id sid tid token lemma pos crl-15022 1 1 college college NOUN crl-15022 1 2 and and CCONJ crl-15022 1 3 research research NOUN crl-15022 1 4 libraries librarie VERB crl-15022 1 5 reference reference NOUN crl-15022 1 6 communication communication NOUN crl-15022 1 7 : : PUNCT crl-15022 1 8 commonalities commonality NOUN crl-15022 1 9 in in ADP crl-15022 1 10 the the DET crl-15022 1 11 worlds world NOUN crl-15022 1 12 of of ADP crl-15022 1 13 medicine medicine NOUN crl-15022 1 14 and and CCONJ crl-15022 1 15 librarianship librarianship NOUN crl-15022 1 16 rachael rachael PROPN crl-15022 1 17 naismith naismith PROPN crl-15022 1 18 communication communication NOUN crl-15022 1 19 between between ADP crl-15022 1 20 physician physician NOUN crl-15022 1 21 and and CCONJ crl-15022 1 22 patient patient NOUN crl-15022 1 23 is be AUX crl-15022 1 24 similar similar ADJ crl-15022 1 25 to to ADP crl-15022 1 26 communication communication NOUN crl-15022 1 27 between between ADP crl-15022 1 28 librarian librarian NOUN crl-15022 1 29 and and CCONJ crl-15022 1 30 the the DET crl-15022 1 31 library library NOUN crl-15022 1 32 user user NOUN crl-15022 1 33 in in ADP crl-15022 1 34 many many ADJ crl-15022 1 35 ways way NOUN crl-15022 1 36 . . PUNCT crl-15022 2 1 reference reference NOUN crl-15022 2 2 and and CCONJ crl-15022 2 3 medical medical ADJ crl-15022 2 4 interviews interview NOUN crl-15022 2 5 constitute constitute VERB crl-15022 2 6 an an DET crl-15022 2 7 effort effort NOUN crl-15022 2 8 on on ADP crl-15022 2 9 the the DET crl-15022 2 10 part part NOUN crl-15022 2 11 of of ADP crl-15022 2 12 the the DET crl-15022 2 13 professional professional ADJ crl-15022 2 14 to to PART crl-15022 2 15 both both PRON crl-15022 2 16 assess assess VERB crl-15022 2 17 an an DET crl-15022 2 18 individual individual NOUN crl-15022 2 19 's 's PART crl-15022 2 20 needs need NOUN crl-15022 2 21 and and CCONJ crl-15022 2 22 explain explain VERB crl-15022 2 23 a a DET crl-15022 2 24 system system NOUN crl-15022 2 25 that that PRON crl-15022 2 26 may may AUX crl-15022 2 27 seem seem VERB crl-15022 2 28 complex complex ADJ crl-15022 2 29 and and CCONJ crl-15022 2 30 new new ADJ crl-15022 2 31 to to ADP crl-15022 2 32 that that DET crl-15022 2 33 individual individual NOUN crl-15022 2 34 . . PUNCT crl-15022 3 1 a a DET crl-15022 3 2 series series NOUN crl-15022 3 3 of of ADP crl-15022 3 4 issues issue NOUN crl-15022 3 5 is be AUX crl-15022 3 6 discussed discuss VERB crl-15022 3 7 , , PUNCT crl-15022 3 8 from from ADP crl-15022 3 9 the the DET crl-15022 3 10 standpoint standpoint NOUN crl-15022 3 11 of of ADP crl-15022 3 12 both both CCONJ crl-15022 3 13 the the DET crl-15022 3 14 physician physician NOUN crl-15022 3 15 's 's PART crl-15022 3 16 office office NOUN crl-15022 3 17 and and CCONJ crl-15022 3 18 the the DET crl-15022 3 19 reference reference NOUN crl-15022 3 20 desk desk NOUN crl-15022 3 21 . . PUNCT crl-15022 4 1 this this DET crl-15022 4 2 paper paper NOUN crl-15022 4 3 presents present VERB crl-15022 4 4 a a DET crl-15022 4 5 series series NOUN crl-15022 4 6 of of ADP crl-15022 4 7 communication communication NOUN crl-15022 4 8 issues issue NOUN crl-15022 4 9 and and CCONJ crl-15022 4 10 outcomes outcome NOUN crl-15022 4 11 , , PUNCT crl-15022 4 12 describing describe VERB crl-15022 4 13 each each PRON crl-15022 4 14 as as SCONJ crl-15022 4 15 it it PRON crl-15022 4 16 applies apply VERB crl-15022 4 17 to to ADP crl-15022 4 18 the the DET crl-15022 4 19 physician physician NOUN crl-15022 4 20 's 's PART crl-15022 4 21 office office NOUN crl-15022 4 22 and and CCONJ crl-15022 4 23 the the DET crl-15022 4 24 reference reference NOUN crl-15022 4 25 desk desk NOUN crl-15022 4 26 . . PUNCT crl-15022 5 1 avenues avenue NOUN crl-15022 5 2 for for ADP crl-15022 5 3 improving improve VERB crl-15022 5 4 communication communication NOUN crl-15022 5 5 are be AUX crl-15022 5 6 suggested suggest VERB crl-15022 5 7 . . PUNCT crl-15022 6 1 ~p!jii!!i~ ~p!jii!!i~ PROPN crl-15022 6 2 hat hat PROPN crl-15022 6 3 we we PRON crl-15022 6 4 have have VERB crl-15022 6 5 here here ADV crl-15022 6 6 is be AUX crl-15022 6 7 a a DET crl-15022 6 8 failure failure NOUN crl-15022 6 9 to to PART crl-15022 6 10 communicate communicate VERB crl-15022 6 11 . . PUNCT crl-15022 6 12 " " PUNCT crl-15022 7 1 this this DET crl-15022 7 2 famous famous ADJ crl-15022 7 3 l.ine l.ine NOUN crl-15022 7 4 from from ADP crl-15022 7 5 the the DET crl-15022 7 6 movie movie NOUN crl-15022 7 7 cool cool ADJ crl-15022 7 8 hand hand NOUN crl-15022 7 9 -~~~ -~~~ PROPN crl-15022 7 10 luke luke PROPN crl-15022 7 11 states state VERB crl-15022 7 12 a a DET crl-15022 7 13 problem problem NOUN crl-15022 7 14 that that PRON crl-15022 7 15 is be AUX crl-15022 7 16 basic basic ADJ crl-15022 7 17 to to ADP crl-15022 7 18 human human ADJ crl-15022 7 19 interaction interaction NOUN crl-15022 7 20 . . PUNCT crl-15022 8 1 what what PRON crl-15022 8 2 are be AUX crl-15022 8 3 the the DET crl-15022 8 4 results result NOUN crl-15022 8 5 of of ADP crl-15022 8 6 a a DET crl-15022 8 7 failure failure NOUN crl-15022 8 8 to to PART crl-15022 8 9 communicate communicate VERB crl-15022 8 10 ? ? PUNCT crl-15022 9 1 the the DET crl-15022 9 2 reference reference NOUN crl-15022 9 3 interview interview NOUN crl-15022 9 4 is be AUX crl-15022 9 5 an an DET crl-15022 9 6 arena arena NOUN crl-15022 9 7 in in ADP crl-15022 9 8 which which PRON crl-15022 9 9 communication communication NOUN crl-15022 9 10 failure failure NOUN crl-15022 9 11 can can AUX crl-15022 9 12 have have VERB crl-15022 9 13 a a DET crl-15022 9 14 powerful powerful ADJ crl-15022 9 15 negative negative ADJ crl-15022 9 16 effect effect NOUN crl-15022 9 17 on on ADP crl-15022 9 18 results result NOUN crl-15022 9 19 . . PUNCT crl-15022 10 1 the the DET crl-15022 10 2 medical medical ADJ crl-15022 10 3 interview interview NOUN crl-15022 10 4 is be AUX crl-15022 10 5 another another DET crl-15022 10 6 such such ADJ crl-15022 10 7 arena arena NOUN crl-15022 10 8 , , PUNCT crl-15022 10 9 one one NUM crl-15022 10 10 in in ADP crl-15022 10 11 which which PRON crl-15022 10 12 researchers researcher NOUN crl-15022 10 13 have have AUX crl-15022 10 14 studied study VERB crl-15022 10 15 theresults theresult NOUN crl-15022 10 16 of of ADP crl-15022 10 17 communication communication NOUN crl-15022 10 18 failure failure NOUN crl-15022 10 19 in in ADP crl-15022 10 20 detail detail NOUN crl-15022 10 21 . . PUNCT crl-15022 11 1 these these DET crl-15022 11 2 published publish VERB crl-15022 11 3 results result NOUN crl-15022 11 4 fall fall VERB crl-15022 11 5 under under ADP crl-15022 11 6 the the DET crl-15022 11 7 categories category NOUN crl-15022 11 8 of of ADP crl-15022 11 9 recall recall NOUN crl-15022 11 10 , , PUNCT crl-15022 11 11 compliance compliance NOUN crl-15022 11 12 , , PUNCT crl-15022 11 13 medical medical ADJ crl-15022 11 14 outcome outcome NOUN crl-15022 11 15 , , PUNCT crl-15022 11 16 and and CCONJ crl-15022 11 17 satisfaction satisfaction NOUN crl-15022 11 18 . . PUNCT crl-15022 12 1 in in ADP crl-15022 12 2 order order NOUN crl-15022 12 3 that that SCONJ crl-15022 12 4 librarians librarian NOUN crl-15022 12 5 can can AUX crl-15022 12 6 learn learn VERB crl-15022 12 7 from from ADP crl-15022 12 8 experts expert NOUN crl-15022 12 9 in in ADP crl-15022 12 10 another another DET crl-15022 12 11 field field NOUN crl-15022 12 12 , , PUNCT crl-15022 12 13 this this DET crl-15022 12 14 paper paper NOUN crl-15022 12 15 examines examine VERB crl-15022 12 16 the the DET crl-15022 12 17 question question NOUN crl-15022 12 18 of of ADP crl-15022 12 19 communication communication NOUN crl-15022 12 20 problems problem NOUN crl-15022 12 21 through through ADP crl-15022 12 22 a a DET crl-15022 12 23 comparison comparison NOUN crl-15022 12 24 of of ADP crl-15022 12 25 the the DET crl-15022 12 26 reference reference NOUN crl-15022 12 27 interview interview NOUN crl-15022 12 28 with with ADP crl-15022 12 29 the the DET crl-15022 12 30 medical medical ADJ crl-15022 12 31 interview interview NOUN crl-15022 12 32 . . PUNCT crl-15022 13 1 i i PRON crl-15022 13 2 want want VERB crl-15022 13 3 to to PART crl-15022 13 4 note note VERB crl-15022 13 5 that that SCONJ crl-15022 13 6 after after SCONJ crl-15022 13 7 this this DET crl-15022 13 8 article article NOUN crl-15022 13 9 was be AUX crl-15022 13 10 accepted accept VERB crl-15022 13 11 for for ADP crl-15022 13 12 publication publication NOUN crl-15022 13 13 , , PUNCT crl-15022 13 14 a a DET crl-15022 13 15 related related ADJ crl-15022 13 16 article article NOUN crl-15022 13 17 appeared appear VERB crl-15022 13 18 in in ADP crl-15022 13 19 print print NOUN crl-15022 13 20 , , PUNCT crl-15022 13 21 carolyn carolyn PROPN crl-15022 13 22 radcliff radcliff PROPN crl-15022 13 23 's 's PART crl-15022 13 24 " " PUNCT crl-15022 13 25 interpersonal interpersonal ADJ crl-15022 13 26 communication communication NOUN crl-15022 13 27 with with ADP crl-15022 13 28 library library NOUN crl-15022 13 29 patrons patron NOUN crl-15022 13 30 : : PUNCT crl-15022 13 31 physician physician ADJ crl-15022 13 32 - - PUNCT crl-15022 13 33 patient patient ADJ crl-15022 13 34 research research NOUN crl-15022 13 35 models model NOUN crl-15022 13 36 . . PUNCT crl-15022 13 37 " " PUNCT crl-15022 14 1 1 1 NUM crl-15022 14 2 radcliff radcliff PROPN crl-15022 14 3 's 's PART crl-15022 14 4 article article NOUN crl-15022 14 5 offers offer VERB crl-15022 14 6 additional additional ADJ crl-15022 14 7 insight insight NOUN crl-15022 14 8 into into ADP crl-15022 14 9 a a DET crl-15022 14 10 number number NOUN crl-15022 14 11 of of ADP crl-15022 14 12 the the DET crl-15022 14 13 concepts concept NOUN crl-15022 14 14 discussed discuss VERB crl-15022 14 15 here here ADV crl-15022 14 16 . . PUNCT crl-15022 15 1 in in ADP crl-15022 15 2 the the DET crl-15022 15 3 aspect aspect NOUN crl-15022 15 4 of of ADP crl-15022 15 5 communication communication NOUN crl-15022 15 6 , , PUNCT crl-15022 15 7 therelationship therelationship NOUN crl-15022 15 8 between between ADP crl-15022 15 9 librarian librarian ADJ crl-15022 15 10 and and CCONJ crl-15022 15 11 library library NOUN crl-15022 15 12 user user NOUN crl-15022 15 13 shares share VERB crl-15022 15 14 certain certain ADJ crl-15022 15 15 commonalties commonalty NOUN crl-15022 15 16 with with ADP crl-15022 15 17 that that PRON crl-15022 15 18 of of ADP crl-15022 15 19 physician physician NOUN crl-15022 15 20 and and CCONJ crl-15022 15 21 patient patient NOUN crl-15022 15 22 . . PUNCT crl-15022 16 1 reference reference NOUN crl-15022 16 2 and and CCONJ crl-15022 16 3 medical medical ADJ crl-15022 16 4 interviews interview NOUN crl-15022 16 5 entail entail NOUN crl-15022 16 6 both both PRON crl-15022 16 7 finding find VERB crl-15022 16 8 out out ADP crl-15022 16 9 information information NOUN crl-15022 16 10 and and CCONJ crl-15022 16 11 giving give VERB crl-15022 16 12 out out ADP crl-15022 16 13 information information NOUN crl-15022 16 14 . . PUNCT crl-15022 17 1 the the DET crl-15022 17 2 interviewer interviewer NOUN crl-15022 17 3 often often ADV crl-15022 17 4 begins begin VERB crl-15022 17 5 by by ADP crl-15022 17 6 knowing know VERB crl-15022 17 7 little little ADJ crl-15022 17 8 or or CCONJ crl-15022 17 9 nothing nothing PRON crl-15022 17 10 about about ADP crl-15022 17 11 the the DET crl-15022 17 12 interviewee interviewee NOUN crl-15022 17 13 's 's PART crl-15022 17 14 problem problem NOUN crl-15022 17 15 , , PUNCT crl-15022 17 16 situation situation NOUN crl-15022 17 17 , , PUNCT crl-15022 17 18 or or CCONJ crl-15022 17 19 background background NOUN crl-15022 17 20 . . PUNCT crl-15022 18 1 the the DET crl-15022 18 2 physician physician NOUN crl-15022 18 3 and and CCONJ crl-15022 18 4 librarian librarian NOUN crl-15022 18 5 typically typically ADV crl-15022 18 6 have have VERB crl-15022 18 7 a a DET crl-15022 18 8 limited limited ADJ crl-15022 18 9 amount amount NOUN crl-15022 18 10 of of ADP crl-15022 18 11 time time NOUN crl-15022 18 12 to to PART crl-15022 18 13 put put VERB crl-15022 18 14 a a DET crl-15022 18 15 person person NOUN crl-15022 18 16 at at ADP crl-15022 18 17 ease ease NOUN crl-15022 18 18 and and CCONJ crl-15022 18 19 ascertain ascertain VERB crl-15022 18 20 his his PRON crl-15022 18 21 or or CCONJ crl-15022 18 22 her her PRON crl-15022 18 23 rachael rachael PROPN crl-15022 18 24 naismith naismith PROPN crl-15022 18 25 is be AUX crl-15022 18 26 senior senior ADJ crl-15022 18 27 reference reference NOUN crl-15022 18 28 librarian librarian NOUN crl-15022 18 29 at at ADP crl-15022 18 30 the the DET crl-15022 18 31 babson babson PROPN crl-15022 18 32 library library NOUN crl-15022 18 33 at at ADP crl-15022 18 34 springfield springfield PROPN crl-15022 18 35 college college PROPN crl-15022 18 36 , , PUNCT crl-15022 18 37 springfield springfield PROPN crl-15022 18 38 , , PUNCT crl-15022 18 39 massachusetts massachusetts PROPN crl-15022 18 40 . . PUNCT crl-15022 19 1 she she PRON crl-15022 19 2 was be AUX crl-15022 19 3 head head NOUN crl-15022 19 4 of of ADP crl-15022 19 5 reference reference NOUN crl-15022 19 6 services service NOUN crl-15022 19 7 at at ADP crl-15022 19 8 the the DET crl-15022 19 9 miller miller PROPN crl-15022 19 10 nichols nichols PROPN crl-15022 19 11 library library NOUN crl-15022 19 12 at at ADP crl-15022 19 13 the the DET crl-15022 19 14 university university PROPN crl-15022 19 15 of of ADP crl-15022 19 16 kansas kansas PROPN crl-15022 19 17 city city PROPN crl-15022 19 18 at at ADP crl-15022 19 19 the the DET crl-15022 19 20 time time NOUN crl-15022 19 21 this this DET crl-15022 19 22 paper paper NOUN crl-15022 19 23 was be AUX crl-15022 19 24 written write VERB crl-15022 19 25 . . PUNCT crl-15022 20 1 44 44 NUM crl-15022 20 2 needs need NOUN crl-15022 20 3 , , PUNCT crl-15022 20 4 which which PRON crl-15022 20 5 the the DET crl-15022 20 6 person person NOUN crl-15022 20 7 may may AUX crl-15022 20 8 obscure obscure VERB crl-15022 20 9 , , PUNCT crl-15022 20 10 hide hide VERB crl-15022 20 11 , , PUNCT crl-15022 20 12 omit omit NOUN crl-15022 20 13 , , PUNCT crl-15022 20 14 or or CCONJ crl-15022 20 15 have have VERB crl-15022 20 16 difficulty difficulty NOUN crl-15022 20 17 expressing express VERB crl-15022 20 18 . . PUNCT crl-15022 21 1 after after ADP crl-15022 21 2 the the DET crl-15022 21 3 complex complex ADJ crl-15022 21 4 task task NOUN crl-15022 21 5 of of ADP crl-15022 21 6 question question NOUN crl-15022 21 7 negotiation negotiation NOUN crl-15022 21 8 , , PUNCT crl-15022 21 9 the the DET crl-15022 21 10 person person NOUN crl-15022 21 11 's 's PART crl-15022 21 12 needs need NOUN crl-15022 21 13 must must AUX crl-15022 21 14 be be AUX crl-15022 21 15 matched match VERB crl-15022 21 16 with with ADP crl-15022 21 17 the the DET crl-15022 21 18 resources resource NOUN crl-15022 21 19 at at ADP crl-15022 21 20 hand hand NOUN crl-15022 21 21 , , PUNCT crl-15022 21 22 or or CCONJ crl-15022 21 23 the the DET crl-15022 21 24 person person NOUN crl-15022 21 25 referred refer VERB crl-15022 21 26 elsewhere elsewhere ADV crl-15022 21 27 . . PUNCT crl-15022 22 1 to to PART crl-15022 22 2 impart impart VERB crl-15022 22 3 information information NOUN crl-15022 22 4 , , PUNCT crl-15022 22 5 both both CCONJ crl-15022 22 6 physician physician NOUN crl-15022 22 7 and and CCONJ crl-15022 22 8 librarian librarian NOUN crl-15022 22 9 are be AUX crl-15022 22 10 often often ADV crl-15022 22 11 faced face VERB crl-15022 22 12 with with ADP crl-15022 22 13 the the DET crl-15022 22 14 task task NOUN crl-15022 22 15 of of ADP crl-15022 22 16 explaining explain VERB crl-15022 22 17 a a DET crl-15022 22 18 complex complex ADJ crl-15022 22 19 system system NOUN crl-15022 22 20 to to ADP crl-15022 22 21 people people NOUN crl-15022 22 22 who who PRON crl-15022 22 23 may may AUX crl-15022 22 24 lack lack VERB crl-15022 22 25 their their PRON crl-15022 22 26 specialized specialized ADJ crl-15022 22 27 knowledge knowledge NOUN crl-15022 22 28 . . PUNCT crl-15022 23 1 in in ADP crl-15022 23 2 his his PRON crl-15022 23 3 renowned renowned ADJ crl-15022 23 4 article article NOUN crl-15022 23 5 on on ADP crl-15022 23 6 question question NOUN crl-15022 23 7 negotiation negotiation NOUN crl-15022 23 8 , , PUNCT crl-15022 23 9 robert robert PROPN crl-15022 23 10 taylor taylor PROPN crl-15022 23 11 calls call VERB crl-15022 23 12 the the DET crl-15022 23 13 reference reference NOUN crl-15022 23 14 interview interview NOUN crl-15022 23 15 one one NUM crl-15022 23 16 of of ADP crl-15022 23 17 the the DET crl-15022 23 18 most most ADV crl-15022 23 19 complex complex ADJ crl-15022 23 20 acts act NOUN crl-15022 23 21 of of ADP crl-15022 23 22 human human ADJ crl-15022 23 23 communication communication NOUN crl-15022 23 24 . . PUNCT crl-15022 24 1 in in ADP crl-15022 24 2 a a DET crl-15022 24 3 description description NOUN crl-15022 24 4 that that PRON crl-15022 24 5 can can AUX crl-15022 24 6 be be AUX crl-15022 24 7 applied apply VERB crl-15022 24 8 to to ADP crl-15022 24 9 the the DET crl-15022 24 10 medical medical ADJ crl-15022 24 11 interview interview NOUN crl-15022 24 12 as as ADV crl-15022 24 13 well well ADV crl-15022 24 14 , , PUNCT crl-15022 24 15 he he PRON crl-15022 24 16 writes write VERB crl-15022 24 17 , , PUNCT crl-15022 24 18 " " PUNCT crl-15022 24 19 in in ADP crl-15022 24 20 this this DET crl-15022 24 21 act act NOUN crl-15022 24 22 , , PUNCT crl-15022 24 23 one one NUM crl-15022 24 24 person person NOUN crl-15022 24 25 tries try VERB crl-15022 24 26 to to PART crl-15022 24 27 describe describe VERB crl-15022 24 28 for for ADP crl-15022 24 29 another another DET crl-15022 24 30 person person NOUN crl-15022 24 31 not not PART crl-15022 24 32 something something PRON crl-15022 24 33 he he PRON crl-15022 24 34 knows know VERB crl-15022 24 35 , , PUNCT crl-15022 24 36 but but CCONJ crl-15022 24 37 rather rather ADV crl-15022 24 38 something something PRON crl-15022 24 39 he he PRON crl-15022 24 40 does do AUX crl-15022 24 41 not not PART crl-15022 24 42 know know VERB crl-15022 24 43 . . PUNCT crl-15022 24 44 " " PUNCT crl-15022 25 1 2 2 NUM crl-15022 25 2 the the DET crl-15022 25 3 main main ADJ crl-15022 25 4 focus focus NOUN crl-15022 25 5 of of ADP crl-15022 25 6 this this DET crl-15022 25 7 paper paper NOUN crl-15022 25 8 is be AUX crl-15022 25 9 on on ADP crl-15022 25 10 the the DET crl-15022 25 11 physician physician NOUN crl-15022 25 12 's 's PART crl-15022 25 13 or or CCONJ crl-15022 25 14 librarian librarian NOUN crl-15022 25 15 's 's PART crl-15022 25 16 attitude attitude NOUN crl-15022 25 17 and and CCONJ crl-15022 25 18 behavior behavior NOUN crl-15022 25 19 rather rather ADV crl-15022 25 20 than than ADP crl-15022 25 21 that that PRON crl-15022 25 22 of of ADP crl-15022 25 23 the the DET crl-15022 25 24 patient patient NOUN crl-15022 25 25 and and CCONJ crl-15022 25 26 library library NOUN crl-15022 25 27 user user NOUN crl-15022 25 28 . . PUNCT crl-15022 26 1 because because SCONJ crl-15022 26 2 of of ADP crl-15022 26 3 space space NOUN crl-15022 26 4 limitations limitation NOUN crl-15022 26 5 , , PUNCT crl-15022 26 6 nonverbal nonverbal ADJ crl-15022 26 7 communication communication NOUN crl-15022 26 8 is be AUX crl-15022 26 9 not not PART crl-15022 26 10 discussed discuss VERB crl-15022 26 11 . . PUNCT crl-15022 27 1 the the DET crl-15022 27 2 format format NOUN crl-15022 27 3 of of ADP crl-15022 27 4 this this DET crl-15022 27 5 paper paper NOUN crl-15022 27 6 is be AUX crl-15022 27 7 to to PART crl-15022 27 8 discuss discuss VERB crl-15022 27 9 a a DET crl-15022 27 10 series series NOUN crl-15022 27 11 of of ADP crl-15022 27 12 communication communication NOUN crl-15022 27 13 issues issue NOUN crl-15022 27 14 and and CCONJ crl-15022 27 15 outcomes outcome NOUN crl-15022 27 16 , , PUNCT crl-15022 27 17 describing describe VERB crl-15022 27 18 each each PRON crl-15022 27 19 