-14177 69 15 users user NOUN crl-14177 69 16 than than ADP crl-14177 69 17 those those PRON crl-14177 69 18 who who PRON crl-14177 69 19 did do VERB crl-14177 69 20 not not PART crl-14177 69 21 . . PUNCT crl-14177 70 1 they they PRON crl-14177 70 2 were be AUX crl-14177 70 3 more more ADV crl-14177 70 4 likely likely ADJ crl-14177 70 5 to to PART crl-14177 70 6 report report VERB crl-14177 70 7 that that SCONJ crl-14177 70 8 they they PRON crl-14177 70 9 typically typically ADV crl-14177 70 10 used use VERB crl-14177 70 11 several several ADJ crl-14177 70 12 types type NOUN crl-14177 70 13 of of ADP crl-14177 70 14 materials material NOUN crl-14177 70 15 . . PUNCT crl-14177 71 1 they they PRON crl-14177 71 2 were be AUX crl-14177 71 3 twice twice ADV crl-14177 71 4 as as ADV crl-14177 71 5 likely likely ADJ crl-14177 71 6 to to PART crl-14177 71 7 report report VERB crl-14177 71 8 regularly regularly ADV crl-14177 71 9 seeking seek VERB crl-14177 71 10 assistance assistance NOUN crl-14177 71 11 than than ADP crl-14177 71 12 those those PRON crl-14177 71 13 who who PRON crl-14177 71 14 did do AUX crl-14177 71 15 n't not PART crl-14177 71 16 know know VERB crl-14177 71 17 the the DET crl-14177 71 18 name name NOUN crl-14177 71 19 of of ADP crl-14177 71 20 the the DET crl-14177 71 21 staff staff NOUN crl-14177 71 22 member member NOUN crl-14177 71 23 ( ( PUNCT crl-14177 71 24 19 19 NUM crl-14177 71 25 .2 .2 NUM crl-14177 71 26 percent percent NOUN crl-14177 71 27 to to ADP crl-14177 71 28 10.1 10.1 NUM crl-14177 71 29 percent percent NOUN crl-14177 71 30 ) ) PUNCT crl-14177 71 31 . . PUNCT crl-14177 72 1 finally finally ADV crl-14177 72 2 , , PUNCT crl-14177 72 3 they they PRON crl-14177 72 4 60 60 NUM crl-14177 72 5 college college PROPN crl-14177 72 6 & & CCONJ crl-14177 72 7 research research PROPN crl-14177 72 8 libraries library NOUN crl-14177 72 9 were be AUX crl-14177 72 10 far far ADV crl-14177 72 11 more more ADV crl-14177 72 12 likely likely ADJ crl-14177 72 13 to to PART crl-14177 72 14 return return VERB crl-14177 72 15 to to ADP crl-14177 72 16 the the DET crl-14177 72 17 staff staff NOUN crl-14177 72 18 member member NOUN crl-14177 72 19 they they PRON crl-14177 72 20 consulted consult VERB crl-14177 72 21 ( ( PUNCT crl-14177 72 22 74 74 NUM crl-14177 72 23 percent percent NOUN crl-14177 72 24 ) ) PUNCT crl-14177 72 25 than than ADP crl-14177 72 26 those those PRON crl-14177 72 27 who who PRON crl-14177 72 28 did do AUX crl-14177 72 29 n't not PART crl-14177 72 30 recognize recognize VERB crl-14177 72 31 or or CCONJ crl-14177 72 32 know know VERB crl-14177 72 33 the the DET crl-14177 72 34 name name NOUN crl-14177 72 35 of of ADP crl-14177 72 36 a a DET crl-14177 72 37 staff staff NOUN crl-14177 72 38 member member NOUN crl-14177 72 39 ( ( PUNCT crl-14177 72 40 47.9 47.9 NUM crl-14177 72 41 percent percent NOUN crl-14177 72 42 ) ) PUNCT crl-14177 72 43 . . PUNCT crl-14177 73 1 a a DET crl-14177 73 2 1980 1980 NUM crl-14177 73 3 study study NOUN crl-14177 73 4 of of ADP crl-14177 73 5 citizen citizen NOUN crl-14177 73 6 - - PUNCT crl-14177 73 7 group group NOUN crl-14177 73 8 leaders leader NOUN crl-14177 73 9 showed show VERB crl-14177 73 10 that that SCONJ crl-14177 73 11 if if SCONJ crl-14177 73 12 they they PRON crl-14177 73 13 knew know VERB crl-14177 73 14 the the DET crl-14177 73 15 name name NOUN crl-14177 73 16 of of ADP crl-14177 73 17 alibrary alibrary ADJ crl-14177 73 18 staff staff NOUN crl-14177 73 19 member member NOUN crl-14177 73 20 , , PUNCT crl-14177 73 21 they they PRON crl-14177 73 22 were be AUX crl-14177 73 23 likely likely ADJ crl-14177 73 24 to to PART crl-14177 73 25 have have VERB crl-14177 73 26 a a DET crl-14177 73 27 higher high ADJ crl-14177 73 28 library library NOUN crl-14177 73 29 success success NOUN crl-14177 73 30 rate rate NOUN crl-14177 73 31 . . PUNCT crl-14177 74 1 18 18 NUM crl-14177 74 2 however however ADV crl-14177 74 3 , , PUNCT crl-14177 74 4 the the DET crl-14177 74 5 present present ADJ crl-14177 74 6 study study NOUN crl-14177 74 7 showed show VERB crl-14177 74 8 that that DET crl-14177 74 9 rec rec NOUN crl-14177 74 10 . . PUNCT crl-14177 75 1 ognition ognition NOUN crl-14177 75 2 of of ADP crl-14177 75 3 a a DET crl-14177 75 4 staff staff NOUN crl-14177 75 5 member member NOUN crl-14177 75 6 or or CCONJ crl-14177 75 7 knowledge knowledge NOUN crl-14177 75 8 of of ADP crl-14177 75 9 the the DET crl-14177 75 10 name name NOUN crl-14177 75 11 did do AUX crl-14177 75 12 not not PART crl-14177 75 13 assure assure VERB crl-14177 75 14 that that SCONJ crl-14177 75 15 the the DET crl-14177 75 16 library library NOUN crl-14177 75 17 user user NOUN crl-14177 75 18 knew know VERB crl-14177 75 19 the the DET crl-14177 75 20 category category NOUN crl-14177 75 21 to to PART crl-14177 75 22 which which PRON crl-14177 75 23 the the DET crl-14177 75 24 staff staff NOUN crl-14177 75 25 member member NOUN crl-14177 75 26 belonged belong VERB crl-14177 75 27 . . PUNCT crl-14177 76 1 nearly nearly ADV crl-14177 76 2 a a DET crl-14177 76 3 third third NOUN crl-14177 76 4 of of ADP crl-14177 76 5 the the DET crl-14177 76 6 respondents respondent NOUN crl-14177 76 7 who who PRON crl-14177 76 8 could could AUX crl-14177 76 9 recognize recognize VERB crl-14177 76 10 or or CCONJ crl-14177 76 11 name name VERB crl-14177 76 12 a a DET crl-14177 76 13 staff staff NOUN crl-14177 76 14 member member NOUN crl-14177 76 15 were be AUX crl-14177 76 16 not not PART crl-14177 76 17 sure sure ADJ crl-14177 76 18 to to PART crl-14177 76 19 which which DET crl-14177 76 20 category category NOUN crl-14177 76 21 he he PRON crl-14177 77 1 or or CCONJ crl-14177 77 2 she she PRON crl-14177 77 3 should should AUX crl-14177 77 4 be be AUX crl-14177 77 5 assigned assign VERB crl-14177 77 6 ( ( PUNCT crl-14177 77 7 see see VERB crl-14177 77 8 table table NOUN crl-14177 77 9 1 1 NUM crl-14177 77 10 ) ) PUNCT crl-14177 77 11 . . PUNCT crl-14177 78 1 rationale rationale NOUN crl-14177 78 2 for for ADP crl-14177 78 3 selecting select VERB crl-14177 78 4 specific specific ADJ crl-14177 78 5 staff staff NOUN crl-14177 78 6 categories category NOUN crl-14177 78 7 the the DET crl-14177 78 8 reasons reason NOUN crl-14177 78 9 given give VERB crl-14177 78 10 by by ADP crl-14177 78 11 the the DET crl-14177 78 12 256 256 NUM crl-14177 78 13 library library NOUN crl-14177 78 14 users user NOUN crl-14177 78 15 who who PRON crl-14177 78 16 were be AUX crl-14177 78 17 sure sure ADJ crl-14177 78 18 of of ADP crl-14177 78 19 the the DET crl-14177 78 20 staff staff NOUN crl-14177 78 21 member member NOUN crl-14177 78 22 's 's PART crl-14177 78 23 january january PROPN crl-14177 78 24 1986 1986 NUM crl-14177 78 25 status status NOUN crl-14177 78 26 fell fall VERB crl-14177 78 27 into into ADP crl-14177 78 28 five five NUM crl-14177 78 29 categories category NOUN crl-14177 78 30 : : PUNCT crl-14177 78 31 ( ( PUNCT crl-14177 78 32 1 1 X crl-14177 78 33 ) ) PUNCT crl-14177 78 34 appearance appearance NOUN crl-14177 78 35 and and CCONJ crl-14177 78 36 environmental environmental ADJ crl-14177 78 37 clues clue NOUN crl-14177 78 38 , , PUNCT crl-14177 78 39 ( ( PUNCT crl-14177 78 40 2 2 NUM crl-14177 78 41 ) ) PUNCT crl-14177 78 42 expertise expertise NOUN crl-14177 78 43 , , PUNCT crl-14177 78 44 ( ( PUNCT crl-14177 78 45 3 3 X crl-14177 78 46 ) ) PUNCT crl-14177 78 47 bibliographic bibliographic ADJ crl-14177 78 48 instruction instruction NOUN crl-14177 78 49 or or CCONJ crl-14177 78 50 some some DET crl-14177 78 51 other other ADJ crl-14177 78 52 practice practice NOUN crl-14177 78 53 that that SCONJ crl-14177 78 54 facilitated facilitated ADJ crl-14177 78 55 identification identification NOUN crl-14177 78 56 , , PUNCT crl-14177 78 57 ( ( PUNCT crl-14177 78 58 4 4 X crl-14177 78 59 ) ) PUNCT crl-14177 78 60 personal personal ADJ crl-14177 78 61 knowledge knowledge NOUN crl-14177 78 62 and and CCONJ crl-14177 78 63 , , PUNCT crl-14177 78 64 ( ( PUNCT crl-14177 78 65 5 5 X crl-14177 78 66 ) ) PUNCT crl-14177 78 67 " " PUNCT crl-14177 78 68 no no DET crl-14177 78 69 reason reason NOUN crl-14177 78 70 " " PUNCT crl-14177 78 71 or or CCONJ crl-14177 78 72 " " PUNCT crl-14177 78 73 do do AUX crl-14177 78 74 n't not PART crl-14177 78 75 know know VERB crl-14177 78 76 " " PUNCT crl-14177 78 77 ( ( PUNCT crl-14177 78 78 see see VERB crl-14177 78 79 table table NOUN crl-14177 78 80 2 2 NUM crl-14177 78 81 ) ) PUNCT crl-14177 78 82 . . PUNCT crl-14177 79 1 the the DET crl-14177 79 2 reasons reason NOUN crl-14177 79 3 are be AUX crl-14177 79 4 strong strong ADJ crl-14177 79 5 indicators indicator NOUN crl-14177 79 6 that that PRON crl-14177 79 7 users user NOUN crl-14177 79 8 are be AUX crl-14177 79 9 unsure unsure ADJ crl-14177 79 10 how how SCONJ crl-14177 79 11 to to PART crl-14177 79 12 differentiate differentiate VERB crl-14177 79 13 between between ADP crl-14177 79 14 librarians librarian NOUN crl-14177 79 15 and and CCONJ crl-14177 79 16 other other ADJ crl-14177 79 17 staff staff NOUN crl-14177 79 18 members member NOUN crl-14177 79 19 . . PUNCT crl-14177 80 1 the the DET crl-14177 80 2 evidence evidence NOUN crl-14177 80 3 suggests suggest VERB crl-14177 80 4 that that SCONJ crl-14177 80 5 the the DET crl-14177 80 6 knowledge knowledge NOUN crl-14177 80 7 users user NOUN crl-14177 80 8 have have VERB crl-14177 80 9 about about ADP crl-14177 80 10 how how SCONJ crl-14177 80 11 to to PART crl-14177 80 12 identify identify VERB crl-14177 80 13 the the DET crl-14177 80 14 different different ADJ crl-14177 80 15 categories category NOUN crl-14177 80 16 of of ADP crl-14177 80 17 staffis staffis PROPN crl-14177 80 18 based base VERB crl-14177 80 19 not not PART crl-14177 80 20 on on ADP crl-14177 80 21 information information NOUN crl-14177 80 22 , , PUNCT crl-14177 80 23 instruction instruction NOUN crl-14177 80 24 , , PUNCT crl-14177 80 25 or or CCONJ crl-14177 80 26 other other ADJ crl-14177 80 27 assistance assistance NOUN crl-14177 80 28 , , PUNCT crl-14177 80 29 but but CCONJ crl-14177 80 30 on on ADP crl-14177 80 31 appearance appearance NOUN crl-14177 80 32 and and CCONJ crl-14177 80 33 supposition supposition NOUN crl-14177 80 34 . . PUNCT crl-14177 81 1 appearance appearance NOUN crl-14177 81 2 and and CCONJ crl-14177 81 3 environmental environmental ADJ crl-14177 81 4 clues clue NOUN crl-14177 81 5 over over ADP crl-14177 81 6 half half NOUN crl-14177 81 7 of of ADP crl-14177 81 8 the the DET crl-14177 81 9 users user NOUN crl-14177 81 10 who who PRON crl-14177 81 11 asked ask VERB crl-14177 81 12 a a DET crl-14177 81 13 reference reference NOUN crl-14177 81 14 question question NOUN crl-14177 81 15 relied rely VERB crl-14177 81 16 on on ADP crl-14177 81 17 clues clue NOUN crl-14177 81 18 provided provide VERB crl-14177 81 19 either either CCONJ crl-14177 81 20 by by ADP crl-14177 81 21 the the DET crl-14177 81 22 environment environment NOUN crl-14177 81 23 or or CCONJ crl-14177 81 24 by by ADP crl-14177 81 25 the the DET crl-14177 81 26 staff staff NOUN crl-14177 81 27 member member NOUN crl-14177 81 28 's 's PART crl-14177 81 29 appearance appearance NOUN crl-14177 81 30 to to PART crl-14177 81 31 make make VERB crl-14177 81 32 a a DET crl-14177 81 33 decision decision NOUN crl-14177 81 34 on on ADP crl-14177 81 35 staff staff NOUN crl-14177 81 36 category category NOUN crl-14177 81 37 . . PUNCT crl-14177 82 1 librarians librarians PROPN crl-14177 82 2 were be AUX crl-14177 82 3 identified identify VERB crl-14177 82 4 primarily primarily ADV crl-14177 82 5 as as ADP crl-14177 82 6 older old ADJ crl-14177 82 7 and and CCONJ crl-14177 82 8 as as ADP crl-14177 82 9 behind behind ADP crl-14177 82 10 table table NOUN crl-14177 82 11 1 1 NUM crl-14177 82 12 category category NOUN crl-14177 82 13 librarian librarian ADJ crl-14177 82 14 librarian librarian NOUN crl-14177 82 15 , , PUNCT crl-14177 82 16 not not PART crl-14177 82 17 sure sure ADJ crl-14177 82 18 * * PROPN crl-14177 82 19 library library NOUN crl-14177 82 20 assistant assistant PROPN crl-14177 82 21 library library PROPN crl-14177 82 22 assistant assistant NOUN crl-14177 82 23 , , PUNCT crl-14177 82 24 not not PART crl-14177 82 25 sure sure ADJ crl-14177 82 26 * * NOUN crl-14177 82 27 student student NOUN crl-14177 82 28 assistant assistant NOUN crl-14177 82 29 student student NOUN crl-14177 82 30 assistant assistant NOUN crl-14177 82 31 , , PUNCT crl-14177 82 32 not not PART crl-14177 82 33 sure sure ADJ crl-14177 82 34 * * ADP crl-14177 82 35 · · PUNCT crl-14177 82 36 other other ADJ crl-14177 82 37 / / SYM crl-14177 82 38 don't don't NOUN crl-14177 82 39 know know VERB crl-14177 82 40 totals total NOUN crl-14177 82 41 categories category NOUN crl-14177 82 42 assigned assign VERB crl-14177 82 43 to to ADP crl-14177 82 44 library library NOUN crl-14177 82 45 staff staff NOUN crl-14177 82 46 members member NOUN crl-14177 82 47 by by ADP crl-14177 82 48 those those PRON crl-14177 82 49 who who PRON crl-14177 82 50 had have AUX crl-14177 82 51 asked ask VERB crl-14177 82 52 for for ADP crl-14177 82 53 assistance assistance NOUN crl-14177 82 54 number number NOUN crl-14177 82 55 115 115 NUM crl-14177 82 56 36 36 NUM crl-14177 82 57 28 28 NUM crl-14177 82 58 15 15 NUM crl-14177 82 59 47 47 NUM crl-14177 82 60 11 11 NUM crl-14177 82 61 50 50 NUM crl-14177 82 62 302 302 NUM crl-14177 82 63 percentage percentage NOUN crl-14177 82 64 37.8 37.8 NUM crl-14177 82 65 11.8 11.8 NUM crl-14177 82 66 9.2 9.2 NUM crl-14177 82 67 4.9 4.9 NUM crl-14177 82 68 15.4 15.4 NUM crl-14177 82 69 3.6 3.6 NUM crl-14177 82 70 16.4 16.4 NUM crl-14177 82 71 100.0 100.0 NUM crl-14177 82 72 * * NOUN crl-14177 82 73 respondent respondent NOUN crl-14177 82 74 indicated indicate VERB crl-14177 82 75 the the DET crl-14177 82 76 category category NOUN crl-14177 82 77 with with ADP crl-14177 82 78 hesitation hesitation NOUN crl-14177 82 79 , , PUNCT crl-14177 82 80 i.e. i.e. X crl-14177 82 81 , , PUNCT crl-14177 82 82 " " PUNCT crl-14177 82 83 i i PRON crl-14177 82 84 think think VERB crl-14177 82 85 she she PRON crl-14177 82 86 must must AUX crl-14177 82 87 have have AUX crl-14177 82 88 been be AUX crl-14177 82 89 a a DET crl-14177 82 90 librarian librarian NOUN crl-14177 82 91 , , PUNCT crl-14177 82 92 " " PUNCT crl-14177 82 93 or or CCONJ crl-14177 82 94 , , PUNCT crl-14177 82 95 '' '' PUNCT crl-14177 82 96 i i PRON crl-14177 82 97 ' ' VERB crl-14177 82 98 m m VERB crl-14177 82 99 pretty pretty ADV crl-14177 82 100 sure sure ADJ crl-14177 82 101 he he PRON crl-14177 82 102 's be AUX crl-14177 82 103 a a DET crl-14177 82 104 student student NOUN crl-14177 82 105 . . PUNCT crl-14177 82 106 " " PUNCT crl-14177 83 1 reason reason NOUN crl-14177 83 2 given give VERB crl-14177 83 3 appearance appearance NOUN crl-14177 83 4 expertise expertise NOUN crl-14177 83 5 i i NOUN crl-14177 83 6 d d ADJ crl-14177 83 7 -practice -practice PROPN crl-14177 83 8 bib bib NOUN crl-14177 83 9 . . PUNCT crl-14177 84 1 inst inst VERB crl-14177 84 2 . . PUNCT crl-14177 84 3 knew know VERB crl-14177 84 4 before before ADP crl-14177 84 5 no no DET crl-14177 84 6 reason reason NOUN crl-14177 84 7 table table NOUN crl-14177 84 8 2 2 NUM crl-14177 84 9 reasons reason NOUN crl-14177 84 10 given give VERB crl-14177 84 11 for for ADP crl-14177 84 12 assuming assume VERB crl-14177 84 13 that that SCONJ crl-14177 84 14 a a DET crl-14177 84 15 staff staff NOUN crl-14177 84 16 member member NOUN crl-14177 84 17 should should AUX crl-14177 84 18 be be AUX crl-14177 84 19 assigned assign VERB crl-14177 84 20 to to ADP crl-14177 84 21 a a DET crl-14177 84 22 particular particular ADJ crl-14177 84 23 category category NOUN crl-14177 84 24 librarian librarian ADJ crl-14177 84 25 category category NOUN crl-14177 84 26 selected select VERB crl-14177 84 27 assistant assistant NOUN crl-14177 84 28 n n ADP crl-14177 84 29 % % NOUN crl-14177 84 30 n n CCONJ crl-14177 84 31 % % NOUN crl-14177 84 32 n n NUM crl-14177 84 33 80 80 NUM crl-14177 84 34 58.8 58.8 NUM crl-14177 84 35 % % NOUN crl-14177 84 36 20 20 NUM crl-14177 84 37 14.7 14.7 NUM crl-14177 84 38 % % NOUN crl-14177 84 39 36 36 NUM crl-14177 84 40 61 61 NUM crl-14177 84 41 89 89 NUM crl-14177 84 42 .7 .7 NUM crl-14177 84 43 % % NOUN crl-14177 84 44 6 6 NUM crl-14177 84 45 8.8 8.8 NUM crl-14177 84 46 % % NOUN crl-14177 84 47 1 1 NUM crl-14177 84 48 15 15 NUM crl-14177 84 49 62.5 62.5 NUM crl-14177 84 50 % % NOUN crl-14177 84 51 5 5 NUM crl-14177 84 52 20.8 20.8 NUM crl-14177 84 53 % % NOUN crl-14177 84 54 4 4 NUM crl-14177 84 55 10 10 NUM crl-14177 84 56 100 100 NUM crl-14177 84 57 % % NOUN crl-14177 84 58 0 0 NUM crl-14177 84 59 0 0 NUM crl-14177 84 60 9 9 NUM crl-14177 84 61 39.1 39.1 NUM crl-14177 84 62 % % NOUN crl-14177 84 63 4 4 NUM crl-14177 84 64 17.4 17.4 NUM crl-14177 84 65 % % NOUN crl-14177 84 66 10 10 NUM crl-14177 84 67 12 12 NUM crl-14177 84 68 38.7 38.7 NUM crl-14177 84 69 % % NOUN crl-14177 84 70 7 7 NUM crl-14177 84 71 22.6 22.6 NUM crl-14177 84 72 % % NOUN crl-14177 84 73 12 12 NUM crl-14177 84 74 student student NOUN crl-14177 84 75 totals total VERB crl-14177 84 76 % % NOUN crl-14177 84 77 26 26 NUM crl-14177 84 78 .5 .5 NUM crl-14177 84 79 % % NOUN crl-14177 84 80 = = NOUN crl-14177 84 81 136 136 NUM crl-14177 84 82 ( ( PUNCT crl-14177 84 83 100 100 NUM crl-14177 84 84 % % NOUN crl-14177 84 85 ) ) PUNCT crl-14177 84 86 1.5 1.5 NUM crl-14177 84 87 % % NOUN crl-14177 84 88 = = SYM crl-14177 84 89 68 68 NUM crl-14177 84 90 ( ( PUNCT crl-14177 84 91 100 100 NUM crl-14177 84 92 % % NOUN crl-14177 84 93 ) ) PUNCT crl-14177 84 94 16.7 16.7 NUM crl-14177 84 95 % % NOUN crl-14177 84 96 = = NUM crl-14177 84 97 24 24 NUM crl-14177 84 98 ( ( PUNCT crl-14177 84 99 100 100 NUM crl-14177 84 100 % % NOUN crl-14177 84 101 ) ) PUNCT crl-14177 84 102 10 10 NUM crl-14177 84 103 ( ( PUNCT crl-14177 84 104 100 100 NUM crl-14177 84 105 % % NOUN crl-14177 84 106 ) ) PUNCT crl-14177 84 107 43.4 43.4 NUM crl-14177 84 108 % % NOUN crl-14177 84 109 = = NUM crl-14177 84 110 23 23 NUM crl-14177 84 111 ( ( PUNCT crl-14177 84 112 100 100 NUM crl-14177 84 113 % % NOUN crl-14177 84 114 ) ) PUNCT crl-14177 84 115 38.7 38.7 NUM crl-14177 84 116 % % NOUN crl-14177 84 117 = = NUM crl-14177 84 118 31 31 NUM crl-14177 84 119 ( ( PUNCT crl-14177 84 120 100 100 NUM crl-14177 84 121 % % NOUN crl-14177 84 122 ) ) PUNCT crl-14177 84 123 note note NOUN crl-14177 84 124 : : PUNCT crl-14177 84 125 all all DET crl-14177 84 126 reasons reason NOUN crl-14177 84 127 given give VERB crl-14177 84 128 by by ADP crl-14177 84 129 respondents respondent NOUN crl-14177 84 130 were be AUX crl-14177 84 131 recorded record VERB crl-14177 84 132 . . PUNCT crl-14177 85 1 some some DET crl-14177 85 2 respondents respondent NOUN crl-14177 85 3 gave give VERB crl-14177 85 4 more more ADJ crl-14177 85 5 than than ADP crl-14177 85 6 one one NUM crl-14177 85 7 reason reason NOUN crl-14177 85 8 for for ADP crl-14177 85 9 assigning assign VERB crl-14177 85 10 a a DET crl-14177 85 11 staff staff NOUN crl-14177 85 12 member member NOUN crl-14177 85 13 to to ADP crl-14177 85 14 a a DET crl-14177 85 15 particular particular ADJ crl-14177 85 16 category category NOUN crl-14177 85 17 . . PUNCT crl-14177 86 1 this this DET crl-14177 86 2 table table NOUN crl-14177 86 3 is be AUX crl-14177 86 4 a a DET crl-14177 86 5 combination combination NOUN crl-14177 86 6 of of ADP crl-14177 86 7 six six NUM crl-14177 86 8 cross cross NOUN crl-14177 86 9 - - NOUN crl-14177 86 10 tabulations tabulation NOUN crl-14177 86 11 ( ( PUNCT crl-14177 86 12 one one NUM crl-14177 86 13 for for ADP crl-14177 86 14 each each DET crl-14177 86 15 reason reason NOUN crl-14177 86 16 given give VERB crl-14177 86 17 ) ) PUNCT crl-14177 86 18 . . PUNCT crl-14177 87 1 desks desk NOUN crl-14177 87 2 . . PUNCT crl-14177 88 1 most most ADJ crl-14177 88 2 younger young ADJ crl-14177 88 3 staff staff NOUN crl-14177 88 4 were be AUX crl-14177 88 5 assigned assign VERB crl-14177 88 