as as SCONJ crl-15022 27 20 it it PRON crl-15022 27 21 applies apply VERB crl-15022 27 22 to to ADP crl-15022 27 23 the the DET crl-15022 27 24 physician physician NOUN crl-15022 27 25 's 's PART crl-15022 27 26 office office NOUN crl-15022 27 27 and and CCONJ crl-15022 27 28 the the DET crl-15022 27 29 reference reference NOUN crl-15022 27 30 desk desk NOUN crl-15022 27 31 . . PUNCT crl-15022 28 1 a a DET crl-15022 28 2 failure failure NOUN crl-15022 28 3 to to PART crl-15022 28 4 communicate communicate VERB crl-15022 28 5 an an DET crl-15022 28 6 examination examination NOUN crl-15022 28 7 of of ADP crl-15022 28 8 medical medical ADJ crl-15022 28 9 literature literature NOUN crl-15022 28 10 for for ADP crl-15022 28 11 the the DET crl-15022 28 12 past past ADJ crl-15022 28 13 twenty twenty NUM crl-15022 28 14 - - PUNCT crl-15022 28 15 five five NUM crl-15022 28 16 years year NOUN crl-15022 28 17 reveals reveal VERB crl-15022 28 18 a a DET crl-15022 28 19 wealth wealth NOUN crl-15022 28 20 of of ADP crl-15022 28 21 research research NOUN crl-15022 28 22 on on ADP crl-15022 28 23 the the DET crl-15022 28 24 problems problem NOUN crl-15022 28 25 inherent inherent ADJ crl-15022 28 26 in in ADP crl-15022 28 27 the the DET crl-15022 28 28 communication communication NOUN crl-15022 28 29 between between ADP crl-15022 28 30 physician physician NOUN crl-15022 28 31 and and CCONJ crl-15022 28 32 patient patient NOUN crl-15022 28 33 . . PUNCT crl-15022 29 1 library library PROPN crl-15022 29 2 literature literature PROPN crl-15022 29 3 also also ADV crl-15022 29 4 reveals reveal VERB crl-15022 29 5 a a DET crl-15022 29 6 similar similar ADJ crl-15022 29 7 emphasis emphasis NOUN crl-15022 29 8 on on ADP crl-15022 29 9 the the DET crl-15022 29 10 reference reference NOUN crl-15022 29 11 interview interview NOUN crl-15022 29 12 . . PUNCT crl-15022 30 1 one one NUM crl-15022 30 2 recent recent ADJ crl-15022 30 3 article article NOUN crl-15022 30 4 discussed discuss VERB crl-15022 30 5 the the DET crl-15022 30 6 physician physician ADJ crl-15022 30 7 - - PUNCT crl-15022 30 8 patient patient ADJ crl-15022 30 9 communication communication NOUN crl-15022 30 10 process process NOUN crl-15022 30 11 in in ADP crl-15022 30 12 terms term NOUN crl-15022 30 13 of of ADP crl-15022 30 14 its its PRON crl-15022 30 15 relevance relevance NOUN crl-15022 30 16 to to ADP crl-15022 30 17 librarians librarian NOUN crl-15022 30 18 , , PUNCT crl-15022 30 19 but but CCONJ crl-15022 30 20 the the DET crl-15022 30 21 authors author NOUN crl-15022 30 22 admit admit VERB crl-15022 30 23 it it PRON crl-15022 30 24 was be AUX crl-15022 30 25 a a DET crl-15022 30 26 limited limited ADJ crl-15022 30 27 review review NOUN crl-15022 30 28 and and CCONJ crl-15022 30 29 cited cite VERB crl-15022 30 30 no no DET crl-15022 30 31 library library NOUN crl-15022 30 32 articles.3 articles.3 PROPN crl-15022 30 33 in in ADP crl-15022 30 34 contrast contrast NOUN crl-15022 30 35 to to ADP crl-15022 30 36 the the DET crl-15022 30 37 plain plain ADJ crl-15022 30 38 english english ADJ crl-15022 30 39 movement movement NOUN crl-15022 30 40 , , PUNCT crl-15022 30 41 which which PRON crl-15022 30 42 calls call VERB crl-15022 30 43 for for SCONJ crl-15022 30 44 medical medical ADJ crl-15022 30 45 and and CCONJ crl-15022 30 46 legal legal ADJ crl-15022 30 47 communications communication NOUN crl-15022 30 48 to to PART crl-15022 30 49 be be AUX crl-15022 30 50 made make VERB crl-15022 30 51 comprehensible comprehensible ADJ crl-15022 30 52 to to ADP crl-15022 30 53 the the DET crl-15022 30 54 layperson layperson NOUN crl-15022 30 55 , , PUNCT crl-15022 30 56 there there PRON crl-15022 30 57 seems seem VERB crl-15022 30 58 to to PART crl-15022 30 59 be be AUX crl-15022 30 60 no no DET crl-15022 30 61 comparable comparable ADJ crl-15022 30 62 grassroots grassroots ADJ crl-15022 30 63 movement movement NOUN crl-15022 30 64 for for ADP crl-15022 30 65 changes change NOUN crl-15022 30 66 in in ADP crl-15022 30 67 the the DET crl-15022 30 68 way way NOUN crl-15022 30 69 librarians librarian NOUN crl-15022 30 70 communicate communicate VERB crl-15022 30 71 with with ADP crl-15022 30 72 users user NOUN crl-15022 30 73 . . PUNCT crl-15022 31 1 this this PRON crl-15022 31 2 could could AUX crl-15022 31 3 be be AUX crl-15022 31 4 because because SCONJ crl-15022 31 5 lireference lireference VERB crl-15022 31 6 communication communication NOUN crl-15022 31 7 45 45 NUM crl-15022 31 8 brarians brarian NOUN crl-15022 31 9 are be AUX crl-15022 31 10 doing do VERB crl-15022 31 11 just just ADV crl-15022 31 12 fine fine ADV crl-15022 31 13 at at ADP crl-15022 31 14 communicating communicate VERB crl-15022 31 15 with with ADP crl-15022 31 16 library library NOUN crl-15022 31 17 users user NOUN crl-15022 31 18 . . PUNCT crl-15022 32 1 however however ADV crl-15022 32 2 , , PUNCT crl-15022 32 3 the the DET crl-15022 32 4 number number NOUN crl-15022 32 5 of of ADP crl-15022 32 6 articles article NOUN crl-15022 32 7 dealing deal VERB crl-15022 32 8 with with ADP crl-15022 32 9 the the DET crl-15022 32 10 reference reference NOUN crl-15022 32 11 interview interview NOUN crl-15022 32 12 by by ADP crl-15022 32 13 librarians librarian NOUN crl-15022 32 14 themselves themselves PRON crl-15022 32 15 and and CCONJ crl-15022 32 16 the the DET crl-15022 32 17 number number NOUN crl-15022 32 18 of of ADP crl-15022 32 19 recent recent ADJ crl-15022 32 20 articles article NOUN crl-15022 32 21 on on ADP crl-15022 32 22 the the DET crl-15022 32 23 failure failure NOUN crl-15022 32 24 to to PART crl-15022 32 25 meet meet VERB crl-15022 32 26 user user NOUN crl-15022 32 27 needs need NOUN crl-15022 32 28 suggest suggest VERB crl-15022 32 29 otherwise otherwise ADV crl-15022 32 30 . . PUNCT crl-15022 33 1 the the DET crl-15022 33 2 role role NOUN crl-15022 33 3 of of ADP crl-15022 33 4 language language NOUN crl-15022 33 5 one one NUM crl-15022 33 6 way way NOUN crl-15022 33 7 to to PART crl-15022 33 8 examine examine VERB crl-15022 33 9 interactions interaction NOUN crl-15022 33 10 within within ADP crl-15022 33 11 the the DET crl-15022 33 12 librarian librarian ADJ crl-15022 33 13 - - PUNCT crl-15022 33 14 user user NOUN crl-15022 33 15 and and CCONJ crl-15022 33 16 physician physician NOUN crl-15022 33 17 - - PUNCT crl-15022 33 18 patient patient ADJ crl-15022 33 19 dyads dyad NOUN crl-15022 33 20 is be AUX crl-15022 33 21 to to PART crl-15022 33 22 look look VERB crl-15022 33 23 at at ADP crl-15022 33 24 language language NOUN crl-15022 33 25 . . PUNCT crl-15022 34 1 as as ADV crl-15022 34 2 imperfect imperfect ADJ crl-15022 34 3 as as ADP crl-15022 34 4 language language NOUN crl-15022 34 5 is be AUX crl-15022 34 6 , , PUNCT crl-15022 34 7 it it PRON crl-15022 34 8 has have VERB crl-15022 34 9 the the DET crl-15022 34 10 power power NOUN crl-15022 34 11 to to PART crl-15022 34 12 shape shape VERB crl-15022 34 13 our our PRON crl-15022 34 14 experience experience NOUN crl-15022 34 15 of of ADP crl-15022 34 16 reality reality NOUN crl-15022 34 17 , , PUNCT crl-15022 34 18 even even ADV crl-15022 34 19 at at ADP crl-15022 34 20 the the DET crl-15022 34 21 level level NOUN crl-15022 34 22 of of ADP crl-15022 34 23 its its PRON crl-15022 34 24 smallest small ADJ crl-15022 34 25 denominator denominator NOUN crl-15022 34 26 - - PUNCT crl-15022 34 27 the the DET crl-15022 34 28 word word NOUN crl-15022 34 29 . . PUNCT crl-15022 35 1 both both CCONJ crl-15022 35 2 the the DET crl-15022 35 3 medical medical ADJ crl-15022 35 4 and and CCONJ crl-15022 35 5 library library NOUN crl-15022 35 6 worlds world NOUN crl-15022 35 7 feature feature VERB crl-15022 35 8 many many ADJ crl-15022 35 9 words word NOUN crl-15022 35 10 that that PRON crl-15022 35 11 are be AUX crl-15022 35 12 considered consider VERB crl-15022 35 13 technical technical ADJ crl-15022 35 14 language language NOUN crl-15022 35 15 . . PUNCT crl-15022 36 1 philip philip PROPN crl-15022 36 2 ley ley PROPN crl-15022 36 3 discusses discuss VERB crl-15022 36 4 the the DET crl-15022 36 5 problems problem NOUN crl-15022 36 6 associated associate VERB crl-15022 36 7 with with ADP crl-15022 36 8 medical medical ADJ crl-15022 36 9 jargon jargon NOUN crl-15022 36 10 in in ADP crl-15022 36 11 his his PRON crl-15022 36 12 comprehensive comprehensive ADJ crl-15022 36 13 treatise treatise NOUN crl-15022 36 14 on on ADP crl-15022 36 15 medical medical ADJ crl-15022 36 16 communication communication NOUN crl-15022 36 17 , , PUNCT crl-15022 36 18 communicating communicate VERB crl-15022 36 19 with with ADP crl-15022 36 20 patients patient NOUN crl-15022 36 21 : : PUNCT crl-15022 36 22 improving improve VERB crl-15022 36 23 communication communication NOUN crl-15022 36 24 , , PUNCT crl-15022 36 25 satisfaction satisfaction NOUN crl-15022 36 26 and and CCONJ crl-15022 36 27 compliance compliance NOUN crl-15022 36 28 . . PUNCT crl-15022 37 1 ley ley PROPN crl-15022 37 2 cites cite VERB crl-15022 37 3 studies study NOUN crl-15022 37 4 that that PRON crl-15022 37 5 consistently consistently ADV crl-15022 37 6 found find VERB crl-15022 37 7 discrepancies discrepancy NOUN crl-15022 37 8 between between ADP crl-15022 37 9 physicians physician NOUN crl-15022 37 10 ' ' PART crl-15022 37 11 and and CCONJ crl-15022 37 12 patients patient NOUN crl-15022 37 13 ' ' PART crl-15022 37 14 interpretations interpretation NOUN crl-15022 37 15 of of ADP crl-15022 37 16 common common ADJ crl-15022 37 17 medical medical ADJ crl-15022 37 18 terms.4 terms.4 NOUN crl-15022 37 19 several several ADJ crl-15022 37 20 physicians physician NOUN crl-15022 37 21 have have AUX crl-15022 37 22 called call VERB crl-15022 37 23 upon upon SCONJ crl-15022 37 24 their their PRON crl-15022 37 25 colleagues colleague NOUN crl-15022 37 26 to to PART crl-15022 37 27 demystify demystify VERB crl-15022 37 28 medical medical ADJ crl-15022 37 29 terminology terminology NOUN crl-15022 37 30 in in ADP crl-15022 37 31 dealing deal VERB crl-15022 37 32 with with ADP crl-15022 37 33 their their PRON crl-15022 37 34 patients.5 patients.5 ADJ crl-15022 37 35 timothy timothy PROPN crl-15022 37 36 anderson anderson PROPN crl-15022 37 37 and and CCONJ crl-15022 37 38 david david PROPN crl-15022 37 39 helm helm PROPN crl-15022 37 40 link link VERB crl-15022 37 41 the the DET crl-15022 37 42 use use NOUN crl-15022 37 43 of of ADP crl-15022 37 44 jargon jargon PROPN crl-15022 37 45 to to ADP crl-15022 37 46 the the DET crl-15022 37 47 physician physician NOUN crl-15022 37 48 's 's PART crl-15022 37 49 desire desire NOUN crl-15022 37 50 to to PART crl-15022 37 51 control control VERB crl-15022 37 52 the the DET crl-15022 37 53 interaction interaction NOUN crl-15022 37 54 : : PUNCT crl-15022 37 55 language language NOUN crl-15022 37 56 is be AUX crl-15022 37 57 often often ADV crl-15022 37 58 used use VERB crl-15022 37 59 to to PART crl-15022 37 60 mystify mystify VERB crl-15022 37 61 , , PUNCT crl-15022 37 62 to to PART crl-15022 37 63 desexualize desexualize VERB crl-15022 37 64 , , PUNCT crl-15022 37 65 to to PART crl-15022 37 66 confuse confuse VERB crl-15022 37 67 and and CCONJ crl-15022 37 68 intimidate intimidate VERB crl-15022 37 69 the the DET crl-15022 37 70 patient patient NOUN crl-15022 37 71 , , PUNCT crl-15022 37 72 as as ADV crl-15022 37 73 well well ADV crl-15022 37 74 as as ADP crl-15022 37 75 to to PART crl-15022 37 76 reaffirm reaffirm VERB crl-15022 37 77 expertise expertise NOUN crl-15022 37 78 ... ... PUNCT crl-15022 38 1 it it PRON crl-15022 38 2 is be AUX crl-15022 38 3 through through ADP crl-15022 38 4 language language NOUN crl-15022 38 5 that that SCONJ crl-15022 38 6 social social ADJ crl-15022 38 7 realities reality NOUN crl-15022 38 8 are be AUX crl-15022 38 9 constructed construct VERB crl-15022 38 10 , , PUNCT crl-15022 38 11 and and CCONJ crl-15022 38 12 through through ADP crl-15022 38 13 the the DET crl-15022 38 14 expression expression NOUN crl-15022 38 15 of of ADP crl-15022 38 16 language language NOUN crl-15022 38 17 that that SCONJ crl-15022 38 18 realities reality NOUN crl-15022 38 19 can can AUX crl-15022 38 20 be be AUX crl-15022 38 21 negotiated negotiate VERB crl-15022 38 22 . . PUNCT crl-15022 39 1 the the DET crl-15022 39 2 physician physician NOUN crl-15022 39 3 gains gain VERB crl-15022 39 4 in in ADP crl-15022 39 5 power power NOUN crl-15022 39 6 through through ADP crl-15022 39 7 his his PRON crl-15022 39 8 or or CCONJ crl-15022 39 9 her her PRON crl-15022 39 10 access access NOUN crl-15022 39 11 to to ADP crl-15022 39 12 and and CCONJ crl-15022 39 13 control control VERB crl-15022 39 14 over over ADP crl-15022 39 15 the the DET crl-15022 39 16 " " PUNCT crl-15022 39 17 legitimate legitimate ADJ crl-15022 39 18 " " PUNCT crl-15022 39 19 language language NOUN crl-15022 39 20 of of ADP crl-15022 39 21 health health NOUN crl-15022 39 22 and and CCONJ crl-15022 39 23 illness illness NOUN crl-15022 39 24 . . PUNCT crl-15022 40 1 thus thus ADV crl-15022 40 2 patients patient NOUN crl-15022 40 3 are be AUX crl-15022 40 4 urged urge VERB crl-15022 40 5 in in ADP crl-15022 40 6 their their PRON crl-15022 40 7 presentation presentation NOUN crl-15022 40 8 of of ADP crl-15022 40 9 symptoms symptom NOUN crl-15022 40 10 and and CCONJ crl-15022 40 11 problems problem NOUN crl-15022 40 12 to to PART crl-15022 40 13 recast recast VERB crl-15022 40 14 their their PRON crl-15022 40 15 accounts account NOUN crl-15022 40 16 in in ADP crl-15022 40 17 the the DET crl-15022 40 18 appropriate appropriate ADJ crl-15022 40 19 nomenclature nomenclature NOUN crl-15022 40 20 - - PUNCT crl-15022 40 21 which which PRON crl-15022 40 22 reinforces reinforce VERB crl-15022 40 23 the the DET crl-15022 40 24 46 46 NUM crl-15022 40 25 college college NOUN crl-15022 40 26 & & CCONJ crl-15022 40 27 research research PROPN crl-15022 40 28 libraries librarie VERB crl-15022 40 29 physician physician NOUN crl-15022 40 30 's 's PART crl-15022 40 31 mandate mandate NOUN crl-15022 40 32 to to PART crl-15022 40 33 determine determine VERB crl-15022 40 34 the the DET crl-15022 40 35 reality reality NOUN crl-15022 40 36 . . PUNCT crl-15022 41 1 6 6 NUM crl-15022 41 2 schema schema PROPN crl-15022 41 3 theory theory NOUN crl-15022 41 4 only only ADV crl-15022 41 5 part part NOUN crl-15022 41 6 of of ADP crl-15022 41 7 the the DET crl-15022 41 8 patient patient NOUN crl-15022 41 9 's 's PART crl-15022 41 10 comprehension comprehension NOUN crl-15022 41 11 problem problem NOUN crl-15022 41 12 can can AUX crl-15022 41 13 be be AUX crl-15022 41 14 explained explain VERB crl-15022 41 15 by by ADP crl-15022 41 16 lack lack NOUN crl-15022 41 17 of of ADP crl-15022 41 18 familiarity familiarity NOUN crl-15022 41 19 with with ADP crl-15022 41 20 word word NOUN crl-15022 41 21 meanings meaning NOUN crl-15022 41 22 . . PUNCT crl-15022 42 1 a a DET crl-15022 42 2 patient patient NOUN crl-15022 42 3 will will AUX crl-15022 42 4 interpret interpret VERB crl-15022 42 5 what what PRON crl-15022 42 6 a a DET crl-15022 42 7 physician physician NOUN crl-15022 42 8 says say VERB crl-15022 42 9 in in ADP crl-15022 42 10 terms term NOUN crl-15022 42 11 of of ADP crl-15022 42 12 the the DET crl-15022 42 13 patient patient NOUN crl-15022 42 14 's 's PART crl-15022 42 15 own own ADJ crl-15022 42 16 framework framework NOUN crl-15022 42 17 of of ADP crl-15022 42 18 ideas idea NOUN crl-15022 42 19 about about ADP crl-15022 42 20 illness illness NOUN crl-15022 42 21 . . PUNCT crl-15022 43 1 this this DET crl-15022 43 2 concept concept NOUN crl-15022 43 3 relates relate VERB crl-15022 43 4 to to ADP crl-15022 43 5 what what PRON crl-15022 43 6 cognitive cognitive ADJ crl-15022 43 7 psychologists psychologist NOUN crl-15022 43 8 call call VERB crl-15022 43 9 " " PUNCT crl-15022 43 10 schema schema NOUN crl-15022 43 11 theory theory NOUN crl-15022 43 12 . . PUNCT crl-15022 43 13 " " PUNCT crl-15022 44 1 although although SCONJ crl-15022 44 2 not not PART crl-15022 44 3 using use VERB crl-15022 44 4 that that DET crl-15022 44 5 term term NOUN crl-15022 44 6 , , PUNCT crl-15022 44 7 john john PROPN crl-15022 44 8 locke locke PROPN crl-15022 44 9 gave give VERB crl-15022 44 10 a a DET crl-15022 44 11 good good ADJ crl-15022 44 12 description description NOUN crl-15022 44 13 of of ADP crl-15022 44 14 schema schema PROPN crl-15022 44 15 theory theory NOUN crl-15022 44 16 in in ADP crl-15022 44 17 1689 1689 NUM crl-15022 44 18 in in ADP crl-15022 44 19 his his PRON crl-15022 44 20 essay essay NOUN crl-15022 44 21 concerning concern VERB crl-15022 44 22 human human ADJ crl-15022 44 23 understanding understanding NOUN crl-15022 44 24 : : PUNCT crl-15022 44 25 to to PART crl-15022 44 26 make make VERB crl-15022 44 27 words word NOUN crl-15022 44 28 serviceable serviceable ADJ crl-15022 44 29 to to ADP crl-15022 44 30 the the DET crl-15022 44 31 end end NOUN crl-15022 44 32 of of ADP crl-15022 44 33 communication communication NOUN crl-15022 44 34 , , PUNCT crl-15022 44 35 it it PRON crl-15022 44 36 is be AUX crl-15022 44 37 necessary necessary ADJ crl-15022 44 38 that that SCONJ crl-15022 44 39 they they PRON crl-15022 44 40 excite excite VERB crl-15022 44 41 , , PUNCT crl-15022 44 42 in in ADP crl-15022 44 43 the the DET crl-15022 44 44 hearer hearer NOUN crl-15022 44 45 , , PUNCT crl-15022 44 46 exactly exactly ADV crl-15022 44 47 the the DET crl-15022 44 48 same same ADJ crl-15022 44 49 idea idea NOUN crl-15022 44 50 , , PUNCT crl-15022 44 51 they they PRON crl-15022 44 52 stand stand VERB crl-15022 44 53 for for ADP crl-15022 44 54 in in ADP crl-15022 44 55 the the DET crl-15022 44 56 mind mind NOUN crl-15022 44 57 of of ADP crl-15022 44 58 the the DET crl-15022 44 59 speaker speaker NOUN crl-15022 44 60 . . PUNCT crl-15022 45 1 without without ADP crl-15022 45 2 this this PRON crl-15022 45 3 , , PUNCT crl-15022 45 4 men man NOUN crl-15022 45 5 fill fill VERB crl-15022 45 6 one one NUM crl-15022 45 7 another another PRON crl-15022 45 8 's 's PART crl-15022 45 9 heads head NOUN crl-15022 45 10 with with ADP crl-15022 45 11 noise noise NOUN crl-15022 45 12 and and CCONJ crl-15022 45 13 sounds sound NOUN crl-15022 45 14 ; ; PUNCT crl-15022 45 15 but but CCONJ crl-15022 45 16 convey convey VERB crl-15022 45 17 not not PART crl-15022 45 18 thereby thereby ADV crl-15022 45 19 their their PRON crl-15022 45 20 thoughts thought NOUN crl-15022 45 21 , , PUNCT crl-15022 45 22 and and CCONJ crl-15022 45 23 lay lie VERB crl-15022 45 24 not not PART crl-15022 45 25 before before ADP crl-15022 45 26 one one NUM crl-15022 45 27 another another DET crl-15022 45 28 their their PRON crl-15022 45 29 ideas idea NOUN crl-15022 45 30 , , PUNCT crl-15022 45 31 which which PRON crl-15022 45 32 is be AUX crl-15022 45 33 the the DET crl-15022 45 34 end end NOUN crl-15022 45 35 of of ADP crl-15022 45 36 discourse discourse NOUN crl-15022 45 37 and and CCONJ crl-15022 45 38 language language NOUN crl-15022 45 39 . . PUNCT crl-15022 46 1 7 7 NUM crl-15022 46 2 years year NOUN crl-15022 46 3 later later ADV crl-15022 46 4 , , PUNCT crl-15022 46 5 terry terry PROPN crl-15022 46 6 winograd winograd PROPN crl-15022 46 7 designed design VERB crl-15022 46 8 a a DET crl-15022 46 9 model model NOUN crl-15022 46 10 of of ADP crl-15022 46 11 communication communication NOUN crl-15022 46 12 ( ( PUNCT crl-15022 46 13 see see VERB crl-15022 46 14 figure figure NOUN crl-15022 46 15 1 1 NUM crl-15022 46 16 ) ) PUNCT crl-15022 46 17 to to PART crl-15022 46 18 illustrate illustrate VERB crl-15022 46 19 schema schema PROPN crl-15022 46 20 theory theory NOUN crl-15022 46 21 . . PUNCT crl-15022 47 1 briefly briefly ADV crl-15022 47 2 , , PUNCT crl-15022 47 3 the the DET crl-15022 47 4 two two NUM crl-15022 47 5 participants participant NOUN crl-15022 47 6 , , PUNCT crl-15022 47 7 the the DET crl-15022 47 8 speaker speaker NOUN crl-15022 47 9 and and CCONJ crl-15022 47 10 the the DET crl-15022 47 11 hearer