6 to to ADP crl-14177 88 7 the the DET crl-14177 88 8 student student NOUN crl-14177 88 9 category category NOUN crl-14177 88 10 . . PUNCT crl-14177 89 1 users user NOUN crl-14177 89 2 generally generally ADV crl-14177 89 3 relied rely VERB crl-14177 89 4 on on ADP crl-14177 89 5 appearance appearance NOUN crl-14177 89 6 andlocation andlocation NOUN crl-14177 89 7 rather rather ADV crl-14177 89 8 than than ADP crl-14177 89 9 on on ADP crl-14177 89 10 any any DET crl-14177 89 11 other other ADJ crl-14177 89 12 method method NOUN crl-14177 89 13 for for ADP crl-14177 89 14 determining determine VERB crl-14177 89 15 the the DET crl-14177 89 16 categories category NOUN crl-14177 89 17 to to PART crl-14177 89 18 which which PRON crl-14177 89 19 a a DET crl-14177 89 20 staff staff NOUN crl-14177 89 21 member member NOUN crl-14177 89 22 was be AUX crl-14177 89 23 assigned assign VERB crl-14177 89 24 . . PUNCT crl-14177 90 1 expertise expertise NOUN crl-14177 90 2 expertise expertise NOUN crl-14177 90 3 was be AUX crl-14177 90 4 associated associate VERB crl-14177 90 5 almost almost ADV crl-14177 90 6 exclusively exclusively ADV crl-14177 90 7 with with ADP crl-14177 90 8 the the DET crl-14177 90 9 librarian librarian ADJ crl-14177 90 10 category category NOUN crl-14177 90 11 . . PUNCT crl-14177 91 1 however however ADV crl-14177 91 2 , , PUNCT crl-14177 91 3 it it PRON crl-14177 91 4 is be AUX crl-14177 91 5 interesting interesting ADJ crl-14177 91 6 to to PART crl-14177 91 7 note note VERB crl-14177 91 8 that that SCONJ crl-14177 92 1 although although SCONJ crl-14177 92 2 . . PUNCT crl-14177 93 1 sixty sixty NUM crl-14177 93 2 - - PUNCT crl-14177 93 3 eight eight NUM crl-14177 93 4 ( ( PUNCT crl-14177 93 5 27 27 NUM crl-14177 93 6 percent percent NOUN crl-14177 93 7 ) ) PUNCT crl-14177 93 8 of of ADP crl-14177 93 9 the the DET crl-14177 93 10 respondents respondent NOUN crl-14177 93 11 recognized recognize VERB crl-14177 93 12 expertise expertise NOUN crl-14177 93 13 as as ADP crl-14177 93 14 a a DET crl-14177 93 15 reason reason NOUN crl-14177 93 16 for for ADP crl-14177 93 17 assigning assign VERB crl-14177 93 18 a a DET crl-14177 93 19 staff staff NOUN crl-14177 93 20 member member NOUN crl-14177 93 21 to to ADP crl-14177 93 22 a a DET crl-14177 93 23 category category NOUN crl-14177 93 24 , , PUNCT crl-14177 93 25 library library NOUN crl-14177 93 26 users user NOUN crl-14177 93 27 cited cite VERB crl-14177 93 28 appearance appearance NOUN crl-14177 93 29 twice twice ADV crl-14177 93 30 as as ADV crl-14177 93 31 often often ADV crl-14177 93 32 ( ( PUNCT crl-14177 93 33 168 168 NUM crl-14177 93 34 responses response NOUN crl-14177 93 35 ) ) PUNCT crl-14177 93 36 . . PUNCT crl-14177 94 1 although although SCONJ crl-14177 94 2 appearance appearance NOUN crl-14177 94 3 and and CCONJ crl-14177 94 4 environmental environmental ADJ crl-14177 94 5 clues clue NOUN crl-14177 94 6 are be AUX crl-14177 94 7 only only ADV crl-14177 94 8 circumstantial circumstantial ADJ crl-14177 94 9 evidence evidence NOUN crl-14177 94 10 , , PUNCT crl-14177 94 11 they they PRON crl-14177 94 12 are be AUX crl-14177 94 13 the the DET crl-14177 94 14 most most ADV crl-14177 94 15 common common ADJ crl-14177 94 16 means mean NOUN crl-14177 94 17 used use VERB crl-14177 94 18 to to PART crl-14177 94 19 determine determine VERB crl-14177 94 20 professional professional ADJ crl-14177 94 21 status status NOUN crl-14177 94 22 . . PUNCT crl-14177 95 1 personal personal ADJ crl-14177 95 2 knowledge knowledge PROPN crl-14177 95 3 twenty twenty NUM crl-14177 95 4 - - PUNCT crl-14177 95 5 three three NUM crl-14177 95 6 users user NOUN crl-14177 95 7 said say VERB crl-14177 95 8 that that SCONJ crl-14177 95 9 they they PRON crl-14177 95 10 were be AUX crl-14177 95 11 sure sure ADJ crl-14177 95 12 of of ADP crl-14177 95 13 the the DET crl-14177 95 14 category category NOUN crl-14177 95 15 of of ADP crl-14177 95 16 the the DET crl-14177 95 17 staff staff NOUN crl-14177 95 18 member member NOUN crl-14177 95 19 who who PRON crl-14177 95 20 assisted assist VERB crl-14177 95 21 them they PRON crl-14177 95 22 because because SCONJ crl-14177 95 23 they they PRON crl-14177 95 24 knew know VERB crl-14177 95 25 the the DET crl-14177 95 26 person person NOUN crl-14177 95 27 outside outside ADP crl-14177 95 28 of of ADP crl-14177 95 29 the the DET crl-14177 95 30 library library NOUN crl-14177 95 31 . . PUNCT crl-14177 96 1 nearly nearly ADV crl-14177 96 2 half half NOUN crl-14177 96 3 were be AUX crl-14177 96 4 fellow fellow ADJ crl-14177 96 5 students student NOUN crl-14177 96 6 ; ; PUNCT crl-14177 96 7 the the DET crl-14177 96 8 others other NOUN crl-14177 96 9 were be AUX crl-14177 96 10 known know VERB crl-14177 96 11 in in ADP crl-14177 96 12 another another DET crl-14177 96 13 context context NOUN crl-14177 96 14 . . PUNCT crl-14177 97 1 the the DET crl-14177 97 2 categories category NOUN crl-14177 97 3 assigned assign VERB crl-14177 97 4 to to ADP crl-14177 97 5 staff staff NOUN crl-14177 97 6 by by ADP crl-14177 97 7 those those PRON crl-14177 97 8 who who PRON crl-14177 97 9 are be AUX crl-14177 97 10 acquainted acquaint VERB crl-14177 97 11 with with ADP crl-14177 97 12 one one NUM crl-14177 97 13 another another DET crl-14177 97 14 are be AUX crl-14177 97 15 more more ADV crl-14177 97 16 likely likely ADJ crl-14177 97 17 to to PART crl-14177 97 18 be be AUX crl-14177 97 19 accurate accurate ADJ crl-14177 97 20 than than ADP crl-14177 97 21 the the DET crl-14177 97 22 categories category NOUN crl-14177 97 23 assigned assign VERB crl-14177 97 24 based base VERB crl-14177 97 25 on on ADP crl-14177 97 26 appearance appearance NOUN crl-14177 97 27 or or CCONJ crl-14177 97 28 expertise expertise NOUN crl-14177 97 29 . . PUNCT crl-14177 98 1 bibliographic bibliographic ADJ crl-14177 98 2 instruction instruction NOUN crl-14177 98 3 and and CCONJ crl-14177 98 4 other other ADJ crl-14177 98 5 practices practice NOUN crl-14177 98 6 that that PRON crl-14177 98 7 may may AUX crl-14177 98 8 result result VERB crl-14177 98 9 in in ADP crl-14177 98 10 staff staff NOUN crl-14177 98 11 identification identification NOUN crl-14177 98 12 only only ADV crl-14177 98 13 thirty thirty NUM crl-14177 98 14 - - PUNCT crl-14177 98 15 five five NUM crl-14177 98 16 users user NOUN crl-14177 98 17 based base VERB crl-14177 98 18 their their PRON crl-14177 98 19 rationale rationale NOUN crl-14177 98 20 on on ADP crl-14177 98 21 what what PRON crl-14177 98 22 appears appear VERB crl-14177 98 23 to to PART crl-14177 98 24 be be AUX crl-14177 98 25 a a DET crl-14177 98 26 fairly fairly ADV crl-14177 98 27 accurate accurate ADJ crl-14177 98 28 method method NOUN crl-14177 98 29 to to PART crl-14177 98 30 identify identify VERB crl-14177 98 31 library library NOUN crl-14177 98 32 staff staff PROPN crl-14177 98 33 categories category NOUN crl-14177 98 34 - - PUNCT crl-14177 98 35 previous previous ADJ crl-14177 98 36 contact contact NOUN crl-14177 98 37 through through ADP crl-14177 98 38 bibliographic bibliographic ADJ crl-14177 98 39 instruction instruction NOUN crl-14177 98 40 ( ( PUNCT crl-14177 98 41 bi bi PROPN crl-14177 98 42 ) ) PUNCT crl-14177 98 43 or or CCONJ crl-14177 98 44 other other ADJ crl-14177 98 45 practices practice NOUN crl-14177 98 46 used use VERB crl-14177 98 47 by by ADP crl-14177 98 48 librarians librarian NOUN crl-14177 98 49 , , PUNCT crl-14177 98 50 which which PRON crl-14177 98 51 may may AUX crl-14177 98 52 result result VERB crl-14177 98 53 in in ADP crl-14177 98 54 more more ADV crl-14177 98 55 accurate accurate ADJ crl-14177 98 56 identification identification NOUN crl-14177 98 57 of of ADP crl-14177 98 58 credentials credential NOUN crl-14177 98 59 and/or and/or CCONJ crl-14177 98 60 status status NOUN crl-14177 98 61 . . PUNCT crl-14177 99 1 the the DET crl-14177 99 2 other other ADJ crl-14177 99 3 identification identification NOUN crl-14177 99 4 practices practice NOUN crl-14177 99 5 include include VERB crl-14177 99 6 self self NOUN crl-14177 99 7 - - PUNCT crl-14177 99 8 identification identification NOUN crl-14177 99 9 by by ADP crl-14177 99 10 or or CCONJ crl-14177 99 11 . . PUNCT crl-14177 100 1 referral referral NOUN crl-14177 100 2 to to ADP crl-14177 100 3 another another DET crl-14177 100 4 staff staff NOUN crl-14177 100 5 member member NOUN crl-14177 100 6 by by ADP crl-14177 100 7 name name NOUN crl-14177 100 8 . . PUNCT crl-14177 101 1 these these DET crl-14177 101 2 factors factor NOUN crl-14177 101 3 were be AUX crl-14177 101 4 mostly mostly ADV crl-14177 101 5 used use VERB crl-14177 101 6 to to PART crl-14177 101 7 place place VERB crl-14177 101 8 the the DET crl-14177 101 9 staff staff NOUN crl-14177 101 10 in in ADP crl-14177 101 11 the the DET crl-14177 101 12 librarian librarian ADJ crl-14177 101 13 category category NOUN crl-14177 101 14 . . PUNCT crl-14177 102 1 all all DET crl-14177 102 2 ten ten NUM crl-14177 102 3 users user NOUN crl-14177 102 4 who who PRON crl-14177 102 5 noted note VERB crl-14177 102 6 that that SCONJ crl-14177 102 7 the the DET crl-14177 102 8 staff staff NOUN crl-14177 102 9 member member NOUN crl-14177 102 10 had have AUX crl-14177 102 11 spoken speak VERB crl-14177 102 12 to to ADP crl-14177 102 13 a a DET crl-14177 102 14 class class NOUN crl-14177 102 15 placed place VERB crl-14177 102 16 the the DET crl-14177 102 17 staff staff NOUN crl-14177 102 18 memper memper NOUN crl-14177 102 19 in in ADP crl-14177 102 20 the the DET crl-14177 102 21 librarian librarian ADJ crl-14177 102 22 category category NOUN crl-14177 102 23 . . PUNCT crl-14177 103 1 no no DET crl-14177 103 2 reason reason NOUN crl-14177 103 3 finally finally ADV crl-14177 103 4 , , PUNCT crl-14177 103 5 thirty thirty NUM crl-14177 103 6 - - PUNCT crl-14177 103 7 one one NUM crl-14177 103 8 library library NOUN crl-14177 103 9 users user NOUN crl-14177 103 10 said say VERB crl-14177 103 11 that that SCONJ crl-14177 103 12 the the DET crl-14177 103 13 influence influence NOUN crl-14177 103 14 of of ADP crl-14177 103 15 reference reference NOUN crl-14177 103 16 practices practice NOUN crl-14177 103 17 61 61 NUM crl-14177 103 18 they they PRON crl-14177 103 19 did do AUX crl-14177 103 20 not not PART crl-14177 103 21 know know VERB crl-14177 103 22 and/or and/or CCONJ crl-14177 103 23 had have VERB crl-14177 103 24 no no DET crl-14177 103 25 reason reason NOUN crl-14177 103 26 to to PART crl-14177 103 27 think think VERB crl-14177 103 28 that that SCONJ crl-14177 103 29 the the DET crl-14177 103 30 staff staff NOUN crl-14177 103 31 member member NOUN crl-14177 103 32 belonged belong VERB crl-14177 103 33 to to ADP crl-14177 103 34 the the DET crl-14177 103 35 specific specific ADJ crl-14177 103 36 category category NOUN crl-14177 103 37 to to PART crl-14177 103 38 which which PRON crl-14177 103 39 they they PRON crl-14177 103 40 had have AUX crl-14177 103 41 been be AUX crl-14177 103 42 assigned assign VERB crl-14177 103 43 . . PUNCT crl-14177 104 1 the the DET crl-14177 104 2 first first ADJ crl-14177 104 3 part part NOUN crl-14177 104 4 of of ADP crl-14177 104 5 this this DET crl-14177 104 6 paper paper NOUN crl-14177 104 7 has have AUX crl-14177 104 8 shown show VERB crl-14177 104 9 that that SCONJ crl-14177 104 10 present present ADJ crl-14177 104 11 practice practice NOUN crl-14177 104 12 makes make VERB crl-14177 104 13 it it PRON crl-14177 104 14 difficult difficult ADJ crl-14177 104 15 for for SCONJ crl-14177 104 16 library library NOUN crl-14177 104 17 users user NOUN crl-14177 104 18 to to PART crl-14177 104 19 distinguish distinguish VERB crl-14177 104 20 librarians librarian NOUN crl-14177 104 21 from from ADP crl-14177 104 22 other other ADJ crl-14177 104 23 library library NOUN crl-14177 104 24 employees employee NOUN crl-14177 104 25 . . PUNCT crl-14177 105 1 it it PRON crl-14177 105 2 must must AUX crl-14177 105 3 be be AUX crl-14177 105 4 re re VERB crl-14177 105 5 · · PUNCT crl-14177 105 6 called call VERB crl-14177 105 7 that that SCONJ crl-14177 105 8 users user NOUN crl-14177 105 9 were be AUX crl-14177 105 10 asked ask VERB crl-14177 105 11 these these DET crl-14177 105 12 questions question NOUN crl-14177 105 13 not not PART crl-14177 105 14 about about ADP crl-14177 105 15 any any DET crl-14177 105 16 staff staff NOUN crl-14177 105 17 , , PUNCT crl-14177 105 18 but but CCONJ crl-14177 105 19 about about ADP crl-14177 105 20 library library NOUN crl-14177 105 21 staff staff NOUN crl-14177 105 22 who who PRON crl-14177 105 23 had have AUX crl-14177 105 24 answered answer VERB crl-14177 105 25 reference reference NOUN crl-14177 105 26 questions question NOUN crl-14177 105 27 . . PUNCT crl-14177 106 1 overall overall INTJ crl-14177 106 2 , , PUNCT crl-14177 106 3 these these DET crl-14177 106 4 data datum NOUN crl-14177 106 5 show show VERB crl-14177 106 6 that that SCONJ crl-14177 106 7 although although SCONJ crl-14177 106 8 library library NOUN crl-14177 106 9 users user NOUN crl-14177 106 10 may may AUX crl-14177 106 11 be be AUX crl-14177 106 12 aware aware ADJ crl-14177 106 13 that that SCONJ crl-14177 106 14 there there PRON crl-14177 106 15 is be VERB crl-14177 106 16 staff staff NOUN crl-14177 106 17 differentiation differentiation NOUN crl-14177 106 18 in in ADP crl-14177 106 19 libraries library NOUN crl-14177 106 20 , , PUNCT crl-14177 106 21 they they PRON crl-14177 106 22 are be AUX crl-14177 106 23 not not PART crl-14177 106 24 able able ADJ crl-14177 106 25 to to PART crl-14177 106 26 distinguish distinguish VERB crl-14177 106 27 with with ADP crl-14177 106 28 any any DET crl-14177 106 29 certainty certainty NOUN crl-14177 106 30 between between ADP crl-14177 106 31 librarians librarian NOUN crl-14177 106 32 and and CCONJ crl-14177 106 33 other other ADJ crl-14177 106 34 library library NOUN crl-14177 106 35 employees employee NOUN crl-14177 106 36 when when SCONJ crl-14177 106 37 asking ask VERB crl-14177 106 38 for for ADP crl-14177 106 39 assistance assistance NOUN crl-14177 106 40 in in ADP crl-14177 106 41 obtaining obtain VERB crl-14177 106 42 information information NOUN crl-14177 106 43 or or CCONJ crl-14177 106 44 materi materi NOUN crl-14177 106 45 . . PUNCT crl-14177 107 1 als al NOUN crl-14177 107 2 . . PUNCT crl-14177 108 1 the the DET crl-14177 108 2 final final ADJ crl-14177 108 3 portion portion NOUN crl-14177 108 4 of of ADP crl-14177 108 5 this this DET crl-14177 108 6 paper paper NOUN crl-14177 108 7 returns return NOUN crl-14177 108 8 to to ADP crl-14177 108 9 the the DET crl-14177 108 10 questions question NOUN crl-14177 108 11 and and CCONJ crl-14177 108 12 concerns concern NOUN crl-14177 108 13 raised raise VERB crl-14177 108 14 in in ADP crl-14177 108 15 its its PRON crl-14177 108 16 opening opening NOUN crl-14177 108 17 paragraphs paragraph NOUN crl-14177 108 18 . . PUNCT crl-14177 109 1 does do AUX crl-14177 109 2 present present ADJ crl-14177 109 3 practice practice NOUN crl-14177 109 4 make make VERB crl-14177 109 5 it it PRON crl-14177 109 6 difficult difficult ADJ crl-14177 109 7 for for SCONJ crl-14177 109 8 library library NOUN crl-14177 109 9 users user NOUN crl-14177 109 10 to to PART crl-14177 109 11 perceive perceive VERB crl-14177 109 12 librarians librarian NOUN crl-14177 109 13 as as ADP crl-14177 109 14 information information NOUN crl-14177 109 15 intermediaries intermediary NOUN crl-14177 109 16 ? ? PUNCT crl-14177 110 1 does do AUX crl-14177 110 2 it it PRON crl-14177 110 3 discourage discourage VERB crl-14177 110 4 most most ADJ crl-14177 110 5 library library NOUN crl-14177 110 6 users user NOUN crl-14177 110 7 from from ADP crl-14177 110 8 becoming become VERB crl-14177 110 9 '' '' PUNCT crl-14177 110 10 clients client NOUN crl-14177 110 11 '' '' PUNCT crl-14177 110 12 of of ADP crl-14177 110 13 these these DET crl-14177 110 14 information information NOUN crl-14177 110 15 intermediaries intermediary NOUN crl-14177 110 16 ? ? PUNCT crl-14177 111 1 does do AUX crl-14177 111 2 it it PRON crl-14177 111 3 make make VERB crl-14177 111 4 it it PRON crl-14177 111 5 difficult difficult ADJ crl-14177 111 6 for for SCONJ crl-14177 111 7 librarians librarian NOUN crl-14177 111 8 to to PART crl-14177 111 9 function function VERB crl-14177 111 10 as as ADP crl-14177 111 11 professionals professional NOUN crl-14177 111 12 ' ' PUNCT crl-14177 111 13 ? ? PUNCT crl-14177 112 1 the the DET crl-14177 112 2 final final ADJ crl-14177 112 3 portion portion NOUN crl-14177 112 4 will will AUX crl-14177 112 5 discuss discuss VERB crl-14177 112 6 different different ADJ crl-14177 112 7 modes mode NOUN crl-14177 112 8 of of ADP crl-14177 112 9 client client NOUN crl-14177 112 10 behavior behavior NOUN crl-14177 112 11 that that PRON crl-14177 112 12 result result VERB crl-14177 112 13 from from ADP crl-14177 112 14 the the DET crl-14177 112 15 present present ADJ crl-14177 112 16 anonymous anonymous ADJ crl-14177 112 17 practice practice NOUN crl-14177 112 18 of of ADP crl-14177 112 19 reference reference NOUN crl-14177 112 20 . . PUNCT crl-14177 113 1 it it PRON crl-14177 113 2 will will AUX crl-14177 113 3 examine examine VERB crl-14177 113 4 the the DET crl-14177 113 5 differences difference NOUN crl-14177 113 6 am be AUX crl-14177 113 7 , , PUNCT crl-14177 113 8 : : PUNCT crl-14177 113 9 : : PUNCT crl-14177 113 10 mg mg PROPN crl-14177 113 11 four four NUM crl-14177 113 12 types type NOUN crl-14177 113 13 of of ADP crl-14177 113 14 library library NOUN crl-14177 113 15 usersthose usersthose NOUN crl-14177 113 16 who who PRON crl-14177 113 17 do do AUX crl-14177 113 18 not not PART crl-14177 113 19 seek seek VERB crl-14177 113 20 assistance assistance NOUN crl-14177 113 21 , , PUNCT crl-14177 113 22 those those PRON crl-14177 113 23 who who PRON crl-14177 113 24 ask ask VERB crl-14177 113 25 only only ADV crl-14177 113 26 directional directional ADJ crl-14177 113 27 questions question NOUN crl-14177 113 28 , , PUNCT crl-14177 113 29 those those PRON crl-14177 113 30 who who PRON crl-14177 113 31 seek seek VERB crl-14177 113 32 assistance assistance NOUN crl-14177 113 33 from from ADP crl-14177 113 34 library library NOUN crl-14177 113 35 staff staff NOUN crl-14177 113 36 members member NOUN crl-14177 113 37 , , PUNCT crl-14177 113 38 and and CCONJ crl-14177 113 39 those those PRON crl-14177 113 40 who who PRON crl-14177 113 41 not not PART crl-14177 113 42 only only ADV crl-14177 113 43 seek seek VERB crl-14177 113 44 assistance assistance NOUN crl-14177 113 45 but but CCONJ crl-14177 113 46 also also ADV crl-14177 113 47 look look VERB crl-14177 113 48 for for ADP crl-14177 113 49 particular particular ADJ crl-14177 113 50 staff staff NOUN crl-14177 113 51 members member NOUN crl-14177 113 52 when when SCONJ crl-14177 113 53 they they PRON crl-14177 113 54 need need VERB crl-14177 113 55 help help NOUN crl-14177 113 56 . . PUNCT crl-14177 114 1 inclination inclination NOUN crl-14177 114 2 of of ADP crl-14177 114 3 the the DET crl-14177 114 4 user user NOUN crl-14177 114 5 to to PART crl-14177 114 6 seek seek VERB crl-14177 114 7 assistance assistance NOUN crl-14177 114 8 given give VERB crl-14177 114 9 the the DET crl-14177 114 10 anonymous anonymous ADJ crl-14177 114 11 practice practice NOUN crl-14177 114 12 of of ADP crl-14177 114 13 reference reference NOUN crl-14177 114 14 at at ADP crl-14177 114 15 an an DET crl-14177 114 16 open open ADJ crl-14177 114 17 desk desk NOUN crl-14177 114 18 , , PUNCT crl-14177 114 19 any any DET crl-14177 114 20 relationship relationship NOUN crl-14177 114 21 developed develop VERB crl-14177 114 22 by by ADP crl-14177 114 23 the the DET crl-14177 114 24 user user NOUN crl-14177 114 25 and and CCONJ crl-14177 114 26 the the DET crl-14177 114 27 practitioner practitioner NOUN crl-14177 114 28 is be AUX crl-14177 114 29 likely likely ADJ crl-14177 114 30 to to PART crl-14177 114 31 be be AUX crl-14177 114 32 shaped shape VERB crl-14177 114 33 by by ADP crl-14177 114 34 the the DET crl-14177 114 35 user user NOUN crl-14177 114 36 . . PUNCT crl-14177 115 1 several several ADJ crl-14177 115 2 variables variable NOUN crl-14177 115 3 may may AUX crl-14177 115 4 lead lead VERB crl-14177 115 5 the the DET crl-14177 115 6 user user NOUN crl-14177 115 7 to to PART crl-14177 115 8 recognize recognize VERB crl-14177 115 9 that that SCONJ crl-14177 115 10 a a DET crl-14177 115 11 staff staff NOUN crl-14177 115 12 member member NOUN crl-14177 115 13 may may AUX crl-14177 115 14 function function VERB crl-14177 115 15 as as ADP crl-14177 115 16 an an DET crl-14177 115 17 information information NOUN crl-14177 115 18 intermediary intermediary NOUN crl-14177 115 19 , , PUNCT crl-14177 115 20 e.g. e.g. ADV crl-14177 115 21 , , PUNCT crl-14177 115 22 the the DET crl-14177 115 23 inclination inclination NOUN crl-14177 115 24 of of ADP crl-14177 115 25 the the DET crl-14177 115 26 user user NOUN crl-14177 115 27 to to PART crl-14177 115 28 seek seek VERB crl-14177 115 29 assistance assistance NOUN crl-14177 115 30 . . PUNCT crl-14177 116 1 figure figure NOUN crl-14177 116 2 1 1 NUM crl-14177 116 3 outlines outline VERB crl-14177 116 4 possible possible ADJ crl-14177 116 5 client client NOUN crl-14177 116 6 - - PUNCT crl-14177 116 7 professional professional ADJ crl-14177 116 8 relationships relationship NOUN crl-14177 116 9 ; ; PUNCT crl-14177 116 10 table table NOUN crl-14177 116 11 3 3 NUM crl-14177 116 12 shows show VERB crl-14177 116 13 the the DET crl-14177 116 14 number number NOUN crl-14177 116 15 of of ADP crl-14177 116 16 users user NOUN crl-14177 116 17 who who PRON crl-14177 116 18 asked ask VERB crl-14177 116 19 a a DET crl-14177 116 20 question question NOUN crl-14177 116 21 in in ADP crl-14177 116 22 each each DET crl-14177 116 23 category category NOUN crl-14177 116 24 and and CCONJ crl-14177 116 25 the the DET crl-14177 116 26 recency recency NOUN crl-14177 116 27 of of ADP crl-14177 116 28 these these DET crl-14177 116 29 questions question NOUN crl-14177 116 30 . . PUNCT crl-14177 117 1 factor factor NOUN crl-14177 117 2 library library NOUN crl-14177 117 3 use use NOUN crl-14177 117 4 ( ( PUNCT crl-14177 117 5 building building NOUN crl-14177 117 6 / / SYM crl-14177 117 7 m m NOUN crl-14177 117 8 ' ' PUNCT crl-14177 117 9 lterials lterial NOUN crl-14177 117 10 ) ) PUNCT crl-14177 117 11 patterns pattern VERB crl-14177 117 12 recognition recognition NOUN crl-14177 117 13 factor factor NOUN crl-14177 117 14 intermediary intermediary NOUN crl-14177 117 15 use use NOUN crl-14177 117 16 pattern pattern NOUN crl-14177 117 17 preference preference NOUN crl-14177 117 18 factor factor NOUN crl-14177 117 19 inclination inclination NOUN crl-14177 117 20 to to PART crl-14177 117 21 return return VERB crl-14177 117 22 client client NOUN crl-14177 117 23 - - PUNCT crl-14177 117 24 determined determine VERB crl-14177 117 25 relationship relationship NOUN crl-14177 117 26 type type NOUN crl-14177 117 27 of of ADP crl-14177 117 28 relationship relationship NOUN crl-14177 117 29 as as ADP crl-14177 117 30 ks ks ADP crl-14177 118 1 no no PRON crl-14177 118 2 qu qu NOUN crl-14177 118 3 es es X crl-14177 118 4 tions tion NOUN crl-14177 118 5 building building NOUN crl-14177 118 6 use use NOUN crl-14177 118 7 only only ADV crl-14177 118 8 ; ; PUNCT crl-14177 118 9 buildi buildi NOUN crl-14177 118 10 ~ ~ PUNCT crl-14177 118 11 g g NOUN crl-14177 118 12 use use NOUN crl-14177 118 13 and and CCONJ crl-14177 118 14 matenals matenal NOUN crl-14177 118 15 use use AUX crl-14177 118 16 not not PART crl-14177 118 17 known know VERB crl-14177 118 18 no no DET crl-14177 118 19 questions question NOUN crl-14177 118 20 not not PART crl-14177 118 21 applicable applicable ADJ crl-14177 118 22 not not PART crl-14177 118 23 applicable applicable ADJ crl-14177 118 24 no no DET crl-14177 118 25 contact contact NOUN crl-14177 118 26 no no DET crl-14177 118 27 relationship relationship NOUN crl-14177 118 28 as as ADP crl-14177 118 29 ks ks SCONJ crl-14177 118 30 only only ADV crl-14177 118 31 directional directional ADJ crl-14177 118 32 questions question NOUN crl-14177 118 33 building building NOUN crl-14177 118 34 use use NOUN crl-14177 118 35 only only ADV crl-14177 118 36 ; ; PUNCT crl-14177 118 37 materials material NOUN crl-14177 118 38 use use VERB crl-14177 118 39 no no DET crl-14177 118 40 indication indication NOUN crl-14177 118 41 of of ADP crl-14177 118 42 staff staff NOUN crl-14177 118 43 recognition recognition NOUN crl-14177 118 44 asks ask VERB crl-14177 118 45 directional directional ADJ crl-14177 118 46 questions question NOUN crl-14177 118 47 goes go VERB crl-14177 118 48 to to ADP crl-14177 118 49 anyone anyone PRON crl-14177 118 50 either either CCONJ crl-14177 118 51 return return VERB crl-14177 118 52 or or CCONJ crl-14177 118 53 no no DET crl-14177 118 54 preference preference NOUN crl-14177 118 55 relationship relationship NOUN crl-14177 118 56 limited limit VERB crl-14177 118 57 to to ADP crl-14177 118 58 single single ADJ crl-14177 118 59 inqmry inqmry NOUN crl-14177 118 60 ; ; PUNCT crl-14177 118 61 not not PART crl-14177 118 62 professional professional ADJ crl-14177 118 63 in in ADP crl-14177 118 64 nature nature NOUN crl-14177 118 65 relationship relationship NOUN crl-14177 118 66 not not PART crl-14177 118 67 professional professional ADJ crl-14177 118 68 types type NOUN crl-14177 118 69 of of ADP crl-14177 118 70 questio questio NOUN crl-14177 118 71 ns ns AUX crl-14177 118 72 asked ask VERB crl-14177 118 73 asks ask VERB crl-14177 118 74 reference reference NOUN crl-14177 118 75 ques que NOUN crl-14177 118 76 tio tio NOUN crl-14177 118 77 ns n VERB crl-14177 118 78 ( ( PUNCT crl-14177 118 79 includes include VERB crl-14177 118 80 both both DET crl-14177 118 81 reference reference NOUN crl-14177 118 82 and and CCONJ crl-14177 118 83 title title NOUN crl-14177 118 84 /author /author PROPN crl-14177 118 85 requests request NOUN crl-14177 118 86 ) ) PUNCT crl-14177 118 87 building building NOUN crl-14177 118 88 use use NOUN crl-14177 118 89 ; ; PUNCT crl-14177 118 90 materials material NOUN crl-14177 118 91 use use VERB crl-14177 118 92 no no DET crl-14177 118 93 indication indication NOUN crl-14177 118 94 of of ADP crl-14177 118 95 staff staff NOUN crl-14177 118 96 recognition recognition NOUN crl-14177 118 97 asks ask VERB crl-14177 118 98 directional directional ADJ crl-14177 118 99 questions question NOUN crl-14177 118 100 ; ; PUNCT crl-14177 118 101 asks ask VERB crl-14177 118 102 reference reference NOUN crl-14177 118 103 questions question NOUN crl-14177 118 104 of of ADP crl-14177 118 105 any any DET crl-14177 118 106 staff staff NOUN crl-14177 118 107 goes go VERB crl-14177 118 108 to to ADP crl-14177 118 109 anyone anyone PRON crl-14177 118 110 may may AUX crl-14177 118 111 return return VERB crl-14177 118 112 relationship relationship NOUN crl-14177 118 113 limited limit VERB crl-14177 118 114 to to ADP crl-14177 118 115 single single ADJ crl-14177 118 116 question question NOUN crl-14177 118 117 aware aware ADJ crl-14177 118 118 of of ADP crl-14177 118 119 intervention intervention NOUN crl-14177 118 120 capability capability NOUN crl-14177 118 121 of of ADP crl-14177 118 122 library library NOUN crl-14177 118 123 staff staff NOUN crl-14177 118 124 building building NOUN crl-14177 118 125 use use NOUN crl-14177 118 126 ; ; PUNCT crl-14177 118 127 materials material NOUN crl-14177 118 128 use use VERB crl-14177 118 129 user user NOUN crl-14177 118 130 reports report NOUN crl-14177 118 131 recognizing recognize VERB crl-14177 118 132 staff staff NOUN crl-14177 118 133 ; ; PUNCT crl-14177 118 134 recogmzes recogmze VERB crl-14177 118 135 only only ADV crl-14177 118 136 or or CCONJ crl-14177 118 137 knows know VERB crl-14177 118 138 name name NOUN crl-14177 118 139 asks ask VERB crl-14177 118 140 directional directional ADJ crl-14177 118 141 questions question NOUN crl-14177 118 142 ; ; PUNCT crl-14177 118 143 asks ask VERB crl-14177 118 144 reference reference NOUN crl-14177 118 145 questions question NOUN crl-14177 118 146 of of ADP crl-14177 118 147 any any DET crl-14177 118 148 staff staff NOUN crl-14177 118 149 , , PUNCT crl-14177 118 150 but but CCONJ crl-14177 118 151 may may AUX crl-14177 118 152 also also ADV crl-14177 118 153 seek seek VERB crl-14177 118 154 particular particular ADJ crl-14177 118 155 staff staff NOUN crl-14177 118 156 inclined incline VERB crl-14177 118 157 to to PART crl-14177 118 158 look look VERB crl-14177 118 159 for for ADP crl-14177 118 160 particular particular ADJ crl-14177 118 161 staff staff NOUN crl-14177 118 162 ; ; PUNCT crl-14177 118 163 may may AUX crl-14177 118 164 avoid avoid VERB crl-14177 118 165 specific specific ADJ crl-14177 118 166 staff staff NOUN crl-14177 118 167 more more ADV crl-14177 118 168 likely likely ADJ crl-14177 118 169 to to PART crl-14177 118 170 return return VERB crl-14177 118 171 prefers prefer NOUN crl-14177 118 172 particular particular ADJ crl-14177 118 173 practitioners practitioner NOUN crl-14177 118 174 ; ; PUNCT crl-14177 118 175 relationships relationship NOUN crl-14177 118 176 extend extend VERB crl-14177 118 177 over over ADP crl-14177 118 178 time time NOUN crl-14177 118 179 true true ADJ crl-14177 118 180 client client NOUN crl-14177 118 181 - - PUNCT crl-14177 118 182 professional professional ADJ crl-14177 118 183 relationship relationship NOUN crl-14177 118 184 figure figure NOUN crl-14177 118 185 1 1 NUM crl-14177 118 186 typology typology NOUN crl-14177 118 187 of of ADP crl-14177 118 188 client client NOUN crl-14177 118 189 - - PUNCT crl-14177 118 190 determined determine VERB crl-14177 118 191 relationships relationship NOUN crl-14177 118 192 with with ADP crl-14177 118 193 library library NOUN crl-14177 118 194 practitioners practitioner NOUN crl-14177 118 195 based base VERB crl-14177 118 196 on on ADP crl-14177 118 197 type type NOUN crl-14177 118 198 of of ADP crl-14177 118 199 assistance assistance NOUN crl-14177 118 200 sought seek VERB crl-14177 118 201 0'1 0'1 NUM crl-14177 118 202 .n .n VERB crl-14177 119 1 the the DET crl-14177 119 2 influence influence NOUN crl-14177 119 3 of of ADP crl-14177 119 4 reference reference NOUN crl-14177 119 5 practices practice VERB crl-14177 119 6 63 63 NUM crl-14177 119 7 table table NOUN crl-14177 119 8 3 3 NUM crl-14177 119 9 types type NOUN crl-14177 119 10 of of ADP crl-14177 119 11 questions question NOUN crl-14177 119 12 asked ask VERB crl-14177 119 13 in in ADP crl-14177 119 14 the the DET crl-14177 119 15 past past ADJ crl-14177 119 16 six six NUM crl-14177 119 17 months month NOUN crl-14177 119 18 recency recency NOUN crl-14177 119 19 of of ADP crl-14177 119 20 question question NOUN crl-14177 119 21 day day NOUN crl-14177 119 22 of of ADP crl-14177 119 23 the the DET crl-14177 119 24 interview interview NOUN crl-14177 119 25 less less ADJ crl-14177 119 26 than than ADP crl-14177 119 27 2 2 NUM crl-14177 119 28 weeks week NOUN crl-14177 119 29 2 2 NUM crl-14177 119 30 weeks week NOUN crl-14177 119 31 to to ADP crl-14177 119 32 1 1 NUM crl-14177 119 33 mo mo NOUN crl-14177 119 34 . . NOUN crl-14177 119 35 1 1 NUM crl-14177 119 36 - - SYM crl-14177 119 37 3 3 NUM crl-14177 119 38 months month NOUN crl-14177 119 39 4 4 NUM crl-14177 119 40 - - SYM crl-14177 119 41 6 6 NUM crl-14177 119 42 months month NOUN crl-14177 119 43 over over ADP crl-14177 119 44 6 6 NUM crl-14177 119 45 months month NOUN crl-14177 119 46 or or CCONJ crl-14177 119 47 none none NOUN crl-14177 119 48 total total ADJ crl-14177 119 49 n n ADP crl-14177 119 50 = = PUNCT crl-14177 119 51 426 426 NUM crl-14177 119 52 n n ADP crl-14177 119 53 = = NOUN crl-14177 119 54 1 1 NUM crl-14177 119 55 . . X crl-14177 119 56 users user NOUN crl-14177 119 57 who who PRON crl-14177 119 58 do do AUX crl-14177 119 59 not not PART crl-14177 119 60 seek seek VERB crl-14177 119 61 assistance assistance NOUN crl-14177 119 62 seventeen seventeen NUM crl-14177 119 63 percent percent NOUN crl-14177 119 64 of of ADP crl-14177 119 65 the the DET crl-14177 119 66 users user NOUN crl-14177 119 67 in in ADP crl-14177 119 68 the the DET crl-14177 119 69 sample sample NOUN crl-14177 119 70 made make VERB crl-14177 119 71 no no DET crl-14177 119 72 contact contact NOUN crl-14177 119 73 with with ADP crl-14177 119 74 a a DET crl-14177 119 75 library library NOUN crl-14177 119 76 staff staff NOUN crl-14177 119 77 member member NOUN crl-14177 119 78 within within ADP crl-14177 119 79 the the DET crl-14177 119 80 six six NUM crl-14177 119 81 months month NOUN crl-14177 119 82 prior prior ADV crl-14177 119 83 to to ADP crl-14177 119 84 the the DET crl-14177 119 85 study study NOUN crl-14177 119 86 . . PUNCT crl-14177 120 1 yet yet ADV crl-14177 120 2 over over ADP crl-14177 120 3 half half NOUN crl-14177 120 4 of of ADP crl-14177 120 5 them they PRON crl-14177 120 6 used use VERB crl-14177 120 7 the the DET crl-14177 120 8 library library NOUN crl-14177 120 9 several several ADJ crl-14177 120 10 times time NOUN crl-14177 120 11 a a DET crl-14177 120 12 week week NOUN crl-14177 120 13 . . PUNCT crl-14177 121 1 half half NOUN crl-14177 121 2 reported report VERB crl-14177 121 3 using use VERB crl-14177 121 4 the the DET crl-14177 121 5 library library NOUN crl-14177 121 6 as as ADP crl-14177 121 7 a a DET crl-14177 121 8 place place NOUN crl-14177 121 9 to to PART crl-14177 121 10 study study VERB crl-14177 121 11 and and CCONJ crl-14177 121 12 three three NUM crl-14177 121 13 - - PUNCT crl-14177 121 14 fourths fourth NOUN crl-14177 121 15 reported report VERB crl-14177 121 16 using use VERB crl-14177 121 17 library library NOUN crl-14177 121 18 materials material NOUN crl-14177 121 19 regularly regularly ADV crl-14177 121 20 . . PUNCT crl-14177 122 1 the the DET crl-14177 122 2 fact fact NOUN crl-14177 122 3 that that SCONJ crl-14177 122 4 these these DET crl-14177 122 5 users user NOUN crl-14177 122 6 had have AUX crl-14177 122 7 made make VERB crl-14177 122 8 no no DET crl-14177 122 9 contact contact NOUN crl-14177 122 10 with with ADP crl-14177 122 11 library library NOUN crl-14177 122 12 staff staff NOUN crl-14177 122 13 but but CCONJ crl-14177 122 14 reported report VERB crl-14177 122 15 heavy heavy ADJ crl-14177 122 16 building building NOUN crl-14177 122 17 and and CCONJ crl-14177 122 18 materials material NOUN crl-14177 122 19 use use NOUN crl-14177 122 20 is be AUX crl-14177 122 21 an an DET crl-14177 122 22 indicator indicator NOUN crl-14177 122 23 that that SCONJ crl-14177 122 24 they they PRON crl-14177 122 25 perceive perceive VERB crl-14177 122 26 the the DET crl-14177 122 27 library library NOUN crl-14177 122 28 as as ADP crl-14177 122 29 a a DET crl-14177 122 30 useful useful ADJ crl-14177 122 31 building building NOUN crl-14177 122 32 . . PUNCT crl-14177 123 1 but but CCONJ crl-14177 123 2 either either CCONJ crl-14177 123 3 they they PRON crl-14177 123 4 do do AUX crl-14177 123 5 not not PART crl-14177 123 6 recognize recognize VERB crl-14177 123 7 that that SCONJ crl-14177 123 8 staff staff NOUN crl-14177 123 9 may may AUX crl-14177 123 10 function function VERB crl-14177 123 11 as as ADP crl-14177 123 12 information information NOUN crl-14177 123 13 intermediaries intermediary NOUN crl-14177 123 14 or or CCONJ crl-14177 123 15 they they PRON crl-14177 123 16 have have VERB crl-14177 123 17 no no DET crl-14177 123 18 need need NOUN crl-14177 123 19 to to PART crl-14177 123 20 interact interact VERB crl-14177 123 21 with with ADP crl-14177 123 22 the the DET crl-14177 123 23 staff staff NOUN crl-14177 123 24 . . PUNCT crl-14177 124 1 2 2 X crl-14177 124 2 . . X crl-14177 124 3 users user NOUN crl-14177 124 4 who who PRON crl-14177 124 5 ask ask VERB crl-14177 124 6 only only ADV crl-14177 124 7 directional directional ADJ crl-14177 124 8 or or CCONJ crl-14177 124 9 equipment equipment NOUN crl-14177 124 10 related relate VERB crl-14177 124 11 que que NOUN crl-14177 124 12 ~ ~ PUNCT crl-14177 124 13 tions tion NOUN crl-14177 124 14 nearly nearly ADV crl-14177 124 15 one one NUM crl-14177 124 16 in in ADP crl-14177 124 17 five five NUM crl-14177 124 18 users user NOUN crl-14177 124 19 had have AUX crl-14177 124 20 asked ask VERB crl-14177 124 21 only only ADV crl-14177 124 22 directional directional ADJ crl-14177 124 23 questions question NOUN crl-14177 124 24 . . PUNCT crl-14177 125 1 sixty sixty NUM crl-14177 125 2 - - PUNCT crl-14177 125 3 five five NUM crl-14177 125 4 percent percent NOUN crl-14177 125 5 reported report VERB crl-14177 125 6 that that SCONJ crl-14177 125 7 their their PRON crl-14177 125 8 typical typical ADJ crl-14177 125 9 library library NOUN crl-14177 125 10 use use NOUN crl-14177 125 11 included include VERB crl-14177 125 12 facility facility NOUN crl-14177 125 13 use use NOUN crl-14177 125 14 e.g. e.g. ADV crl-14177 125 15 , , PUNCT crl-14177 125 16 computer computer NOUN crl-14177 125 17 terminals terminal NOUN crl-14177 125 18 and and CCONJ crl-14177 125 19 study study VERB crl-14177 125 20 tables table NOUN crl-14177 125 21 . . PUNCT crl-14177 126 1 the the DET crl-14177 126 2 majority majority NOUN crl-14177 126 3 were be AUX crl-14177 126 4 frequent frequent ADJ crl-14177 126 5 users user NOUN crl-14177 126 6 ; ; PUNCT crl-14177 126 7 nearly nearly ADV crl-14177 126 8 58 58 NUM crl-14177 126 9 percent percent NOUN crl-14177 126 10 reported report VERB crl-14177 126 11 using use VERB crl-14177 126 12 the the DET crl-14177 126 13 library library NOUN crl-14177 126 14 several several ADJ crl-14177 126 15 times time NOUN crl-14177 126 16 a a DET crl-14177 126 17 week week NOUN crl-14177 126 18 . . PUNCT crl-14177 127 1 sixty sixty NUM crl-14177 127 2 - - PUNCT crl-14177 127 3 six six NUM crl-14177 127 4 percent percent NOUN crl-14177 127 5 reported report VERB crl-14177 127 6 using use VERB crl-14177 127 7 the the DET crl-14177 127 8 library library NOUN crl-14177 127 9 as as ADP crl-14177 127 10 a a DET crl-14177 127 11 place place NOUN crl-14177 127 12 to to PART crl-14177 127 13 study study VERB crl-14177 127 14 on on ADP crl-14177 127 15 the the DET crl-14177 127 16 day day NOUN crl-14177 127 17 of of ADP crl-14177 127 18 the the DET crl-14177 127 19 interview interview NOUN crl-14177 127 20 and and CCONJ crl-14177 127 21 about about ADV crl-14177 127 22 half half NOUN crl-14177 127 23 reforted reforte VERB crl-14177 127 24 using use VERB crl-14177 127 25 library library NOUN crl-14177 127 26 materials material NOUN crl-14177 127 27 regularly regularly ADV crl-14177 127 28 . . PUNCT crl-14177 128 1 1 1 NUM crl-14177 128 2 these these DET crl-14177 128 3 users user NOUN crl-14177 128 4 expressed express VERB crl-14177 128 5 greater great ADJ crl-14177 128 6 uncertainty uncertainty NOUN crl-14177 128 7 about about ADP crl-14177 128 8 the the DET crl-14177 128 9 different different ADJ crl-14177 128 10 categories category NOUN crl-14177 128 11 of of ADP crl-14177 128 12 staff staff NOUN crl-14177 128 13 in in ADP crl-14177 128 14 libraries library NOUN crl-14177 128 15 than than ADP crl-14177 128 16 other other ADJ crl-14177 128 17 users user NOUN crl-14177 128 18 ; ; PUNCT crl-14177 128 19 22 22 NUM crl-14177 128 20 percent percent NOUN crl-14177 128 21 were be AUX crl-14177 128 22 not not PART crl-14177 128 23 aware aware ADJ crl-14177 128 24 of of ADP crl-14177 128 25 staff staff NOUN crl-14177 128 26 differentiation differentiation NOUN crl-14177 128 27 in in ADP crl-14177 128 28 libraries library NOUN crl-14177 128 29 . . PUNCT crl-14177 129 1 when when SCONJ crl-14177 129 2 users user NOUN crl-14177 129 3 who who PRON crl-14177 129 4 asked ask VERB crl-14177 129 5 directional directional ADJ crl-14177 129 6 questions question NOUN crl-14177 129 7 are be AUX crl-14177 129 8 combined combine VERB crl-14177 129 9 with with ADP crl-14177 129 10 those those PRON crl-14177 129 11 who who PRON crl-14177 129 12 asked ask VERB crl-14177 129 13 no no DET