hearer NOUN crl-15022 47 12 , , PUNCT crl-15022 47 13 each each PRON crl-15022 47 14 possess possess VERB crl-15022 47 15 a a DET crl-15022 47 16 set set NOUN crl-15022 47 17 of of ADP crl-15022 47 18 stored store VERB crl-15022 47 19 schemas schema NOUN crl-15022 47 20 , , PUNCT crl-15022 47 21 which which PRON crl-15022 47 22 are be AUX crl-15022 47 23 collections collection NOUN crl-15022 47 24 of of ADP crl-15022 47 25 knowledge knowledge NOUN crl-15022 47 26 related relate VERB crl-15022 47 27 to to ADP crl-15022 47 28 a a DET crl-15022 47 29 concept concept NOUN crl-15022 47 30 . . PUNCT crl-15022 48 1 the the DET crl-15022 48 2 hearer hearer NOUN crl-15022 48 3 considers consider VERB crl-15022 48 4 the the DET crl-15022 48 5 context context NOUN crl-15022 48 6 of of ADP crl-15022 48 7 the the DET crl-15022 48 8 message message NOUN crl-15022 48 9 and and CCONJ crl-15022 48 10 compares compare VERB crl-15022 48 11 it it PRON crl-15022 48 12 to to ADP crl-15022 48 13 existing exist VERB crl-15022 48 14 schemas schema NOUN crl-15022 48 15 . . PUNCT crl-15022 49 1 in in ADP crl-15022 49 2 addition addition NOUN crl-15022 49 3 , , PUNCT crl-15022 49 4 each each DET crl-15022 49 5 participant participant NOUN crl-15022 49 6 has have VERB crl-15022 49 7 a a DET crl-15022 49 8 model model NOUN crl-15022 49 9 of of ADP crl-15022 49 10 the the DET crl-15022 49 11 other other ADJ crl-15022 49 12 person person NOUN crl-15022 49 13 , , PUNCT crl-15022 49 14 which which PRON crl-15022 49 15 may may AUX crl-15022 49 16 consist consist VERB crl-15022 49 17 of of ADP crl-15022 49 18 opinions opinion NOUN crl-15022 49 19 about about ADP crl-15022 49 20 the the DET crl-15022 49 21 actual actual ADJ crl-15022 49 22 known know VERB crl-15022 49 23 individual individual NOUN crl-15022 49 24 or or CCONJ crl-15022 49 25 notions notion NOUN crl-15022 49 26 related relate VERB crl-15022 49 27 to to ADP crl-15022 49 28 personal personal ADJ crl-15022 49 29 characteristics characteristic NOUN crl-15022 49 30 such such ADJ crl-15022 49 31 as as ADP crl-15022 49 32 appearance appearance NOUN crl-15022 49 33 , , PUNCT crl-15022 49 34 gender gender NOUN crl-15022 49 35 , , PUNCT crl-15022 49 36 occupation occupation NOUN crl-15022 49 37 , , PUNCT crl-15022 49 38 and and CCONJ crl-15022 49 39 so so ADV crl-15022 49 40 forth forth ADV crl-15022 49 41 . . PUNCT crl-15022 50 1 8 8 NUM crl-15022 50 2 if if SCONJ crl-15022 50 3 the the DET crl-15022 50 4 content content NOUN crl-15022 50 5 of of ADP crl-15022 50 6 the the DET crl-15022 50 7 discourse discourse NOUN crl-15022 50 8 seems seem VERB crl-15022 50 9 familiar familiar ADJ crl-15022 50 10 , , PUNCT crl-15022 50 11 the the DET crl-15022 50 12 hearer hearer NOUN crl-15022 50 13 reacts react VERB crl-15022 50 14 the the DET crl-15022 50 15 same same ADJ crl-15022 50 16 way way NOUN crl-15022 50 17 he he PRON crl-15022 50 18 or or CCONJ crl-15022 50 19 she she PRON crl-15022 50 20 did do VERB crl-15022 50 21 before before ADV crl-15022 50 22 . . PUNCT crl-15022 51 1 if if SCONJ crl-15022 51 2 the the DET crl-15022 51 3 hearer hearer NOUN crl-15022 51 4 's 's PART crl-15022 51 5 schemas schema NOUN crl-15022 51 6 differ differ VERB crl-15022 51 7 enough enough ADV crl-15022 51 8 from from ADP crl-15022 51 9 those those PRON crl-15022 51 10 of of ADP crl-15022 51 11 the the DET crl-15022 51 12 speaker speaker NOUN crl-15022 51 13 , , PUNCT crl-15022 51 14 the the DET crl-15022 51 15 intended intended ADJ crl-15022 51 16 message message NOUN crl-15022 51 17 is be AUX crl-15022 51 18 likely likely ADJ crl-15022 51 19 to to PART crl-15022 51 20 be be AUX crl-15022 51 21 received receive VERB crl-15022 51 22 incorrectly incorrectly ADV crl-15022 51 23 . . PUNCT crl-15022 52 1 this this DET crl-15022 52 2 theory theory NOUN crl-15022 52 3 explains explain VERB crl-15022 52 4 in in ADP crl-15022 52 5 part part NOUN crl-15022 52 6 the the DET crl-15022 52 7 problems problem NOUN crl-15022 52 8 that that PRON crl-15022 52 9 result result VERB crl-15022 52 10 from from ADP crl-15022 52 11 patients patient NOUN crl-15022 52 12 not not PART crl-15022 52 13 having have VERB crl-15022 52 14 the the DET crl-15022 52 15 underlying underlying ADJ crl-15022 52 16 january january PROPN crl-15022 52 17 1996 1996 NUM crl-15022 52 18 medical medical ADJ crl-15022 52 19 schemas schema NOUN crl-15022 52 20 to to PART crl-15022 52 21 understand understand VERB crl-15022 52 22 the the DET crl-15022 52 23 terms term NOUN crl-15022 52 24 used use VERB crl-15022 52 25 by by ADP crl-15022 52 26 their their PRON crl-15022 52 27 physicians physician NOUN crl-15022 52 28 . . PUNCT crl-15022 53 1 the the DET crl-15022 53 2 same same ADJ crl-15022 53 3 can can AUX crl-15022 53 4 be be AUX crl-15022 53 5 said say VERB crl-15022 53 6 for for ADP crl-15022 53 7 library library NOUN crl-15022 53 8 users user NOUN crl-15022 53 9 , , PUNCT crl-15022 53 10 who who PRON crl-15022 53 11 often often ADV crl-15022 53 12 do do AUX crl-15022 53 13 not not PART crl-15022 53 14 share share VERB crl-15022 53 15 the the DET crl-15022 53 16 library library NOUN crl-15022 53 17 schemas schemas PROPN crl-15022 53 18 so so ADV crl-15022 53 19 familiar familiar ADJ crl-15022 53 20 to to PART crl-15022 53 21 reference reference VERB crl-15022 53 22 librarians librarian NOUN crl-15022 53 23 . . PUNCT crl-15022 54 1 as as ADV crl-15022 54 2 much much ADV crl-15022 54 3 as as SCONJ crl-15022 54 4 librarians librarian NOUN crl-15022 54 5 would would AUX crl-15022 54 6 like like VERB crl-15022 54 7 to to PART crl-15022 54 8 believe believe VERB crl-15022 54 9 that that SCONJ crl-15022 54 10 they they PRON crl-15022 54 11 eschew eschew VERB crl-15022 54 12 jargon jargon PROPN crl-15022 54 13 , , PUNCT crl-15022 54 14 recorded record VERB crl-15022 54 15 reference reference NOUN crl-15022 54 16 interviews interview NOUN crl-15022 54 17 show show VERB crl-15022 54 18 that that SCONJ crl-15022 54 19 they they PRON crl-15022 54 20 use use VERB crl-15022 54 21 jargon jargon PROPN crl-15022 54 22 in in ADP crl-15022 54 23 dealing deal VERB crl-15022 54 24 with with ADP crl-15022 54 25 library library NOUN crl-15022 54 26 users user NOUN crl-15022 54 27 . . PUNCT crl-15022 55 1 a a DET crl-15022 55 2 study study NOUN crl-15022 55 3 that that PRON crl-15022 55 4 joan joan PROPN crl-15022 55 5 stein stein PROPN crl-15022 55 6 and and CCONJ crl-15022 55 7 i i PRON crl-15022 55 8 conducted conduct VERB crl-15022 55 9 at at ADP crl-15022 55 10 carnegie carnegie PROPN crl-15022 55 11 mellon mellon PROPN crl-15022 55 12 university university PROPN crl-15022 55 13 revealed reveal VERB crl-15022 55 14 that that SCONJ crl-15022 55 15 half half DET crl-15022 55 16 the the DET crl-15022 55 17 time time NOUN crl-15022 55 18 library library NOUN crl-15022 55 19 users user NOUN crl-15022 55 20 did do AUX crl-15022 55 21 not not PART crl-15022 55 22 understand understand VERB crl-15022 55 23 the the DET crl-15022 55 24 terms term NOUN crl-15022 55 25 librarians librarian VERB crl-15022 55 26 used use VERB crl-15022 55 27 . . PUNCT crl-15022 56 1 in in ADP crl-15022 56 2 the the DET crl-15022 56 3 study study NOUN crl-15022 56 4 , , PUNCT crl-15022 56 5 freshmen freshman NOUN crl-15022 56 6 incorrectly incorrectly ADV crl-15022 56 7 answered answer VERB crl-15022 56 8 multiple multiple ADJ crl-15022 56 9 choice choice NOUN crl-15022 56 10 definitions definition NOUN crl-15022 56 11 of of ADP crl-15022 56 12 library library NOUN crl-15022 56 13 terms term NOUN crl-15022 56 14 such such ADJ crl-15022 56 15 as as ADP crl-15022 56 16 citation citation NOUN crl-15022 56 17 at at ADP crl-15022 56 18 a a DET crl-15022 56 19 rate rate NOUN crl-15022 56 20 of of ADP crl-15022 56 21 49 49 NUM crl-15022 56 22 percent percent NOUN crl-15022 56 23 . . PUNCT crl-15022 57 1 because because SCONJ crl-15022 57 2 it it PRON crl-15022 57 3 appears appear VERB crl-15022 57 4 , , PUNCT crl-15022 57 5 based base VERB crl-15022 57 6 on on ADP crl-15022 57 7 this this DET crl-15022 57 8 research research NOUN crl-15022 57 9 , , PUNCT crl-15022 57 10 that that SCONJ crl-15022 57 11 library library NOUN crl-15022 57 12 terms term NOUN crl-15022 57 13 do do AUX crl-15022 57 14 not not PART crl-15022 57 15 fall fall VERB crl-15022 57 16 within within ADP crl-15022 57 17 library library NOUN crl-15022 57 18 users user NOUN crl-15022 57 19 ' ' PART crl-15022 57 20 existing exist VERB crl-15022 57 21 schemas schema NOUN crl-15022 57 22 , , PUNCT crl-15022 57 23 librarians librarians PROPN crl-15022 57 24 must must AUX crl-15022 57 25 take take VERB crl-15022 57 26 steps step NOUN crl-15022 57 27 to to PART crl-15022 57 28 compensate compensate VERB crl-15022 57 29 for for ADP crl-15022 57 30 this this DET crl-15022 57 31 communication communication NOUN crl-15022 57 32 barrier.9 barrier.9 ADP crl-15022 57 33 the the DET crl-15022 57 34 power power NOUN crl-15022 57 35 perspective perspective NOUN crl-15022 57 36 literature literature NOUN crl-15022 57 37 cited cite VERB crl-15022 57 38 throughout throughout ADP crl-15022 57 39 this this DET crl-15022 57 40 article article NOUN crl-15022 57 41 suggests suggest VERB crl-15022 57 42 that that SCONJ crl-15022 57 43 many many ADJ crl-15022 57 44 physicians physician NOUN crl-15022 57 45 emphasize emphasize VERB crl-15022 57 46 their their PRON crl-15022 57 47 authority authority NOUN crl-15022 57 48 , , PUNCT crl-15022 57 49 assert assert VERB crl-15022 57 50 opinions opinion NOUN crl-15022 57 51 as as SCONJ crl-15022 57 52 if if SCONJ crl-15022 57 53 they they PRON crl-15022 57 54 were be AUX crl-15022 57 55 dogma dogma NOUN crl-15022 57 56 , , PUNCT crl-15022 57 57 maintain maintain VERB crl-15022 57 58 emotional emotional ADJ crl-15022 57 59 distance distance NOUN crl-15022 57 60 , , PUNCT crl-15022 57 61 discourage discourage VERB crl-15022 57 62 patient patient NOUN crl-15022 57 63 collaboration collaboration NOUN crl-15022 57 64 , , PUNCT crl-15022 57 65 as as ADV crl-15022 57 66 much much ADV crl-15022 57 67 as as SCONJ crl-15022 57 68 librarians librarian NOUN crl-15022 57 69 would would AUX crl-15022 57 70 like like VERB crl-15022 57 71 to to PART crl-15022 57 72 believe believe VERB crl-15022 57 73 that that SCONJ crl-15022 57 74 they they PRON crl-15022 57 75 eschew eschew VERB crl-15022 57 76 jargon jargon PROPN crl-15022 57 77 , , PUNCT crl-15022 57 78 recorded record VERB crl-15022 57 79 reference reference NOUN crl-15022 57 80 interviews interview NOUN crl-15022 57 81 show show VERB crl-15022 57 82 that that SCONJ crl-15022 57 83 they they PRON crl-15022 57 84 use use VERB crl-15022 57 85 jargon jargon PROPN crl-15022 57 86 in in ADP crl-15022 57 87 dealing deal VERB crl-15022 57 88 with with ADP crl-15022 57 89 library library NOUN crl-15022 57 90 users user NOUN crl-15022 57 91 . . PUNCT crl-15022 58 1 and and CCONJ crl-15022 58 2 promote promote VERB crl-15022 58 3 poor poor ADJ crl-15022 58 4 communication communication NOUN crl-15022 58 5 with with ADP crl-15022 58 6 patients patient NOUN crl-15022 58 7 . . PUNCT crl-15022 59 1 why why SCONJ crl-15022 59 2 ? ? PUNCT crl-15022 60 1 one one NUM crl-15022 60 2 reason reason NOUN crl-15022 60 3 involves involve VERB crl-15022 60 4 a a DET crl-15022 60 5 desire desire NOUN crl-15022 60 6 for for ADP crl-15022 60 7 control control NOUN crl-15022 60 8 and and CCONJ crl-15022 60 9 power power NOUN crl-15022 60 10 . . PUNCT crl-15022 61 1 10 10 NUM crl-15022 61 2 in in ADP crl-15022 61 3 general general ADJ crl-15022 61 4 , , PUNCT crl-15022 61 5 the the DET crl-15022 61 6 physician physician NOUN crl-15022 61 7 wields wield VERB crl-15022 61 8 power power NOUN crl-15022 61 9 in in ADP crl-15022 61 10 the the DET crl-15022 61 11 interaction interaction NOUN crl-15022 61 12 by by ADP crl-15022 61 13 controlling control VERB crl-15022 61 14 the the DET crl-15022 61 15 discussion discussion NOUN crl-15022 61 16 and and CCONJ crl-15022 61 17 monitoring monitor VERB crl-15022 61 18 the the DET crl-15022 61 19 amount amount NOUN crl-15022 61 20 and and CCONJ crl-15022 61 21 type type NOUN crl-15022 61 22 of of ADP crl-15022 61 23 information information NOUN crl-15022 61 24 given give VERB crl-15022 61 25 to to ADP crl-15022 61 26 the the DET crl-15022 61 27 patient patient NOUN crl-15022 61 28 . . PUNCT crl-15022 62 1 this this PRON crl-15022 62 2 is be AUX crl-15022 62 3 known know VERB crl-15022 62 4 as as ADP crl-15022 62 5 expert expert NOUN crl-15022 62 6 power power NOUN crl-15022 62 7 , , PUNCT crl-15022 62 8 the the DET crl-15022 62 9 use use NOUN crl-15022 62 10 of of ADP crl-15022 62 11 possessed possessed ADJ crl-15022 62 12 knowledge knowledge NOUN crl-15022 62 13 to to PART crl-15022 62 14 control control VERB crl-15022 62 15 others other NOUN crl-15022 62 16 . . PUNCT crl-15022 63 1 it it PRON crl-15022 63 2 only only ADV crl-15022 63 3 works work VERB crl-15022 63 4 so so ADV crl-15022 63 5 long long ADV crl-15022 63 6 as as SCONJ crl-15022 63 7 the the DET crl-15022 63 8 expert expert NOUN crl-15022 63 9 ( ( PUNCT crl-15022 63 10 doctor doctor NOUN crl-15022 63 11 ) ) PUNCT crl-15022 63 12 can can AUX crl-15022 63 13 keep keep VERB crl-15022 63 14 the the DET crl-15022 63 15 patient patient NOUN crl-15022 63 16 from from ADP crl-15022 63 17 obtaining obtain VERB crl-15022 63 18 comparable comparable ADJ crl-15022 63 19 expertise expertise NOUN crl-15022 63 20 . . PUNCT crl-15022 64 1 11 11 NUM crl-15022 64 2 if if SCONJ crl-15022 64 3 the the DET crl-15022 64 4 physician physician NOUN crl-15022 64 5 retains retain VERB crl-15022 64 6 control control NOUN crl-15022 64 7 of of ADP crl-15022 64 8 the the DET crl-15022 64 9 knowledge knowledge NOUN crl-15022 64 10 , , PUNCT crl-15022 64 11 the the DET crl-15022 64 12 physician physician NOUN crl-15022 64 13 has have VERB crl-15022 64 14 a a DET crl-15022 64 15 dominant dominant ADJ crl-15022 64 16 role role NOUN crl-15022 64 17 to to ADP crl-15022 64 18 the the DET crl-15022 64 19 subordinate subordinate ADJ crl-15022 64 20 patient patient NOUN crl-15022 64 21 . . PUNCT crl-15022 65 1 as as SCONJ crl-15022 65 2 one one NUM crl-15022 65 3 reference reference NOUN crl-15022 65 4 communication communication NOUN crl-15022 65 5 47 47 NUM crl-15022 65 6 figure figure NOUN crl-15022 65 7 1 1 NUM crl-15022 65 8 model model NOUN crl-15022 65 9 of of ADP crl-15022 65 10 communication communication NOUN crl-15022 65 11 ( ( PUNCT crl-15022 65 12 winograd winograd NOUN crl-15022 65 13 ) ) PUNCT crl-15022 65 14 speaker speaker NOUN crl-15022 65 15 's 's PART crl-15022 65 16 intended intend VERB crl-15022 65 17 meaning meaning NOUN crl-15022 65 18 stored store VERB crl-15022 65 19 schemas schemas PROPN crl-15022 65 20 stored store VERB crl-15022 65 21 schemas schemas PROPN crl-15022 65 22 hearer hearer NOUN crl-15022 65 23 's 's PART crl-15022 65 24 interpretation interpretation NOUN crl-15022 65 25 text text NOUN crl-15022 65 26 or or CCONJ crl-15022 65 27 utterance utterance NOUN crl-15022 65 28 goals goal NOUN crl-15022 65 29 previous previous ADJ crl-15022 65 30 schemas schema NOUN crl-15022 65 31 from from ADP crl-15022 65 32 this this DET crl-15022 65 33 discourse discourse ADJ crl-15022 65 34 model model NOUN crl-15022 65 35 of of ADP crl-15022 65 36 the the DET crl-15022 65 37 hearer hearer NOUN crl-15022 65 38 communication communication NOUN crl-15022 65 39 studies study NOUN crl-15022 65 40 writer writer NOUN crl-15022 65 41 expiained expiaine VERB crl-15022 65 42 , , PUNCT crl-15022 65 43 " " PUNCT crl-15022 65 44 people people NOUN crl-15022 65 45 have have AUX crl-15022 65 46 been be AUX crl-15022 65 47 socialized socialize VERB crl-15022 65 48 into into ADP crl-15022 65 49 expecting expect VERB crl-15022 65 50 both both DET crl-15022 65 51 minimal minimal ADJ crl-15022 65 52 interpersonal interpersonal ADJ crl-15022 65 53 rapport rapport NOUN crl-15022 65 54 with with ADP crl-15022 65 55 most most ADJ crl-15022 65 56 health health NOUN crl-15022 65 57 professionals professional NOUN crl-15022 65 58 and and CCONJ crl-15022 65 59 maximal maximal ADJ crl-15022 65 60 control control NOUN crl-15022 65 61 , , PUNCT crl-15022 65 62 from from ADP crl-15022 65 63 them they PRON crl-15022 65 64 . . PUNCT crl-15022 65 65 " " PUNCT crl-15022 66 1 12 12 NUM crl-15022 66 2 this this DET crl-15022 66 3 type type NOUN crl-15022 66 4 of of ADP crl-15022 66 5 relationship relationship NOUN crl-15022 66 6 , , PUNCT crl-15022 66 7 which which PRON crl-15022 66 8 the the DET crl-15022 66 9 reader reader NOUN crl-15022 66 10 might might AUX crl-15022 66 11 view view VERB crl-15022 66 12 as as ADP crl-15022 66 13 paternalistic paternalistic ADJ crl-15022 66 14 , , PUNCT crl-15022 66 15 may may AUX crl-15022 66 16 be be AUX crl-15022 66 17 common common ADJ crl-15022 66 18 , , PUNCT crl-15022 66 19 but but CCONJ crl-15022 66 20 it it PRON crl-15022 66 21 may may AUX crl-15022 66 22 not not PART crl-15022 66 23 be be AUX crl-15022 66 24 what what PRON crl-15022 66 25 the the DET crl-15022 66 26 patient patient NOUN crl-15022 66 27 wants want VERB crl-15022 66 28 or or CCONJ crl-15022 66 29 needs need NOUN crl-15022 66 30 . . PUNCT crl-15022 67 1 a a DET crl-15022 67 2 patient patient NOUN crl-15022 67 3 who who PRON crl-15022 67 4 deviates deviate VERB crl-15022 67 5 from from ADP crl-15022 67 6 the the DET crl-15022 67 7 expected expect VERB crl-15022 67 8 silent silent ADJ crl-15022 67 9 role role NOUN crl-15022 67 10 may may AUX crl-15022 67 11 suffer suffer VERB crl-15022 67 12 consequences consequence NOUN crl-15022 67 13 , , PUNCT crl-15022 67 14 according accord VERB crl-15022 67 15 to to ADP crl-15022 67 16 some some DET crl-15022 67 17 authors author NOUN crl-15022 67 18 . . PUNCT crl-15022 68 1 in in ADP crl-15022 68 2 one one NUM crl-15022 68 3 hospital hospital NOUN crl-15022 68 4 study study NOUN crl-15022 68 5 entitled entitle VERB crl-15022 68 6 " " PUNCT crl-15022 68 7 good good ADJ crl-15022 68 8 patients patient NOUN crl-15022 68 9 and and CCONJ crl-15022 68 10 problem problem NOUN crl-15022 68 11 patients patient NOUN crl-15022 68 12 , , PUNCT crl-15022 68 13 " " PUNCT crl-15022 68 14 judith judith PROPN crl-15022 68 15 lorber lorber PROPN crl-15022 68 16 addressed address VERB crl-15022 68 17 the the DET crl-15022 68 18 issue issue NOUN crl-15022 68 19 of of ADP crl-15022 68 20 patients patient NOUN crl-15022 68 21 ' ' PART crl-15022 68 22 reactions reaction NOUN crl-15022 68 23 to to ADP crl-15022 68 24 physicians physician NOUN crl-15022 68 25 ' ' PART crl-15022 68 26 expert expert NOUN crl-15022 68 27 power power NOUN crl-15022 68 28 . . PUNCT crl-15022 69 1 physicians physician NOUN crl-15022 69 2 considered consider VERB crl-15022 69 3 patients patient NOUN crl-15022 69 4 who who PRON crl-15022 69 5 refuse refuse VERB crl-15022 69 6 to to PART crl-15022 69 7 be be AUX crl-15022 69 8 submissive submissive ADJ crl-15022 69 9 or or CCONJ crl-15022 69 10 to to PART crl-15022 69 11 follow follow VERB crl-15022 69 12 the the DET crl-15022 69 13 48 48 NUM crl-15022 69 14 college college NOUN crl-15022 69 15 & & CCONJ crl-15022 69 16 research research PROPN crl-15022 69 17 libraries librarie VERB crl-15022 69 18 informal informal ADJ crl-15022 69 19 rules rule NOUN crl-15022 69 20 of of ADP crl-15022 69 21 the the DET crl-15022 69 22 institution institution NOUN crl-15022 69 23 to to PART crl-15022 69 24 be be AUX crl-15022 69 25 problem problem NOUN crl-15022 69 26 patients patient NOUN crl-15022 69 27 who who PRON crl-15022 69 28 place place VERB crl-15022 69 29 more more ADJ crl-15022 69 30 demands demand NOUN crl-15022 69 31 on on ADP crl-15022 69 32 busy busy ADJ crl-15022 69 33 physicians physician NOUN crl-15022 69 34 . . PUNCT crl-15022 70 1 lorber lorber PROPN crl-15022 70 2 concluded conclude VERB crl-15022 70 3 that that SCONJ crl-15022 70 4 health health NOUN crl-15022 70 5 professionals professional NOUN crl-15022 70 6 used