crl-14177 129 14 questions question NOUN crl-14177 129 15 , , PUNCT crl-14177 129 16 the the DET crl-14177 129 17 study study NOUN crl-14177 129 18 shows show VERB crl-14177 129 19 that that SCONJ crl-14177 129 20 one one NUM crl-14177 129 21 - - PUNCT crl-14177 129 22 third third NOUN crl-14177 129 23 of of ADP crl-14177 129 24 the the DET crl-14177 129 25 users user NOUN crl-14177 129 26 had have AUX crl-14177 129 27 not not PART crl-14177 129 28 asked ask VERB crl-14177 129 29 any any DET crl-14177 129 30 questions question NOUN crl-14177 129 31 that that PRON crl-14177 129 32 required require VERB crl-14177 129 33 the the DET crl-14177 129 34 assistance assistance NOUN crl-14177 129 35 of of ADP crl-14177 129 36 a a DET crl-14177 129 37 librarian librarian NOUN crl-14177 129 38 . . PUNCT crl-14177 130 1 users user NOUN crl-14177 130 2 who who PRON crl-14177 130 3 asked ask VERB crl-14177 130 4 directional directional ADJ crl-14177 130 5 questions question NOUN crl-14177 130 6 differed differ VERB crl-14177 130 7 from from ADP crl-14177 130 8 users user NOUN crl-14177 130 9 who who PRON crl-14177 130 10 asked ask VERB crl-14177 130 11 no no DET crl-14177 130 12 quesnone quesnone NOUN crl-14177 130 13 type type NOUN crl-14177 130 14 of of ADP crl-14177 130 15 question question NOUN crl-14177 130 16 directional directional ADJ crl-14177 130 17 title title NOUN crl-14177 130 18 / / SYM crl-14177 130 19 au au PROPN crl-14177 130 20 . . PUNCT crl-14177 131 1 reference reference NOUN crl-14177 131 2 % % NOUN crl-14177 132 1 % % INTJ crl-14177 132 2 % % INTJ crl-14177 132 3 % % NOUN crl-14177 132 4 0 0 NUM crl-14177 132 5 23 23 NUM crl-14177 132 6 % % NOUN crl-14177 132 7 26 26 NUM crl-14177 132 8 % % NOUN crl-14177 132 9 24 24 NUM crl-14177 132 10 % % NOUN crl-14177 132 11 0 0 NUM crl-14177 132 12 31 31 NUM crl-14177 132 13 30 30 NUM crl-14177 132 14 35 35 NUM crl-14177 132 15 0 0 NUM crl-14177 132 16 17 17 NUM crl-14177 132 17 15 15 NUM crl-14177 132 18 9 9 NUM crl-14177 132 19 0 0 NUM crl-14177 132 20 18 18 NUM crl-14177 132 21 21 21 NUM crl-14177 132 22 27 27 NUM crl-14177 132 23 0 0 NUM crl-14177 132 24 11 11 NUM crl-14177 132 25 9 9 NUM crl-14177 132 26 6 6 NUM crl-14177 132 27 % % NOUN crl-14177 132 28 100 100 NUM crl-14177 132 29 % % NOUN crl-14177 132 30 100 100 NUM crl-14177 132 31 % % NOUN crl-14177 132 32 100 100 NUM crl-14177 132 33 % % NOUN crl-14177 132 34 71 71 NUM crl-14177 132 35 83 83 NUM crl-14177 132 36 110 110 NUM crl-14177 132 37 162 162 NUM crl-14177 132 38 tions tion NOUN crl-14177 132 39 in in ADP crl-14177 132 40 that that SCONJ crl-14177 132 41 they they PRON crl-14177 132 42 were be AUX crl-14177 132 43 inclined incline VERB crl-14177 132 44 to to PART crl-14177 132 45 seek seek VERB crl-14177 132 46 , , PUNCT crl-14177 132 47 but but CCONJ crl-14177 132 48 had have AUX crl-14177 132 49 not not PART crl-14177 132 50 made make VERB crl-14177 132 51 use use NOUN crl-14177 132 52 of of ADP crl-14177 132 53 the the DET crl-14177 132 54 professional professional ADJ crl-14177 132 55 skills skill NOUN crl-14177 132 56 of of ADP crl-14177 132 57 librarians librarian NOUN crl-14177 132 58 . . PUNCT crl-14177 133 1 a a DET crl-14177 133 2 number number NOUN crl-14177 133 3 of of ADP crl-14177 133 4 studies study NOUN crl-14177 133 5 have have AUX crl-14177 133 6 raised raise VERB crl-14177 133 7 questions question NOUN crl-14177 133 8 about about ADP crl-14177 133 9 those those PRON crl-14177 133 10 who who PRON crl-14177 133 11 use use VERB crl-14177 133 12 libraries library NOUN crl-14177 133 13 but but CCONJ crl-14177 133 14 do do AUX crl-14177 133 15 not not PART crl-14177 133 16 call call VERB crl-14177 133 17 on on ADP crl-14177 133 18 the the DET crl-14177 133 19 professional professional ADJ crl-14177 133 20 capabiliti.es capabiliti.es X crl-14177 133 21 of of ADP crl-14177 133 22 librarians librarian NOUN crl-14177 133 23 . . PUNCT crl-14177 134 1 20 20 NUM crl-14177 134 2 this this DET crl-14177 134 3 study study NOUN crl-14177 134 4 compares compare VERB crl-14177 134 5 the the DET crl-14177 134 6 behavior behavior NOUN crl-14177 134 7 of of ADP crl-14177 134 8 those those PRON crl-14177 134 9 who who PRON crl-14177 134 10 are be AUX crl-14177 134 11 inclined inclined ADJ crl-14177 134 12 to to PART crl-14177 134 13 see see VERB crl-14177 134 14 librarians librarian NOUN crl-14177 134 15 as as ADP crl-14177 134 16 intermediaries intermediary NOUN crl-14177 134 17 with with ADP crl-14177 134 18 those those PRON crl-14177 134 19 who who PRON crl-14177 134 20 do do VERB crl-14177 134 21 not not PART crl-14177 134 22 . . PUNCT crl-14177 135 1 3 3 X crl-14177 135 2 . . X crl-14177 135 3 users user NOUN crl-14177 135 4 who who PRON crl-14177 135 5 see see VERB crl-14177 135 6 library library NOUN crl-14177 135 7 staff staff NOUN crl-14177 135 8 as as ADP crl-14177 135 9 intermediaries intermediarie VERB crl-14177 135 10 the the DET crl-14177 135 11 inclination inclination NOUN crl-14177 135 12 to to PART crl-14177 135 13 view view VERB crl-14177 135 14 the the DET crl-14177 135 15 library library NOUN crl-14177 135 16 staff staff NOUN crl-14177 135 17 member member NOUN crl-14177 135 18 as as ADP crl-14177 135 19 an an DET crl-14177 135 20 intermediary intermediary NOUN crl-14177 135 21 is be AUX crl-14177 135 22 a a DET crl-14177 135 23 prerequisite prerequisite NOUN crl-14177 135 24 for for ADP crl-14177 135 25 the the DET crl-14177 135 26 development development NOUN crl-14177 135 27 of of ADP crl-14177 135 28 a a DET crl-14177 135 29 professional professional ADJ crl-14177 135 30 relationship relationship NOUN crl-14177 135 31 . . PUNCT crl-14177 136 1 nearly nearly ADV crl-14177 136 2 two two NUM crl-14177 136 3 - - PUNCT crl-14177 136 4 thirds third NOUN crl-14177 136 5 of of ADP crl-14177 136 6 the the DET crl-14177 136 7 users user NOUN crl-14177 136 8 questioned question VERB crl-14177 136 9 , , PUNCT crl-14177 136 10 or or CCONJ crl-14177 136 11 275 275 NUM crl-14177 136 12 persons person NOUN crl-14177 136 13 , , PUNCT crl-14177 136 14 had have AUX crl-14177 136 15 sought seek VERB crl-14177 136 16 assistance assistance NOUN crl-14177 136 17 . . PUNCT crl-14177 137 1 these these DET crl-14177 137 2 users user NOUN crl-14177 137 3 can can AUX crl-14177 137 4 be be AUX crl-14177 137 5 divided divide VERB crl-14177 137 6 further far ADV crl-14177 137 7 into into ADP crl-14177 137 8 two two NUM crl-14177 137 9 distinct distinct ADJ crl-14177 137 10 but but CCONJ crl-14177 137 11 disproportionately disproportionately ADV crl-14177 137 12 sized sized ADJ crl-14177 137 13 groups group NOUN crl-14177 137 14 . . PUNCT crl-14177 138 1 the the DET crl-14177 138 2 vast vast ADJ crl-14177 138 3 majority majority NOUN crl-14177 138 4 of of ADP crl-14177 138 5 those those PRON crl-14177 138 6 who who PRON crl-14177 138 7 asked ask VERB crl-14177 138 8 questions question NOUN crl-14177 138 9 ( ( PUNCT crl-14177 138 10 85 85 NUM crl-14177 138 11 percent percent NOUN crl-14177 138 12 ) ) PUNCT crl-14177 138 13 said say VERB crl-14177 138 14 that that SCONJ crl-14177 138 15 they they PRON crl-14177 138 16 would would AUX crl-14177 138 17 go go VERB crl-14177 138 18 to to ADP crl-14177 138 19 any any DET crl-14177 138 20 staff staff NOUN crl-14177 138 21 member member NOUN crl-14177 138 22 when when SCONJ crl-14177 138 23 they they PRON crl-14177 138 24 had have VERB crl-14177 138 25 a a DET crl-14177 138 26 question question NOUN crl-14177 138 27 . . PUNCT crl-14177 139 1 the the DET crl-14177 139 2 remaining remain VERB crl-14177 139 3 15 15 NUM crl-14177 139 4 percent percent NOUN crl-14177 139 5 preferred preferred ADJ crl-14177 139 6 to to PART crl-14177 139 7 look look VERB crl-14177 139 8 for for ADP crl-14177 139 9 particular particular ADJ crl-14177 139 10 staff staff NOUN crl-14177 139 11 members member NOUN crl-14177 139 12 . . PUNCT crl-14177 140 1 the the DET crl-14177 140 2 principal principal ADJ crl-14177 140 3 differences difference NOUN crl-14177 140 4 between between ADP crl-14177 140 5 these these DET crl-14177 140 6 two two NUM crl-14177 140 7 groups group NOUN crl-14177 140 8 will will AUX crl-14177 140 9 be be AUX crl-14177 140 10 discussed discuss VERB crl-14177 140 11 below below ADV crl-14177 140 12 . . PUNCT crl-14177 141 1 a. a. NOUN crl-14177 141 2 users user NOUN crl-14177 141 3 who who PRON crl-14177 141 4 go go VERB crl-14177 141 5 to to ADP crl-14177 141 6 any any DET crl-14177 141 7 staff staff NOUN crl-14177 141 8 member member NOUN crl-14177 141 9 those those PRON crl-14177 141 10 who who PRON crl-14177 141 11 ask ask VERB crl-14177 141 12 questions question NOUN crl-14177 141 13 but but CCONJ crl-14177 141 14 who who PRON crl-14177 141 15 do do AUX crl-14177 141 16 not not PART crl-14177 141 17 look look VERB crl-14177 141 18 for for ADP crl-14177 141 19 particular particular ADJ crl-14177 141 20 library library NOUN crl-14177 141 21 staff staff NOUN crl-14177 141 22 members member NOUN crl-14177 141 23 represent represent VERB crl-14177 141 24 the the DET crl-14177 141 25 largest large ADJ crl-14177 141 26 category category NOUN crl-14177 141 27 of of ADP crl-14177 141 28 library library NOUN crl-14177 141 29 users user NOUN crl-14177 141 30 . . PUNCT crl-14177 142 1 these these DET crl-14177 142 2 individuals individual NOUN crl-14177 142 3 conform conform VERB crl-14177 142 4 to to ADP crl-14177 142 5 the the DET crl-14177 142 6 client client NOUN crl-14177 142 7 norm norm NOUN crl-14177 142 8 expected expect VERB crl-14177 142 9 by by ADP crl-14177 142 10 present present ADJ crl-14177 142 11 reference reference NOUN crl-14177 142 12 practice practice NOUN crl-14177 142 13 . . PUNCT crl-14177 143 1 nearly nearly ADV crl-14177 143 2 62 62 NUM crl-14177 143 3 percent percent NOUN crl-14177 143 4 reported report VERB crl-14177 143 5 using use VERB crl-14177 143 6 the the DET crl-14177 143 7 library library NOUN crl-14177 143 8 several several ADJ crl-14177 143 9 times time NOUN crl-14177 143 10 a a DET crl-14177 143 11 week week NOUN crl-14177 143 12 . . PUNCT crl-14177 144 1 their their PRON crl-14177 144 2 library library NOUN crl-14177 144 3 materials material NOUN crl-14177 144 4 and and CCONJ crl-14177 144 5 building building NOUN crl-14177 144 6 use use NOUN crl-14177 144 7 was be AUX crl-14177 144 8 similar similar ADJ crl-14177 144 9 to to ADP crl-14177 144 10 those those PRON crl-14177 144 11 who who PRON crl-14177 144 12 asked ask VERB crl-14177 144 13 no no DET crl-14177 144 14 questions question NOUN crl-14177 144 15 or or CCONJ crl-14177 144 16 who who PRON crl-14177 144 17 asked ask VERB crl-14177 144 18 only only ADV crl-14177 144 19 directional directional ADJ crl-14177 144 20 questions question NOUN crl-14177 144 21 . . PUNCT crl-14177 145 1 about about ADV crl-14177 145 2 two two NUM crl-14177 145 3 - - PUNCT crl-14177 145 4 thirds third NOUN crl-14177 145 5 had have AUX crl-14177 145 6 used use VERB crl-14177 145 7 the the DET crl-14177 145 8 library library NOUN crl-14177 145 9 as as ADP crl-14177 145 10 a a DET crl-14177 145 11 place place NOUN crl-14177 145 12 to to PART crl-14177 145 13 read read VERB crl-14177 145 14 or or CCONJ crl-14177 145 15 study study VERB crl-14177 145 16 on on ADP crl-14177 145 17 the the DET crl-14177 145 18 day day NOUN crl-14177 145 19 of of ADP crl-14177 145 20 the the DET crl-14177 145 21 interview interview NOUN crl-14177 145 22 . . PUNCT crl-14177 146 1 only only ADV crl-14177 146 2 13 13 NUM crl-14177 146 3 percent percent NOUN crl-14177 146 4 reported report VERB crl-14177 146 5 seeking seek VERB crl-14177 146 6 assistance assistance NOUN crl-14177 146 7 regularly regularly ADV crl-14177 146 8 . . PUNCT crl-14177 147 1 these these DET crl-14177 147 2 users user NOUN crl-14177 147 3 --------------------------------------------------------------------------------1 --------------------------------------------------------------------------------1 PROPN crl-14177 147 4 64 64 NUM crl-14177 147 5 college college PROPN crl-14177 147 6 & & CCONJ crl-14177 147 7 research research PROPN crl-14177 147 8 libraries library NOUN crl-14177 147 9 ask ask VERB crl-14177 147 10 questions question NOUN crl-14177 147 11 but but CCONJ crl-14177 147 12 do do AUX crl-14177 147 13 not not PART crl-14177 147 14 seek seek VERB crl-14177 147 15 out out ADP crl-14177 147 16 particular particular ADJ crl-14177 147 17 staff staff NOUN crl-14177 147 18 . . PUNCT crl-14177 148 1 although although SCONJ crl-14177 148 2 they they PRON crl-14177 148 3 did do AUX crl-14177 148 4 not not PART crl-14177 148 5 customarily customarily ADV crl-14177 148 6 look look VERB crl-14177 148 7 for for ADP crl-14177 148 8 particular particular ADJ crl-14177 148 9 staff staff NOUN crl-14177 148 10 members member NOUN crl-14177 148 11 , , PUNCT crl-14177 148 12 55 55 NUM crl-14177 148 13 percent percent NOUN crl-14177 148 14 said say VERB crl-14177 148 15 they they PRON crl-14177 148 16 would would AUX crl-14177 148 17 return return VERB crl-14177 148 18 to to ADP crl-14177 148 19 the the DET crl-14177 148 20 person person NOUN crl-14177 148 21 who who PRON crl-14177 148 22 had have AUX crl-14177 148 23 assisted assist VERB crl-14177 148 24 them they PRON crl-14177 148 25 if if SCONJ crl-14177 148 26 help help NOUN crl-14177 148 27 was be AUX crl-14177 148 28 needed need VERB crl-14177 148 29 at at ADP crl-14177 148 30 another another DET crl-14177 148 31 time time NOUN crl-14177 148 32 . . PUNCT crl-14177 149 1 findings finding NOUN crl-14177 149 2 show show VERB crl-14177 149 3 that that SCONJ crl-14177 149 4 this this DET crl-14177 149 5 large large ADJ crl-14177 149 6 group group NOUN crl-14177 149 7 does do AUX crl-14177 149 8 not not PART crl-14177 149 9 engage engage VERB crl-14177 149 10 in in ADP crl-14177 149 11 a a DET crl-14177 149 12 true true ADJ crl-14177 149 13 client client NOUN crl-14177 149 14 relationship relationship NOUN crl-14177 149 15 . . PUNCT crl-14177 150 1 their their PRON crl-14177 150 2 contact contact NOUN crl-14177 150 3 with with ADP crl-14177 150 4 librarians librarian NOUN crl-14177 150 5 as as ADP crl-14177 150 6 information information NOUN crl-14177 150 7 intermediaries intermediary NOUN crl-14177 150 8 is be AUX crl-14177 150 9 likely likely ADJ crl-14177 150 10 to to PART crl-14177 150 11 be be AUX crl-14177 150 12 limited limit VERB crl-14177 150 13 to to ADP crl-14177 150 14 single single ADJ crl-14177 150 15 , , PUNCT crl-14177 150 16 isolated isolated ADJ crl-14177 150 17 encounters encounter NOUN crl-14177 150 18 . . PUNCT crl-14177 151 1 b. b. PROPN crl-14177 151 2 users user NOUN crl-14177 151 3 who who PRON crl-14177 151 4 act act VERB crl-14177 151 5 as as ADP crl-14177 151 6 clients client NOUN crl-14177 151 7 - - PUNCT crl-14177 151 8 those those PRON crl-14177 151 9 who who PRON crl-14177 151 10 seek seek VERB crl-14177 151 11 out out ADP crl-14177 151 12 particular particular ADJ crl-14177 151 13 staff staff NOUN crl-14177 151 14 members member NOUN crl-14177 151 15 all all DET crl-14177 151 16 library library NOUN crl-14177 151 17 users user NOUN crl-14177 151 18 were be AUX crl-14177 151 19 asked ask VERB crl-14177 151 20 , , PUNCT crl-14177 151 21 " " PUNCT crl-14177 151 22 when when SCONJ crl-14177 151 23 you you PRON crl-14177 151 24 use use VERB crl-14177 151 25 this this DET crl-14177 151 26 library library NOUN crl-14177 151 27 do do AUX crl-14177 151 28 you you PRON crl-14177 151 29 usually usually ADV crl-14177 151 30 look look VERB crl-14177 151 31 for for ADP crl-14177 151 32 particular particular ADJ crl-14177 151 33 people people NOUN crl-14177 151 34 when when SCONJ crl-14177 151 35 you you PRON crl-14177 151 36 need need VERB crl-14177 151 37 assistance assistance NOUN crl-14177 151 38 ? ? PUNCT crl-14177 151 39 " " PUNCT crl-14177 152 1 only only ADV crl-14177 152 2 10 10 NUM crl-14177 152 3 percent percent NOUN crl-14177 152 4 of of ADP crl-14177 152 5 all all DET crl-14177 152 6 users user NOUN crl-14177 152 7 look look VERB crl-14177 152 8 for for ADP crl-14177 152 9 particular particular ADJ crl-14177 152 10 staff staff NOUN crl-14177 152 11 . . PUNCT crl-14177 153 1 the the DET crl-14177 153 2 library library NOUN crl-14177 153 3 - - PUNCT crl-14177 153 4 use use NOUN crl-14177 153 5 patterns pattern NOUN crl-14177 153 6 of of ADP crl-14177 153 7 this this DET crl-14177 153 8 minority minority NOUN crl-14177 153 9 follow follow VERB crl-14177 153 10 : : PUNCT crl-14177 153 11 their their PRON crl-14177 153 12 frequency frequency NOUN crl-14177 153 13 of of ADP crl-14177 153 14 use use NOUN crl-14177 153 15 and and CCONJ crl-14177 153 16 library library NOUN crl-14177 153 17 building building NOUN crl-14177 153 18 and and CCONJ crl-14177 153 19 materials material NOUN crl-14177 153 20 use use VERB crl-14177 153 21 patterns pattern NOUN crl-14177 153 22 are be AUX crl-14177 153 23 not not PART crl-14177 153 24 substantially substantially ADV crl-14177 153 25 different different ADJ crl-14177 153 26 from from ADP crl-14177 153 27 the the DET crl-14177 153 28 patterns pattern NOUN crl-14177 153 29 shown show VERB crl-14177 153 30 by by ADP crl-14177 153 31 other other ADJ crl-14177 153 32 users user NOUN crl-14177 153 33 ; ; PUNCT crl-14177 153 34 less less ADJ crl-14177 153 35 than than ADP crl-14177 153 36 19 19 NUM crl-14177 153 37 percent percent NOUN crl-14177 153 38 reported report VERB crl-14177 153 39 seeking seek VERB crl-14177 153 40 assistance assistance NOUN crl-14177 153 41 during during ADP crl-14177 153 42 their their PRON crl-14177 153 43 typical typical ADJ crl-14177 153 44 use use NOUN crl-14177 153 45 patterns pattern NOUN crl-14177 153 46 . . PUNCT crl-14177 154 1 it it PRON crl-14177 154 2 is be AUX crl-14177 154 3 not not PART crl-14177 154 4 surprising surprising ADJ crl-14177 154 5 to to PART crl-14177 154 6 find find VERB crl-14177 154 7 that that SCONJ crl-14177 154 8 these these PRON crl-14177 154 9 and and CCONJ crl-14177 154 10 all all DET crl-14177 154 11 other other ADJ crl-14177 154 12 library library NOUN crl-14177 154 13 users user NOUN crl-14177 154 14 in in ADP crl-14177 154 15 this this DET crl-14177 154 16 study study NOUN crl-14177 154 17 report report VERB crl-14177 154 18 heavy heavy ADJ crl-14177 154 19 materials material NOUN crl-14177 154 20 and and CCONJ crl-14177 154 21 building building NOUN crl-14177 154 22 use use NOUN crl-14177 154 23 and and CCONJ crl-14177 154 24 minimal minimal ADJ crl-14177 154 25 assistance assistance NOUN crl-14177 154 26 seeking seek VERB crl-14177 154 27 ; ; PUNCT crl-14177 154 28 library library NOUN crl-14177 154 29 users user NOUN crl-14177 154 30 spend spend VERB crl-14177 154 31 far far ADV crl-14177 154 32 less less ADJ crl-14177 154 33 time time NOUN crl-14177 154 34 as as ADP crl-14177 154 35 clients client NOUN crl-14177 154 36 than than ADP crl-14177 154 37 as as ADP crl-14177 154 38 library library NOUN crl-14177 154 39 users user NOUN crl-14177 154 40 . . PUNCT crl-14177 155 1 however however ADV crl-14177 155 2 , , PUNCT crl-14177 155 3 those those PRON crl-14177 155 4 who who PRON crl-14177 155 5 have have AUX crl-14177 155 6 recognized recognize VERB crl-14177 155 7 the the DET crl-14177 155 8 value value NOUN crl-14177 155 9 of of ADP crl-14177 155 10 the the DET crl-14177 155 11 intermediary intermediary ADJ crl-14177 155 12 role role NOUN crl-14177 155 13 do do AUX crl-14177 155 14 use use VERB crl-14177 155 15 the the DET crl-14177 155 16 professional professional ADJ crl-14177 155 17 expertise expertise NOUN crl-14177 155 18 of of ADP crl-14177 155 19 librarians librarian NOUN crl-14177 155 20 . . PUNCT crl-14177 156 1 the the DET crl-14177 156 2 next next ADJ crl-14177 156 3 section section NOUN crl-14177 156 4 of of ADP crl-14177 156 5 this this DET crl-14177 156 6 paper paper NOUN crl-14177 156 7 examines examine VERB crl-14177 156 8 the the DET crl-14177 156 9 client client NOUN crl-14177 156 10 behavior behavior NOUN crl-14177 156 11 of of ADP crl-14177 156 12 these these DET crl-14177 156 13 individuals individual NOUN crl-14177 156 14 . . PUNCT crl-14177 157 1 the the DET crl-14177 157 2 client client NOUN crl-14177 157 3 mode mode NOUN crl-14177 157 4 - - PUNCT crl-14177 157 5 the the DET crl-14177 157 6 inclination inclination NOUN crl-14177 157 7 to to PART crl-14177 157 8 look look VERB crl-14177 157 9 for for ADP crl-14177 157 10 particular particular ADJ crl-14177 157 11 staff staff NOUN crl-14177 157 12 the the DET crl-14177 157 13 15 15 NUM crl-14177 157 14 percent percent NOUN crl-14177 157 15 of of ADP crl-14177 157 16 users user NOUN crl-14177 157 17 who who PRON crl-14177 157 18 looked look VERB crl-14177 157 19 for for ADP crl-14177 157 20 particular particular ADJ crl-14177 157 21 staff staff NOUN crl-14177 157 22 members member NOUN crl-14177 157 23 were be AUX crl-14177 157 24 far far ADV crl-14177 157 25 less less ADV crl-14177 157 26 likely likely ADJ crl-14177 157 27 to to PART crl-14177 157 28 say say VERB crl-14177 157 29 they they PRON crl-14177 157 30 were be AUX crl-14177 157 31 unsure unsure ADJ crl-14177 157 32 of of ADP crl-14177 157 33 the the DET crl-14177 157 34 category category NOUN crl-14177 157 35 of of ADP crl-14177 157 36 the the DET crl-14177 157 37 staff staff NOUN crl-14177 157 38 member member NOUN crl-14177 157 39 ( ( PUNCT crl-14177 157 40 16.3 16.3 NUM crl-14177 157 41 percent percent NOUN crl-14177 157 42 ) ) PUNCT crl-14177 157 43 than than ADP crl-14177 157 44 those those PRON crl-14177 157 45 who who PRON crl-14177 157 46 did do AUX crl-14177 157 47 not not PART crl-14177 157 48 look look VERB crl-14177 157 49 for for ADP crl-14177 157 50 particular particular ADJ crl-14177 157 51 staff staff NOUN crl-14177 157 52 ( ( PUNCT crl-14177 157 53 33.7 33.7 NUM crl-14177 157 54 percent percent NOUN crl-14177 157 55 ) ) PUNCT crl-14177 157 56 . . PUNCT crl-14177 158 1 in in ADP crl-14177 158 2 addition addition NOUN crl-14177 158 3 , , PUNCT crl-14177 158 4 they they PRON crl-14177 158 5 were be AUX crl-14177 158 6 more more ADV crl-14177 158 7 likely likely ADJ crl-14177 158 8 to to PART crl-14177 158 9 say say VERB crl-14177 158 10 that that SCONJ crl-14177 158 11 they they PRON crl-14177 158 12 selected select VERB crl-14177 158 13 a a DET crl-14177 158 14 staff staff NOUN crl-14177 158 15 member member NOUN crl-14177 158 16 on on ADP crl-14177 158 17 the the DET crl-14177 158 18 basis basis NOUN crl-14177 158 19 of of ADP crl-14177 158 20 expertise expertise NOUN crl-14177 158 21 ( ( PUNCT crl-14177 158 22 26 26 NUM crl-14177 158 23 . . NUM crl-14177 158 24 8 8 NUM crl-14177 158 25 percent percent NOUN crl-14177 158 26 ) ) PUNCT crl-14177 158 27 than than ADP crl-14177 158 28 those those PRON crl-14177 158 29 who who PRON crl-14177 158 30 did do AUX crl-14177 158 31 not not PART crl-14177 158 32 look look VERB crl-14177 158 33 for for ADP crl-14177 158 34 a a DET crl-14177 158 35 particular particular ADJ crl-14177 158 36 staff staff NOUN crl-14177 158 37 member member NOUN crl-14177 158 38 ( ( PUNCT crl-14177 158 39 20.9 20.9 NUM crl-14177 158 40 percent percent NOUN crl-14177 158 41 ) ) PUNCT crl-14177 158 42 . . PUNCT crl-14177 159 1 they they PRON crl-14177 159 2 were be AUX crl-14177 159 3 much much ADV crl-14177 159 4 less less ADV crl-14177 159 5 likely likely ADJ crl-14177 159 6 to to PART crl-14177 159 7 say say VERB crl-14177 159 8 that that SCONJ crl-14177 159 9 they they PRON crl-14177 159 10 would would AUX crl-14177 159 11 go go VERB crl-14177 159 12 to to ADP crl-14177 159 13 whomever whomever PROPN crl-14177 159 14 was be AUX crl-14177 159 15 at at ADP crl-14177 159 16 the the DET crl-14177 159 17 desk desk NOUN crl-14177 159 18 ( ( PUNCT crl-14177 159 19 14.6 14.6 NUM crl-14177 159 20 percent percent NOUN crl-14177 159 21 ) ) PUNCT crl-14177 159 22 than than ADP crl-14177 159 23 those those PRON crl-14177 159 24 with with ADP crl-14177 159 25 no no DET crl-14177 159 26 preference preference NOUN crl-14177 159 27 ( ( PUNCT crl-14177 159 28 27.4 27.4 NUM crl-14177 159 29 percent percent NOUN crl-14177 159 30 ) ) PUNCT crl-14177 159 31 . . PUNCT crl-14177 160 1 library library NOUN crl-14177 160 2 users user NOUN crl-14177 160 3 who who PRON crl-14177 160 4 looked look VERB crl-14177 160 5 for for ADP crl-14177 160 6 particular particular ADJ crl-14177 160 7 staff staff NOUN crl-14177 160 8 members member NOUN crl-14177 160 9 were be AUX crl-14177 160 10 also also ADV crl-14177 160 11 much much ADV crl-14177 160 12 more more ADV crl-14177 160 13 likely likely ADJ crl-14177 160 14 to to PART crl-14177 160 15 say say VERB crl-14177 160 16 that that SCONJ crl-14177 160 17 they they PRON crl-14177 160 18 january january NOUN crl-14177 160 19 1986 1986 NUM crl-14177 160 20 avoided avoid VERB crl-14177 160 21 certain certain ADJ crl-14177 160 22 staff staff NOUN crl-14177 160 23 members member NOUN crl-14177 160 24 ( ( PUNCT crl-14177 160 25 22 22 NUM crl-14177 160 26 percent percent NOUN crl-14177 160 27 ) ) PUNCT crl-14177 160 28 than than ADP crl-14177 160 29 those those PRON crl-14177 160 30 who who PRON crl-14177 160 31 did do VERB crl-14177 160 32 not not PART crl-14177 160 33 . . PUNCT crl-14177 161 1 ( ( PUNCT crl-14177 161 2 8.6 8.6 NUM crl-14177 161 3 percent percent NOUN crl-14177 161 4 ) ) PUNCT crl-14177 161 5 . . PUNCT crl-14177 162 1 individuals individual NOUN crl-14177 162 2 who who PRON crl-14177 162 3 look look VERB crl-14177 162 4 for for ADP crl-14177 162 5 particular particular ADJ crl-14177 162 6 staff staff NOUN crl-14177 162 7 when when SCONJ crl-14177 162 8 they they PRON crl-14177 162 9 seek seek VERB crl-14177 162 10 assistance assistance NOUN crl-14177 162 11 act act NOUN crl-14177 162 12 like like ADP crl-14177 162 13 the the DET crl-14177 162 14 clients client NOUN crl-14177 162 15 of of ADP crl-14177 162 16 other other ADJ crl-14177 162 17 professionals professional NOUN crl-14177 162 18 . . PUNCT crl-14177 163 1 they they PRON crl-14177 163 2 select select VERB crl-14177 163 3 the the DET crl-14177 163 4 professional professional ADJ crl-14177 163 5 and and CCONJ crl-14177 163 6 return return VERB crl-14177 163 7 to to ADP crl-14177 163 8 him he PRON crl-14177 163 9 or or CCONJ crl-14177 163 10 her she PRON crl-14177 163 11 when when SCONJ crl-14177 163 12 they they PRON crl-14177 163 13 need need VERB crl-14177 163 14 assistance assistance NOUN crl-14177 163 15 . . PUNCT crl-14177 164 1 they they PRON crl-14177 164 2 do do AUX crl-14177 164 3 not not PART crl-14177 164 4 prefer prefer VERB crl-14177 164 5 to to PART crl-14177 164 6 go go VERB crl-14177 164 7 to to ADP crl-14177 164 8 just just ADV crl-14177 164 9 anyone anyone PRON crl-14177 164 10 . . PUNCT crl-14177 165 1 in in ADP crl-14177 165 2 the the DET crl-14177 165 3 process process NOUN crl-14177 165 4 of of ADP crl-14177 165 5 selecting select VERB crl-14177 165 6 , , PUNCT crl-14177 165 7 they they PRON crl-14177 165 8 may may AUX crl-14177 165 9 also also ADV crl-14177 165 10 make make VERB crl-14177 165 11 a a DET crl-14177 165 12 conscious conscious ADJ crl-14177 165 13 decision decision NOUN crl-14177 165 14 to to PART crl-14177 165 15 avoid avoid VERB crl-14177 165 16 a a DET crl-14177 165 17 particular particular ADJ crl-14177 165 18 practitioner practitioner NOUN crl-14177 165 19 . . PUNCT crl-14177 166 1 they they PRON crl-14177 166 2 may may AUX crl-14177 166 3 learn learn VERB crl-14177 166 4 the the DET crl-14177 166 5 name name NOUN crl-14177 166 6 of of ADP crl-14177 166 7 the the DET crl-14177 166 8 staff staff NOUN crl-14177 166 9 member member NOUN crl-14177 166 10 with with ADP crl-14177 166 11 whom whom PRON crl-14177 166 12 they they PRON crl-14177 166 13 have have AUX crl-14177 166 14 developed develop VERB crl-14177 166 15 a a DET crl-14177 166 16 relationship relationship NOUN crl-14177 166 17 , , PUNCT crl-14177 166 18 but but CCONJ crl-14177 166 19 if if SCONJ crl-14177 166 20 not not PART crl-14177 166 21 , , PUNCT crl-14177 166 22 they they PRON crl-14177 166 23 will will AUX crl-14177 166 24 return return VERB crl-14177 166 25 to to ADP crl-14177 166 26 the the DET crl-14177 166 27 staff staff NOUN crl-14177 166 28 member member NOUN crl-14177 166 29 through through ADP crl-14177 166 30 recognition recognition NOUN crl-14177 166 31 alone alone ADV crl-14177 166 32 . . PUNCT crl-14177 167 1 users user NOUN crl-14177 167 2 who who PRON crl-14177 167 3 have have AUX crl-14177 167 4 learned learn VERB crl-14177 167 5 the the DET crl-14177 167 6 name name NOUN crl-14177 167 7 of of ADP crl-14177 167 8 a a DET crl-14177 167 9 practitioner practitioner NOUN crl-14177 167 10 benefit benefit NOUN crl-14177 167 11 by by ADP crl-14177 167 12 having have VERB crl-14177 167 13 the the DET crl-14177 167 14 ability ability NOUN crl-14177 167 15 to to PART crl-14177 167 16 reestablish reestablish VERB crl-14177 167 17 communication communication NOUN crl-14177 167 18 with with ADP crl-14177 167 19 a a DET crl-14177 167 20 professional professional NOUN crl-14177 167 21 at at ADP crl-14177 167 22 a a DET crl-14177 167 23 later later ADJ crl-14177 167 24 time time NOUN crl-14177 167 25 . . PUNCT crl-14177 168 1 21 21 NUM crl-14177 168 2 criteria criterion NOUN crl-14177 168 3 used use VERB crl-14177 168 4 to to PART crl-14177 168 5 select select VERB crl-14177 168 6 the the DET crl-14177 168 7 library/ library/ NUM crl-14177 168 8 information information NOUN crl-14177 168 9 professional professional ADJ crl-14177 168 10 only only ADV crl-14177 168 11 those those DET crl-14177 168 12 users user NOUN crl-14177 168 13 who who PRON crl-14177 168 14 have have AUX crl-14177 168 15 engaged engage VERB crl-14177 168 16 in in ADP crl-14177 168 17 client client NOUN crl-14177 168 18 behavior behavior NOUN crl-14177 168 19 develop develop VERB crl-14177 168 20 criteria criterion NOUN crl-14177 168 21 to to PART crl-14177 168 22 select select VERB crl-14177 168 23 staff staff NOUN crl-14177 168 24 . . PUNCT crl-14177 169 1 they they PRON crl-14177 169 2 constitute constitute VERB crl-14177 169 3 a a DET crl-14177 169 4 small small ADJ crl-14177 169 5 minority minority NOUN crl-14177 169 6 of of ADP crl-14177 169 7 library library NOUN crl-14177 169 8 users user NOUN crl-14177 169 9 ; ; PUNCT crl-14177 169 10 in in ADP crl-14177 169 11 this this DET crl-14177 169 12 study study NOUN crl-14177 169 13 only only ADV crl-14177 169 14 forty forty NUM crl-14177 169 15 - - PUNCT crl-14177 169 16 one one NUM crl-14177 169 17 qualified qualified ADJ crl-14177 169 18 . . PUNCT crl-14177 170 1 in in ADP crl-14177 170 2 librarianship librarianship NOUN crl-14177 170 3 the the DET crl-14177 170 4 absence absence NOUN crl-14177 170 5 of of ADP crl-14177 170 6 obvious obvious ADJ crl-14177 170 7 credentials credential NOUN crl-14177 170 8 or or CCONJ crl-14177 170 9 specialties specialty NOUN crl-14177 170 10 known know VERB crl-14177 170 11 to to ADP crl-14177 170 12 the the DET crl-14177 170 13 client client NOUN crl-14177 170 14 - - PUNCT crl-14177 170 15 such such ADJ crl-14177 170 16 as as ADP crl-14177 170 17 family family NOUN crl-14177 170 18 practice practice NOUN crl-14177 170 19 or or CCONJ crl-14177 170 20 obstetrics obstetric NOUN crl-14177 170 21 in in ADP crl-14177 170 22 medicine medicine NOUN crl-14177 170 23 , , PUNCT crl-14177 170 24 or or CCONJ crl-14177 170 25 divorce divorce NOUN crl-14177 170 26 or or CCONJ crl-14177 170 27 taxation taxation NOUN crl-14177 170 28 in in ADP crl-14177 170 29 law law NOUN crl-14177 170 30 - - PUNCT crl-14177 170 31 requires require VERB crl-14177 170 32 the the DET crl-14177 170 33 clients client NOUN crl-14177 170 34 to to PART crl-14177 170 35 develop develop VERB crl-14177 170 36 their their PRON crl-14177 170 37 own own ADJ crl-14177 170 38 criteria criterion NOUN crl-14177 170 39 . . PUNCT crl-14177 171 1 these these DET crl-14177 171 2 criteria criterion NOUN crl-14177 171 3 allow allow VERB crl-14177 171 4 the the DET crl-14177 171 5 client client NOUN crl-14177 171 6 to to PART crl-14177 171 7 develop develop VERB crl-14177 171 8 the the DET crl-14177 171 9 qualities quality NOUN crl-14177 171 10 later later ADV crl-14177 171 11 sought seek VERB crl-14177 171 12 in in ADP crl-14177 171 13 the the DET crl-14177 171 14 practitioner practitioner NOUN crl-14177 171 15 . . PUNCT crl-14177 172 1 expertise expertise PROPN crl-14177 172 2 was be AUX crl-14177 172 3 the the DET crl-14177 172 4 criterion criterion NOUN crl-14177 172 5 most most ADV crl-14177 172 6 often often ADV crl-14177 172 7 used use VERB crl-14177 172 8 by by ADP crl-14177 172 9 the the DET crl-14177 172 10 respondents respondent NOUN crl-14177 172 11 in in ADP crl-14177 172 12 this this DET crl-14177 172 13 study study NOUN crl-14177 172 14 ; ; PUNCT crl-14177 172 15 half half NOUN crl-14177 172 16 of of ADP crl-14177 172 17 those those PRON crl-14177 172 18 who who PRON crl-14177 172 19 looked look VERB crl-14177 172 20 for for ADP crl-14177 172 21 a a DET crl-14177 172 22 particular particular ADJ crl-14177 172 23 staff staff NOUN crl-14177 172 24 member member NOUN crl-14177 172 25 said say VERB crl-14177 172 26 that that SCONJ crl-14177 172 27 the the DET crl-14177 172 28 staff staff NOUN crl-14177 172 29 member member NOUN crl-14177 172 30 was be AUX crl-14177 172 31 selected select VERB crl-14177 172 32 for for ADP crl-14177 172 33 expertise expertise NOUN crl-14177 172 34 or or CCONJ crl-14177 172 35 knowledge knowledge NOUN crl-14177 172 36 exhibited exhibit VERB crl-14177 172 37 in in ADP crl-14177 172 38 a a DET crl-14177 172 39 past past ADJ crl-14177 172 40 encounter encounter NOUN crl-14177 172 41 . . PUNCT crl-14177 173 1 thirty thirty NUM crl-14177 173 2 - - PUNCT crl-14177 173 3 nine nine NUM crl-14177 173 4 percent percent NOUN crl-14177 173 5 of of ADP crl-14177 173 6 those those PRON crl-14177 173 7 who who PRON crl-14177 173 8 looked look VERB crl-14177 173 9 for for ADP crl-14177 173 10 a a DET crl-14177 173 11 particular particular ADJ crl-14177 173 12 staff staff NOUN crl-14177 173 13 member member NOUN crl-14177 173 14 said say VERB crl-14177 173 15 that that SCONJ crl-14177 173 16 they they PRON crl-14177 173 17 selected select VERB crl-14177 173 18 the the DET crl-14177 173 19 staff staff NOUN crl-14177 173 20 member member NOUN crl-14177 173 21 because because SCONJ crl-14177 173 22 they they PRON crl-14177 173 23 recognized recognize VERB crl-14177 173 24 that that DET crl-14177 173 25 person person NOUN crl-14177 173 26 . . PUNCT crl-14177 174 1 finally finally ADV crl-14177 174 2 , , PUNCT crl-14177 174 3 sixteen sixteen NUM crl-14177 174 4 did do VERB crl-14177 174 5 so so ADV crl-14177 174 6 because because SCONJ crl-14177 174 7 the the DET crl-14177 174 8 staff staff NOUN crl-14177 174 9 member member NOUN crl-14177 174 10 seemed seem VERB crl-14177 174 11 friendly friendly ADJ crl-14177 174 12 or or CCONJ crl-14177 174 13 approachable approachable ADJ crl-14177 174 14 . . PUNCT crl-14177 175 1 the the DET crl-14177 175 2 inclination inclination NOUN crl-14177 175 3 to to PART crl-14177 175 4 return return VERB crl-14177 175 5 the the DET crl-14177 175 6 inclination inclination NOUN crl-14177 175 7 to to PART crl-14177 175 8 return return VERB crl-14177 175 9 is be AUX crl-14177 175 10 a a DET crl-14177 175 11 strong strong ADJ crl-14177 175 12 indicator indicator NOUN crl-14177 175 13 that that SCONJ crl-14177 175 14 the the DET crl-14177 175 15 user user NOUN crl-14177 175 16 has have AUX crl-14177 175 17 established establish VERB crl-14177 175 18 a a DET crl-14177 175 19 client client NOUN crl-14177 175 20 relationship relationship NOUN crl-14177 175 21 with with ADP crl-14177 175 22 a a DET crl-14177 175 23 staff staff NOUN crl-14177 175 24 member member NOUN crl-14177 175 25 . . PUNCT crl-14177 176 1 in in ADP crl-14177 176 2 this this DET crl-14177 176 3 study study NOUN crl-14177 176 4 , , PUNCT crl-14177 176 5 the the DET crl-14177 176 6 360 360 NUM crl-14177 176 7 users user NOUN crl-14177 176 8 who who PRON crl-14177 176 9 asked ask VERB crl-14177 176 10 questions question NOUN crl-14177 176 11 , , PUNCT crl-14177 176 12 and and CCONJ crl-14177 176 13 would would AUX crl-14177 176 14 return return VERB crl-14177 176 15 to to ADP crl-14177 176 16 the the DET crl-14177 176 17 staff staff NOUN crl-14177 176 18 member member NOUN crl-14177 176 19 who who PRON crl-14177 176 20 had have AUX crl-14177 176 21 assisted assist VERB crl-14177 176 22 them they PRON crl-14177 176 23 , , PUNCT crl-14177 176 24 were be AUX crl-14177 176 25 more more ADV crl-14177 176 26 likely likely ADJ crl-14177 176 27 to to PART crl-14177 176 28 know know VERB crl-14177 176 29 that that SCONJ crl-14177 176 30 different different ADJ crl-14177 176 31 categories category NOUN crl-14177 176 32 of of ADP crl-14177 176 33 staff staff NOUN crl-14177 176 34 worked work VERB crl-14177 176 35 in in ADP crl-14177 176 36 the the DET crl-14177 176 37 library library NOUN crl-14177 176 38 ( ( PUNCT crl-14177 176 39 89 89 NUM crl-14177 176 40 percent percent NOUN crl-14177 176 41 ) ) PUNCT crl-14177 176 42 than than ADP crl-14177 176 43 those those PRON crl-14177 176 44 who who PRON crl-14177 176 45 did do AUX crl-14177 176 46 n't not PART crl-14177 176 47 care care VERB crl-14177 176 48 if if SCONJ crl-14177 176 49 they they PRON crl-14177 176 50 returned return VERB crl-14177 176 51 to to ADP crl-14177 176 52 the the DET crl-14177 176 53 staff staff NOUN crl-14177 176 54 member member NOUN crl-14177 176 55 ( ( PUNCT crl-14177 176 56 79 79 NUM crl-14177 176 57 percent percent NOUN crl-14177 176 58 ) ) PUNCT crl-14177 176 59 . . PUNCT crl-14177 177 1 they they PRON crl-14177 177 2 are be AUX crl-14177 177 3 more more ADJ crl-14177 177 4 than than ADP crl-14177 177 5 twice twice ADV crl-14177 177 6 as as ADV crl-14177 177 7 likely likely ADJ crl-14177 177 8 to to PART crl-14177 177 9 recognize recognize VERB crl-14177 177 10 or or CCONJ crl-14177 177 11 know know VERB crl-14177 177 12 the the DET crl-14177 177 13 name name NOUN crl-14177 177 14 of of ADP crl-14177 177 15 the the DET crl-14177 177 16 staff staff NOUN crl-14177 177 17 member member NOUN crl-14177 177 18 ( ( PUNCT crl-14177 177 19 26 26 NUM crl-14177 177 20 percent percent NOUN crl-14177 177 21 ) ) PUNCT crl-14177 177 22 than than ADP crl-14177 177 23 those those PRON crl-14177 177 24 who who PRON crl-14177 177 25 did do AUX crl-14177 177 26 n't not PART crl-14177 177 27 care care VERB crl-14177 177 28 ( ( PUNCT crl-14177 177 29 13 13 NUM crl-14177 177 30 percent percent NOUN crl-14177 177 31 ) ) PUNCT crl-14177 177 32 . . PUNCT crl-14177 178 1 none none NOUN crl-14177 178 2 of of ADP crl-14177 178 3 those those PRON crl-14177 178 4 who who PRON crl-14177 178 5 said say VERB crl-14177 178 6 they they PRON crl-14177 178 7 would would AUX crl-14177 178 8 prefer prefer VERB crl-14177 178 9 to to PART crl-14177 178 10 go go VERB crl-14177 178 11 to to ADP crl-14177 178 12 someone someone PRON crl-14177 178 13 else else ADV crl-14177 178 14 the the DET crl-14177 178 15 next next ADJ crl-14177 178 16 time time NOUN crl-14177 178 17 knew know VERB crl-14177 178 18 the the DET crl-14177 178 19 name name NOUN crl-14177 178 20 of of ADP crl-14177 178 21 the the DET crl-14177 178 22 staff staff NOUN crl-14177 178 23 member member NOUN crl-14177 178 24 who who PRON crl-14177 178 25 had have AUX crl-14177 178 26 assisted assist VERB crl-14177 178 27 them they PRON crl-14177 178 28 . . PUNCT crl-14177 179 1 those those PRON crl-14177 179 2 who who PRON crl-14177 179 3 return return VERB crl-14177 179 4 are be AUX crl-14177 179 5 twice twice ADV crl-14177 179 6 as as ADV crl-14177 179 7 likely likely ADJ crl-14177 179 8 to to PART crl-14177 179 9 say say VERB crl-14177 179 10 that that SCONJ crl-14177 179 11 a a DET crl-14177 179 12 library library NOUN crl-14177 179 13 staff staff NOUN