use VERB crl-15022 70 7 medical medical ADJ crl-15022 70 8 neglect neglect NOUN crl-15022 70 9 to to PART crl-15022 70 10 " " PUNCT crl-15022 70 11 punish punish VERB crl-15022 70 12 " " PUNCT crl-15022 70 13 these these DET crl-15022 70 14 patients patient NOUN crl-15022 70 15 for for ADP crl-15022 70 16 their their PRON crl-15022 70 17 nonconformity nonconformity NOUN crl-15022 70 18 . . PUNCT crl-15022 71 1 13 13 NUM crl-15022 71 2 some some DET crl-15022 71 3 writers writer NOUN crl-15022 71 4 have have AUX crl-15022 71 5 urged urge VERB crl-15022 71 6 physicians physician NOUN crl-15022 71 7 to to PART crl-15022 71 8 reexamine reexamine VERB crl-15022 71 9 their their PRON crl-15022 71 10 use use NOUN crl-15022 71 11 of of ADP crl-15022 71 12 expert expert NOUN crl-15022 71 13 power power NOUN crl-15022 71 14 , , PUNCT crl-15022 71 15 which which PRON crl-15022 71 16 they they PRON crl-15022 71 17 claim claim VERB crl-15022 71 18 is be AUX crl-15022 71 19 detrimental detrimental ADJ crl-15022 71 20 to to ADP crl-15022 71 21 physicians physician NOUN crl-15022 71 22 , , PUNCT crl-15022 71 23 to to ADP crl-15022 71 24 patients patient NOUN crl-15022 71 25 , , PUNCT crl-15022 71 26 and and CCONJ crl-15022 71 27 to to ADP crl-15022 71 28 their their PRON crl-15022 71 29 relationships relationship NOUN crl-15022 71 30 . . PUNCT crl-15022 72 1 judith judith PROPN crl-15022 72 2 rodin rodin PROPN crl-15022 72 3 and and CCONJ crl-15022 72 4 irving irving PROPN crl-15022 72 5 janis janis NOUN crl-15022 72 6 called call VERB crl-15022 72 7 for for SCONJ crl-15022 72 8 physicians physician NOUN crl-15022 72 9 to to PART crl-15022 72 10 use use VERB crl-15022 72 11 , , PUNCT crl-15022 72 12 instead instead ADV crl-15022 72 13 , , PUNCT crl-15022 72 14 " " PUNCT crl-15022 72 15 referent referent NOUN crl-15022 72 16 power power NOUN crl-15022 72 17 , , PUNCT crl-15022 72 18 " " PUNCT crl-15022 72 19 the the DET crl-15022 72 20 motivating motivating NOUN crl-15022 72 21 power power NOUN crl-15022 72 22 that that PRON crl-15022 72 23 derives derive VERB crl-15022 72 24 from from ADP crl-15022 72 25 a a DET crl-15022 72 26 person person NOUN crl-15022 72 27 's 's PART crl-15022 72 28 ability ability NOUN crl-15022 72 29 to to PART crl-15022 72 30 be be AUX crl-15022 72 31 likeable likeable ADJ crl-15022 72 32 , , PUNCT crl-15022 72 33 benevolent benevolent ADJ crl-15022 72 34 , , PUNCT crl-15022 72 35 admirable admirable ADJ crl-15022 72 36 , , PUNCT crl-15022 72 37 and and CCONJ crl-15022 72 38 accepting accept VERB crl-15022 72 39 . . PUNCT crl-15022 73 1 i4 i4 PROPN crl-15022 73 2 the the DET crl-15022 73 3 issue issue NOUN crl-15022 73 4 of of ADP crl-15022 73 5 power power NOUN crl-15022 73 6 and and CCONJ crl-15022 73 7 control control NOUN crl-15022 73 8 relates relate VERB crl-15022 73 9 somewhat somewhat ADV crl-15022 73 10 differently differently ADV crl-15022 73 11 to to ADP crl-15022 73 12 the the DET crl-15022 73 13 library library NOUN crl-15022 73 14 environment environment NOUN crl-15022 73 15 . . PUNCT crl-15022 74 1 although although SCONJ crl-15022 74 2 librarians librarians PROPN crl-15022 74 3 possess possess VERB crl-15022 74 4 specialized specialized ADJ crl-15022 74 5 knowledge knowledge NOUN crl-15022 74 6 and and CCONJ crl-15022 74 7 therefore therefore ADV crl-15022 74 8 expert expert ADJ crl-15022 74 9 power power NOUN crl-15022 74 10 , , PUNCT crl-15022 74 11 they they PRON crl-15022 74 12 are be AUX crl-15022 74 13 not not PART crl-15022 74 14 awarded award VERB crl-15022 74 15 the the DET crl-15022 74 16 high high ADJ crl-15022 74 17 income income NOUN crl-15022 74 18 that that PRON crl-15022 74 19 many many ADJ crl-15022 74 20 physicians physician NOUN crl-15022 74 21 receive receive VERB crl-15022 74 22 . . PUNCT crl-15022 75 1 income income NOUN crl-15022 75 2 , , PUNCT crl-15022 75 3 status status NOUN crl-15022 75 4 , , PUNCT crl-15022 75 5 and and CCONJ crl-15022 75 6 self self NOUN crl-15022 75 7 - - PUNCT crl-15022 75 8 image image NOUN crl-15022 75 9 are be AUX crl-15022 75 10 issues issue NOUN crl-15022 75 11 that that PRON crl-15022 75 12 one one PRON crl-15022 75 13 encounters encounter VERB crl-15022 75 14 regularly regularly ADV crl-15022 75 15 in in ADP crl-15022 75 16 library library NOUN crl-15022 75 17 literature literature NOUN crl-15022 75 18 . . PUNCT crl-15022 76 1 if if SCONJ crl-15022 76 2 the the DET crl-15022 76 3 use use NOUN crl-15022 76 4 of of ADP crl-15022 76 5 power power NOUN crl-15022 76 6 in in ADP crl-15022 76 7 an an DET crl-15022 76 8 occupation occupation NOUN crl-15022 76 9 is be AUX crl-15022 76 10 linked link VERB crl-15022 76 11 to to ADP crl-15022 76 12 the the DET crl-15022 76 13 rewards reward NOUN crl-15022 76 14 of of ADP crl-15022 76 15 professionalism professionalism NOUN crl-15022 76 16 , , PUNCT crl-15022 76 17 researchers researcher NOUN crl-15022 76 18 should should AUX crl-15022 76 19 not not PART crl-15022 76 20 be be AUX crl-15022 76 21 surprised surprised ADJ crl-15022 76 22 to to PART crl-15022 76 23 see see VERB crl-15022 76 24 controlling control VERB crl-15022 76 25 behavior behavior NOUN crl-15022 76 26 exhibited exhibit VERB crl-15022 76 27 by by ADP crl-15022 76 28 reference reference NOUN crl-15022 76 29 librarians librarians PROPN crl-15022 76 30 . . PUNCT crl-15022 77 1 the the DET crl-15022 77 2 reference reference NOUN crl-15022 77 3 interview interview NOUN crl-15022 77 4 may may AUX crl-15022 77 5 serve serve VERB crl-15022 77 6 as as ADP crl-15022 77 7 a a DET crl-15022 77 8 means mean NOUN crl-15022 77 9 for for ADP crl-15022 77 10 control control NOUN crl-15022 77 11 by by ADP crl-15022 77 12 the the DET crl-15022 77 13 reference reference NOUN crl-15022 77 14 librarian librarian NOUN crl-15022 77 15 . . PUNCT crl-15022 78 1 a a DET crl-15022 78 2 number number NOUN crl-15022 78 3 of of ADP crl-15022 78 4 library library NOUN crl-15022 78 5 articles article NOUN crl-15022 78 6 have have AUX crl-15022 78 7 examined examine VERB crl-15022 78 8 one one NUM crl-15022 78 9 aspect aspect NOUN crl-15022 78 10 of of ADP crl-15022 78 11 control control NOUN crl-15022 78 12 centering center VERB crl-15022 78 13 on on ADP crl-15022 78 14 the the DET crl-15022 78 15 information information NOUN crl-15022 78 16 - - PUNCT crl-15022 78 17 versusinstruction versusinstruction NOUN crl-15022 78 18 debate debate NOUN crl-15022 78 19 . . PUNCT crl-15022 79 1 this this DET crl-15022 79 2 debate debate NOUN crl-15022 79 3 , , PUNCT crl-15022 79 4 now now ADV crl-15022 79 5 over over ADP crl-15022 79 6 thirty thirty NUM crl-15022 79 7 years year NOUN crl-15022 79 8 old old ADJ crl-15022 79 9 , , PUNCT crl-15022 79 10 features feature VERB crl-15022 79 11 on on ADP crl-15022 79 12 one one NUM crl-15022 79 13 side side NOUN crl-15022 79 14 those those PRON crl-15022 79 15 who who PRON crl-15022 79 16 see see VERB crl-15022 79 17 librarians librarian NOUN crl-15022 79 18 as as ADP crl-15022 79 19 intermediaries intermediary NOUN crl-15022 79 20 involved involve VERB crl-15022 79 21 in in ADP crl-15022 79 22 every every DET crl-15022 79 23 step step NOUN crl-15022 79 24 of of ADP crl-15022 79 25 providing provide VERB crl-15022 79 26 users user NOUN crl-15022 79 27 with with ADP crl-15022 79 28 information information NOUN crl-15022 79 29 and and CCONJ crl-15022 79 30 , , PUNCT crl-15022 79 31 on on ADP crl-15022 79 32 the the DET crl-15022 79 33 other other ADJ crl-15022 79 34 side side NOUN crl-15022 79 35 , , PUNCT crl-15022 79 36 those those PRON crl-15022 79 37 who who PRON crl-15022 79 38 advocate advocate VERB crl-15022 79 39 self self NOUN crl-15022 79 40 - - PUNCT crl-15022 79 41 reliance reliance NOUN crl-15022 79 42 of of ADP crl-15022 79 43 library library NOUN crl-15022 79 44 users user NOUN crl-15022 79 45 by by ADP crl-15022 79 46 teaching teach VERB crl-15022 79 47 them they PRON crl-15022 79 48 how how SCONJ crl-15022 79 49 to to PART crl-15022 79 50 find find VERB crl-15022 79 51 information information NOUN crl-15022 79 52 by by ADP crl-15022 79 53 themselves themselves PRON crl-15022 79 54 . . PUNCT crl-15022 80 1 15 15 NUM crl-15022 80 2 there there PRON crl-15022 80 3 may may AUX crl-15022 80 4 be be AUX crl-15022 80 5 correlations correlation NOUN crl-15022 80 6 between between ADP crl-15022 80 7 the the DET crl-15022 80 8 attitude attitude NOUN crl-15022 80 9 that that PRON crl-15022 80 10 encourages encourage VERB crl-15022 80 11 users user NOUN crl-15022 80 12 to to PART crl-15022 80 13 depend depend VERB crl-15022 80 14 on on ADP crl-15022 80 15 the the DET crl-15022 80 16 librarian librarian NOUN crl-15022 80 17 for for ADP crl-15022 80 18 their their PRON crl-15022 80 19 information information NOUN crl-15022 80 20 needs need NOUN crl-15022 80 21 and and CCONJ crl-15022 80 22 the the DET crl-15022 80 23 attitude attitude NOUN crl-15022 80 24 of of ADP crl-15022 80 25 the the DET crl-15022 80 26 physician physician NOUN crl-15022 80 27 who who PRON crl-15022 80 28 controls control VERB crl-15022 80 29 the the DET crl-15022 80 30 dissemination dissemination NOUN crl-15022 80 31 of of ADP crl-15022 80 32 information information NOUN crl-15022 80 33 . . PUNCT crl-15022 81 1 two two NUM crl-15022 81 2 other other ADJ crl-15022 81 3 points point NOUN crl-15022 81 4 made make VERB crl-15022 81 5 with with ADP crl-15022 81 6 relation relation NOUN crl-15022 81 7 to to ADP crl-15022 81 8 medicine medicine NOUN crl-15022 81 9 may may AUX crl-15022 81 10 have have VERB crl-15022 81 11 relevance relevance NOUN crl-15022 81 12 to to ADP crl-15022 81 13 the the DET crl-15022 81 14 library library NOUN crl-15022 81 15 . . PUNCT crl-15022 82 1 first first ADV crl-15022 82 2 , , PUNCT crl-15022 82 3 the the DET crl-15022 82 4 concern concern NOUN crl-15022 82 5 expressed express VERB crl-15022 82 6 about about ADP crl-15022 82 7 january january PROPN crl-15022 82 8 1996 1996 NUM crl-15022 82 9 relegating relegate VERB crl-15022 82 10 the the DET crl-15022 82 11 demanding demand VERB crl-15022 82 12 patient patient NOUN crl-15022 82 13 to to ADP crl-15022 82 14 the the DET crl-15022 82 15 role role NOUN crl-15022 82 16 of of ADP crl-15022 82 17 " " PUNCT crl-15022 82 18 problem problem NOUN crl-15022 82 19 patient patient NOUN crl-15022 82 20 " " PUNCT crl-15022 82 21 and and CCONJ crl-15022 82 22 limiting limit VERB crl-15022 82 23 communication communication NOUN crl-15022 82 24 certainly certainly ADV crl-15022 82 25 has have VERB crl-15022 82 26 its its PRON crl-15022 82 27 correlation correlation NOUN crl-15022 82 28 . . PUNCT crl-15022 83 1 at at ADP crl-15022 83 2 a a DET crl-15022 83 3 busy busy ADJ crl-15022 83 4 reference reference NOUN crl-15022 83 5 desk desk NOUN crl-15022 83 6 , , PUNCT crl-15022 83 7 a a DET crl-15022 83 8 reference reference NOUN crl-15022 83 9 librarian librarian NOUN crl-15022 83 10 might might AUX crl-15022 83 11 have have VERB crl-15022 83 12 a a DET crl-15022 83 13 similar similar ADJ crl-15022 83 14 negative negative ADJ crl-15022 83 15 reaction reaction NOUN crl-15022 83 16 to to ADP crl-15022 83 17 a a DET crl-15022 83 18 verbose verbose NOUN crl-15022 83 19 , , PUNCT crl-15022 83 20 more more ADV crl-15022 83 21 demanding demanding ADJ crl-15022 83 22 user user NOUN crl-15022 83 23 . . PUNCT crl-15022 84 1 the the DET crl-15022 84 2 second second ADJ crl-15022 84 3 important important ADJ crl-15022 84 4 point point NOUN crl-15022 84 5 is be AUX crl-15022 84 6 the the DET crl-15022 84 7 emphasis emphasis NOUN crl-15022 84 8 of of ADP crl-15022 84 9 referent referent NOUN crl-15022 84 10 power power NOUN crl-15022 84 11 over over ADP crl-15022 84 12 expert expert NOUN crl-15022 84 13 power power NOUN crl-15022 84 14 . . PUNCT crl-15022 85 1 users user NOUN crl-15022 85 2 might might AUX crl-15022 85 3 be be AUX crl-15022 85 4 more more ADV crl-15022 85 5 receptive receptive ADJ crl-15022 85 6 to to ADP crl-15022 85 7 the the DET crl-15022 85 8 likeable likeable ADJ crl-15022 85 9 , , PUNCT crl-15022 85 10 accepting accept VERB crl-15022 85 11 communication communication NOUN crl-15022 85 12 style style NOUN crl-15022 85 13 that that PRON crl-15022 85 14 typifies typify VERB crl-15022 85 15 referent referent NOUN crl-15022 85 16 power power NOUN crl-15022 85 17 . . PUNCT crl-15022 86 1 outcome outcome NOUN crl-15022 86 2 of of ADP crl-15022 86 3 communication communication NOUN crl-15022 86 4 failure failure NOUN crl-15022 86 5 when when SCONJ crl-15022 86 6 the the DET crl-15022 86 7 patient patient NOUN crl-15022 86 8 or or CCONJ crl-15022 86 9 library library NOUN crl-15022 86 10 user user NOUN crl-15022 86 11 can can AUX crl-15022 86 12 not not PART crl-15022 86 13 comprehend comprehend VERB crl-15022 86 14 the the DET crl-15022 86 15 information information NOUN crl-15022 86 16 that that PRON crl-15022 86 17 has have AUX crl-15022 86 18 been be AUX crl-15022 86 19 given give VERB crl-15022 86 20 to to ADP crl-15022 86 21 him he PRON crl-15022 86 22 or or CCONJ crl-15022 86 23 her she PRON crl-15022 86 24 , , PUNCT crl-15022 86 25 or or CCONJ crl-15022 86 26 can can AUX crl-15022 86 27 not not PART crl-15022 86 28 recall recall VERB crl-15022 86 29 or or CCONJ crl-15022 86 30 use use VERB crl-15022 86 31 it it PRON crl-15022 86 32 , , PUNCT crl-15022 86 33 or or CCONJ crl-15022 86 34 is be AUX crl-15022 86 35 so so ADV crl-15022 86 36 dissatisfied dissatisfied ADJ crl-15022 86 37 with with ADP crl-15022 86 38 the the DET crl-15022 86 39 interaction interaction NOUN crl-15022 86 40 that that SCONJ crl-15022 86 41 he he PRON crl-15022 86 42 or or CCONJ crl-15022 86 43 she she PRON crl-15022 86 44 does do AUX crl-15022 86 45 not not PART crl-15022 86 46 return return VERB crl-15022 86 47 , , PUNCT crl-15022 86 48 then then ADV crl-15022 86 49 harm harm NOUN crl-15022 86 50 has have AUX crl-15022 86 51 been be AUX crl-15022 86 52 done do VERB crl-15022 86 53 . . PUNCT crl-15022 87 1 medical medical ADJ crl-15022 87 2 articles article NOUN crl-15022 87 3 have have AUX crl-15022 87 4 investigated investigate VERB crl-15022 87 5 the the DET crl-15022 87 6 negative negative ADJ crl-15022 87 7 outcomes outcome NOUN crl-15022 87 8 of of ADP crl-15022 87 9 communication communication NOUN crl-15022 87 10 failure failure NOUN crl-15022 87 11 . . PUNCT crl-15022 88 1 articles article NOUN crl-15022 88 2 studying study VERB crl-15022 88 3 the the DET crl-15022 88 4 independent independent ADJ crl-15022 88 5 variable variable NOUN crl-15022 88 6 of of ADP crl-15022 88 7 communication communication NOUN crl-15022 88 8 focus focus NOUN crl-15022 88 9 on on ADP crl-15022 88 10 its its PRON crl-15022 88 11 effect effect NOUN crl-15022 88 12 on on ADP crl-15022 88 13 four four NUM crl-15022 88 14 dependent dependent ADJ crl-15022 88 15 variables variable NOUN crl-15022 88 16 : : PUNCT crl-15022 88 17 recall recall NOUN crl-15022 88 18 of of ADP crl-15022 88 19 information information NOUN crl-15022 88 20 , , PUNCT crl-15022 88 21 compliance compliance NOUN crl-15022 88 22 with with ADP crl-15022 88 23 instructions instruction NOUN crl-15022 88 24 , , PUNCT crl-15022 88 25 medical medical ADJ crl-15022 88 26 outcome outcome NOUN crl-15022 88 27 or or CCONJ crl-15022 88 28 success success NOUN crl-15022 88 29 , , PUNCT crl-15022 88 30 and and CCONJ crl-15022 88 31 satisfaction satisfaction NOUN crl-15022 88 32 . . PUNCT crl-15022 89 1 recall recall PROPN crl-15022 89 2 recall recall PROPN crl-15022 89 3 is be AUX crl-15022 89 4 very very ADV crl-15022 89 5 important important ADJ crl-15022 89 6 in in ADP crl-15022 89 7 medicine medicine NOUN crl-15022 89 8 because because SCONJ crl-15022 89 9 , , PUNCT crl-15022 89 10 unlike unlike ADP crl-15022 89 11 most most ADJ crl-15022 89 12 library library NOUN crl-15022 89 13 situations situation NOUN crl-15022 89 14 , , PUNCT crl-15022 89 15 individuals individual NOUN crl-15022 89 16 acquire acquire VERB crl-15022 89 17 information information NOUN crl-15022 89 18 and and CCONJ crl-15022 89 19 then then ADV crl-15022 89 20 leave leave VERB crl-15022 89 21 with with ADP crl-15022 89 22 the the DET crl-15022 89 23 expectation expectation NOUN crl-15022 89 24 that that SCONJ crl-15022 89 25 they they PRON crl-15022 89 26 will will AUX crl-15022 89 27 recall recall VERB crl-15022 89 28 what what PRON crl-15022 89 29 they they PRON crl-15022 89 30 have have AUX crl-15022 89 31 learned learn VERB crl-15022 89 32 and and CCONJ crl-15022 89 33 follow follow VERB crl-15022 89 34 the the DET crl-15022 89 35 instructions instruction NOUN crl-15022 89 36 at at ADP crl-15022 89 37 home home NOUN crl-15022 89 38 . . PUNCT crl-15022 90 1 thus thus ADV crl-15022 90 2 , , PUNCT crl-15022 90 3 recall recall PROPN crl-15022 90 4 is be AUX crl-15022 90 5 linked link VERB crl-15022 90 6 to to ADP crl-15022 90 7 what what PRON crl-15022 90 8 physicians physician NOUN crl-15022 90 9 call call VERB crl-15022 90 10 " " PUNCT crl-15022 90 11 compliance compliance NOUN crl-15022 90 12 . . PUNCT crl-15022 90 13 " " PUNCT crl-15022 91 1 in in ADP crl-15022 91 2 a a DET crl-15022 91 3 study study NOUN crl-15022 91 4 of of ADP crl-15022 91 5 medical medical ADJ crl-15022 91 6 terminology terminology NOUN crl-15022 91 7 , , PUNCT crl-15022 91 8 lyle lyle NOUN crl-15022 91 9 saunders saunder NOUN crl-15022 91 10 and and CCONJ crl-15022 91 11 richard richard PROPN crl-15022 91 12 larson larson PROPN crl-15022 91 13 found find VERB crl-15022 91 14 that that SCONJ crl-15022 91 15 patients patient NOUN crl-15022 91 16 were be AUX crl-15022 91 17 unable unable ADJ crl-15022 91 18 to to PART crl-15022 91 19 recall recall VERB crl-15022 91 20 medical medical ADJ crl-15022 91 21 terms term NOUN crl-15022 91 22 that that SCONJ crl-15022 91 23 they they PRON crl-15022 91 24 did do AUX crl-15022 91 25 not not PART crl-15022 91 26 understand understand VERB crl-15022 91 27 . . PUNCT crl-15022 92 1 they they PRON crl-15022 92 2 concluded conclude VERB crl-15022 92 3 : : PUNCT crl-15022 92 4 health health NOUN crl-15022 92 5 practitioners practitioner NOUN crl-15022 92 6 who who PRON crl-15022 92 7 have have VERB crl-15022 92 8 facility facility NOUN crl-15022 92 9 with with ADP crl-15022 92 10 medical medical ADJ crl-15022 92 11 terms term NOUN crl-15022 92 12 can can AUX crl-15022 92 13 think think VERB crl-15022 92 14 faster fast ADV crl-15022 92 15 about about ADP crl-15022 92 16 medical medical ADJ crl-15022 92 17 topics topic NOUN crl-15022 92 18 than than ADP crl-15022 92 19 the the DET crl-15022 92 20 patients patient NOUN crl-15022 92 21 with with ADP crl-15022 92 22 whom whom PRON crl-15022 92 23 they they PRON crl-15022 92 24 are be AUX crl-15022 92 25 talking talk VERB crl-15022 92 26 . . PUNCT crl-15022 93 1 in in ADP crl-15022 93 2 a a DET crl-15022 93 3 discussion discussion NOUN crl-15022 93 4 the the DET crl-15022 93 5 practitioner practitioner NOUN crl-15022 93 6 may may AUX crl-15022 93 7 have have AUX crl-15022 93 8 gone go VERB crl-15022 93 9 on on ADP crl-15022 93 10 to to ADP crl-15022 93 11 a a DET crl-15022 93 12 new new ADJ crl-15022 93 13 topic topic NOUN crl-15022 93 14 while while SCONJ crl-15022 93 15 the the DET crl-15022 93 16 patient patient NOUN crl-15022 93 17 is be AUX crl-15022 93 18 still still ADV crl-15022 93 19 trying try VERB crl-15022 93 20 toremember toremember NOUN crl-15022 93 21 precisely precisely ADV crl-15022 93 22 what what PRON crl-15022 93 23 " " PUNCT crl-15022 93 24 abdomen abdomen NOUN crl-15022 93 25 " " PUNCT crl-15022 93 26 means mean VERB crl-15022 93 27 . . PUNCT crl-15022 94 1 second second ADV crl-15022 94 2 , , PUNCT crl-15022 94 3 practitioners practitioner NOUN crl-15022 94 4 may may AUX crl-15022 94 5 be be AUX crl-15022 94 6 better well ADV crl-15022 94 7 able able ADJ crl-15022 94 8 to to PART crl-15022 94 9 remember remember VERB crl-15022 94 10 past past ADJ crl-15022 94 11 discussions discussion NOUN crl-15022 94 12 and and CCONJ crl-15022 94 13 problems problem NOUN crl-15022 94 14 than than ADP crl-15022 94 15 patients patient NOUN crl-15022 94 16 because because SCONJ crl-15022 94 17 of of ADP crl-15022 94 18 their their PRON crl-15022 94 19 greater great ADJ crl-15022 94 20 knowledge knowledge NOUN crl-15022 94 21 of of ADP crl-15022 94 22 medical medical ADJ crl-15022 94 23 language language NOUN crl-15022 94 24 . . PUNCT crl-15022 95 1 the the DET crl-15022 95 2 patient patient NOUN crl-15022 95 3 may may AUX crl-15022 95 4 have have AUX crl-15022 95 5 forgotten forget VERB crl-15022 95 6 the the DET crl-15022 95 7 explanation explanation NOUN crl-15022 95 8 received receive VERB crl-15022 95 9 at at ADP crl-15022 95 10 the the DET crl-15022 95 11 last last ADJ crl-15022 95 12 visit visit NOUN crl-15022 95 13 because because SCONJ crl-15022 95 14 all all DET crl-15022 95 15 the the DET crl-15022 95 16 terms term NOUN crl-15022 95 17 were be AUX crl-15022 95 18 new new ADJ crl-15022 95 19 to to ADP crl-15022 95 20 the the DET crl-15022 95 21 patient patient NOUN crl-15022 95 22 . . PUNCT crl-15022 96 1 16 16 NUM crl-15022 96 2 in in ADP crl-15022 96 3 other other ADJ crl-15022 96 4 words word NOUN crl-15022 96 5 , , PUNCT crl-15022 96 6 the the DET crl-15022 96 7 fact fact NOUN crl-15022 96 8 that that SCONJ crl-15022 96 9 patient patient NOUN crl-15022 96 10 and and CCONJ crl-15022 96 11 physician physician NOUN crl-15022 96 12 do do AUX crl-15022 96 13 not not PART crl-15022 96 14 share share VERB crl-15022 96 15 the the DET crl-15022 96 16 same same ADJ crl-15022 96 17 schemas schemas PROPN crl-15022 96 18 impedes impede VERB crl-15022 96 19 the the DET crl-15022 96 20 patient patient NOUN crl-15022 96 21 's 's PART crl-15022 96 22 recall recall NOUN crl-15022 96 23 of of ADP crl-15022 96 24 instructions instruction NOUN crl-15022 96 25 . . PUNCT crl-15022 97 1 ley ley PROPN crl-15022 97 2 's 's PART crl-15022 97 3 study study NOUN crl-15022 97 4 of of ADP crl-15022 97 5 patient patient NOUN crl-15022 97 6 recall recall NOUN crl-15022 97 7 found find VERB crl-15022 97 8 that that SCONJ crl-15022 97 9 patients patient NOUN crl-15022 97 10 fail fail VERB crl-15022 97 11 to to PART crl-15022 97 12 recall recall VERB crl-15022 97 13 many many ADJ crl-15022 97 14 of of ADP crl-15022 97 15 the the DET crl-15022 97 16 instructions instruction NOUN crl-15022 97 17 and and CCONJ crl-15022 97 18 information information NOUN crl-15022 97 19 they they PRON crl-15022 97 20 receive receive VERB crl-15022 97 21 . . PUNCT crl-15022 98 1 in in ADP crl-15022 98 2 fact fact NOUN crl-15022 98 3 , , PUNCT crl-15022 98 4 he he PRON crl-15022 98 5 found find VERB crl-15022 98 6 that that SCONJ crl-15022 98 7 the the DET crl-15022 98 8 number number NOUN crl-15022 98 9 of of ADP crl-15022 98 10 statements statement NOUN crl-15022 98 11 that that PRON crl-15022 98 12 patients patient NOUN crl-15022 98 13 forget forget VERB crl-15022 98 14 increases increase NOUN crl-15022 98 15 with with ADP crl-15022 98 16 the the DET crl-15022 98 17 number number NOUN crl-15022 98 18 of of ADP crl-15022 98 19 statements statement NOUN crl-15022 98 20 presented present VERB crl-15022 98 21 . . PUNCT crl-15022 99 1 neither neither CCONJ crl-15022 99 2 age age NOUN crl-15022 99 3 nor nor CCONJ crl-15022 99 4 intelligence intelligence NOUN crl-15022 99 5 is be AUX crl-15022 99 6 consistently consistently ADV crl-15022 99 7 related relate VERB crl-15022 99 8 to to PART crl-15022 99 9 recall recall VERB crl-15022 99 10 , , PUNCT crl-15022 99 11 but but CCONJ crl-15022 99 12 existing exist VERB crl-15022 99 13 medical medical ADJ crl-15022 99 14 knowledge knowledge NOUN crl-15022 99 15 ( ( PUNCT crl-15022 99 16 schemas schema NOUN crl-15022 99 17 ) ) PUNCT crl-15022 99 18 do do AUX crl-15022 99 19 increase increase VERB crl-15022 99 20 recall recall NOUN crl-15022 99 21 . . PUNCT crl-15022 100 1 ley ley PROPN crl-15022 100 2 discovered discover VERB crl-15022 100 3 that that SCONJ crl-15022 100 4 order order NOUN crl-15022 100 5 is be AUX crl-15022 100 6 related relate VERB crl-15022 100 7 torecall torecall NOUN crl-15022 100 8 , , PUNCT crl-15022 100 9 with with ADP crl-15022 100 10 the the DET crl-15022 100 11 last last ADJ crl-15022 100 12 items item NOUN crl-15022 100 13 presented present VERB crl-15022 100 14 being be AUX crl-15022 100 15 the the DET crl-15022 100 16 ones one NOUN crl-15022 100 17 best well ADV crl-15022 100 18 recalled recall VERB crl-15022 100 19 . . PUNCT crl-15022 101 1 he he PRON crl-15022 101 2 also also ADV crl-15022 101 3 concluded conclude VERB crl-15022 101 4 that that SCONJ crl-15022 101 5 the the DET crl-15022 101 6 amount amount NOUN crl-15022 101 7 people people NOUN crl-15022 101 8 recall recall VERB crl-15022 101 9 can can AUX crl-15022 101 10 be be AUX crl-15022 101 11 influenced influence VERB crl-15022 101 12 by by ADP crl-15022 101 13 shorter short ADJ crl-15022 101 14 words word NOUN crl-15022 101 15 and and CCONJ crl-15022 101 16 sentences sentence NOUN crl-15022 101 17 , , PUNCT crl-15022 101 18 ... ... PUNCT crl-15022 101 19 recall recall PROPN crl-15022 101 20 could could AUX crl-15022 101 21 be be AUX crl-15022 101 22 enhanced enhance VERB crl-15022 101 23 if if SCONJ crl-15022 101 24 the the DET crl-15022 101 25 librarian librarian NOUN crl-15022 101 26 uses use VERB crl-15022 101 27 shorter short ADJ crl-15022 101 28 words word NOUN crl-15022 101 29 and and CCONJ crl-15022 101 30 sentences sentence NOUN crl-15022 101 31 , , PUNCT crl-15022 101 32 explicitly explicitly ADV crl-15022 101 33 categorizes categorize VERB crl-15022 101 34 types type NOUN crl-15022 101 35 of of ADP crl-15022 101 36 information information NOUN crl-15022 101 37 presented present VERB crl-15022 101 38 , , PUNCT crl-15022 101 39 repeats repeat VERB crl-15022 101 40 information information NOUN crl-15022 101 41 , , PUNCT crl-15022 101 42 and and CCONJ crl-15022 101 43 is be AUX crl-15022 101 44 specific specific ADJ crl-15022 101 45 and and CCONJ crl-15022 101 46 concrete concrete ADJ crl-15022 101 47 . . PUNCT crl-15022 102 1 by by ADP crl-15022 102 2 explicit explicit ADJ crl-15022 102 3 categorization categorization NOUN crl-15022 102 4 , , PUNCT crl-15022 102 5 by by ADP crl-15022 102 6 repetition repetition NOUN crl-15022 102 7 , , PUNCT crl-15022 102 8 and and CCONJ crl-15022 102 9 by by ADP crl-15022 102 10 use use NOUN crl-15022 102 11 of of ADP crl-15022 102 12 concrete concrete ADJ crl-15022 102 13 language language NOUN crl-15022 102 14 rather rather ADV crl-15022 102 15 than than ADP crl-15022 102 16 abstract abstract ADJ crl-15022 102 17 language language NOUN crl-15022 102 18 . . PUNCT crl-15022 103 1 anxiety anxiety NOUN crl-15022 103 2 has have VERB crl-15022 103 3 a a DET crl-15022 103 4 negative negative ADJ crl-15022 103 5 effect effect NOUN crl-15022 103 6 on on ADP crl-15022 103 7 recall recall NOUN crl-15022 103 8 , , PUNCT crl-15022 103 9 with with ADP crl-15022 103 10 very very ADV crl-15022 103 11 low low ADJ crl-15022 103 12 or or CCONJ crl-15022 103 13 very very ADV crl-15022 103 14 high high ADJ crl-15022 103 15 anxiety anxiety NOUN crl-15022 103 16 increasing increase VERB crl-15022 103 17 recall recall NOUN crl-15022 103 18 problems problem NOUN crl-15022 103 19 . . PUNCT crl-15022 104 1 17 17 NUM crl-15022 104 2 other other ADJ crl-15022 104 3 researchers researcher NOUN crl-15022 104 4 have have AUX crl-15022 104 5 studied study VERB crl-15022 104 6 recall recall NOUN crl-15022 104 7 problems problem NOUN crl-15022 104 8 in in ADP crl-15022 104 9 terms term NOUN crl-15022 104 10 of of ADP crl-15022 104 11 the the DET crl-15022 104 12 communication communication NOUN crl-15022 104 13 process process NOUN crl-15022 104 14 . . PUNCT crl-15022 105 1 one one NUM crl-15022 105 2 study study NOUN crl-15022 105 3 found find VERB crl-15022 105 4 that that SCONJ crl-15022 105 5 half half DET crl-15022 105 6 the the DET crl-15022 105 7 instructional instructional ADJ crl-15022 105 8 statements statement NOUN crl-15022 105 9 patients patient NOUN crl-15022 105 10 received receive VERB crl-15022 105 11 and and CCONJ crl-15022 105 12 two two NUM crl-15022 105 13 - - PUNCT crl-15022 105 14 thirds third NOUN crl-15022 105 15 of of ADP crl-15022 105 16 the the DET crl-15022 105 17 statements statement NOUN crl-15022 105 18 dealing deal VERB crl-15022 105 19 with with ADP crl-15022 105 20 diagnosis diagnosis NOUN crl-15022 105 21 or or CCONJ crl-15022 105 22 treatment treatment NOUN crl-15022 105 23 were be AUX crl-15022 105 24 forgotten forget VERB crl-15022 105 25 and and CCONJ crl-15022 105 26 that that SCONJ crl-15022 105 27 , , PUNCT crl-15022 105 28 in in ADP crl-15022 105 29 general general ADJ crl-15022 105 30 , , PUNCT crl-15022 105 31 there there PRON crl-15022 105 32 was be VERB crl-15022 105 33 no no DET crl-15022 105 34 connection connection NOUN crl-15022 105 35 between between ADP crl-15022 105 36 the the DET crl-15022 105 37 loss loss NOUN crl-15022 105 38 of of ADP crl-15022 105 39 information information NOUN crl-15022 105 40 and and CCONJ crl-15022 105 41 the the DET crl-15022 105 42 passage passage NOUN crl-15022 105 43 of of ADP crl-15022 105 44 time time NOUN crl-15022 105 45 . . PUNCT crl-15022 106 1 18 18 NUM crl-15022 106 2 reference reference NOUN crl-15022 106 3 communication communication NOUN crl-15022 106 4 49 49 NUM crl-15022 106 5 how how SCONJ crl-15022 106 6 do do AUX crl-15022 106 7 these these DET crl-15022 106 8 findings finding NOUN crl-15022 106 9 pertain pertain VERB crl-15022 106 10 to to PART crl-15022 106 11 librarianship librarianship VERB crl-15022 106 12 ? ? PUNCT crl-15022 107 1 recall recall PROPN crl-15022 107 2 has have AUX crl-15022 107 3 not not PART crl-15022 107 4 been be AUX crl-15022 107 5 heavily heavily ADV crl-15022 107 6 researched research VERB crl-15022 107 7 in in ADP crl-15022 107 8 the the DET crl-15022 107 9 library library NOUN crl-15022 107 10 field field NOUN crl-15022 107 11 , , PUNCT crl-15022 107 12 as as SCONJ crl-15022 107 13 represented represent VERB crl-15022 107 14 by by ADP crl-15022 107 15 the the DET crl-15022 107 16 library library NOUN crl-15022 107 17 literature literature PROPN crl-15022 107 18 and and CCONJ crl-15022 107 19 eric eric PROPN crl-15022 107 20 ( ( PUNCT crl-15022 107 21 education education NOUN crl-15022 107 22 ) ) PUNCT crl-15022 107 23 bibliographic bibliographic ADJ crl-15022 107 24 indexes index NOUN crl-15022 107 25 . . PUNCT crl-15022 108 1 the the DET crl-15022 108 2 findings finding NOUN crl-15022 108 3 described describe VERB crl-15022 108 4 above above ADV crl-15022 108 5 could could AUX crl-15022 108 6 be be AUX crl-15022 108 7 instructive instructive ADJ crl-15022 108 8 to to PART crl-15022 108 9 reference reference NOUN crl-15022 108 10 staff staff NOUN crl-15022 108 11 , , PUNCT crl-15022 108 12 who who PRON crl-15022 108 13 would would AUX crl-15022 108 14 like like VERB crl-15022 108 15 library library NOUN crl-15022 108 16 users user NOUN crl-15022 108 17 to to PART crl-15022 108 18 recall recall VERB crl-15022 108 19 the the DET crl-15022 108 20 information information NOUN crl-15022 108 21 they they PRON crl-15022 108 22 give give VERB crl-15022 108 23 them they PRON crl-15022 108 24 . . PUNCT crl-15022 109 1 for for ADP crl-15022 109 2 instance instance NOUN crl-15022 109 3 , , PUNCT crl-15022 109 4 recall recall PROPN crl-15022 109 5 could could AUX crl-15022 109 6 be be AUX crl-15022 109 7 enhanced enhance VERB crl-15022 109 8 if if SCONJ crl-15022 109 9 the the DET crl-15022 109 10 librarian librarian NOUN crl-15022 109 11 uses use VERB crl-15022 109 12 shorter short ADJ crl-15022 109 13 words word NOUN crl-15022 109 14 and and CCONJ crl-15022 109 15 sentences sentence NOUN crl-15022 109 16 , , PUNCT crl-15022 109 17 explicitly explicitly ADV crl-15022 109 18 categorizes categorize VERB crl-15022 109 19 types type NOUN crl-15022 109 20 of of ADP crl-15022 109 21 information information NOUN crl-15022 109 22 presented present VERB crl-15022 109 23 , , PUNCT crl-15022 109 24 repeats repeat VERB crl-15022 109 25 information information NOUN crl-15022 109 26 , , PUNCT crl-15022 109 27 and and CCONJ crl-15022 109 28 is be AUX crl-15022 109 29 specific specific ADJ crl-15022 109 30 and and CCONJ crl-15022 109 31 concrete concrete ADJ crl-15022 109 32 . . PUNCT crl-15022 110 1 compliance compliance NOUN crl-15022 110 2 the the DET crl-15022 110 3 second second ADJ crl-15022 110 4 variable variable NOUN crl-15022 110 5 affected affect VERB crl-15022 110 6 by by ADP crl-15022 110 7 communication communication NOUN crl-15022 110 8 problems problem NOUN crl-15022 110 9 is be AUX crl-15022 110 10 compliance compliance NOUN crl-15022 110 11 . . PUNCT crl-15022 111 1 compliance compliance NOUN crl-15022 111 2 has have AUX crl-15022 111 3 been be AUX crl-15022 111 4 a a DET crl-15022 111 5 major major ADJ crl-15022 111 6 source source NOUN crl-15022 111 7 of of ADP crl-15022 111 8 concern concern NOUN crl-15022 111 9 in in ADP crl-15022 111 10 the the DET crl-15022 111 11 medical medical ADJ crl-15022 111 12 world world NOUN crl-15022 111 13 for for ADP crl-15022 111 14 many many ADJ crl-15022 111 15 years year NOUN crl-15022 111 16 . . PUNCT crl-15022 112 1 one one NUM crl-15022 112 2 physician physician NOUN crl-15022 112 3 suggests suggest VERB crl-15022 112 4 that that SCONJ crl-15022 112 5 the the DET crl-15022 112 6 word word NOUN crl-15022 112 7 itself itself PRON crl-15022 112 8 denotes denote VERB crl-15022 112 9 " " PUNCT crl-15022 112 10 orders order NOUN crl-15022 112 11 " " PUNCT crl-15022 112 12 followed follow VERB crl-15022 112 13 by by ADP crl-15022 112 14 " " PUNCT crl-15022 112 15 good good ADJ crl-15022 112 16 " " PUNCT crl-15022 112 17 patients patient NOUN crl-15022 112 18 . . PUNCT crl-15022 113 1 he he PRON crl-15022 113 2 argues argue VERB crl-15022 113 3 that that SCONJ crl-15022 113 4 physicians physician NOUN crl-15022 113 5 should should AUX crl-15022 113 6 not not PART crl-15022 113 7 use use VERB crl-15022 113 8 communication communication NOUN crl-15022 113 9 to to PART crl-15022 113 10 persuade persuade VERB crl-15022 113 11 but but CCONJ crl-15022 113 12 , , PUNCT crl-15022 113 13 rather rather ADV crl-15022 113 14 , , PUNCT crl-15022 113 15 to to PART crl-15022 113 16 outline outline VERB crl-15022 113 17 possible possible ADJ crl-15022 113 18 plans plan NOUN crl-15022 113 19 of of ADP crl-15022 113 20 action action NOUN crl-15022 113 21 so so SCONJ crl-15022 113 22 that that SCONJ crl-15022 113 23 self self NOUN crl-15022 113 24 - - PUNCT crl-15022 113 25 reliant reliant ADJ crl-15022 113 26 patients patient NOUN crl-15022 113 27 can can AUX crl-15022 113 28 make make VERB crl-15022 113 29 their their PRON crl-15022 113 30 own own ADJ crl-15022 113 31 informed informed ADJ crl-15022 113 32 choices choice NOUN crl-15022 113 33 , , PUNCT crl-15022 113 34 for for ADP crl-15022 113 35 which which PRON crl-15022 113 36 they they PRON crl-15022 113 37 will will AUX crl-15022 113 38 be be AUX crl-15022 113 39 responsible responsible ADJ crl-15022 113 40 for for ADP crl-15022 113 41 the the DET crl-15022 113 42 consequences consequence NOUN crl-15022 113 43 . . PUNCT crl-15022 114 1 19 19 NUM crl-15022 114 2 several several ADJ crl-15022 114 3 possible possible ADJ crl-15022 114 4 reasons reason NOUN crl-15022 114 5 exist exist VERB crl-15022 114 6 for for ADP crl-15022 114 7 patient patient ADJ crl-15022 114 8 noncompliance noncompliance NOUN crl-15022 114 9 . . PUNCT crl-15022 115 1 as as SCONJ crl-15022 115 2 mentioned mention VERB crl-15022 115 3 earlier early ADV crl-15022 115 4 , , PUNCT crl-15022 115 5 the the DET crl-15022 115 6 patient patient NOUN crl-15022 115 7 's 's PART crl-15022 115 8 inability inability NOUN crl-15022 115 9 to to PART crl-15022 115 10 recall recall VERB crl-15022 115 11 the the DET crl-15022 115 12 information information NOUN crl-15022 115 13 is be AUX crl-15022 115 14 one one NUM crl-15022 115 15 reason reason NOUN crl-15022 115 16 . . PUNCT crl-15022 116 1 the the DET crl-15022 116 2 patient patient NOUN crl-15022 116 3 might might AUX crl-15022 116 4 also also ADV crl-15022 116 5 be be AUX crl-15022 116 6 so so ADV crl-15022 116 7 dissatisfied dissatisfied ADJ crl-15022 116 8 with with ADP crl-15022 116 9 the the DET crl-15022 116 10 interview interview NOUN crl-15022 116 11 , , PUNCT crl-15022 116 12 the the DET crl-15022 116 13 doctor doctor NOUN crl-15022 116 14 , , PUNCT crl-15022 116 15 or or CCONJ crl-15022 116 16 the the DET crl-15022 116 17 suggested suggest VERB crl-15022 116 18 treatment treatment NOUN crl-15022 116 19 that that PRON crl-15022 116 20 he he PRON crl-15022 116 21 or or CCONJ crl-15022 116 22 she she PRON crl-15022 116 23 ignores ignore VERB crl-15022 116 24 the the DET crl-15022 116 25 instructions instruction NOUN crl-15022 116 26 . . PUNCT crl-15022 117 1 another another DET crl-15022 117 2 reason reason NOUN crl-15022 117 3 might might AUX crl-15022 117 4 be be AUX crl-15022 117 5 a a DET crl-15022 117 6 lack lack NOUN crl-15022 117 7 of of ADP crl-15022 117 8 understanding understanding NOUN crl-15022 117 9 . . PUNCT crl-15022 118 1 the the DET crl-15022 118 2 doctor doctor NOUN crl-15022 118 3 may may AUX crl-15022 118 4 not not PART crl-15022 118 5 have have AUX crl-15022 118 6 conveyed convey VERB crl-15022 118 7 the the DET crl-15022 118 8 instructions instruction NOUN crl-15022 118 9 clearly clearly ADV crl-15022 118 10 , , PUNCT crl-15022 118 11 or or CCONJ crl-15022 118 12 the the DET crl-15022 118 13 patient patient NOUN crl-15022 118 14 's 's PART crl-15022 118 15 schemas schema NOUN crl-15022 118 16 of of ADP crl-15022 118 17 experience experience NOUN crl-15022 118 18 vary vary VERB crl-15022 118 19 too too ADV crl-15022 118 20 much much ADV crl-15022 118 21 with with ADP crl-15022 118 22 the the DET crl-15022 118 23 message message NOUN crl-15022 118 24 . . PUNCT crl-15022 119 1 health health NOUN crl-15022 119 2 care care NOUN crl-15022 119 3 treatments treatment NOUN crl-15022 119 4 are be AUX crl-15022 119 5 often often ADV crl-15022 119 6 complex complex ADJ crl-15022 119 7 , , PUNCT crl-15022 119 8 and and CCONJ crl-15022 119 9 concepts concept NOUN crl-15022 119 10 and and CCONJ crl-15022 119 11 terms term NOUN crl-15022 119 12 are be AUX crl-15022 119 13 often often ADV crl-15022 119 14 new new ADJ crl-15022 119 15 to to ADP crl-15022 119 16 patients patient NOUN crl-15022 119 17 , , PUNCT crl-15022 119 18 who who PRON crl-15022 119 19 may may AUX crl-15022 119 20 , , PUNCT crl-15022 119 21 instead instead ADV crl-15022 119 22 , , PUNCT crl-15022 119 23 call call VERB crl-15022 119 24 upon upon SCONJ crl-15022 119 25 their their PRON crl-15022 119 26 own own ADJ crl-15022 119 27 existing exist VERB crl-15022 119 28 schemas schema NOUN crl-15022 119 29 with with ADP crl-15022 119 30 regard regard NOUN crl-15022 119 31 to to ADP crl-15022 119 32 illness illness NOUN crl-15022 119 33 . . PUNCT crl-15022 120 1 comprehension comprehension NOUN crl-15022 120 2 problems problem NOUN crl-15022 120 3 may may AUX crl-15022 120 4 result result VERB crl-15022 120 5 from from ADP crl-15022 120 6 the the DET crl-15022 120 7 patients patient NOUN crl-15022 120 8 ' ' PART crl-15022 120 9 inability inability NOUN crl-15022 120 10 to to PART crl-15022 120 11 comply comply VERB crl-15022 120 12 with with ADP crl-15022 120 13 the the DET crl-15022 120 14 physician physician NOUN crl-15022 120 15 's 's PART crl-15022 120 16 suggestions suggestion NOUN crl-15022 120 17 . . PUNCT crl-15022 121 1 noncompliance noncompliance NOUN crl-15022 121 2 may may AUX crl-15022 121 3 be be AUX crl-15022 121 4 unintentional unintentional ADJ crl-15022 121 5 or or CCONJ crl-15022 121 6 intentional intentional ADJ crl-15022 121 7 . . PUNCT crl-15022 122 1 analee analee PROPN crl-15022 122 2 beisecker beisecker PROPN crl-15022 122 3 , , PUNCT crl-15022 