crl-14177 179 14 member member NOUN crl-14177 179 15 had have AUX crl-14177 179 16 spoken speak VERB crl-14177 179 17 to to ADP crl-14177 179 18 their their PRON crl-14177 179 19 class class NOUN crl-14177 179 20 ( ( PUNCT crl-14177 179 21 12 12 NUM crl-14177 179 22 percent percent NOUN crl-14177 179 23 ) ) PUNCT crl-14177 179 24 than than ADP crl-14177 179 25 those those PRON crl-14177 179 26 who who PRON crl-14177 179 27 had have VERB crl-14177 179 28 no no DET crl-14177 179 29 preference preference NOUN crl-14177 179 30 ( ( PUNCT crl-14177 179 31 6 6 NUM crl-14177 179 32 percent percent NOUN crl-14177 179 33 ) ) PUNCT crl-14177 179 34 . . PUNCT crl-14177 180 1 finally finally ADV crl-14177 180 2 , , PUNCT crl-14177 180 3 they they PRON crl-14177 180 4 are be AUX crl-14177 180 5 twice twice ADV crl-14177 180 6 as as ADV crl-14177 180 7 likely likely ADJ crl-14177 180 8 to to PART crl-14177 180 9 cite cite VERB crl-14177 180 10 expertise expertise NOUN crl-14177 180 11 as as ADP crl-14177 180 12 a a DET crl-14177 180 13 criterion criterion NOUN crl-14177 180 14 for for ADP crl-14177 180 15 selection selection NOUN crl-14177 180 16 than than ADP crl-14177 180 17 those those PRON crl-14177 180 18 who who PRON crl-14177 180 19 had have VERB crl-14177 180 20 no no DET crl-14177 180 21 preference preference NOUN crl-14177 180 22 ( ( PUNCT crl-14177 180 23 25 25 NUM crl-14177 180 24 percent percent NOUN crl-14177 180 25 to to ADP crl-14177 180 26 12 12 NUM crl-14177 180 27 percent percent NOUN crl-14177 180 28 ) ) PUNCT crl-14177 180 29 . . PUNCT crl-14177 181 1 criteria criterion NOUN crl-14177 181 2 used use VERB crl-14177 181 3 to to PART crl-14177 181 4 avoid avoid VERB crl-14177 181 5 staff staff NOUN crl-14177 181 6 library library NOUN crl-14177 181 7 users user NOUN crl-14177 181 8 who who PRON crl-14177 181 9 avoid avoid VERB crl-14177 181 10 particular particular ADJ crl-14177 181 11 staff staff NOUN crl-14177 181 12 members member NOUN crl-14177 181 13 have have VERB crl-14177 181 14 client client NOUN crl-14177 181 15 behavior behavior NOUN crl-14177 181 16 in in ADP crl-14177 181 17 common common ADJ crl-14177 181 18 with with ADP crl-14177 181 19 those those PRON crl-14177 181 20 who who PRON crl-14177 181 21 seek seek VERB crl-14177 181 22 out out ADP crl-14177 181 23 staff staff NOUN crl-14177 181 24 . . PUNCT crl-14177 182 1 they they PRON crl-14177 182 2 distinguish distinguish VERB crl-14177 182 3 among among ADP crl-14177 182 4 staff staff NOUN crl-14177 182 5 members member NOUN crl-14177 182 6 and and CCONJ crl-14177 182 7 they they PRON crl-14177 182 8 exhibit exhibit VERB crl-14177 182 9 preferences preference NOUN crl-14177 182 10 . . PUNCT crl-14177 183 1 fourteen fourteen NUM crl-14177 183 2 percent percent NOUN crl-14177 183 3 of of ADP crl-14177 183 4 those those PRON crl-14177 183 5 who who PRON crl-14177 183 6 asked ask VERB crl-14177 183 7 questions question NOUN crl-14177 183 8 reported report VERB crl-14177 183 9 that that SCONJ crl-14177 183 10 they they PRON crl-14177 183 11 avoided avoid VERB crl-14177 183 12 specific specific ADJ crl-14177 183 13 staff staff NOUN crl-14177 183 14 members member NOUN crl-14177 183 15 . . PUNCT crl-14177 184 1 library library NOUN crl-14177 184 2 users user NOUN crl-14177 184 3 who who PRON crl-14177 184 4 sought seek VERB crl-14177 184 5 specific specific ADJ crl-14177 184 6 · · PUNCT crl-14177 184 7 staff staff NOUN crl-14177 184 8 members member NOUN crl-14177 184 9 were be AUX crl-14177 184 10 more more ADV crl-14177 184 11 likely likely ADJ crl-14177 184 12 to to PART crl-14177 184 13 avoid avoid VERB crl-14177 184 14 particular particular ADJ crl-14177 184 15 staff staff NOUN crl-14177 184 16 ( ( PUNCT crl-14177 184 17 22 22 NUM crl-14177 184 18 percent percent NOUN crl-14177 184 19 ) ) PUNCT crl-14177 184 20 than than ADP crl-14177 184 21 those those PRON crl-14177 184 22 who who PRON crl-14177 184 23 did do AUX crl-14177 184 24 not not PART crl-14177 184 25 ( ( PUNCT crl-14177 184 26 9 9 NUM crl-14177 184 27 percent percent NOUN crl-14177 184 28 ) ) PUNCT crl-14177 184 29 . . PUNCT crl-14177 185 1 the the DET crl-14177 185 2 reasons reason NOUN crl-14177 185 3 for for ADP crl-14177 185 4 avoidance avoidance NOUN crl-14177 185 5 were be AUX crl-14177 185 6 grouped group VERB crl-14177 185 7 into into ADP crl-14177 185 8 two two NUM crl-14177 185 9 main main ADJ crl-14177 185 10 categories category NOUN crl-14177 185 11 : : PUNCT crl-14177 185 12 ( ( PUNCT crl-14177 185 13 1 1 X crl-14177 185 14 ) ) PUNCT crl-14177 185 15 negative negative ADJ crl-14177 185 16 style style NOUN crl-14177 185 17 of of ADP crl-14177 185 18 the the DET crl-14177 185 19 staff staff NOUN crl-14177 185 20 member member NOUN crl-14177 185 21 , , PUNCT crl-14177 185 22 based base VERB crl-14177 185 23 on on ADP crl-14177 185 24 past past ADJ crl-14177 185 25 experience experience NOUN crl-14177 185 26 or or CCONJ crl-14177 185 27 perception perception NOUN crl-14177 185 28 ; ; PUNCT crl-14177 185 29 and and CCONJ crl-14177 185 30 ( ( PUNCT crl-14177 185 31 2 2 NUM crl-14177 185 32 ) ) PUNCT crl-14177 185 33 past past ADP crl-14177 185 34 experience experience NOUN crl-14177 185 35 unrelated unrelated ADJ crl-14177 185 36 to to ADP crl-14177 185 37 expertise expertise NOUN crl-14177 185 38 . . PUNCT crl-14177 186 1 about about ADV crl-14177 186 2 half half NOUN crl-14177 186 3 of of ADP crl-14177 186 4 the the DET crl-14177 186 5 users user NOUN crl-14177 186 6 avoided avoid VERB crl-14177 186 7 particular particular ADJ crl-14177 186 8 staff staff NOUN crl-14177 186 9 members member NOUN crl-14177 186 10 because because SCONJ crl-14177 186 11 they they PRON crl-14177 186 12 were be AUX crl-14177 186 13 unpleasant unpleasant ADJ crl-14177 186 14 to to PART crl-14177 186 15 approach approach VERB crl-14177 186 16 . . PUNCT crl-14177 187 1 although although SCONJ crl-14177 187 2 some some DET crl-14177 187 3 users user NOUN crl-14177 187 4 avoided avoid VERB crl-14177 187 5 a a DET crl-14177 187 6 particular particular ADJ crl-14177 187 7 staff staff NOUN crl-14177 187 8 member member NOUN crl-14177 187 9 because because SCONJ crl-14177 187 10 they they PRON crl-14177 187 11 thought think VERB crl-14177 187 12 that that DET crl-14177 187 13 person person NOUN crl-14177 187 14 was be AUX crl-14177 187 15 a a DET crl-14177 187 16 student student NOUN crl-14177 187 17 or or CCONJ crl-14177 187 18 a a DET crl-14177 187 19 nonprofessional nonprofessional ADJ crl-14177 187 20 , , PUNCT crl-14177 187 21 56 56 NUM crl-14177 187 22 percent percent NOUN crl-14177 187 23 of of ADP crl-14177 187 24 the the DET crl-14177 187 25 staff staff NOUN crl-14177 187 26 members member NOUN crl-14177 187 27 avoided avoid VERB crl-14177 187 28 were be AUX crl-14177 187 29 thought think VERB crl-14177 187 30 to to PART crl-14177 187 31 be be AUX crl-14177 187 32 librarians librarian NOUN crl-14177 187 33 . . PUNCT crl-14177 188 1 forty forty NUM crl-14177 188 2 - - PUNCT crl-14177 188 3 four four NUM crl-14177 188 4 percent percent NOUN crl-14177 188 5 avoided avoid VERB crl-14177 188 6 certain certain ADJ crl-14177 188 7 staff staff NOUN crl-14177 188 8 members member NOUN crl-14177 188 9 because because SCONJ crl-14177 188 10 in in ADP crl-14177 188 11 a a DET crl-14177 188 12 past past ADJ crl-14177 188 13 experience experience NOUN crl-14177 188 14 the the DET crl-14177 188 15 staff staff NOUN crl-14177 188 16 member member NOUN crl-14177 188 17 had have AUX crl-14177 188 18 appeared appear VERB crl-14177 188 19 to to PART crl-14177 188 20 be be AUX crl-14177 188 21 too too ADV crl-14177 188 22 busy busy ADJ crl-14177 188 23 to to PART crl-14177 188 24 deal deal VERB crl-14177 188 25 with with ADP crl-14177 188 26 their their PRON crl-14177 188 27 inquiry inquiry NOUN crl-14177 188 28 , , PUNCT crl-14177 188 29 had have AUX crl-14177 188 30 given give VERB crl-14177 188 31 no no DET crl-14177 188 32 help help NOUN crl-14177 188 33 , , PUNCT crl-14177 188 34 or or CCONJ crl-14177 188 35 had have AUX crl-14177 188 36 given give VERB crl-14177 188 37 more more ADJ crl-14177 188 38 help help NOUN crl-14177 188 39 than than SCONJ crl-14177 188 40 the the DET crl-14177 188 41 user user NOUN crl-14177 188 42 needed need VERB crl-14177 188 43 . . PUNCT crl-14177 189 1 summary summary NOUN crl-14177 189 2 and and CCONJ crl-14177 189 3 implications implication VERB crl-14177 189 4 the the DET crl-14177 189 5 introductory introductory ADJ crl-14177 189 6 section section NOUN crl-14177 189 7 of of ADP crl-14177 189 8 this this DET crl-14177 189 9 paper paper NOUN crl-14177 189 10 raised raise VERB crl-14177 189 11 questions question NOUN crl-14177 189 12 about about ADP crl-14177 189 13 how how SCONJ crl-14177 189 14 present present ADJ crl-14177 189 15 reference reference NOUN crl-14177 189 16 practices practice NOUN crl-14177 189 17 keep keep VERB crl-14177 189 18 users user NOUN crl-14177 189 19 from from ADP crl-14177 189 20 recognizing recognize VERB crl-14177 189 21 the the DET crl-14177 189 22 professionalism professionalism NOUN crl-14177 189 23 inherent inherent ADJ crl-14177 189 24 in in ADP crl-14177 189 25 this this DET crl-14177 189 26 acthe acthe ADJ crl-14177 189 27 influence influence NOUN crl-14177 189 28 of of ADP crl-14177 189 29 reference reference NOUN crl-14177 189 30 practices practice VERB crl-14177 189 31 65 65 NUM crl-14177 189 32 tivity tivity NOUN crl-14177 189 33 . . PUNCT crl-14177 190 1 the the DET crl-14177 190 2 data datum NOUN crl-14177 190 3 show show VERB crl-14177 190 4 that that SCONJ crl-14177 190 5 library library NOUN crl-14177 190 6 users user NOUN crl-14177 190 7 : : PUNCT crl-14177 190 8 ( ( PUNCT crl-14177 190 9 1 1 X crl-14177 190 10 ) ) PUNCT crl-14177 190 11 do do AUX crl-14177 190 12 not not PART crl-14177 190 13 easily easily ADV crl-14177 190 14 distinguish distinguish VERB crl-14177 190 15 between between ADP crl-14177 190 16 librarians librarian NOUN crl-14177 190 17 and and CCONJ crl-14177 190 18 other other ADJ crl-14177 190 19 staff staff NOUN crl-14177 190 20 members member NOUN crl-14177 190 21 ; ; PUNCT crl-14177 190 22 ( ( PUNCT crl-14177 190 23 2 2 X crl-14177 190 24 ) ) PUNCT crl-14177 190 25 have have VERB crl-14177 190 26 only only ADV crl-14177 190 27 a a DET crl-14177 190 28 vague vague ADJ crl-14177 190 29 notion notion NOUN crl-14177 190 30 of of ADP crl-14177 190 31 staff staff NOUN crl-14177 190 32 differentiation differentiation NOUN crl-14177 190 33 ; ; PUNCT crl-14177 190 34 ( ( PUNCT crl-14177 190 35 3 3 X crl-14177 190 36 ) ) PUNCT crl-14177 190 37 are be AUX crl-14177 190 38 unaware unaware ADJ crl-14177 190 39 of of ADP crl-14177 190 40 the the DET crl-14177 190 41 credentials credential NOUN crl-14177 190 42 of of ADP crl-14177 190 43 librarians librarian NOUN crl-14177 190 44 ; ; PUNCT crl-14177 190 45 and and CCONJ crl-14177 190 46 ( ( PUNCT crl-14177 190 47 4 4 NUM crl-14177 190 48 ) ) PUNCT crl-14177 190 49 environmental environmental ADJ crl-14177 190 50 clues clue NOUN crl-14177 190 51 or or CCONJ crl-14177 190 52 other other ADJ crl-14177 190 53 circumstantial circumstantial ADJ crl-14177 190 54 evidence evidence NOUN crl-14177 190 55 are be AUX crl-14177 190 56 used use VERB crl-14177 190 57 to to PART crl-14177 190 58 identify identify VERB crl-14177 190 59 staff staff NOUN crl-14177 190 60 by by ADP crl-14177 190 61 category category NOUN crl-14177 190 62 . . PUNCT crl-14177 191 1 without without ADP crl-14177 191 2 doubt doubt NOUN crl-14177 191 3 , , PUNCT crl-14177 191 4 misperceptions misperception NOUN crl-14177 191 5 influence influence VERB crl-14177 191 6 the the DET crl-14177 191 7 ability ability NOUN crl-14177 191 8 of of ADP crl-14177 191 9 librarians librarian NOUN crl-14177 191 10 to to PART crl-14177 191 11 practice practice VERB crl-14177 191 12 their their PRON crl-14177 191 13 profession profession NOUN crl-14177 191 14 , , PUNCT crl-14177 191 15 because because SCONJ crl-14177 191 16 librarians librarian NOUN crl-14177 191 17 can can AUX crl-14177 191 18 not not PART crl-14177 191 19 serve serve VERB crl-14177 191 20 effectively effectively ADV crl-14177 191 21 those those PRON crl-14177 191 22 who who PRON crl-14177 191 23 understand understand VERB crl-14177 191 24 neither neither CCONJ crl-14177 191 25 their their PRON crl-14177 191 26 purpose purpose NOUN crl-14177 191 27 nor nor CCONJ crl-14177 191 28 their their PRON crl-14177 191 29 expertise expertise NOUN crl-14177 191 30 . . PUNCT crl-14177 192 1 if if SCONJ crl-14177 192 2 users user NOUN crl-14177 192 3 can can AUX crl-14177 192 4 not not PART crl-14177 192 5 distinguish distinguish VERB crl-14177 192 6 between between ADP crl-14177 192 7 professionals professional NOUN crl-14177 192 8 and and CCONJ crl-14177 192 9 other other ADJ crl-14177 192 10 staff staff NOUN crl-14177 192 11 , , PUNCT crl-14177 192 12 they they PRON crl-14177 192 13 may may AUX crl-14177 192 14 respond respond VERB crl-14177 192 15 inappropriately inappropriately ADV crl-14177 192 16 to to ADP crl-14177 192 17 the the DET crl-14177 192 18 profession profession NOUN crl-14177 192 19 . . PUNCT crl-14177 193 1 inappropriate inappropriate ADJ crl-14177 193 2 responses response NOUN crl-14177 193 3 may may AUX crl-14177 193 4 include include VERB crl-14177 193 5 ( ( PUNCT crl-14177 193 6 1 1 NUM crl-14177 193 7 ) ) PUNCT crl-14177 193 8 a a DET crl-14177 193 9 misunderstanding misunderstanding NOUN crl-14177 193 10 of of ADP crl-14177 193 11 the the DET crl-14177 193 12 role role NOUN crl-14177 193 13 of of ADP crl-14177 193 14 the the DET crl-14177 193 15 librarians librarians PROPN crl-14177 193 16 as as ADP crl-14177 193 17 an an DET crl-14177 193 18 information information NOUN crl-14177 193 19 intermediary intermediary NOUN crl-14177 193 20 , , PUNCT crl-14177 193 21 ( ( PUNCT crl-14177 193 22 2 2 X crl-14177 193 23 ) ) PUNCT crl-14177 193 24 assuming assume VERB crl-14177 193 25 all all DET crl-14177 193 26 staff staff NOUN crl-14177 193 27 have have VERB crl-14177 193 28 the the DET crl-14177 193 29 same same ADJ crl-14177 193 30 credentials credential NOUN crl-14177 193 31 and and CCONJ crl-14177 193 32 provide provide VERB crl-14177 193 33 the the DET crl-14177 193 34 same same ADJ crl-14177 193 35 level level NOUN crl-14177 193 36 of of ADP crl-14177 193 37 service service NOUN crl-14177 193 38 , , PUNCT crl-14177 193 39 ( ( PUNCT crl-14177 193 40 3 3 X crl-14177 193 41 ) ) PUNCT crl-14177 193 42 developing develop VERB crl-14177 193 43 invalid invalid ADJ crl-14177 193 44 criteria criterion NOUN crl-14177 193 45 about about ADP crl-14177 193 46 whom whom PRON crl-14177 193 47 to to PART crl-14177 193 48 consult consult VERB crl-14177 193 49 when when SCONJ crl-14177 193 50 assistance assistance NOUN crl-14177 193 51 is be AUX crl-14177 193 52 needed need VERB crl-14177 193 53 , , PUNCT crl-14177 193 54 or or CCONJ crl-14177 193 55 ( ( PUNCT crl-14177 193 56 4 4 X crl-14177 193 57 ) ) PUNCT crl-14177 193 58 thinking thinking NOUN crl-14177 193 59 of of ADP crl-14177 193 60 staff staff NOUN crl-14177 193 61 as as ADP crl-14177 193 62 merely merely ADV crl-14177 193 63 custodians custodian NOUN crl-14177 193 64 of of ADP crl-14177 193 65 material material NOUN crl-14177 193 66 . . PUNCT crl-14177 194 1 professional professional ADJ crl-14177 194 2 practice practice NOUN crl-14177 194 3 that that PRON crl-14177 194 4 places place VERB crl-14177 194 5 anonymous anonymous ADJ crl-14177 194 6 staff staff NOUN crl-14177 194 7 members member NOUN crl-14177 194 8 behind behind ADP crl-14177 194 9 the the DET crl-14177 194 10 reference reference NOUN crl-14177 194 11 desk desk NOUN crl-14177 194 12 not not PART crl-14177 194 13 only only ADV crl-14177 194 14 lacks lack VERB crl-14177 194 15 a a DET crl-14177 194 16 theoretical theoretical ADJ crl-14177 194 17 basis basis NOUN crl-14177 194 18 but but CCONJ crl-14177 194 19 also also ADV crl-14177 194 20 is be AUX crl-14177 194 21 dysfunctional dysfunctional ADJ crl-14177 194 22 . . PUNCT crl-14177 195 1 22 22 NUM crl-14177 195 2 present present ADJ crl-14177 195 3 practice practice NOUN crl-14177 195 4 produces produce VERB crl-14177 195 5 users user NOUN crl-14177 195 6 who who PRON crl-14177 195 7 have have VERB crl-14177 195 8 little little ADJ crl-14177 195 9 contact contact NOUN crl-14177 195 10 with with ADP crl-14177 195 11 librarians librarian NOUN crl-14177 195 12 , , PUNCT crl-14177 195 13 usually usually ADV crl-14177 195 14 ask ask VERB crl-14177 195 15 only only ADV crl-14177 195 16 directional directional ADJ crl-14177 195 17 questions question NOUN crl-14177 195 18 , , PUNCT crl-14177 195 19 and and CCONJ crl-14177 195 20 show show VERB crl-14177 195 21 little little ADJ crl-14177 195 22 preference preference NOUN crl-14177 195 23 for for ADP crl-14177 195 24 who who PRON crl-14177 195 25 answers answer VERB crl-14177 195 26 their their PRON crl-14177 195 27 questions question NOUN crl-14177 195 28 . . PUNCT crl-14177 196 1 most most ADJ crl-14177 196 2 users user NOUN crl-14177 196 3 are be AUX crl-14177 196 4 not not PART crl-14177 196 5 true true ADJ crl-14177 196 6 clients client NOUN crl-14177 196 7 : : PUNCT crl-14177 196 8 their their PRON crl-14177 196 9 relationship relationship NOUN crl-14177 196 10 is be AUX crl-14177 196 11 limited limit VERB crl-14177 196 12 by by ADP crl-14177 196 13 present present ADJ crl-14177 196 14 reference reference NOUN crl-14177 196 15 practice practice NOUN crl-14177 196 16 to to ADP crl-14177 196 17 an an DET crl-14177 196 18 isolated isolate VERB crl-14177 196 19 encounter encounter NOUN crl-14177 196 20 . . PUNCT crl-14177 197 1 a a DET crl-14177 197 2 few few ADJ crl-14177 197 3 users user NOUN crl-14177 197 4 have have AUX crl-14177 197 5 overcome overcome VERB crl-14177 197 6 the the DET crl-14177 197 7 constraints constraint NOUN crl-14177 197 8 of of ADP crl-14177 197 9 the the DET crl-14177 197 10 environment environment NOUN crl-14177 197 11 and and CCONJ crl-14177 197 12 developed develop VERB crl-14177 197 13 a a DET crl-14177 197 14 true true ADJ crl-14177 197 15 client client NOUN crl-14177 197 16 relationship relationship NOUN crl-14177 197 17 with with ADP crl-14177 197 18 willing willing ADJ crl-14177 197 19 professionals professional NOUN crl-14177 197 20 or or CCONJ crl-14177 197 21 other other ADJ crl-14177 197 22 staff staff NOUN crl-14177 197 23 . . PUNCT crl-14177 198 1 in in ADP crl-14177 198 2 recent recent ADJ crl-14177 198 3 years year NOUN crl-14177 198 4 libraries library NOUN crl-14177 198 5 have have AUX crl-14177 198 6 made make VERB crl-14177 198 7 greater great ADJ crl-14177 198 8 use use NOUN crl-14177 198 9 of of ADP crl-14177 198 10 information information NOUN crl-14177 198 11 desks desk NOUN crl-14177 198 12 to to PART crl-14177 198 13 respond respond VERB crl-14177 198 14 to to ADP crl-14177 198 15 the the DET crl-14177 198 16 directional directional ADJ crl-14177 198 17 questions question NOUN crl-14177 198 18 that that PRON crl-14177 198 19 make make VERB crl-14177 198 20 up up ADP crl-14177 198 21 such such DET crl-14177 198 22 a a DET crl-14177 198 23 large large ADJ crl-14177 198 24 percentage percentage NOUN crl-14177 198 25 of of ADP crl-14177 198 26 the the DET crl-14177 198 27 reference reference NOUN crl-14177 198 28 work work NOUN crl-14177 198 29 load load NOUN crl-14177 198 30 . . PUNCT crl-14177 199 1 these these DET crl-14177 199 2 desks desk NOUN crl-14177 199 3 have have AUX crl-14177 199 4 been be AUX crl-14177 199 5 staffed staff VERB crl-14177 199 6 by by ADP crl-14177 199 7 nonprofessionals nonprofessional NOUN crl-14177 199 8 or or CCONJ crl-14177 199 9 students student NOUN crl-14177 199 10 trained train VERB crl-14177 199 11 to to PART crl-14177 199 12 answer answer VERB crl-14177 199 13 directional directional ADJ crl-14177 199 14 questions question NOUN crl-14177 199 15 , , PUNCT crl-14177 199 16 to to PART crl-14177 199 17 provide provide VERB crl-14177 199 18 simple simple ADJ crl-14177 199 19 biblio8!aphic biblio8!aphic ADJ crl-14177 199 20 information information NOUN crl-14177 199 21 , , PUNCT crl-14177 199 22 and and CCONJ crl-14177 199 23 to to PART crl-14177 199 24 filter filter VERB crl-14177 199 25 questions question NOUN crl-14177 199 26 . . PUNCT crl-14177 200 1 23 23 NUM crl-14177 201 1 it it PRON crl-14177 201 2 does do AUX crl-14177 201 3 not not PART crl-14177 201 4 appear appear VERB crl-14177 201 5 that that SCONJ crl-14177 201 6 those those PRON crl-14177 201 7 who who PRON crl-14177 201 8 have have AUX crl-14177 201 9 created create VERB crl-14177 201 10 these these DET crl-14177 201 11 desks desk NOUN crl-14177 201 12 have have AUX crl-14177 201 13 taken take VERB crl-14177 201 14 into into ADP crl-14177 201 15 account account NOUN crl-14177 201 16 the the DET crl-14177 201 17 limited limited ADJ crl-14177 201 18 knowledge knowledge NOUN crl-14177 201 19 that that PRON crl-14177 201 20 library library NOUN crl-14177 201 21 users user NOUN crl-14177 201 22 have have VERB crl-14177 201 23 of of ADP crl-14177 201 24 staff staff NOUN crl-14177 201 25 differentiation differentiation NOUN crl-14177 201 26 in in ADP crl-14177 201 27 libraries library NOUN crl-14177 201 28 . . PUNCT crl-14177 202 1 ( ( PUNCT crl-14177 202 2 this this DET crl-14177 202 3 statement statement NOUN crl-14177 202 4 is be AUX crl-14177 202 5 equally equally ADV crl-14177 202 6 true true ADJ crl-14177 202 7 of of ADP crl-14177 202 8 the the DET crl-14177 202 9 presently presently ADV crl-14177 202 10 configured configure VERB crl-14177 202 11 reference reference NOUN crl-14177 202 12 desk desk NOUN crl-14177 202 13 . . PUNCT crl-14177 202 14 ) ) PUNCT crl-14177 203 1 66 66 NUM crl-14177 203 2 college college PROPN crl-14177 203 3 & & CCONJ crl-14177 203 4 research research PROPN crl-14177 203 5 libraries librarie VERB crl-14177 203 6 the the DET crl-14177 203 7 information information NOUN crl-14177 203 8 desk desk NOUN crl-14177 203 9 has have VERB crl-14177 203 10 great great ADJ crl-14177 203 11 potential potential NOUN crl-14177 203 12 as as ADP crl-14177 203 13 a a DET crl-14177 203 14 cost cost NOUN crl-14177 203 15 - - PUNCT crl-14177 203 16 effective effective ADJ crl-14177 203 17 method method NOUN crl-14177 203 18 for for ADP crl-14177 203 19 providing provide VERB crl-14177 203 20 directional directional ADJ crl-14177 203 21 information information NOUN crl-14177 203 22 and and CCONJ crl-14177 203 23 for for ADP crl-14177 203 24 referring refer VERB crl-14177 203 25 true true ADJ crl-14177 203 26 reference reference NOUN crl-14177 203 27 inquiries inquiry NOUN crl-14177 203 28 to to ADP crl-14177 203 29 the the DET crl-14177 203 30 professional professional ADJ crl-14177 203 31 staff staff NOUN crl-14177 203 32 member member NOUN crl-14177 203 33 with with ADP crl-14177 203 34 the the DET crl-14177 203 35 appropriate appropriate ADJ crl-14177 203 36 credentials credential NOUN crl-14177 203 37 at at ADP crl-14177 203 38 a a DET crl-14177 203 39 time time NOUN crl-14177 203 40 that that PRON crl-14177 203 41 is be AUX crl-14177 203 42 convenient convenient ADJ crl-14177 203 43 for for ADP crl-14177 203 44 both both CCONJ crl-14177 203 45 the the DET crl-14177 203 46 user user NOUN crl-14177 203 47 and and CCONJ crl-14177 203 48 the the DET crl-14177 203 49 librarian librarian NOUN crl-14177 203 50 . . PUNCT crl-14177 204 1 libraries library NOUN crl-14177 204 2 need need VERB crl-14177 204 3 to to PART crl-14177 204 4 experiment experiment VERB crl-14177 204 5 with with ADP crl-14177 204 6 models model NOUN crl-14177 204 7 that that PRON crl-14177 204 8 underscore underscore VERB crl-14177 204 9 the the DET crl-14177 204 10 professional professional ADJ crl-14177 204 11 functions function NOUN crl-14177 204 12 of of ADP crl-14177 204 13 librarians librarian NOUN crl-14177 204 14 and and CCONJ crl-14177 204 15 staff staff NOUN crl-14177 204 16 differentiation differentiation NOUN crl-14177 204 17 in in ADP crl-14177 204 18 libraries library NOUN crl-14177 204 19 . . PUNCT crl-14177 205 1 altering alter VERB crl-14177 205 2 the the DET crl-14177 205 3 present present ADJ crl-14177 205 4 reference reference NOUN crl-14177 205 5 configuration configuration NOUN crl-14177 205 6 to to PART crl-14177 205 7 make make VERB crl-14177 205 8 it it PRON crl-14177 205 9 more more ADJ crl-14177 205 10 client client NOUN crl-14177 205 11 - - PUNCT crl-14177 205 12 centered center VERB crl-14177 205 13 or or CCONJ crl-14177 205 14 user user NOUN crl-14177 205 15 friendly friendly ADJ crl-14177 205 16 is be AUX crl-14177 205 17 not not PART crl-14177 205 18 a a DET crl-14177 205 19 task task NOUN crl-14177 205 20 to to PART crl-14177 205 21 be be AUX crl-14177 205 22 undertaken undertake VERB crl-14177 205 23 lightly lightly ADV crl-14177 205 24 . . PUNCT crl-14177 206 1 charles charles PROPN crl-14177 206 2 martell martell PROPN crl-14177 206 3 , , PUNCT crl-14177 206 4 who who PRON crl-14177 206 5 recommends recommend VERB crl-14177 206 6 a a DET crl-14177 206 7 total total ADJ crl-14177 206 8 restructuring restructuring NOUN crl-14177 206 9 of of ADP crl-14177 206 10 the the DET crl-14177 206 11 academic academic ADJ crl-14177 206 12 library library NOUN crl-14177 206 13 from from ADP crl-14177 206 14 its its PRON crl-14177 206 15 traditional traditional ADJ crl-14177 206 16 functional functional ADJ crl-14177 206 17 design design NOUN crl-14177 206 18 - - PUNCT crl-14177 206 19 acquisitions acquisition NOUN crl-14177 206 20 , , PUNCT crl-14177 206 21 cataloging cataloging NOUN crl-14177 206 22 , , PUNCT crl-14177 206 23 circulation circulation NOUN crl-14177 206 24 , , PUNCT crl-14177 206 25 and and CCONJ crl-14177 206 26 reference reference NOUN crl-14177 206 27 - - PUNCT crl-14177 206 28 to to ADP crl-14177 206 29 a a DET crl-14177 206 30 number number NOUN crl-14177 206 31 of of ADP crl-14177 206 32 client client NOUN crl-14177 206 33 - - PUNCT crl-14177 206 34 centered center VERB crl-14177 206 35 functional functional ADJ crl-14177 206 36 work work NOUN crl-14177 206 37 groups group NOUN crl-14177 206 38 , , PUNCT crl-14177 206 39 believes believe VERB crl-14177 206 40 that that SCONJ crl-14177 206 41 a a DET crl-14177 206 42 new new ADJ crl-14177 206 43 client client NOUN crl-14177 206 44 - - PUNCT crl-14177 206 45 centered center VERB crl-14177 206 46 approach approach NOUN crl-14177 206 47 would would AUX crl-14177 206 48 require require VERB crl-14177 206 49 two two NUM crl-14177 206 50 to to PART crl-14177 206 51 five five NUM crl-14177 206 52 years year NOUN crl-14177 206 53 in in ADP crl-14177 206 54 the the DET crl-14177 206 55 prototype prototype NOUN crl-14177 206 56 development development NOUN crl-14177 206 57 stage stage NOUN crl-14177 206 58 before before SCONJ crl-14177 206 59 the the DET crl-14177 206 60 model model NOUN crl-14177 206 61 could could AUX crl-14177 206 62 be be AUX crl-14177 206 63 evaluated evaluate VERB crl-14177 206 64 . . PUNCT crl-14177 207 1 24 24 NUM crl-14177 207 2 however however ADV crl-14177 207 3 , , PUNCT crl-14177 207 4 prior prior ADV crl-14177 207 5 to to ADP crl-14177 207 6 implementing implement VERB crl-14177 207 7 a a DET crl-14177 207 8 reformed reform VERB crl-14177 207 9 · · PUNCT crl-14177 207 10 model model NOUN crl-14177 207 11 of of ADP crl-14177 207 12 client client NOUN crl-14177 207 13 - - PUNCT crl-14177 207 14 centered center VERB crl-14177 207 15 reference reference NOUN crl-14177 207 16 practice practice NOUN crl-14177 207 17 , , PUNCT crl-14177 207 18 planners planner NOUN crl-14177 207 19 should should AUX crl-14177 207 20 consider consider VERB crl-14177 207 21 research research NOUN crl-14177 207 22 findings finding NOUN crl-14177 207 23 that that PRON crl-14177 207 24 will will AUX crl-14177 207 25 promote promote VERB crl-14177 207 26 the the DET crl-14177 207 27 development development NOUN crl-14177 207 28 of of ADP crl-14177 207 29 a a DET crl-14177 207 30 true true ADJ crl-14177 207 31 client client NOUN crl-14177 207 32 - - PUNCT crl-14177 207 33 professional professional ADJ crl-14177 207 34 relationship relationship NOUN crl-14177 207 35 . . PUNCT crl-14177 208 1 librarians librarian NOUN crl-14177 208 2 who who PRON crl-14177 208 3 devise devise VERB crl-14177 208 4 client client NOUN crl-14177 208 5 . . PUNCT crl-14177 209 1 ,centered ,centered PUNCT crl-14177 209 2 january january PROPN crl-14177 209 3 1986 1986 NUM crl-14177 209 4 models model NOUN crl-14177 209 5 need need VERB crl-14177 209 6 to to PART crl-14177 209 7 examine examine VERB crl-14177 209 8 the the DET crl-14177 209 9 messages message NOUN crl-14177 209 10 currently currently ADV crl-14177 209 11 sent send VERB crl-14177 209 12 to to ADP crl-14177 209 13 library library NOUN crl-14177 209 14 users user NOUN crl-14177 209 15 by by ADP crl-14177 209 16 existing exist VERB crl-14177 209 17 reference reference NOUN crl-14177 209 18 and and CCONJ crl-14177 209 19 other other ADJ crl-14177 209 20 public public ADJ crl-14177 209 21 service service NOUN crl-14177 209 22 desk desk NOUN crl-14177 209 23 policies policy NOUN crl-14177 209 24 and and CCONJ crl-14177 209 25 practices practice NOUN crl-14177 209 26 . . PUNCT crl-14177 210 1 a a DET crl-14177 210 2 reconfigured reconfigure VERB crl-14177 210 3 reference reference NOUN crl-14177 210 4 service service NOUN crl-14177 210 5 should should AUX crl-14177 210 6 exploit exploit VERB crl-14177 210 7 the the DET crl-14177 210 8 benefits benefit NOUN crl-14177 210 9 brought bring VERB crl-14177 210 10 to to ADP crl-14177 210 11 the the DET crl-14177 210 12 clientprofessional clientprofessional ADJ crl-14177 210 13 relationship relationship NOUN crl-14177 210 14 by by ADP crl-14177 210 15 welldesigned welldesigned ADJ crl-14177 210 16 bibliographic bibliographic ADJ crl-14177 210 17 instruction instruction NOUN crl-14177 210 18 , , PUNCT crl-14177 210 19 online online ADJ crl-14177 210 20 searching searching NOUN crl-14177 210 21 , , PUNCT crl-14177 210 22 faculty faculty NOUN crl-14177 210 23 liaison liaison NOUN crl-14177 210 24 , , PUNCT crl-14177 210 25 and and CCONJ crl-14177 210 26 other other ADJ crl-14177 210 27 practices practice NOUN crl-14177 210 28 that that PRON crl-14177 210 29 highlight highlight VERB crl-14177 210 30 the the DET crl-14177 210 31 expertise expertise NOUN crl-14177 210 32 of of ADP crl-14177 210 33 librarians librarian NOUN crl-14177 210 34 . . PUNCT crl-14177 211 1 it it PRON crl-14177 211 2 should should AUX crl-14177 211 3 eliminate eliminate VERB crl-14177 211 4 aspects aspect NOUN crl-14177 211 5 of of ADP crl-14177 211 6 present present ADJ crl-14177 211 7 , , PUNCT crl-14177 211 8 reference reference NOUN crl-14177 211 9 practice practice NOUN crl-14177 211 10 that that PRON crl-14177 211 11 confuse confuse VERB crl-14177 211 12 the the DET crl-14177 211 13 public public NOUN crl-14177 211 14 . . PUNCT crl-14177 212 1 in in ADP crl-14177 212 2 all all DET crl-14177 212 3 likelihood likelihood NOUN crl-14177 212 4 , , PUNCT crl-14177 212 5 a a DET crl-14177 212 6 client client NOUN crl-14177 212 7 - - PUNCT crl-14177 212 8 centered center VERB crl-14177 212 9 reference reference NOUN crl-14177 212 10 model model NOUN crl-14177 212 11 will will AUX crl-14177 212 12 effectively effectively ADV crl-14177 212 13 use use VERB crl-14177 212 14 nonprofessionals nonprofessional NOUN crl-14177 212 15 just just ADV crl-14177 212 16 as as SCONJ crl-14177 212 17 other other ADJ crl-14177 212 18 professions profession NOUN crl-14177 212 19 effectively effectively ADV crl-14177 212 20 use use VERB crl-14177 212 21 auxiliary auxiliary ADJ crl-14177 212 22 staff staff NOUN crl-14177 212 23 . . PUNCT crl-14177 213 1 a a DET crl-14177 213 2 reconfiguration reconfiguration NOUN crl-14177 213 3 may may AUX crl-14177 213 4 include include VERB crl-14177 213 5 the the DET crl-14177 213 6 provision provision NOUN crl-14177 213 7 of of ADP crl-14177 213 8 various various ADJ crl-14177 213 9 physical physical ADJ crl-14177 213 10 changes change NOUN crl-14177 213 11 in in ADP crl-14177 213 12 the the DET crl-14177 213 13 library library NOUN crl-14177 213 14 building building NOUN crl-14177 213 15 and and CCONJ crl-14177 213 16 in in ADP crl-14177 213 17 services service NOUN crl-14177 213 18 , , PUNCT crl-14177 213 19 e.g. e.g. ADV crl-14177 213 20 , , PUNCT crl-14177 213 21 clearly clearly ADV crl-14177 213 22 visible visible ADJ crl-14177 213 23 private private ADJ crl-14177 213 24 or or CCONJ crl-14177 213 25 semiprivate semiprivate VERB crl-14177 213 26 offices office NOUN crl-14177 213 27 for for ADP crl-14177 213 28 professional professional ADJ crl-14177 213 29 staff staff NOUN crl-14177 213 30 , , PUNCT crl-14177 213 31 methods method NOUN crl-14177 213 32 for for ADP crl-14177 213 33 identifying identify VERB crl-14177 213 34 information information NOUN crl-14177 213 35 intermediaries intermediary NOUN crl-14177 213 36 by by ADP crl-14177 213 37 name name NOUN crl-14177 213 38 and and CCONJ crl-14177 213 39 general general ADJ crl-14177 213 40 area area NOUN crl-14177 213 41 of of ADP crl-14177 213 42 expertise expertise NOUN crl-14177 213 43 . . PUNCT crl-14177 214 1 it it PRON crl-14177 214 2 might might AUX crl-14177 214 3 also also ADV crl-14177 214 4 include include VERB crl-14177 214 5 methods method NOUN crl-14177 214 6 that that PRON crl-14177 214 7 will will AUX crl-14177 214 8 help help VERB crl-14177 214 9 the the DET crl-14177 214 10 user user NOUN crl-14177 214 11 become become VERB crl-14177 214 12 a a DET crl-14177 214 13 client client NOUN crl-14177 214 14 and and CCONJ crl-14177 214 15 facilitate facilitate VERB crl-14177 214 16 the the DET crl-14177 214 17 client client NOUN crl-14177 214 18 's 's PART crl-14177 214 19 ability ability NOUN crl-14177 214 20 to to PART crl-14177 214 21 find find VERB crl-14177 214 22 the the DET crl-14177 214 23 right right ADJ crl-14177 214 24 intermediary intermediary NOUN crl-14177 214 25 . . PUNCT crl-14177 215 1 such such DET crl-14177 215 2 a a DET crl-14177 215 3 reconfiguration reconfiguration NOUN crl-14177 215 4 should should AUX crl-14177 215 5 provide provide VERB crl-14177 215 6 the the DET crl-14177 215 7 basis basis NOUN crl-14177 215 8 for for ADP crl-14177 215 9 more more ADV crl-14177 215 10 accurate accurate ADJ crl-14177 215 11 assessment assessment NOUN crl-14177 215 12 of of ADP crl-14177 215 13 reference reference NOUN crl-14177 215 14 performance performance NOUN crl-14177 215 15 . . PUNCT crl-14177 216 1 references reference NOUN crl-14177 216 2 and and CCONJ crl-14177 216 3 notes note NOUN crl-14177 216 4 1 1 NUM crl-14177 216 5 . . PROPN crl-14177 216 6 charles charles PROPN crl-14177 216 7 martell martell PROPN crl-14177 216 8 , , PUNCT crl-14177 216 9 " " PUNCT crl-14177 216 10 editorial editorial NOUN crl-14177 216 11 : : PUNCT crl-14177 216 12 performance performance NOUN crl-14177 216 13 at at ADP crl-14177 216 14 the the DET crl-14177 216 15 reference reference NOUN crl-14177 216 16 desk desk NOUN crl-14177 216 17 , , PUNCT crl-14177 216 18 " " PUNCT crl-14177 216 19 college college PROPN crl-14177 216 20 & & CCONJ crl-14177 216 21 research research PROPN crl-14177 216 22 libraries librarie VERB crl-14177 216 23 46:4 46:4 NUM crl-14177 216 24 ( ( PUNCT crl-14177 216 25 jan jan PROPN crl-14177 216 26 . . PROPN crl-14177 216 27 1985 1985 NUM crl-14177 216 28 ) ) PUNCT crl-14177 216 29 . . PUNCT crl-14177 217 1 2 2 X crl-14177 217 2 . . X crl-14177 217 3 see see VERB crl-14177 217 4 charles charles PROPN crl-14177 217 5 a. a. PROPN crl-14177 217 6 bunge bunge PROPN crl-14177 217 7 , , PUNCT crl-14177 217 8 " " PUNCT crl-14177 217 9 interpersonal interpersonal ADJ crl-14177 217 10 dimensions dimension NOUN crl-14177 217 11 of of ADP crl-14177 217 12 the the DET crl-14177 217 13 reference reference NOUN crl-14177 217 14 interview interview NOUN crl-14177 217 15 : : PUNCT crl-14177 217 16 a a DET crl-14177 217 17 historical historical ADJ crl-14177 217 18 review review NOUN crl-14177 217 19 of of ADP crl-14177 217 20 the the DET crl-14177 217 21 literature literature NOUN crl-14177 217 22 , , PUNCT crl-14177 217 23 '' '' PUNCT crl-14177 217 24 drexel drexel PROPN crl-14177 217 25 library library PROPN crl-14177 217 26 quarterly quarterly PROPN crl-14177 217 27 20:4 20:4 NUM crl-14177 217 28 - - SYM crl-14177 217 29 23 23 NUM crl-14177 217 30 ( ( PUNCT crl-14177 217 31 spring spring NOUN crl-14177 217 32 1984 1984 NUM crl-14177 217 33 ) ) PUNCT crl-14177 217 34 . . PUNCT crl-14177 218 1 3 3 X crl-14177 218 2 . . PROPN crl-14177 218 3 mary mary PROPN crl-14177 218 4 jo jo PROPN crl-14177 218 5 lynch lynch PROPN crl-14177 218 6 , , PUNCT crl-14177 218 7 " " PUNCT crl-14177 218 8 reference reference NOUN crl-14177 218 9 interviews interview NOUN crl-14177 218 10 in in ADP crl-14177 218 11 public public ADJ crl-14177 218 12 libraries library NOUN crl-14177 218 13 , , PUNCT crl-14177 218 14 " " PUNCT crl-14177 218 15 library library NOUN crl-14177 218 16 quarterly quarterly ADJ crl-14177 218 17 48:136 48:136 NUM crl-14177 218 18 ( ( PUNCT crl-14177 218 19 april1978 april1978 PROPN crl-14177 218 20 ) ) PUNCT crl-14177 218 21 . . PUNCT crl-14177 219 1 4 4 X crl-14177 219 2 . . X crl-14177 219 3 ibid ibid VERB crl-14177 219 4 . . PUNCT crl-14177 220 1 5 5 X crl-14177 220 2 . . X crl-14177 220 3 a a DET crl-14177 220 4 number number NOUN crl-14177 220 5 of of ADP crl-14177 220 6 questions question NOUN crl-14177 220 7 about about ADP crl-14177 220 8 the the DET crl-14177 220 9 professional professional ADJ crl-14177 220 10 aspects aspect NOUN crl-14177 220 11 of of ADP crl-14177 220 12 reference reference NOUN crl-14177 220 13 are be AUX crl-14177 220 14 raised raise VERB crl-14177 220 15 in in ADP crl-14177 220 16 mary mary PROPN crl-14177 220 17 biggs bigg NOUN crl-14177 220 18 and and CCONJ crl-14177 220 19 others other NOUN crl-14177 220 20 , , PUNCT crl-14177 220 21 " " PUNCT crl-14177 220 22 replacing replace VERB crl-14177 220 23 the the DET crl-14177 220 24 fast fast ADJ crl-14177 220 25 fact fact NOUN crl-14177 220 26 drop drop NOUN crl-14177 220 27 - - PUNCT crl-14177 220 28 in in ADP crl-14177 220 29 with with ADP crl-14177 220 30 gourmet gourmet NOUN crl-14177 220 31 information information NOUN crl-14177 220 32 service service NOUN crl-14177 220 33 : : PUNCT crl-14177 220 34 a a DET crl-14177 220 35 symposium symposium NOUN crl-14177 220 36 , , PUNCT crl-14177 220 37 " " PUNCT crl-14177 220 38 journal journal NOUN crl-14177 220 39 of of ADP crl-14177 220 40 academic academic ADJ crl-14177 220 41 librarianship librarianship NOUN crl-14177 220 42 2:68 2:68 NUM crl-14177 220 43 - - SYM crl-14177 220 44 78 78 NUM crl-14177 220 45 ( ( PUNCT crl-14177 220 46 may may AUX crl-14177 220 47 1985 1985 NUM crl-14177 220 48 ) ) PUNCT crl-14177 220 49 . . PUNCT crl-14177 221 1 6 6 X crl-14177 221 2 . . X crl-14177 221 3 for for ADP crl-14177 221 4 a a DET crl-14177 221 5 discussion discussion NOUN crl-14177 221 6 of of ADP crl-14177 221 7 the the DET crl-14177 221 8 issue issue NOUN crl-14177 221 9 , , PUNCT crl-14177 221 10 see see VERB crl-14177 221 11 michael michael PROPN crl-14177 221 12 f. f. PROPN crl-14177 221 13 winter winter PROPN crl-14177 221 14 , , PUNCT crl-14177 221 15 " " PUNCT crl-14177 221 16 the the DET crl-14177 221 17 professionalization professionalization NOUN crl-14177 221 18 of of ADP crl-14177 221 19 librarianship librarianship NOUN crl-14177 221 20 . . PUNCT crl-14177 221 21 " " PUNCT crl-14177 222 1 occasional occasional ADJ crl-14177 222 2 papers paper NOUN crl-14177 222 3 no.160 no.160 PROPN crl-14177 222 4 ( ( PUNCT crl-14177 222 5 urbana urbana PROPN crl-14177 222 6 : : PUNCT crl-14177 222 7 university university PROPN crl-14177 222 8 of of ADP crl-14177 222 9 idinois idinois PROPN crl-14177 222 10 , , PUNCT crl-14177 222 11 graduate graduate NOUN crl-14177 222 12 school school NOUN crl-14177 222 13 of of ADP crl-14177 222 14 library library NOUN crl-14177 222 15 and and CCONJ crl-14177 222 16 information information NOUN crl-14177 222 17 science science NOUN crl-14177 222 18 , , PUNCT crl-14177 222 19 july july PROPN crl-14177 222 20 1983 1983 NUM crl-14177 222 21 ) ) PUNCT crl-14177 222 22 . . PUNCT crl-14177 223 1 7 7 X crl-14177 223 2 . . X crl-14177 223 3 ibid ibid PROPN crl-14177 223 4 . . PUNCT crl-14177 223 5 , , PUNCT crl-14177 223 6 p.36 p.36 PROPN crl-14177 223 7 . . PUNCT crl-14177 224 1 8 8 X crl-14177 224 2 . . X crl-14177 224 3 ibid ibid PROPN crl-14177 224 4 . . PUNCT crl-14177 224 5 , , PUNCT crl-14177 224 6 p.37 p.37 PROPN crl-14177 224 7 . . PUNCT crl-14177 225 1 9 9 X crl-14177 225 2 . . X crl-14177 225 3 for for ADP crl-14177 225 4 a a DET crl-14177 225 5 critical critical ADJ crl-14177 225 6 review review NOUN crl-14177 225 7 of of ADP crl-14177 225 8 the the DET crl-14177 225 9 evaluation evaluation NOUN crl-14177 225 10 of of ADP crl-14177 225 11 reference reference NOUN crl-14177 225 12 services service NOUN crl-14177 225 13 , , PUNCT crl-14177 225 14 see see VERB crl-14177 225 15 ellen ellen PROPN crl-14177 225 16 altman altman NOUN crl-14177 225 17 , , PUNCT crl-14177 225 18 '' '' PUNCT crl-14177 225 19 assessment assessment NOUN crl-14177 225 20 of of ADP crl-14177 225 21 reference reference NOUN crl-14177 225 22 service service NOUN crl-14177 225 23 , , PUNCT crl-14177 225 24 '' '' PUNCT crl-14177 225 25 in in ADP crl-14177 225 26 the the DET crl-14177 225 27 service service NOUN crl-14177 225 28 imperative imperative NOUN crl-14177 225 29 : : PUNCT crl-14177 225 30 essays essay NOUN crl-14177 225 31 in in ADP crl-14177 225 32 honor honor NOUN crl-14177 225 33 of of ADP crl-14177 225 34 margaret margaret PROPN crl-14177 225 35 e. e. PROPN crl-14177 225 36 monroe monroe PROPN crl-14177 225 37 , , PUNCT crl-14177 225 38 ed ed PROPN crl-14177 225 39 . . PROPN crl-14177 225 40 gail gail PROPN crl-14177 225 41 a. a. PROPN crl-14177 225 42 schlachter schlachter PROPN crl-14177 225 43 ( ( PUNCT crl-14177 225 44 littleton littleton PROPN crl-14177 225 45 , , PUNCT crl-14177 225 46 colo colo PROPN crl-14177 225 47 . . PUNCT crl-14177 225 48 : : PUNCT crl-14177 226 1 libraries library NOUN crl-14177 226 2 unlimited unlimited ADJ crl-14177 226 3 , , PUNCT crl-14177 226 4 1982 1982 NUM crl-14177 226 5 ) ) PUNCT crl-14177 226 6 , , PUNCT crl-14177 226 7 p. p. NOUN crl-14177 226 8 169 169 NUM crl-14177 226 9 - - SYM crl-14177 226 10 85 85 NUM crl-14177 226 11 . . NUM crl-14177 226 12 10 10 NUM crl-14177 226 13 . . PUNCT crl-14177 226 14 richard richard PROPN crl-14177 226 15 a. a. PROPN crl-14177 226 16 danner danner PROPN crl-14177 226 17 , , PUNCT crl-14177 226 18 " " PUNCT crl-14177 226 19 reference reference NOUN crl-14177 226 20 theory theory NOUN crl-14177 226 21 and and CCONJ crl-14177 226 22 the the DET crl-14177 226 23 future future NOUN crl-14177 226 24 of of ADP crl-14177 226 25 legal legal ADJ crl-14177 226 26 reference reference NOUN crl-14177 226 27 service service NOUN crl-14177 226 28 , , PUNCT crl-14177 226 29 " " PUNCT crl-14177 226 30 law law NOUN crl-14177 226 31 library library NOUN crl-14177 226 32 ] ] PUNCT crl-14177 226 33 oumal76:217 oumal76:217 PROPN crl-14177 226 34 ( ( PUNCT crl-14177 226 35 spring spring NOUN crl-14177 226 36 1983 1983 NUM crl-14177 226 37 ) ) PUNCT crl-14177 226 38 . . PUNCT crl-14177 227 1 11 11 NUM crl-14177 227 2 . . PUNCT crl-14177 227 3 thelma thelma ADJ crl-14177 227 4 friedes friede NOUN crl-14177 227 5 , , PUNCT crl-14177 227 6 " " PUNCT crl-14177 227 7 current current ADJ crl-14177 227 8 trends trend NOUN crl-14177 227 9 in in ADP crl-14177 227 10 academic academic ADJ crl-14177 227 11 libraries library NOUN crl-14177 227 12 , , PUNCT crl-14177 227 13 " " PUNCT crl-14177 227 14 library library NOUN crl-14177 227 15 trends trend VERB crl-14177 227 16 31:457 31:457 NUM crl-14177 227 17 - - SYM crl-14177 227 18 74 74 NUM crl-14177 227 19 ( ( PUNCT crl-14177 227 20 winter winter NOUN crl-14177 227 21 1983 1983 NUM crl-14177 227 22 ) ) PUNCT crl-14177 227 23 . . PUNCT crl-14177 228 1 theme theme NOUN crl-14177 228 2 issue issue NOUN crl-14177 228 3 , , PUNCT crl-14177 228 4 entitled entitle VERB crl-14177 228 5 " " PUNCT crl-14177 228 6 current current ADJ crl-14177 228 7 trends trend NOUN crl-14177 228 8 in in ADP crl-14177 228 9 reference reference NOUN crl-14177 228 10 services service NOUN crl-14177 228 11 . . PUNCT crl-14177 228 12 " " PUNCT crl-14177 229 1 12 12 NUM crl-14177 229 2 . . PUNCT crl-14177 230 1 danner danner NOUN crl-14177 230 2 , , PUNCT crl-14177 230 3 p p NOUN crl-14177 230 4 .218 .218 NUM crl-14177 230 5 . . PUNCT crl-14177 231 1 the the DET crl-14177 231 2 influence influence NOUN crl-14177 231 3 of of ADP crl-14177 231 4 reference reference NOUN crl-14177 231 5 practices practice NOUN crl-14177 231 6 67 67 NUM crl-14177 231 7 13 13 NUM crl-14177 231 8 . . PUNCT crl-14177 231 9 see see VERB crl-14177 231 10 mary mary PROPN crl-14177 231 11 ann ann PROPN crl-14177 231 12 swope swope PROPN crl-14177 231 13 and and CCONJ crl-14177 231 14 jeffery jeffery PROPN crl-14177 231 15 katzer katzer PROPN crl-14177 231 16 , , PUNCT crl-14177 231 17 " " PUNCT crl-14177 231 18 the the DET crl-14177 231 19 silent silent ADJ crl-14177 231 20 majority majority NOUN crl-14177 231 21 : : PUNCT crl-14177 231 22 why why SCONJ crl-14177 231 23 do do AUX crl-14177 231 24 n't not PART crl-14177 231 25 they they PRON crl-14177 231 26 ask ask VERB crl-14177 231 27 questionsr questionsr NOUN crl-14177 231 28 ' ' PUNCT crl-14177 231 29 rq rq X crl-14177 231 30 12:161 12:161 NUM crl-14177 231 31 - - SYM crl-14177 231 32 66 66 NUM crl-14177 231 33 ( ( PUNCT crl-14177 231 34 winter winter NOUN crl-14177 231 35 1972 1972 NUM crl-14177 231 36 ) ) PUNCT crl-14177 231 37 ; ; PUNCT crl-14177 231 38 see see VERB crl-14177 231 39 bunge bunge NOUN crl-14177 231 40 for for ADP crl-14177 231 41 a a DET crl-14177 231 42 review review NOUN crl-14177 231 43 of of ADP crl-14177 231 44 the the DET crl-14177 231 45 literature literature NOUN crl-14177 231 46 . . PUNCT crl-14177 232 1 14 14 NUM crl-14177 232 2 . . PUNCT crl-14177 233 1 social social ADJ crl-14177 233 2 psychologist psychologist NOUN crl-14177 233 3 erving erve VERB crl-14177 233 4 goffman goffman PROPN crl-14177 233 5 has have AUX crl-14177 233 6 examined examine VERB crl-14177 233 7 a a DET crl-14177 233 8 number number NOUN crl-14177 233 9 of of ADP crl-14177 233 10 social social ADJ crl-14177 233 11 interactions interaction NOUN crl-14177 233 12 from from ADP crl-14177 233 13 the the DET crl-14177 233 14 perspective perspective NOUN crl-14177 233 15 of of ADP crl-14177 233 16 their their PRON crl-14177 233 17 affect affect NOUN crl-14177 233 18 on on ADP crl-14177 233 19 the the DET crl-14177 233 20 individual individual NOUN crl-14177 233 21 . . PUNCT crl-14177 234 1 in in ADP crl-14177 234 2 particular particular ADJ crl-14177 234 3 , , PUNCT crl-14177 234 4 see see VERB crl-14177 234 5 chapter chapter NOUN crl-14177 234 6 4 4 NUM crl-14177 234 7 of of ADP crl-14177 234 8 relations relation NOUN crl-14177 234 9 in in ADP crl-14177 234 10 public public ADJ crl-14177 234 11 ( ( PUNCT crl-14177 234 12 new new PROPN crl-14177 234 13 york york PROPN crl-14177 234 14 : : PUNCT crl-14177 234 15 harper harper NOUN crl-14177 234 16 , , PUNCT crl-14177 234 17 1971 1971 NUM crl-14177 234 18 ) ) PUNCT crl-14177 234 19 . . PUNCT crl-14177 235 1 15 15 NUM crl-14177 235 2 . . PUNCT crl-14177 235 3 william william PROPN crl-14177 235 4 j. j. PROPN crl-14177 235 5 goode goode PROPN crl-14177 235 6 , , PUNCT crl-14177 235 7 " " PUNCT crl-14177 235 8 the the DET crl-14177 235 9 librarian librarian PROPN crl-14177 235 10 : : PUNCT crl-14177 235 11 from from ADP crl-14177 235 12 occupation occupation NOUN crl-14177 235 13 to to ADP crl-14177 235 14 profession profession NOUN crl-14177 235 15 ? ? PUNCT crl-14177 235 16 " " PUNCT crl-14177 236 1 library library PROPN crl-14177 236 2 quarterly quarterly PROPN crl-14177 236 3 31:313 31:313 PROPN crl-14177 236 4 ( ( PUNCT crl-14177 236 5 oct oct PROPN crl-14177 236 6 . . PROPN crl-14177 236 7 1%1 1%1 NUM crl-14177 236 8 ) ) PUNCT crl-14177 236 9 . . PUNCT crl-14177 237 1 16 16 NUM crl-14177 237 2 . . PUNCT crl-14177 238 1 peter peter PROPN crl-14177 238 2 hernon hernon PROPN crl-14177 238 3 and and CCONJ crl-14177 238 4 maureen maureen PROPN crl-14177 238 5 pastine pastine NOUN crl-14177 238 6 , , PUNCT crl-14177 238 7 '' '' PUNCT crl-14177 238 8 student student NOUN crl-14177 238 9 perceptions perception NOUN crl-14177 238 10 of of ADP crl-14177 238 11 academic academic ADJ crl-14177 238 12 librarians librarian NOUN crl-14177 238 13 , , PUNCT crl-14177 238 14 '' '' PUNCT crl-14177 238 15 college college PROPN crl-14177 238 16 & & CCONJ crl-14177 238 17 research research PROPN crl-14177 238 18 libraries library NOUN crl-14177 238 19 38:132 38:132 NUM crl-14177 238 20 ( ( PUNCT crl-14177 238 21 mar mar PROPN crl-14177 238 22 . . PROPN crl-14177 238 23 1977 1977 NUM crl-14177 238 24 ) ) PUNCT crl-14177 238 25 . . PUNCT crl-14177 239 1 17 17 NUM crl-14177 239 2 . . PUNCT crl-14177 239 3 ibid ibid VERB crl-14177 239 4 . . PUNCT crl-14177 240 1 18 18 NUM crl-14177 240 2 . . PROPN crl-14177 240 3 joan joan PROPN crl-14177 240 4 c. c. PROPN crl-14177 240 5 durrance durrance PROPN crl-14177 240 6 , , PUNCT crl-14177 240 7 " " PUNCT crl-14177 240 8 the the DET crl-14177 240 9 generic generic ADJ crl-14177 240 10 librarian librarian PROPN crl-14177 240 11 : : PUNCT crl-14177 240 12 anonymity anonymity NOUN crl-14177 240 13 versus versus ADP crl-14177 240 14 accountability accountability NOUN crl-14177 240 15 , , PUNCT crl-14177 240 16 " " PUNCT crl-14177 240 17 rq rq X crl-14177 240 18 22:278 22:278 NUM crl-14177 240 19 - - PUNCT crl-14177 240 20 83 83 NUM crl-14177 240 21 ( ( PUNCT crl-14177 240 22 spring spring NOUN crl-14177 240 23 1983 1983 NUM crl-14177 240 24 ) ) PUNCT crl-14177 240 25 . . PUNCT crl-14177 241 1 19 19 NUM crl-14177 241 2 . . PUNCT crl-14177 242 1 paul paul PROPN crl-14177 242 2 kantor kantor PROPN crl-14177 242 3 's 's PART crl-14177 242 4 studies study NOUN crl-14177 242 5 show show VERB crl-14177 242 6 that that SCONJ crl-14177 242 7 , , PUNCT crl-14177 242 8 normally normally ADV crl-14177 242 9 , , PUNCT crl-14177 242 10 only only ADV crl-14177 242 11 20 20 NUM crl-14177 242 12 to to PART crl-14177 242 13 25 25 NUM crl-14177 242 14 percent percent NOUN crl-14177 242 15 of of ADP crl-14177 242 16 academic academic ADJ crl-14177 242 17 library library NOUN crl-14177 242 18 users user NOUN crl-14177 242 19 are be AUX crl-14177 242 20 reading read VERB crl-14177 242 21 library library NOUN crl-14177 242 22 materials material NOUN crl-14177 242 23 at at ADP crl-14177 242 24 any any DET crl-14177 242 25 given give VERB crl-14177 242 26 time time NOUN crl-14177 242 27 . . PUNCT crl-14177 243 1 ( ( PUNCT crl-14177 243 2 interview interview NOUN crl-14177 243 3 with with ADP crl-14177 243 4 paul paul PROPN crl-14177 243 5 kantor kantor PROPN crl-14177 243 6 , , PUNCT crl-14177 243 7 president president NOUN crl-14177 243 8 of of ADP crl-14177 243 9 tanatalus tanatalus PROPN crl-14177 243 10 , , PUNCT crl-14177 243 11 oct oct PROPN crl-14177 243 12 . . PROPN crl-14177 243 13 10 10 NUM crl-14177 243 14 , , PUNCT crl-14177 243 15 1985 1985 NUM crl-14177 243 16 . . PUNCT crl-14177 243 17 ) ) PUNCT crl-14177 244 1 20 20 NUM crl-14177 244 2 . . PUNCT crl-14177 245 1 in in ADP crl-14177 245 2 particular particular ADJ crl-14177 245 3 , , PUNCT crl-14177 245 4 see see VERB crl-14177 245 5 swope swope NOUN crl-14177 245 6 and and CCONJ crl-14177 245 7 katzer katzer PROPN crl-14177 245 8 , , PUNCT crl-14177 245 9 hernon hernon NOUN crl-14177 245 10 and and CCONJ crl-14177 245 11 pastine pastine NOUN crl-14177 245 12 . . PUNCT crl-14177 246 1 21 21 NUM crl-14177 246 2 . . PUNCT crl-14177 247 1 joan joan PROPN crl-14177 247 2 c. c. PROPN crl-14177 247 3 durrance durrance PROPN crl-14177 247 4 , , PUNCT crl-14177 247 5 " " PUNCT crl-14177 247 6 citizen citizen NOUN crl-14177 247 7 groups group NOUN crl-14177 247 8 and and CCONJ crl-14177 247 9 the the DET crl-14177 247 10 transfer transfer NOUN crl-14177 247 11 of of ADP crl-14177 247 12 information information NOUN crl-14177 247 13 in in ADP crl-14177 247 14 a a DET crl-14177 247 15 community community NOUN crl-14177 247 16 " " PUNCT crl-14177 247 17 ( ( PUNCT crl-14177 247 18 ph.d ph.d PROPN crl-14177 247 19 . . PUNCT crl-14177 247 20 diss diss PROPN crl-14177 247 21 . . PROPN crl-14177 247 22 , , PUNCT crl-14177 247 23 university university PROPN crl-14177 247 24 of of ADP crl-14177 247 25 michigan michigan PROPN crl-14177 247 26 , , PUNCT crl-14177 247 27 1980 1980 NUM crl-14177 247 28 ) ) PUNCT crl-14177 247 29 , , PUNCT crl-14177 247 30 p.170 p.170 NOUN crl-14177 247 31 - - PUNCT crl-14177 247 32 74 74 NUM crl-14177 247 33 . . PUNCT crl-14177 247 34 22 22 NUM crl-14177 247 35 . . PUNCT crl-14177 248 1 several several ADJ crl-14177 248 2 authors author NOUN crl-14177 248 3 have have AUX crl-14177 248 4 called call VERB crl-14177 248 5 attention attention NOUN crl-14177 248 6 to to ADP crl-14177 248 7 the the DET crl-14177 248 8 dysfunctional dysfunctional ADJ crl-14177 248 9 nature nature NOUN crl-14177 248 10 of of ADP crl-14177 248 11 presently presently ADV crl-14177 248 12 configured configure VERB crl-14177 248 13 reference reference NOUN crl-14177 248 14 from from ADP crl-14177 248 15 the the DET crl-14177 248 16 perspective perspective NOUN crl-14177 248 17 of of ADP crl-14177 248 18 the the DET crl-14177 248 19 user user NOUN crl-14177 248 20 ; ; PUNCT crl-14177 248 21 see see VERB crl-14177 248 22 lynch lynch PROPN crl-14177 248 23 , , PUNCT crl-14177 248 24 swope swope NOUN crl-14177 248 25 and and CCONJ crl-14177 248 26 katzer katzer PROPN crl-14177 248 27 , , PUNCT crl-14177 248 28 hernon hernon NOUN crl-14177 248 29 and and CCONJ crl-14177 248 30 pastine pastine NOUN crl-14177 248 31 , , PUNCT crl-14177 248 32 and and CCONJ crl-14177 248 33 friedes friede NOUN crl-14177 248 34 . . PUNCT crl-14177 249 1 the the DET crl-14177 249 2 findings finding NOUN crl-14177 249 3 of of ADP crl-14177 249 4 haack haack NOUN crl-14177 249 5 and and CCONJ crl-14177 249 6 others other NOUN crl-14177 249 7 suggest suggest VERB crl-14177 249 8 that that SCONJ crl-14177 249 9 the the DET crl-14177 249 10 reference reference NOUN crl-14177 249 11 environment environment NOUN crl-14177 249 12 contributes contribute VERB crl-14177 249 13 to to ADP crl-14177 249 14 burnout burnout PROPN crl-14177 249 15 . . PUNCT crl-14177 250 1 mary mary PROPN crl-14177 250 2 haack haack PROPN crl-14177 250 3 and and CCONJ crl-14177 250 4 others other NOUN crl-14177 250 5 , , PUNCT crl-14177 250 6 " " PUNCT crl-14177 250 7 occupational occupational ADJ crl-14177 250 8 burnout burnout NOUN crl-14177 250 9 among among ADP crl-14177 250 10 librarians librarian NOUN crl-14177 250 11 , , PUNCT crl-14177 250 12 " " PUNCT crl-14177 250 13 drexel drexel PROPN crl-14177 250 14 library library PROPN crl-14177 250 15 quarterly quarterly ADJ crl-14177 250 16 20:46 20:46 NUM crl-14177 250 17 - - SYM crl-14177 250 18 72 72 NUM crl-14177 250 19 ( ( PUNCT crl-14177 250 20 spring spring NOUN crl-14177 250 21 1984 1984 NUM crl-14177 250 22 ) ) PUNCT crl-14177 250 23 . . PUNCT crl-14177 251 1 23 23 NUM crl-14177 251 2 . . PUNCT crl-14177 251 3 see see VERB crl-14177 251 4 martin martin PROPN crl-14177 251 5 p. p. PROPN crl-14177 251 6 courtois courtois NOUN crl-14177 251 7 and and CCONJ crl-14177 251 8 lori lori PROPN crl-14177 251 9 a. a. PROPN crl-14177 251 10 goetsch goetsch PROPN crl-14177 251 11 , , PUNCT crl-14177 251 12 '' '' PUNCT crl-14177 251 13 use use NOUN crl-14177 251 14 of of ADP crl-14177 251 15 nonprofessionals nonprofessional NOUN crl-14177 251 16 at at ADP crl-14177 251 17 reference reference NOUN crl-14177 251 18 desks desk NOUN crl-14177 251 19 , , PUNCT crl-14177 251 20 '' '' PUNCT crl-14177 251 21 college college PROPN crl-14177 251 22 & & CCONJ crl-14177 251 23 research research PROPN crl-14177 251 24 libraries library NOUN crl-14177 251 25 45:385 45:385 NUM crl-14177 251 26 - - SYM crl-14177 251 27 91 91 NUM crl-14177 251 28 ( ( PUNCT crl-14177 251 29 sept sept PROPN crl-14177 251 30 . . PROPN crl-14177 251 31 1984 1984 NUM crl-14177 251 32 ) ) PUNCT crl-14177 251 33 ; ; PUNCT crl-14177 251 34 egill egill PROPN crl-14177 251 35 a. a. NOUN crl-14177 251 36 halldorsson halldorsson PROPN crl-14177 251 37 and and CCONJ crl-14177 251 38 marjorie marjorie PROPN crl-14177 251 39 e. e. PROPN crl-14177 251 40 murfin murfin PROPN crl-14177 251 41 , , PUNCT crl-14177 251 42 " " PUNCT crl-14177 251 43 the the DET crl-14177 251 44 performance performance NOUN crl-14177 251 45 of of ADP crl-14177 251 46 professionals professional NOUN crl-14177 251 47 and and CCONJ crl-14177 251 48 nonprofessionals nonprofessional NOUN crl-14177 251 49 in in ADP crl-14177 251 50 the the DET crl-14177 251 51 reference reference NOUN crl-14177 251 52 interview interview NOUN crl-14177 251 53 . . PUNCT crl-14177 251 54 " " PUNCT crl-14177 252 1 college college PROPN crl-14177 252 2 & & CCONJ crl-14177 252 3 research research PROPN crl-14177 252 4 libraries library NOUN crl-14177 252 5 38:385 38:385 NUM crl-14177 252 6 - - SYM crl-14177 252 7 95 95 NUM crl-14177 252 8 ( ( PUNCT crl-14177 252 9 sept sept PROPN crl-14177 252 10 . . PROPN crl-14177 252 11 1977 1977 NUM crl-14177 252 12 ) ) PUNCT crl-14177 252 13 ; ; PUNCT crl-14177 252 14 laura laura PROPN crl-14177 252 15 m. m. PROPN crl-14177 252 16 boyer boyer PROPN crl-14177 252 17 and and CCONJ crl-14177 252 18 william william PROPN crl-14177 252 19 c. c. PROPN crl-14177 252 20 theimer theimer PROPN crl-14177 252 21 , , PUNCT crl-14177 252 22 jr jr PROPN crl-14177 252 23 . . PROPN crl-14177 252 24 , , PUNCT crl-14177 252 25 " " PUNCT crl-14177 252 26 the the DET crl-14177 252 27 use use NOUN crl-14177 252 28 and and CCONJ crl-14177 252 29 training training NOUN crl-14177 252 30 of of ADP crl-14177 252 31 nonprofessional nonprofessional ADJ crl-14177 252 32 personnel personnel NOUN crl-14177 252 33 at at ADP crl-14177 252 34 reference reference NOUN crl-14177 252 35 desks desk NOUN crl-14177 252 36 in in ADP crl-14177 252 37 selected select VERB crl-14177 252 38 college college NOUN crl-14177 252 39 and and CCONJ crl-14177 252 40 university university NOUN crl-14177 252 41 libraries library NOUN crl-14177 252 42 , , PUNCT crl-14177 252 43 " " PUNCT crl-14177 252 44 college college NOUN crl-14177 252 45 & & CCONJ crl-14177 252 46 research research PROPN crl-14177 252 47 libraries library NOUN crl-14177 252 48 36:193 36:193 NUM crl-14177 252 49 - - SYM crl-14177 252 50 200 200 NUM crl-14177 252 51 ( ( PUNCT crl-14177 252 52 may may PROPN crl-14177 252 53 1975 1975 NUM crl-14177 252 54 ) ) PUNCT crl-14177 252 55 . . PUNCT crl-14177 253 1 24 24 NUM crl-14177 253 2 . . PUNCT crl-14177 253 3 charles charles PROPN crl-14177 253 4 r. r. PROPN crl-14177 253 5 martell martell PROPN crl-14177 253 6 , , PUNCT crl-14177 253 7 the the DET crl-14177 253 8 client client NOUN crl-14177 253 9 - - PUNCT crl-14177 253 10 centered center VERB crl-14177 253 11 academic academic ADJ crl-14177 253 12 library library NOUN crl-14177 253 13 : : PUNCT crl-14177 253 14 an an DET crl-14177 253 15 organizational organizational ADJ crl-14177 253 16 model model NOUN crl-14177 253 17 ( ( PUNCT crl-14177 253 18 westport westport PROPN crl-14177 253 19 , , PUNCT crl-14177 253 20 conn conn PROPN crl-14177 253 21 . . PROPN crl-14177 253 22 : : PUNCT crl-14177 253 23 greenwood greenwood PROPN crl-14177 253 24 , , PUNCT crl-14177 253 25 1983 1983 NUM crl-14177 253 26 ) ) PUNCT crl-14177 253 27 , , PUNCT crl-14177 253 28 p.102 p.102 NOUN crl-14177 253 29 . . PUNCT