122 4 in in ADP crl-15022 122 5 an an DET crl-15022 122 6 article article NOUN crl-15022 122 7 entitled entitle VERB crl-15022 122 8 " " PUNCT crl-15022 122 9 patient patient ADJ crl-15022 122 10 power power NOUN crl-15022 122 11 in in ADP crl-15022 122 12 doctor doctor NOUN crl-15022 122 13 - - PUNCT crl-15022 122 14 pa50 pa50 PROPN crl-15022 122 15 college college NOUN crl-15022 122 16 & & CCONJ crl-15022 122 17 research research PROPN crl-15022 122 18 libraries librarie VERB crl-15022 122 19 tient tient NOUN crl-15022 122 20 communication communication NOUN crl-15022 122 21 , , PUNCT crl-15022 122 22 " " PUNCT crl-15022 122 23 suggests suggest VERB crl-15022 122 24 that that SCONJ crl-15022 122 25 patients patient NOUN crl-15022 122 26 may may AUX crl-15022 122 27 modify modify VERB crl-15022 122 28 the the DET crl-15022 122 29 prescribed prescribed ADJ crl-15022 122 30 treatment treatment NOUN crl-15022 122 31 as as ADP crl-15022 122 32 a a DET crl-15022 122 33 way way NOUN crl-15022 122 34 to to PART crl-15022 122 35 assert assert VERB crl-15022 122 36 their their PRON crl-15022 122 37 independence independence NOUN crl-15022 122 38 and and CCONJ crl-15022 122 39 power power NOUN crl-15022 122 40 . . PUNCT crl-15022 123 1 she she PRON crl-15022 123 2 states state VERB crl-15022 123 3 , , PUNCT crl-15022 123 4 " " PUNCT crl-15022 123 5 it it PRON crl-15022 123 6 should should AUX crl-15022 123 7 be be AUX crl-15022 123 8 noted note VERB crl-15022 123 9 , , PUNCT crl-15022 123 10 however however ADV crl-15022 123 11 , , PUNCT crl-15022 123 12 that that SCONJ crl-15022 123 13 in in ADP crl-15022 123 14 some some DET crl-15022 123 15 cases case NOUN crl-15022 123 16 , , PUNCT crl-15022 123 17 the the DET crl-15022 123 18 modified modified ADJ crl-15022 123 19 treatment treatment NOUN crl-15022 123 20 regimens regimen NOUN crl-15022 123 21 are be AUX crl-15022 123 22 preferable preferable ADJ crl-15022 123 23 to to ADP crl-15022 123 24 those those PRON crl-15022 123 25 prescribed prescribe VERB crl-15022 123 26 by by ADP crl-15022 123 27 physicians physician NOUN crl-15022 123 28 , , PUNCT crl-15022 123 29 because because SCONJ crl-15022 123 30 patients patient NOUN crl-15022 123 31 are be AUX crl-15022 123 32 in in ADP crl-15022 123 33 tune tune NOUN crl-15022 123 34 with with ADP crl-15022 123 35 their their PRON crl-15022 123 36 own own ADJ crl-15022 123 37 bodies body NOUN crl-15022 123 38 and and CCONJ crl-15022 123 39 can can AUX crl-15022 123 40 perhaps perhaps ADV crl-15022 123 41 determine determine VERB crl-15022 123 42 a a DET crl-15022 123 43 more more ADV crl-15022 123 44 appropriate appropriate ADJ crl-15022 123 45 dosage dosage NOUN crl-15022 123 46 of of ADP crl-15022 123 47 medication medication NOUN crl-15022 123 48 than than ADP crl-15022 123 49 a a DET crl-15022 123 50 physician physician NOUN crl-15022 123 51 applying apply VERB crl-15022 123 52 standard standard ADJ crl-15022 123 53 protocols protocol NOUN crl-15022 123 54 . . PUNCT crl-15022 123 55 " " PUNCT crl-15022 124 1 20 20 NUM crl-15022 124 2 kathryn kathryn PROPN crl-15022 124 3 rost rost NOUN crl-15022 124 4 and and CCONJ crl-15022 124 5 other other ADJ crl-15022 124 6 researchers researcher NOUN crl-15022 124 7 examined examine VERB crl-15022 124 8 the the DET crl-15022 124 9 exchange exchange NOUN crl-15022 124 10 of of ADP crl-15022 124 11 information information NOUN crl-15022 124 12 in in ADP crl-15022 124 13 relation relation NOUN crl-15022 124 14 to to ADP crl-15022 124 15 patient patient ADJ crl-15022 124 16 compliance compliance NOUN crl-15022 124 17 . . PUNCT crl-15022 125 1 the the DET crl-15022 125 2 study study NOUN crl-15022 125 3 reviewed review VERB crl-15022 125 4 the the DET crl-15022 125 5 intake intake ADJ crl-15022 125 6 interviews interview NOUN crl-15022 125 7 of of ADP crl-15022 125 8 fortyfive fortyfive ADJ crl-15022 125 9 patients patient NOUN crl-15022 125 10 . . PUNCT crl-15022 126 1 when when SCONJ crl-15022 126 2 they they PRON crl-15022 126 3 compared compare VERB crl-15022 126 4 physicians physician NOUN crl-15022 126 5 ' ' PART crl-15022 126 6 discourse discourse NOUN crl-15022 126 7 styles style NOUN crl-15022 126 8 with with ADP crl-15022 126 9 compliance compliance NOUN crl-15022 126 10 , , PUNCT crl-15022 126 11 they they PRON crl-15022 126 12 concluded conclude VERB crl-15022 126 13 that that SCONJ crl-15022 126 14 " " PUNCT crl-15022 126 15 exchange exchange NOUN crl-15022 126 16 that that PRON crl-15022 126 17 allows allow VERB crl-15022 126 18 the the DET crl-15022 126 19 emergence emergence NOUN crl-15022 126 20 during during ADP crl-15022 126 21 the the DET crl-15022 126 22 examination examination NOUN crl-15022 126 23 of of ADP crl-15022 126 24 both both CCONJ crl-15022 126 25 the the DET crl-15022 126 26 physician physician NOUN crl-15022 126 27 's 's PART crl-15022 126 28 and and CCONJ crl-15022 126 29 patient patient NOUN crl-15022 126 30 's 's PART crl-15022 126 31 perspective perspective NOUN crl-15022 126 32 co co NOUN crl-15022 126 33 - - NOUN crl-15022 126 34 occurs occur VERB crl-15022 126 35 with with ADP crl-15022 126 36 ( ( PUNCT crl-15022 126 37 if if SCONJ crl-15022 126 38 not not PART crl-15022 126 39 influences influence NOUN crl-15022 126 40 ) ) PUNCT crl-15022 126 41 a a DET crl-15022 126 42 patient patient NOUN crl-15022 126 43 's 's PART crl-15022 126 44 decision decision NOUN crl-15022 126 45 to to PART crl-15022 126 46 follow follow VERB crl-15022 126 47 through through ADP crl-15022 126 48 with with ADP crl-15022 126 49 recommendations recommendation NOUN crl-15022 126 50 made make VERB crl-15022 126 51 during during ADP crl-15022 126 52 the the DET crl-15022 126 53 visit visit NOUN crl-15022 126 54 . . PUNCT crl-15022 126 55 " " PUNCT crl-15022 127 1 21 21 NUM crl-15022 127 2 the the DET crl-15022 127 3 authors author NOUN crl-15022 127 4 also also ADV crl-15022 127 5 suggest suggest VERB crl-15022 127 6 that that SCONJ crl-15022 127 7 if if SCONJ crl-15022 127 8 patients patient NOUN crl-15022 127 9 provide provide VERB crl-15022 127 10 information information NOUN crl-15022 127 11 that that SCONJ crl-15022 127 12 doctors doctor NOUN crl-15022 127 13 request request VERB crl-15022 127 14 and and CCONJ crl-15022 127 15 volunteer volunteer VERB crl-15022 127 16 additional additional ADJ crl-15022 127 17 information information NOUN crl-15022 127 18 , , PUNCT crl-15022 127 19 the the DET crl-15022 127 20 partnership partnership NOUN crl-15022 127 21 will will AUX crl-15022 127 22 be be AUX crl-15022 127 23 more more ADV crl-15022 127 24 likely likely ADJ crl-15022 127 25 to to PART crl-15022 127 26 arrive arrive VERB crl-15022 127 27 at at ADP crl-15022 127 28 a a DET crl-15022 127 29 definition definition NOUN crl-15022 127 30 of of ADP crl-15022 127 31 the the DET crl-15022 127 32 problem problem NOUN crl-15022 127 33 that that PRON crl-15022 127 34 both both DET crl-15022 127 35 partners partner NOUN crl-15022 127 36 share share VERB crl-15022 127 37 . . PUNCT crl-15022 128 1 teaching teach VERB crl-15022 128 2 physicians physician NOUN crl-15022 128 3 to to PART crl-15022 128 4 invite invite VERB crl-15022 128 5 patient patient ADJ crl-15022 128 6 input input NOUN crl-15022 128 7 may may AUX crl-15022 128 8 enhance enhance VERB crl-15022 128 9 outcomes outcome NOUN crl-15022 128 10 , , PUNCT crl-15022 128 11 according accord VERB crl-15022 128 12 to to ADP crl-15022 128 13 the the DET crl-15022 128 14 study study NOUN crl-15022 128 15 . . PUNCT crl-15022 129 1 library library PROPN crl-15022 129 2 literature literature PROPN crl-15022 129 3 has have AUX crl-15022 129 4 not not PART crl-15022 129 5 addressed address VERB crl-15022 129 6 this this DET crl-15022 129 7 problem problem NOUN crl-15022 129 8 of of ADP crl-15022 129 9 noncompliance noncompliance NOUN crl-15022 129 10 . . PUNCT crl-15022 130 1 librarians librarian NOUN crl-15022 130 2 advise advise VERB crl-15022 130 3 and and CCONJ crl-15022 130 4 instruct instruct VERB crl-15022 130 5 users user NOUN crl-15022 130 6 , , PUNCT crl-15022 130 7 and and CCONJ crl-15022 130 8 because because SCONJ crl-15022 130 9 they they PRON crl-15022 130 10 are be AUX crl-15022 130 11 often often ADV crl-15022 130 12 physically physically ADV crl-15022 130 13 nearby nearby ADV crl-15022 130 14 as as SCONJ crl-15022 130 15 users user NOUN crl-15022 130 16 carry carry VERB crl-15022 130 17 out out ADP crl-15022 130 18 their their PRON crl-15022 130 19 tasks task NOUN crl-15022 130 20 , , PUNCT crl-15022 130 21 there there PRON crl-15022 130 22 is be VERB crl-15022 130 23 a a DET crl-15022 130 24 sense sense NOUN crl-15022 130 25 that that SCONJ crl-15022 130 26 users user NOUN crl-15022 130 27 are be AUX crl-15022 130 28 following follow VERB crl-15022 130 29 through through ADP crl-15022 130 30 on on ADP crl-15022 130 31 their their PRON crl-15022 130 32 directions direction NOUN crl-15022 130 33 . . PUNCT crl-15022 131 1 unlike unlike ADP crl-15022 131 2 physicians physician NOUN crl-15022 131 3 , , PUNCT crl-15022 131 4 librarians librarians PROPN crl-15022 131 5 benefit benefit VERB crl-15022 131 6 from from ADP crl-15022 131 7 this this DET crl-15022 131 8 proximity proximity NOUN crl-15022 131 9 , , PUNCT crl-15022 131 10 as as SCONJ crl-15022 131 11 they they PRON crl-15022 131 12 are be AUX crl-15022 131 13 more more ADV crl-15022 131 14 readily readily ADV crl-15022 131 15 available available ADJ crl-15022 131 16 for for ADP crl-15022 131 17 additional additional ADJ crl-15022 131 18 clarification clarification NOUN crl-15022 131 19 and and CCONJ crl-15022 131 20 any any DET crl-15022 131 21 follow follow VERB crl-15022 131 22 - - PUNCT crl-15022 131 23 up up ADP crl-15022 131 24 questions question NOUN crl-15022 131 25 or or CCONJ crl-15022 131 26 concerns concern NOUN crl-15022 131 27 . . PUNCT crl-15022 132 1 nevertheless nevertheless ADV crl-15022 132 2 , , PUNCT crl-15022 132 3 it it PRON crl-15022 132 4 would would AUX crl-15022 132 5 be be AUX crl-15022 132 6 interesting interesting ADJ crl-15022 132 7 to to PART crl-15022 132 8 observe observe VERB crl-15022 132 9 how how SCONJ crl-15022 132 10 library library NOUN crl-15022 132 11 users user NOUN crl-15022 132 12 actually actually ADV crl-15022 132 13 implement implement VERB crl-15022 132 14 , , PUNCT crl-15022 132 15 or or CCONJ crl-15022 132 16 ignore ignore VERB crl-15022 132 17 , , PUNCT crl-15022 132 18 librarians librarian NOUN crl-15022 132 19 ' ' PART crl-15022 132 20 suggestions suggestion NOUN crl-15022 132 21 . . PUNCT crl-15022 133 1 given give VERB crl-15022 133 2 these these DET crl-15022 133 3 medical medical ADJ crl-15022 133 4 findings finding NOUN crl-15022 133 5 on on ADP crl-15022 133 6 recall recall NOUN crl-15022 133 7 , , PUNCT crl-15022 133 8 the the DET crl-15022 133 9 librarian librarian NOUN crl-15022 133 10 concerned concern VERB crl-15022 133 11 with with ADP crl-15022 133 12 users user NOUN crl-15022 133 13 following follow VERB crl-15022 133 14 through through ADP crl-15022 133 15 on on ADP crl-15022 133 16 instructions instruction NOUN crl-15022 133 17 should should AUX crl-15022 133 18 think think VERB crl-15022 133 19 of of ADP crl-15022 133 20 the the DET crl-15022 133 21 interview interview NOUN crl-15022 133 22 as as ADP crl-15022 133 23 an an DET crl-15022 133 24 january january PROPN crl-15022 133 25 1996 1996 NUM crl-15022 133 26 exchange exchange NOUN crl-15022 133 27 , , PUNCT crl-15022 133 28 with with ADP crl-15022 133 29 both both DET crl-15022 133 30 partners partner NOUN crl-15022 133 31 working work VERB crl-15022 133 32 to to PART crl-15022 133 33 define define VERB crl-15022 133 34 and and CCONJ crl-15022 133 35 solve solve VERB crl-15022 133 36 a a DET crl-15022 133 37 shared shared ADJ crl-15022 133 38 problem problem NOUN crl-15022 133 39 . . PUNCT crl-15022 134 1 ultimate ultimate ADJ crl-15022 134 2 outcome outcome NOUN crl-15022 134 3 or or CCONJ crl-15022 134 4 success success VERB crl-15022 134 5 the the DET crl-15022 134 6 effect effect NOUN crl-15022 134 7 of of ADP crl-15022 134 8 communication communication NOUN crl-15022 134 9 on on ADP crl-15022 134 10 the the DET crl-15022 134 11 ultimate ultimate ADJ crl-15022 134 12 outcome outcome NOUN crl-15022 134 13 of of ADP crl-15022 134 14 the the DET crl-15022 134 15 medical medical ADJ crl-15022 134 16 or or CCONJ crl-15022 134 17 library library NOUN crl-15022 134 18 intervention intervention NOUN crl-15022 134 19 is be AUX crl-15022 134 20 of of ADP crl-15022 134 21 obvious obvious ADJ crl-15022 134 22 interest interest NOUN crl-15022 134 23 to to ADP crl-15022 134 24 practitioners practitioner NOUN crl-15022 134 25 . . PUNCT crl-15022 135 1 researchers researcher NOUN crl-15022 135 2 found find VERB crl-15022 135 3 some some DET crl-15022 135 4 connection connection NOUN crl-15022 135 5 between between ADP crl-15022 135 6 patient patient NOUN crl-15022 135 7 - - PUNCT crl-15022 135 8 physician physician NOUN crl-15022 135 9 communication communication NOUN crl-15022 135 10 and and CCONJ crl-15022 135 11 compliance compliance NOUN crl-15022 135 12 , , PUNCT crl-15022 135 13 and and CCONJ crl-15022 135 14 medicine medicine NOUN crl-15022 135 15 assumes assume VERB crl-15022 135 16 a a DET crl-15022 135 17 strong strong ADJ crl-15022 135 18 connection connection NOUN crl-15022 135 19 between between ADP crl-15022 135 20 a a DET crl-15022 135 21 patient patient NOUN crl-15022 135 22 's 's PART crl-15022 135 23 compliance compliance NOUN crl-15022 135 24 with with ADP crl-15022 135 25 a a DET crl-15022 135 26 medical medical ADJ crl-15022 135 27 regimen regimen NOUN crl-15022 135 28 and and CCONJ crl-15022 135 29 symptom symptom NOUN crl-15022 135 30 relief relief NOUN crl-15022 135 31 . . PUNCT crl-15022 136 1 a a DET crl-15022 136 2 number number NOUN crl-15022 136 3 of of ADP crl-15022 136 4 researchers researcher NOUN crl-15022 136 5 have have AUX crl-15022 136 6 noted note VERB crl-15022 136 7 improvement improvement NOUN crl-15022 136 8 in in ADP crl-15022 136 9 patients patient NOUN crl-15022 136 10 ( ( PUNCT crl-15022 136 11 e.g. e.g. ADV crl-15022 136 12 , , PUNCT crl-15022 136 13 quicker quick ADJ crl-15022 136 14 recovery recovery NOUN crl-15022 136 15 time time NOUN crl-15022 136 16 , , PUNCT crl-15022 136 17 symptom symptom NOUN crl-15022 136 18 relief relief NOUN crl-15022 136 19 ) ) PUNCT crl-15022 136 20 stemming stem VERB crl-15022 136 21 from from ADP crl-15022 136 22 improved improved ADJ crl-15022 136 23 compliance compliance NOUN crl-15022 136 24 resulting result VERB crl-15022 136 25 from from ADP crl-15022 136 26 better well ADJ crl-15022 136 27 communication communication NOUN crl-15022 136 28 between between ADP crl-15022 136 29 physician physician NOUN crl-15022 136 30 and and CCONJ crl-15022 136 31 patient patient NOUN crl-15022 136 32 . . PUNCT crl-15022 137 1 based base VERB crl-15022 137 2 on on ADP crl-15022 137 3 these these DET crl-15022 137 4 articles article NOUN crl-15022 137 5 , , PUNCT crl-15022 137 6 increased increase VERB crl-15022 137 7 physician physician NOUN crl-15022 137 8 responsiveness responsiveness NOUN crl-15022 137 9 and and CCONJ crl-15022 137 10 the the DET crl-15022 137 11 encouragement encouragement NOUN crl-15022 137 12 of of ADP crl-15022 137 13 patient patient ADJ crl-15022 137 14 involvement involvement NOUN crl-15022 137 15 brought bring VERB crl-15022 137 16 about about ADP crl-15022 137 17 improved improved ADJ crl-15022 137 18 communication.22 communication.22 NOUN crl-15022 137 19 one one NUM crl-15022 137 20 study study NOUN crl-15022 137 21 on on ADP crl-15022 137 22 outcome outcome NOUN crl-15022 137 23 , , PUNCT crl-15022 137 24 written write VERB crl-15022 137 25 by by ADP crl-15022 137 26 sheldon sheldon PROPN crl-15022 137 27 greenfield greenfield PROPN crl-15022 137 28 , , PUNCT crl-15022 137 29 found find VERB crl-15022 137 30 significant significant ADJ crl-15022 137 31 improvements improvement NOUN crl-15022 137 32 in in ADP crl-15022 137 33 patients patient NOUN crl-15022 137 34 ' ' PART crl-15022 137 35 physical physical ADJ crl-15022 137 36 functioning functioning NOUN crl-15022 137 37 after after SCONJ crl-15022 137 38 they they PRON crl-15022 137 39 received receive VERB crl-15022 137 40 training training NOUN crl-15022 137 41 in in ADP crl-15022 137 42 communication communication NOUN crl-15022 137 43 techniques technique NOUN crl-15022 137 44 designed design VERB crl-15022 137 45 to to PART crl-15022 137 46 increase increase VERB crl-15022 137 47 their their PRON crl-15022 137 48 involvement involvement NOUN crl-15022 137 49 in in ADP crl-15022 137 50 their their PRON crl-15022 137 51 own own ADJ crl-15022 137 52 care care NOUN crl-15022 137 53 . . PUNCT crl-15022 138 1 the the DET crl-15022 138 2 study study NOUN crl-15022 138 3 consisted consist VERB crl-15022 138 4 of of ADP crl-15022 138 5 an an DET crl-15022 138 6 experimental experimental ADJ crl-15022 138 7 group group NOUN crl-15022 138 8 and and CCONJ crl-15022 138 9 a a DET crl-15022 138 10 control control NOUN crl-15022 138 11 group group NOUN crl-15022 138 12 of of ADP crl-15022 138 13 patients patient NOUN crl-15022 138 14 with with ADP crl-15022 138 15 ulcers ulcer NOUN crl-15022 138 16 . . PUNCT crl-15022 139 1 researchers researcher NOUN crl-15022 139 2 taught teach VERB crl-15022 139 3 patients patient NOUN crl-15022 139 4 in in ADP crl-15022 139 5 the the DET crl-15022 139 6 experimental experimental ADJ crl-15022 139 7 group group NOUN crl-15022 139 8 to to PART crl-15022 139 9 read read VERB crl-15022 139 10 their their PRON crl-15022 139 11 own own ADJ crl-15022 139 12 medical medical ADJ crl-15022 139 13 records record NOUN crl-15022 139 14 and and CCONJ crl-15022 139 15 coached coach VERB crl-15022 139 16 the the DET crl-15022 139 17 patients patient NOUN crl-15022 139 18 to to PART crl-15022 139 19 ask ask VERB crl-15022 139 20 questions question NOUN crl-15022 139 21 and and CCONJ crl-15022 139 22 negotiate negotiate VERB crl-15022 139 23 decisions decision NOUN crl-15022 139 24 . . PUNCT crl-15022 140 1 after after ADP crl-15022 140 2 the the DET crl-15022 140 3 training training NOUN crl-15022 140 4 , , PUNCT crl-15022 140 5 patients patient NOUN crl-15022 140 6 were be AUX crl-15022 140 7 more more ADV crl-15022 140 8 assertive assertive ADJ crl-15022 140 9 and and CCONJ crl-15022 140 10 more more ADV crl-15022 140 11 involved involved ADJ crl-15022 140 12 with with ADP crl-15022 140 13 the the DET crl-15022 140 14 physician physician NOUN crl-15022 140 15 during during ADP crl-15022 140 16 the the DET crl-15022 140 17 medical medical ADJ crl-15022 140 18 interview interview NOUN crl-15022 140 19 . . PUNCT crl-15022 141 1 eight eight NUM crl-15022 141 2 weeks week NOUN crl-15022 141 3 later later ADV crl-15022 141 4 , , PUNCT crl-15022 141 5 patients patient NOUN crl-15022 141 6 in in ADP crl-15022 141 7 the the DET crl-15022 141 8 experimental experimental ADJ crl-15022 141 9 group group NOUN crl-15022 141 10 expressed express VERB crl-15022 141 11 more more ADJ crl-15022 141 12 satisfaction satisfaction NOUN crl-15022 141 13 with with ADP crl-15022 141 14 their their PRON crl-15022 141 15 care care NOUN crl-15022 141 16 than than ADP crl-15022 141 17 the the DET crl-15022 141 18 control control NOUN crl-15022 141 19 group group NOUN crl-15022 141 20 , , PUNCT crl-15022 141 21 preferred prefer VERB crl-15022 141 22 a a DET crl-15022 141 23 more more ADV crl-15022 141 24 active active ADJ crl-15022 141 25 role role NOUN crl-15022 141 26 in in ADP crl-15022 141 27 decision decision NOUN crl-15022 141 28 making making NOUN crl-15022 141 29 , , PUNCT crl-15022 141 30 and and CCONJ crl-15022 141 31 reported report VERB crl-15022 141 32 fewer few ADJ crl-15022 141 33 physicallimitations.23 physicallimitations.23 NOUN crl-15022 141 34 beisecker beisecker NOUN crl-15022 141 35 also also ADV crl-15022 141 36 observed observe VERB crl-15022 141 37 changes change NOUN crl-15022 141 38 in in ADP crl-15022 141 39 patients patient NOUN crl-15022 141 40 who who PRON crl-15022 141 41 were be AUX crl-15022 141 42 encouraged encourage VERB crl-15022 141 43 by by ADP crl-15022 141 44 researchers researcher NOUN crl-15022 141 45 to to PART crl-15022 141 46 take take VERB crl-15022 141 47 a a DET crl-15022 141 48 more more ADV crl-15022 141 49 active active ADJ crl-15022 141 50 role role NOUN crl-15022 141 51 in in ADP crl-15022 141 52 the the DET crl-15022 141 53 medical medical ADJ crl-15022 141 54 interview interview NOUN crl-15022 141 55 . . PUNCT crl-15022 142 1 the the DET crl-15022 142 2 patients patient NOUN crl-15022 142 3 she she PRON crl-15022 142 4 observed observe VERB crl-15022 142 5 expressed express VERB crl-15022 142 6 opinions opinion NOUN crl-15022 142 7 , , PUNCT crl-15022 142 8 asked ask VERB crl-15022 142 9 questions question NOUN crl-15022 142 10 , , PUNCT crl-15022 142 11 had have VERB crl-15022 142 12 a a DET crl-15022 142 13 better well ADJ crl-15022 142 14 understanding understanding NOUN crl-15022 142 15 of of ADP crl-15022 142 16 their their PRON crl-15022 142 17 treatment treatment NOUN crl-15022 142 18 , , PUNCT crl-15022 142 19 and and CCONJ crl-15022 142 20 appeared appear VERB crl-15022 142 21 better well ADV crl-15022 142 22 able able ADJ crl-15022 142 23 to to PART crl-15022 142 24 follow follow VERB crl-15022 142 25 the the DET crl-15022 142 26 treatment treatment NOUN crl-15022 142 27 , , PUNCT crl-15022 142 28 leading lead VERB crl-15022 142 29 to to ADP crl-15022 142 30 better well ADJ crl-15022 142 31 medical medical ADJ crl-15022 142 32 outcomes.24 outcomes.24 NOUN crl-15022 142 33 in in ADP crl-15022 142 34 library library PROPN crl-15022 142 35 literature literature NOUN crl-15022 142 36 , , PUNCT crl-15022 142 37 studies study NOUN crl-15022 142 38 of of ADP crl-15022 142 39 ultimate ultimate ADJ crl-15022 142 40 outcome outcome NOUN crl-15022 142 41 focus focus VERB crl-15022 142 42 primarily primarily ADV crl-15022 142 43 on on ADP crl-15022 142 44 reference reference NOUN crl-15022 142 45 librarians librarian NOUN crl-15022 142 46 ' ' PART crl-15022 142 47 success success NOUN crl-15022 142 48 in in ADP crl-15022 142 49 answering answer VERB crl-15022 142 50 questions question NOUN crl-15022 142 51 accurately accurately ADV crl-15022 142 52 . . PUNCT crl-15022 143 1 accuracy accuracy NOUN crl-15022 143 2 measures measure NOUN crl-15022 143 3 consistently consistently ADV crl-15022 143 4 have have AUX crl-15022 143 5 found find VERB crl-15022 143 6 problems problem NOUN crl-15022 143 7 in in ADP crl-15022 143 8 terms term NOUN crl-15022 143 9 of of ADP crl-15022 143 10 librarians librarian NOUN crl-15022 143 11 providing provide VERB crl-15022 143 12 library library NOUN crl-15022 143 13 users user NOUN crl-15022 143 14 with with ADP crl-15022 143 15 correct correct ADJ crl-15022 143 16 information information NOUN crl-15022 143 17 . . PUNCT crl-15022 144 1 a a DET crl-15022 144 2 number number NOUN crl-15022 144 3 of of ADP crl-15022 144 4 research research NOUN crl-15022 144 5 studies study NOUN crl-15022 144 6 using use VERB crl-15022 144 7 unobtrusive unobtrusive ADJ crl-15022 144 8 testing testing NOUN crl-15022 144 9 indicate indicate VERB crl-15022 144 10 that that SCONJ crl-15022 144 11 librarians librarian NOUN crl-15022 144 12 provide provide VERB crl-15022 144 13 the the DET crl-15022 144 14 correct correct ADJ crl-15022 144 15 answer answer NOUN crl-15022 144 16 only only ADV crl-15022 144 17 about about ADV crl-15022 144 18 55 55 NUM crl-15022 144 19 percent percent NOUN crl-15022 144 20 of of ADP crl-15022 144 21 the the DET crl-15022 144 22 time time NOUN crl-15022 144 23 . . PUNCT crl-15022 145 1 25 25 NUM crl-15022 145 2 observers observer NOUN crl-15022 145 3 in in ADP crl-15022 145 4 the the DET crl-15022 145 5 durrance durrance NOUN crl-15022 145 6 study study NOUN crl-15022 145 7 were be AUX crl-15022 145 8 far far ADV crl-15022 145 9 more more ADV crl-15022 145 10 forgiving forgiving ADJ crl-15022 145 11 when when SCONJ crl-15022 145 12 library library NOUN crl-15022 145 13 staff staff NOUN crl-15022 145 14 members member NOUN crl-15022 145 15 had have VERB crl-15022 145 16 weak weak ADJ crl-15022 145 17 interviewing interviewing NOUN crl-15022 145 18 skills skill NOUN crl-15022 145 19 or or CCONJ crl-15022 145 20 gave give VERB crl-15022 145 21 inaccurate inaccurate ADJ crl-15022 145 22 answers answer NOUN crl-15022 145 23 than than SCONJ crl-15022 145 24 if if SCONJ crl-15022 145 25 the the DET crl-15022 145 26 staff staff NOUN crl-15022 145 27 member member NOUN crl-15022 145 28 made make VERB crl-15022 145 29 them they PRON crl-15022 145 30 feel feel VERB crl-15022 145 31 uncomfortable uncomfortable ADJ crl-15022 145 32 , , PUNCT crl-15022 145 33 showed show VERB crl-15022 145 34 no no DET crl-15022 145 35 interest interest NOUN crl-15022 145 36 , , PUNCT crl-15022 145 37 or or CCONJ crl-15022 145 38 appeared appear VERB crl-15022 145 39 to to PART crl-15022 145 40 be be AUX crl-15022 145 41 judgmental judgmental ADJ crl-15022 145 42 about about ADP crl-15022 145 43 the the DET crl-15022 145 44 question question NOUN crl-15022 145 45 . . PUNCT crl-15022 146 1 undoubtedly undoubtedly ADV crl-15022 146 2 , , PUNCT crl-15022 146 3 these these DET crl-15022 146 4 studies study NOUN crl-15022 146 5 alarmed alarm VERB crl-15022 146 6 many many ADJ crl-15022 146 7 librarians librarian NOUN crl-15022 146 8 . . PUNCT crl-15022 147 1 improving improve VERB crl-15022 147 2 reference reference NOUN crl-15022 147 3 accuracy accuracy NOUN crl-15022 147 4 is be AUX crl-15022 147 5 an an DET crl-15022 147 6 aim aim NOUN crl-15022 147 7 that that SCONJ crl-15022 147 8 concerns concern VERB crl-15022 147 9 reference reference NOUN crl-15022 147 10 librarians librarians PROPN crl-15022 147 11 and and CCONJ crl-15022 147 12 administrators administrator NOUN crl-15022 147 13 . . PUNCT crl-15022 148 1 some some DET crl-15022 148 2 libraries library NOUN crl-15022 148 3 have have AUX crl-15022 148 4 been be AUX crl-15022 148 5 successful successful ADJ crl-15022 148 6 in in ADP crl-15022 148 7 their their PRON crl-15022 148 8 conscious conscious ADJ crl-15022 148 9 efforts effort NOUN crl-15022 148 10 to to PART crl-15022 148 11 raise raise VERB crl-15022 148 12 staff staff NOUN crl-15022 148 13 accuracy accuracy NOUN crl-15022 148 14 rates rate NOUN crl-15022 148 15 . . PUNCT crl-15022 149 1 for for ADP crl-15022 149 2 example example NOUN crl-15022 149 3 , , PUNCT crl-15022 149 4 ralph ralph PROPN crl-15022 149 5 gers ger NOUN crl-15022 149 6 and and CCONJ crl-15022 149 7 lillie lillie PROPN crl-15022 149 8 seward seward NOUN crl-15022 149 9 studied study VERB crl-15022 149 10 maryland maryland NOUN crl-15022 149 11 public public ADJ crl-15022 149 12 libraries library NOUN crl-15022 149 13 and and CCONJ crl-15022 149 14 focused focus VERB crl-15022 149 15 on on ADP crl-15022 149 16 the the DET crl-15022 149 17 variable variable NOUN crl-15022 149 18 of of ADP crl-15022 149 19 feedback feedback NOUN crl-15022 149 20 . . PUNCT crl-15022 150 1 according accord VERB crl-15022 150 2 to to ADP crl-15022 150 3 the the DET crl-15022 150 4 study study NOUN crl-15022 150 5 , , PUNCT crl-15022 150 6 librarians librarians PROPN crl-15022 150 7 who who PRON crl-15022 150 8 did do AUX crl-15022 150 9 not not PART crl-15022 150 10 solicit solicit VERB crl-15022 150 11 feedback feedback NOUN crl-15022 150 12 from from ADP crl-15022 150 13 library library NOUN crl-15022 150 14 users user NOUN crl-15022 150 15 supplied supply VERB crl-15022 150 16 correct correct ADJ crl-15022 150 17 answers answer NOUN crl-15022 150 18 52 52 NUM crl-15022 150 19 percent percent NOUN crl-15022 150 20 of of ADP crl-15022 150 21 the the DET crl-15022 150 22 time time NOUN crl-15022 150 23 . . PUNCT crl-15022 151 1 librarians librarian NOUN crl-15022 151 2 who who PRON crl-15022 151 3 asked ask VERB crl-15022 151 4 for for ADP crl-15022 151 5 feedback feedback NOUN crl-15022 151 6 , , PUNCT crl-15022 151 7 asking ask VERB crl-15022 151 8 users user NOUN crl-15022 151 9 whether whether SCONJ crl-15022 151 10 their their PRON crl-15022 151 11 questions question NOUN crl-15022 151 12 had have AUX crl-15022 151 13 been be AUX crl-15022 151 14 answered answer VERB crl-15022 151 15 , , PUNCT crl-15022 151 16 were be AUX crl-15022 151 17 able able ADJ crl-15022 151 18 to to PART crl-15022 151 19 provide provide VERB crl-15022 151 20 better well ADJ crl-15022 151 21 assistance assistance NOUN crl-15022 151 22 , , PUNCT crl-15022 151 23 resulting result VERB crl-15022 151 24 in in ADP crl-15022 151 25 a a DET crl-15022 151 26 76 76 NUM crl-15022 151 27 percent percent NOUN crl-15022 151 28 accuracy accuracy NOUN crl-15022 151 29 rate rate NOUN crl-15022 151 30 . . PUNCT crl-15022 152 1 26 26 NUM crl-15022 152 2 answer answer NOUN crl-15022 152 3 inaccuracy inaccuracy NOUN crl-15022 152 4 is be AUX crl-15022 152 5 only only ADV crl-15022 152 6 part part NOUN crl-15022 152 7 of of ADP crl-15022 152 8 the the DET crl-15022 152 9 problem problem NOUN crl-15022 152 10 , , PUNCT crl-15022 152 11 however however ADV crl-15022 152 12 . . PUNCT crl-15022 153 1 physicians physician NOUN crl-15022 153 2 can can AUX crl-15022 153 3 disseminate disseminate VERB crl-15022 153 4 accurate accurate ADJ crl-15022 153 5 information information NOUN crl-15022 153 6 and and CCONJ crl-15022 153 7 , , PUNCT crl-15022 153 8 for for ADP crl-15022 153 9 various various ADJ crl-15022 153 10 reasons reason NOUN crl-15022 153 11 , , PUNCT crl-15022 153 12 the the DET crl-15022 153 13 patient patient NOUN crl-15022 153 14 still still ADV crl-15022 153 15 may may AUX crl-15022 153 16 not not PART crl-15022 153 17 have have VERB crl-15022 153 18 a a DET crl-15022 153 19 successful successful ADJ crl-15022 153 20 outcome outcome NOUN crl-15022 153 21 . . PUNCT crl-15022 154 1 poor poor ADJ crl-15022 154 2 communication communication NOUN crl-15022 154 3 techniques technique NOUN crl-15022 154 4 may may AUX crl-15022 154 5 lead lead VERB crl-15022 154 6 to to ADP crl-15022 154 7 accurate accurate ADJ crl-15022 154 8 information information NOUN crl-15022 154 9 not not PART crl-15022 154 10 getting get VERB crl-15022 154 11 through through ADP crl-15022 154 12 to to ADP crl-15022 154 13 the the DET crl-15022 154 14 hearer hearer NOUN crl-15022 154 15 . . PUNCT crl-15022 155 1 conversely conversely ADV crl-15022 155 2 , , PUNCT crl-15022 155 3 good good ADJ crl-15022 155 4 communication communication NOUN crl-15022 155 5 techniques technique NOUN crl-15022 155 6 can can AUX crl-15022 155 7 actually actually ADV crl-15022 155 8 result result VERB crl-15022 155 9 in in ADP crl-15022 155 10 a a DET crl-15022 155 11 satisfied satisfied ADJ crl-15022 155 12 hearer hearer NOUN crl-15022 155 13 even even ADV crl-15022 155 14 if if SCONJ crl-15022 155 15 reference reference NOUN crl-15022 155 16 communication communication NOUN crl-15022 155 17 51 51 NUM crl-15022 155 18 the the DET crl-15022 155 19 content content NOUN crl-15022 155 20 of of ADP crl-15022 155 21 the the DET crl-15022 155 22 information information NOUN crl-15022 155 23 is be AUX crl-15022 155 24 not not PART crl-15022 155 25 very very ADV crl-15022 155 26 accurate accurate ADJ crl-15022 155 27 . . PUNCT crl-15022 156 1 one one NUM crl-15022 156 2 author author NOUN crl-15022 156 3 , , PUNCT crl-15022 156 4 joan joan PROPN crl-15022 156 5 durrance durrance PROPN crl-15022 156 6 , , PUNCT crl-15022 156 7 raised raise VERB crl-15022 156 8 the the DET crl-15022 156 9 question question NOUN crl-15022 156 10 , , PUNCT crl-15022 156 11 " " PUNCT crl-15022 156 12 does do AUX crl-15022 156 13 the the DET crl-15022 156 14 55 55 NUM crl-15022 156 15 percent percent NOUN crl-15022 156 16 rule rule NOUN crl-15022 156 17 tell tell VERB crl-15022 156 18 the the DET crl-15022 156 19 whole whole ADJ crl-15022 156 20 story story NOUN crl-15022 156 21 ? ? PUNCT crl-15022 156 22 " " PUNCT crl-15022 156 23 durrance durrance NOUN crl-15022 156 24 reported report VERB crl-15022 156 25 on on ADP crl-15022 156 26 a a DET crl-15022 156 27 study study NOUN crl-15022 156 28 in in ADP crl-15022 156 29 which which PRON crl-15022 156 30 observers observer NOUN crl-15022 156 31 rated rate VERB crl-15022 156 32 266 266 NUM crl-15022 156 33 librarians librarian NOUN crl-15022 156 34 in in ADP crl-15022 156 35 terms term NOUN crl-15022 156 36 of of ADP crl-15022 156 37 their their PRON crl-15022 156 38 reference reference NOUN crl-15022 156 39 interview interview NOUN crl-15022 156 40 skills skill NOUN crl-15022 156 41 . . PUNCT crl-15022 157 1 results result NOUN crl-15022 157 2 consistently consistently ADV crl-15022 157 3 showed show VERB crl-15022 157 4 that that SCONJ crl-15022 157 5 subjects subject NOUN crl-15022 157 6 who who PRON crl-15022 157 7 gave give VERB crl-15022 157 8 high high ADJ crl-15022 157 9 scores score NOUN crl-15022 157 10 to to ADP crl-15022 157 11 the the DET crl-15022 157 12 librarians librarians PROPN crl-15022 157 13 on on ADP crl-15022 157 14 the the DET crl-15022 157 15 interpersonal interpersonal ADJ crl-15022 157 16 variables variable NOUN crl-15022 157 17 of of ADP crl-15022 157 18 comfort comfort NOUN crl-15022 157 19 , , PUNCT crl-15022 157 20 friendliness friendliness NOUN crl-15022 157 21 , , PUNCT crl-15022 157 22 and and CCONJ crl-15022 157 23 interest interest NOUN crl-15022 157 24 were be AUX crl-15022 157 25 almost almost ADV crl-15022 157 26 certain certain ADJ crl-15022 157 27 to to PART crl-15022 157 28 return return VERB crl-15022 157 29 to to ADP crl-15022 157 30 the the DET crl-15022 157 31 same same ADJ crl-15022 157 32 library library NOUN crl-15022 157 33 staff staff NOUN crl-15022 157 34 member member NOUN crl-15022 157 35 . . PUNCT crl-15022 158 1 those those PRON crl-15022 158 2 who who PRON crl-15022 158 3 gave give VERB crl-15022 158 4 a a DET crl-15022 158 5 high high ADJ crl-15022 158 6 ranking ranking NOUN crl-15022 158 7 to to ADP crl-15022 158 8 librarians librarian NOUN crl-15022 158 9 on on ADP crl-15022 158 10 the the DET crl-15022 158 11 skill skill NOUN crl-15022 158 12 variables variable NOUN crl-15022 158 13 of of ADP crl-15022 158 14 determining determine VERB crl-15022 158 15 need need NOUN crl-15022 158 16 and and CCONJ crl-15022 158 17 interviewing interview VERB crl-15022 158 18 ability ability NOUN crl-15022 158 19 would would AUX crl-15022 158 20 also also ADV crl-15022 158 21 return return VERB crl-15022 158 22 . . PUNCT crl-15022 159 1 durrance durrance PROPN crl-15022 159 2 noted note VERB crl-15022 159 3 that that SCONJ crl-15022 159 4 in in ADP crl-15022 159 5 terms term NOUN crl-15022 159 6 of of ADP crl-15022 159 7 skill skill NOUN crl-15022 159 8 , , PUNCT crl-15022 159 9 the the DET crl-15022 159 10 study study NOUN crl-15022 159 11 did do AUX crl-15022 159 12 bear bear VERB crl-15022 159 13 out out ADP crl-15022 159 14 what what PRON crl-15022 159 15 other other ADJ crl-15022 159 16 studies study NOUN crl-15022 159 17 have have AUX crl-15022 159 18 concluded conclude VERB crl-15022 159 19 - - PUNCT crl-15022 159 20 that that PRON crl-15022 159 21 librarians librarian NOUN crl-15022 159 22 frequently frequently ADV crl-15022 159 23 have have VERB crl-15022 159 24 poor poor ADJ crl-15022 159 25 interviewing interviewing NOUN crl-15022 159 26 skills skill NOUN crl-15022 159 27 . . PUNCT crl-15022 160 1 observers observer NOUN crl-15022 160 2 in in ADP crl-15022 160 3 the the DET crl-15022 160 4 study study NOUN crl-15022 160 5 determined determine VERB crl-15022 160 6 that that SCONJ crl-15022 160 7 only only ADV crl-15022 160 8 27 27 NUM crl-15022 160 9 percent percent NOUN crl-15022 160 10 of of ADP crl-15022 160 11 the the DET crl-15022 160 12 librarians librarians PROPN crl-15022 160 13 found find VERB crl-15022 160 14 out out ADP crl-15022 160 15 what what PRON crl-15022 160 16 the the DET crl-15022 160 17 questioner questioner NOUN crl-15022 160 18 needed need VERB crl-15022 160 19 . . PUNCT crl-15022 161 1 other other ADJ crl-15022 161 2 variables variable NOUN crl-15022 161 3 , , PUNCT crl-15022 161 4 such such ADJ crl-15022 161 5 as as ADP crl-15022 161 6 a a DET crl-15022 161 7 display display NOUN crl-15022 161 8 of of ADP crl-15022 161 9 interest interest NOUN crl-15022 161 10 , , PUNCT crl-15022 161 11 were be AUX crl-15022 161 12 perceived perceive VERB crl-15022 161 13 to to PART crl-15022 161 14 rank rank VERB crl-15022 161 15 high high ADV crl-15022 161 16 in in ADP crl-15022 161 17 importance importance NOUN crl-15022 161 18 . . PUNCT crl-15022 162 1 observers observer NOUN crl-15022 162 2 in in ADP crl-15022 162 3 the the DET crl-15022 162 4 durrance durrance NOUN crl-15022 162 5 study study NOUN crl-15022 162 6 were be AUX crl-15022 162 7 far far ADV crl-15022 162 8 more more ADV crl-15022 162 9 forgiving forgiving ADJ crl-15022 162 10 when when SCONJ crl-15022 162 11 library library NOUN crl-15022 162 12 staff staff NOUN crl-15022 162 13 members member NOUN crl-15022 162 14 had have VERB crl-15022 162 15 weak weak ADJ crl-15022 162 16 interviewing interviewing NOUN crl-15022 162 17 skills skill NOUN crl-15022 162 18 or or CCONJ crl-15022 162 19 gave give VERB crl-15022 162 20 inaccurate inaccurate ADJ crl-15022 162 21 answers answer NOUN crl-15022 162 22 than than SCONJ crl-15022 162 23 if if SCONJ crl-15022 162 24 the the DET crl-15022 162 25 staff staff NOUN crl-15022 162 26 member member NOUN crl-15022 162 27 made make VERB crl-15022 162 28 them they PRON crl-15022 162 29 feel feel VERB crl-15022 162 30 uncomfortable uncomfortable ADJ crl-15022 162 31 , , PUNCT crl-15022 162 32 showed show VERB crl-15022 162 33 no no DET crl-15022 162 34 interest interest NOUN crl-15022 162 35 , , PUNCT crl-15022 162 36 or or CCONJ crl-15022 162 37 appeared appear VERB crl-15022 162 38 to to PART crl-15022 162 39 be be AUX crl-15022 162 40 judgmental judgmental ADJ crl-15022 162 41 about about ADP crl-15022 162 42 the the DET crl-15022 162 43 question question NOUN crl-15022 162 44 . . PUNCT crl-15022 163 1 this this DET crl-15022 163 2 study study NOUN crl-15022 163 3 concluded conclude VERB crl-15022 163 4 that that SCONJ crl-15022 163 5 accuracy accuracy NOUN crl-15022 163 6 is be AUX crl-15022 163 7 an an DET crl-15022 163 8 important important ADJ crl-15022 163 9 , , PUNCT crl-15022 163 10 but but CCONJ crl-15022 163 11 not not PART crl-15022 163 12 the the DET crl-15022 163 13 only only ADJ crl-15022 163 14 , , PUNCT crl-15022 163 15 crucial crucial ADJ crl-15022 163 16 key key NOUN crl-15022 163 17 to to ADP crl-15022 163 18 the the DET crl-15022 163 19 success success NOUN crl-15022 163 20 of of ADP crl-15022 163 21 the the DET crl-15022 163 22 reference reference NOUN crl-15022 163 23 interview interview NOUN crl-15022 163 24 . . PUNCT crl-15022 164 1 27 27 NUM crl-15022 164 2 recently recently ADV crl-15022 164 3 , , PUNCT crl-15022 164 4 some some DET crl-15022 164 5 libraries library NOUN crl-15022 164 6 began begin VERB crl-15022 164 7 using use VERB crl-15022 164 8 alternative alternative NOUN crl-15022 164 9 , , PUNCT crl-15022 164 10 more more ADV crl-15022 164 11 qualitative qualitative ADJ crl-15022 164 12 surveys survey NOUN crl-15022 164 13 to to PART crl-15022 164 14 evaluate evaluate VERB crl-15022 164 15 reference reference NOUN crl-15022 164 16 service service NOUN crl-15022 164 17 effectively effectively ADV crl-15022 164 18 . . PUNCT crl-15022 165 1 these these DET crl-15022 165 2 methods method NOUN crl-15022 165 3 foster foster PROPN crl-15022 165 4 librarian librarian ADJ crl-15022 165 5 behaviors behavior NOUN crl-15022 165 6 in in ADP crl-15022 165 7 a a DET crl-15022 165 8 multidimensional multidimensional ADJ crl-15022 165 9 way way NOUN crl-15022 165 10 . . PUNCT crl-15022 166 1 they they PRON crl-15022 166 2 measure measure VERB crl-15022 166 3 effectiveness effectiveness NOUN crl-15022 166 4 not not PART crl-15022 166 5 only only ADV crl-15022 166 6 in in ADP crl-15022 166 7 terms term NOUN crl-15022 166 8 of of ADP crl-15022 166 9 accuracy accuracy NOUN crl-15022 166 10 , , PUNCT crl-15022 166 11 but but CCONJ crl-15022 166 12 in in ADP crl-15022 166 13 terms term NOUN crl-15022 166 14 of of ADP crl-15022 166 15 factors factor NOUN crl-15022 166 16 such such ADJ crl-15022 166 17 as as ADP crl-15022 166 18 availability availability NOUN crl-15022 166 19 , , PUNCT crl-15022 166 20 question question NOUN crl-15022 166 21 interpretation interpretation NOUN crl-15022 166 22 , , PUNCT crl-15022 166 23 and and CCONJ crl-15022 166 24 communication communication NOUN crl-15022 166 25 . . PUNCT crl-15022 167 1 these these DET crl-15022 167 2 evaluation evaluation NOUN crl-15022 167 3 instruments instrument NOUN crl-15022 167 4 are be AUX crl-15022 167 5 discussed discuss VERB crl-15022 167 6 in in ADP crl-15022 167 7 specific specific ADJ crl-15022 167 8 terms term NOUN crl-15022 167 9 that that PRON crl-15022 167 10 can can AUX crl-15022 167 11 be be AUX crl-15022 167 12 adapted adapt VERB crl-15022 167 13 by by ADP crl-15022 167 14 other other ADJ crl-15022 167 15 libraries library NOUN crl-15022 167 16 . . PUNCT crl-15022 168 1 28 28 NUM crl-15022 168 2 satisfaction satisfaction NOUN crl-15022 168 3 the the DET crl-15022 168 4 final final ADJ crl-15022 168 5 section section NOUN crl-15022 168 6 of of ADP crl-15022 168 7 this this DET crl-15022 168 8 discussion discussion NOUN crl-15022 168 9 of of ADP crl-15022 168 10 outcome outcome NOUN crl-15022 168 11 is be AUX crl-15022 168 12 devoted devote VERB crl-15022 168 13 to to ADP crl-15022 168 14 satisfaction satisfaction NOUN crl-15022 168 15 , , PUNCT crl-15022 168 16 which which PRON crl-15022 168 17 is be AUX crl-15022 168 18 52 52 NUM crl-15022 168 19 college college PROPN crl-15022 168 20 & & CCONJ crl-15022 168 21 research research PROPN crl-15022 168 22 libraries librarie VERB crl-15022 168 23 really really ADV crl-15022 168 24 another another DET crl-15022 168 25 measure measure NOUN crl-15022 168 26 of of ADP crl-15022 168 27 ultimate ultimate ADJ crl-15022 168 28 outcome outcome NOUN crl-15022 168 29 or or CCONJ crl-15022 168 30 success success NOUN crl-15022 168 31 . . PUNCT crl-15022 169 1 in in ADP crl-15022 169 2 1968 1968 NUM crl-15022 169 3 , , PUNCT crl-15022 169 4 a a DET crl-15022 169 5 team team NOUN crl-15022 169 6 of of ADP crl-15022 169 7 physicians physician NOUN crl-15022 169 8 researched research VERB crl-15022 169 9 doctor doctor NOUN crl-15022 169 10 - - PUNCT crl-15022 169 11 patient patient NOUN crl-15022 169 12 interaction interaction NOUN crl-15022 169 13 and and CCONJ crl-15022 169 14 patient patient ADJ crl-15022 169 15 satisfaction satisfaction NOUN crl-15022 169 16 with with ADP crl-15022 169 17 a a DET crl-15022 169 18 survey survey NOUN crl-15022 169 19 of of ADP crl-15022 169 20 800 800 NUM crl-15022 169 21 parents parent NOUN crl-15022 169 22 of of ADP crl-15022 169 23 children child NOUN crl-15022 169 24 in in ADP crl-15022 169 25 a a DET crl-15022 169 26 hospital hospital NOUN crl-15022 169 27 pediatrics pediatric NOUN crl-15022 169 28 unit unit NOUN crl-15022 169 29 . . PUNCT crl-15022 170 1 researchers researcher NOUN crl-15022 170 2 asked ask VERB crl-15022 170 3 subjects subject NOUN crl-15022 170 4 to to PART crl-15022 170 5 evaluate evaluate VERB crl-15022 170 6 the the DET crl-15022 170 7 medical medical ADJ crl-15022 170 8 interview interview NOUN crl-15022 170 9 with with ADP crl-15022 170 10 their their PRON crl-15022 170 11 children child NOUN crl-15022 170 12 's 's PART crl-15022 170 13 physician physician NOUN crl-15022 170 14 and and CCONJ crl-15022 170 15 to to PART crl-15022 170 16 rate rate VERB crl-15022 170 17 their their PRON crl-15022 170 18 satisfaction satisfaction NOUN crl-15022 170 19 level level NOUN crl-15022 170 20 with with ADP crl-15022 170 21 the the DET crl-15022 170 22 physician physician NOUN crl-15022 170 23 . . PUNCT crl-15022 171 1 seventy seventy NUM crl-15022 171 2 - - PUNCT crl-15022 171 3 six six NUM crl-15022 171 4 percent percent NOUN crl-15022 171 5 of of ADP crl-15022 171 6 the the DET crl-15022 171 7 parents parent NOUN crl-15022 171 8 were be AUX crl-15022 171 9 highly highly ADV crl-15022 171 10 or or CCONJ crl-15022 171 11 moderately moderately ADV crl-15022 171 12 satisfied satisfied ADJ crl-15022 171 13 . . PUNCT crl-15022 172 1 those those PRON crl-15022 172 2 who who PRON crl-15022 172 3 made make VERB crl-15022 172 4 favorable favorable ADJ crl-15022 172 5 note note NOUN crl-15022 172 6 of of ADP crl-15022 172 7 the the DET crl-15022 172 8 physician physician NOUN crl-15022 172 9 's 's PART crl-15022 172 10 communication communication NOUN crl-15022 172 11 skills skill NOUN crl-15022 172 12 ( ( PUNCT crl-15022 172 13 making make VERB crl-15022 172 14 statements statement NOUN crl-15022 172 15 such such ADJ crl-15022 172 16 as as ADP crl-15022 172 17 " " PUNCT crl-15022 172 18 he he PRON crl-15022 172 19 listened listen VERB crl-15022 172 20 to to ADP crl-15022 172 21 me i PRON crl-15022 172 22 , , PUNCT crl-15022 172 23 " " PUNCT crl-15022 172 24 " " PUNCT crl-15022 172 25 he he PRON crl-15022 172 26 explained explain VERB crl-15022 172 27 so so ADV crl-15022 172 28 well well ADV crl-15022 172 29 " " PUNCT crl-15022 172 30 ) ) PUNCT crl-15022 172 31 were be AUX crl-15022 172 32 dramatically dramatically ADV crl-15022 172 33 more more ADV crl-15022 172 34 satisfied satisfied ADJ crl-15022 172 35 than than ADP crl-15022 172 36 those those PRON crl-15022 172 37 who who PRON crl-15022 172 38 disparaged disparage VERB crl-15022 172 39 their their PRON crl-15022 172 40 pediatrician pediatrician NOUN crl-15022 172 41 's 's PART crl-15022 172 42 communication communication NOUN crl-15022 172 43 skills skill NOUN crl-15022 172 44 . . PUNCT crl-15022 173 1 several several ADJ crl-15022 173 2 unexpected unexpected ADJ crl-15022 173 3 findings finding NOUN crl-15022 173 4 emerged emerge VERB crl-15022 173 5 . . PUNCT crl-15022 174 1 for for ADP crl-15022 174 2 instance instance NOUN crl-15022 174 3 , , PUNCT crl-15022 174 4 although although SCONJ crl-15022 174 5 parents parent NOUN crl-15022 174 6 went go VERB crl-15022 174 7 in in ADP crl-15022 174 8 to to ADP crl-15022 174 9 the the DET crl-15022 174 10 interview interview NOUN crl-15022 174 11 with with ADP crl-15022 174 12 specific specific ADJ crl-15022 174 13 main main ADJ crl-15022 174 14 worries worry NOUN crl-15022 174 15 , , PUNCT crl-15022 174 16 only only ADV crl-15022 174 17 24 24 NUM crl-15022 174 18 percent percent NOUN crl-15022 174 19 of of ADP crl-15022 174 20 these these DET crl-15022 174 21 worries worry NOUN crl-15022 174 22 were be AUX crl-15022 174 23 verbalized verbalize VERB crl-15022 174 24 to to ADP crl-15022 174 25 the the DET crl-15022 174 26 doctor doctor NOUN crl-15022 174 27 . . PUNCT crl-15022 175 1 thus thus ADV crl-15022 175 2 , , PUNCT crl-15022 175 3 even even ADV crl-15022 175 4 if if SCONJ crl-15022 175 5 they they PRON crl-15022 175 6 never never ADV crl-15022 175 7 raised raise VERB crl-15022 175 8 what what PRON crl-15022 175 9 most most ADV crl-15022 175 10 concerned concerned ADJ crl-15022 175 11 them they PRON crl-15022 175 12 , , PUNCT crl-15022 175 13 they they PRON crl-15022 175 14 were be AUX crl-15022 175 15 still still ADV crl-15022 175 16 generally generally ADV crl-15022 175 17 satisfied satisfied ADJ crl-15022 175 18 . . PUNCT crl-15022 176 1 the the DET crl-15022 176 2 authors author NOUN crl-15022 176 3 raise raise VERB crl-15022 176 4 an an DET crl-15022 176 5 interesting interesting ADJ crl-15022 176 6 point point NOUN crl-15022 176 7 when when SCONJ crl-15022 176 8 they they PRON crl-15022 176 9 say say VERB crl-15022 176 10 that that SCONJ crl-15022 176 11 the the DET crl-15022 176 12 measure measure NOUN crl-15022 176 13 of of ADP crl-15022 176 14 patient patient ADJ crl-15022 176 15 satisfaction satisfaction NOUN crl-15022 176 16 may may AUX crl-15022 176 17 be be AUX crl-15022 176 18 suspect suspect ADJ crl-15022 176 19 " " PUNCT crl-15022 176 20 because because SCONJ crl-15022 176 21 quacks quack NOUN crl-15022 176 22 , , PUNCT crl-15022 176 23 faith faith NOUN crl-15022 176 24 healers healer NOUN crl-15022 176 25 , , PUNCT crl-15022 176 26 and and CCONJ crl-15022 176 27 so so ADV crl-15022 176 28 forth forth ADV crl-15022 176 29 are be AUX crl-15022 176 30 notorious notorious ADJ crl-15022 176 31 for for ADP crl-15022 176 32 producing produce VERB crl-15022 176 33 high high ADJ crl-15022 176 34 satisfaction satisfaction NOUN crl-15022 176 35 in in ADP crl-15022 176 36 their their PRON crl-15022 176 37 clientele clientele NOUN crl-15022 176 38 , , PUNCT crl-15022 176 39 even even ADV crl-15022 176 40 though though SCONJ crl-15022 176 41 the the DET crl-15022 176 42 service service NOUN crl-15022 176 43 that that PRON crl-15022 176 44 is be AUX crl-15022 176 45 offered offer VERB crl-15022 176 46 is be AUX crl-15022 176 47 of of ADP crl-15022 176 48 low low ADJ crl-15022 176 49 quality quality NOUN crl-15022 176 50 or or CCONJ crl-15022 176 51 dishonest dishonest ADJ crl-15022 176 52 at at ADP crl-15022 176 53 times time NOUN crl-15022 176 54 . . PUNCT crl-15022 176 55 " " PUNCT crl-15022 177 1 29 29 NUM crl-15022 177 2 other other ADJ crl-15022 177 3 researchers researcher NOUN crl-15022 177 4 found find VERB crl-15022 177 5 that that SCONJ crl-15022 177 6 the the DET crl-15022 177 7 amount amount NOUN crl-15022 177 8 of of ADP crl-15022 177 9 informativeness informativeness NOUN crl-15022 177 10 and and CCONJ crl-15022 177 11 the the DET crl-15022 177 12 display display NOUN crl-15022 177 13 of of ADP crl-15022 177 14 feelings feeling NOUN crl-15022 177 15 such such ADJ crl-15022 177 16 as as ADP crl-15022 177 17 empathy empathy ADJ crl-15022 177 18 were be AUX crl-15022 177 19 highly highly ADV crl-15022 177 20 correlated correlate VERB crl-15022 177 21 with with ADP crl-15022 177 22 satisfaction satisfaction NOUN crl-15022 177 23 . . PUNCT crl-15022 178 1 it it PRON crl-15022 178 2 is be AUX crl-15022 178 3 important important ADJ crl-15022 178 4 to to PART crl-15022 178 5 note note VERB crl-15022 178 6 , , PUNCT crl-15022 178 7 as as SCONJ crl-15022 178 8 several several ADJ crl-15022 178 9 studies study NOUN crl-15022 178 10 did do VERB crl-15022 178 11 , , PUNCT crl-15022 178 12 that that SCONJ crl-15022 178 13 patients patient NOUN crl-15022 178 14 vary vary VERB crl-15022 178 15 in in ADP crl-15022 178 16 their their PRON crl-15022 178 17 preferences preference NOUN crl-15022 178 18 for for ADP crl-15022 178 19 a a DET crl-15022 178 20 physician physician NOUN crl-15022 178 21 's 's PART crl-15022 178 22 behavior behavior NOUN crl-15022 178 23 . . PUNCT crl-15022 179 1 some some PRON crl-15022 179 2 prefer prefer VERB crl-15022 179 3 more more ADJ crl-15022 179 4 directive directive NOUN crl-15022 179 5 approaches approach NOUN crl-15022 179 6 than than ADP crl-15022 179 7 others other NOUN crl-15022 179 8 and and CCONJ crl-15022 179 9 prefer prefer VERB crl-15022 179 10 acquiring acquire VERB crl-15022 179 11 information information NOUN crl-15022 179 12 without without ADP crl-15022 179 13 necessarily necessarily ADV crl-15022 179 14 accepting accept VERB crl-15022 179 15 responsibility responsibility NOUN crl-15022 179 16 for for ADP crl-15022 179 17 decision decision NOUN crl-15022 179 18 making making NOUN crl-15022 179 19 . . PUNCT crl-15022 180 1 30 30 NUM crl-15022 180 2 in in ADP crl-15022 180 3 the the DET crl-15022 180 4 library library NOUN crl-15022 180 5 world world NOUN crl-15022 180 6 , , PUNCT crl-15022 180 7 some some DET crl-15022 180 8 measures measure NOUN crl-15022 180 9 of of ADP crl-15022 180 10 library library NOUN crl-15022 180 11 user user NOUN crl-15022 180 12 satisfaction satisfaction NOUN crl-15022 180 13 are be AUX crl-15022 180 14 part part NOUN crl-15022 180 15 of of ADP crl-15022 180 16 major major ADJ crl-15022 180 17 evaluation evaluation NOUN crl-15022 180 18 studies study NOUN crl-15022 180 19 . . PUNCT crl-15022 181 1 some some DET crl-15022 181 2 authors author NOUN crl-15022 181 3 have have AUX crl-15022 181 4 questioned question VERB crl-15022 181 5 the the DET crl-15022 181 6 weight weight NOUN crl-15022 181 7 ascribed ascribe VERB crl-15022 181 8 to to ADP crl-15022 181 9 satisfaction satisfaction NOUN crl-15022 181 10 measures measure NOUN crl-15022 181 11 . . PUNCT crl-15022 182 1 this this PRON crl-15022 182 2 is be AUX crl-15022 182 3 because because SCONJ crl-15022 182 4 , , PUNCT crl-15022 182 5 as as SCONJ crl-15022 182 6 was be AUX crl-15022 182 7 found find VERB crl-15022 182 8 in in ADP crl-15022 182 9 one one NUM crl-15022 182 10 of of ADP crl-15022 182 11 the the DET crl-15022 182 12 medical medical ADJ crl-15022 182 13 studies study NOUN crl-15022 182 14 , , PUNCT crl-15022 182 15 an an DET crl-15022 182 16 individual individual NOUN crl-15022 182 17 often often ADV crl-15022 182 18 expresses express VERB crl-15022 182 19 satisfaction satisfaction NOUN crl-15022 182 20 january january PROPN crl-15022 182 21 1996 1996 NUM crl-15022 182 22 even even ADV crl-15022 182 23 if if SCONJ crl-15022 182 24 he he PRON crl-15022 182 25 or or CCONJ crl-15022 182 26 she she PRON crl-15022 182 27 walks walk VERB crl-15022 182 28 away away ADV crl-15022 182 29 with with ADP crl-15022 182 30 what what PRON crl-15022 182 31 might might AUX crl-15022 182 32 be be AUX crl-15022 182 33 considered consider VERB crl-15022 182 34 inadequate inadequate ADJ crl-15022 182 35 information information NOUN crl-15022 182 36 . . PUNCT crl-15022 183 1 in in ADP crl-15022 183 2 fact fact NOUN crl-15022 183 3 , , PUNCT crl-15022 183 4 despite despite SCONJ crl-15022 183 5 reports report NOUN crl-15022 183 6 of of ADP crl-15022 183 7 a a DET crl-15022 183 8 55 55 NUM crl-15022 183 9 percent percent NOUN crl-15022 183 10 accuracy accuracy NOUN crl-15022 183 11 rate rate NOUN crl-15022 183 12 , , PUNCT crl-15022 183 13 many many ADJ crl-15022 183 14 user user NOUN crl-15022 183 15 surveys survey NOUN crl-15022 183 16 indicate indicate VERB crl-15022 183 17 a a DET crl-15022 183 18 satisfaction satisfaction NOUN crl-15022 183 19 rating rating NOUN crl-15022 183 20 for for ADP crl-15022 183 21 reference reference NOUN crl-15022 183 22 service service NOUN crl-15022 183 23 that that PRON crl-15022 183 24 surpasses surpass VERB crl-15022 183 25 90 90 NUM crl-15022 183 26 percent percent NOUN crl-15022 183 27 . . PUNCT crl-15022 184 1 31 31 NUM crl-15022 184 2 a a DET crl-15022 184 3 person person NOUN crl-15022 184 4 's 's PART crl-15022 184 5 satisfaction satisfaction NOUN crl-15022 184 6 level level NOUN crl-15022 184 7 with with ADP crl-15022 184 8 library library NOUN crl-15022 184 9 staff staff NOUN crl-15022 184 10 service service NOUN crl-15022 184 11 can can AUX crl-15022 184 12 be be AUX crl-15022 184 13 attributed attribute VERB crl-15022 184 14 to to ADP crl-15022 184 15 attention attention NOUN crl-15022 184 16 , , PUNCT crl-15022 184 17 a a DET crl-15022 184 18 friendly friendly ADJ crl-15022 184 19 attitude attitude NOUN crl-15022 184 20 , , PUNCT crl-15022 184 21 and and CCONJ crl-15022 184 22 a a DET crl-15022 184 23 few few ADJ crl-15022 184 24 citations citation NOUN crl-15022 184 25 . . PUNCT crl-15022 185 1 thus thus ADV crl-15022 185 2 , , PUNCT crl-15022 185 3 satisfaction satisfaction NOUN crl-15022 185 4 levels level NOUN crl-15022 185 5 are be AUX crl-15022 185 6 important important ADJ crl-15022 185 7 because because SCONJ crl-15022 185 8 a a DET crl-15022 185 9 satisfied satisfied ADJ crl-15022 185 10 user user NOUN crl-15022 185 11 will will AUX crl-15022 185 12 be be AUX crl-15022 185 13 more more ADV crl-15022 185 14 likely likely ADJ crl-15022 185 15 to to PART crl-15022 185 16 want want VERB crl-15022 185 17 to to PART crl-15022 185 18 return return VERB crl-15022 185 19 to to ADP crl-15022 185 20 a a DET crl-15022 185 21 given give VERB crl-15022 185 22 library library NOUN crl-15022 185 23 and and CCONJ crl-15022 185 24 librarian librarian NOUN crl-15022 185 25 . . PUNCT crl-15022 186 1 but but CCONJ crl-15022 186 2 satisfaction satisfaction NOUN crl-15022 186 3 is be AUX crl-15022 186 4 not not PART crl-15022 186 5 enough enough ADJ crl-15022 186 6 if if SCONJ crl-15022 186 7 the the DET crl-15022 186 8 results result NOUN crl-15022 186 9 of of ADP crl-15022 186 10 research research NOUN crl-15022 186 11 are be AUX crl-15022 186 12 wanting want VERB crl-15022 186 13 . . PUNCT crl-15022 187 1 if if SCONJ crl-15022 187 2 the the DET crl-15022 187 3 user user NOUN crl-15022 187 4 leaves leave VERB crl-15022 187 5 the the DET crl-15022 187 6 library library NOUN crl-15022 187 7 with with ADP crl-15022 187 8 inaccurate inaccurate ADJ crl-15022 187 9 or or CCONJ crl-15022 187 10 insufficient insufficient ADJ crl-15022 187 11 information information NOUN crl-15022 187 12 , , PUNCT crl-15022 187 13 it it PRON crl-15022 187 14 matters matter VERB crl-15022 187 15 little little ADJ crl-15022 187 16 that that SCONJ crl-15022 187 17 the the DET crl-15022 187 18 person person NOUN crl-15022 187 19 feels feel VERB crl-15022 187 20 satisfied satisfied ADJ crl-15022 187 21 . . PUNCT crl-15022 188 1 several several ADJ crl-15022 188 2 researchers researcher NOUN crl-15022 188 3 studied study VERB crl-15022 188 4 satisfaction satisfaction NOUN crl-15022 188 5 in in ADP crl-15022 188 6 conjunction conjunction NOUN crl-15022 188 7 with with ADP crl-15022 188 8 user user NOUN crl-15022 188 9 success success NOUN crl-15022 188 10 . . PUNCT crl-15022 189 1 charles charles PROPN crl-15022 189 2 bunge bunge PROPN crl-15022 189 3 and and CCONJ crl-15022 189 4 marjorie marjorie NOUN crl-15022 189 5 murfin murfin NOUN crl-15022 189 6 surveyed survey VERB crl-15022 189 7 both both DET crl-15022 189 8 users user NOUN crl-15022 189 9 and and CCONJ crl-15022 189 10 librarians librarian NOUN crl-15022 189 11 at at ADP crl-15022 189 12 fifteen fifteen NUM crl-15022 189 13 libraries library NOUN crl-15022 189 14 . . PUNCT crl-15022 190 1 in in ADP crl-15022 190 2 the the DET crl-15022 190 3 area area NOUN crl-15022 190 4 of of ADP crl-15022 190 5 satisfaction satisfaction NOUN crl-15022 190 6 , , PUNCT crl-15022 190 7 they they PRON crl-15022 190 8 found find VERB crl-15022 190 9 that that SCONJ crl-15022 190 10 the the DET crl-15022 190 11 one one NUM crl-15022 190 12 factor factor NOUN crl-15022 190 13 that that PRON crl-15022 190 14 led lead VERB crl-15022 190 15 to to ADP crl-15022 190 16 users user NOUN crl-15022 190 17 becoming become VERB crl-15022 190 18 more more ADV crl-15022 190 19 dissatisfied dissatisfied ADJ crl-15022 190 20 was be AUX crl-15022 190 21 the the DET crl-15022 190 22 degree degree NOUN crl-15022 190 23 of of ADP crl-15022 190 24 busyness busyness NOUN crl-15022 190 25 of of ADP crl-15022 190 26 the the DET crl-15022 190 27 librarian librarian NOUN crl-15022 190 28 , , PUNCT crl-15022 190 29 leading lead VERB crl-15022 190 30 to to ADP crl-15022 190 31 brief brief ADJ crl-15022 190 32 , , PUNCT crl-15022 190 33 one one NUM crl-15022 190 34 - - PUNCT crl-15022 190 35 source source NOUN crl-15022 190 36 transactions transaction NOUN crl-15022 190 37 . . PUNCT crl-15022 191 1 32 32 NUM crl-15022 191 2 bunge bunge NOUN crl-15022 191 3 and and CCONJ crl-15022 191 4 murfin murfin NOUN crl-15022 191 5 also also ADV crl-15022 191 6 found find VERB crl-15022 191 7 what what PRON crl-15022 191 8 they they PRON crl-15022 191 9 considered consider VERB crl-15022 191 10 to to PART crl-15022 191 11 be be AUX crl-15022 191 12 a a DET crl-15022 191 13 greater great ADJ crl-15022 191 14 sensitivity sensitivity NOUN crl-15022 191 15 to to ADP crl-15022 191 16 user user NOUN crl-15022 191 17 feelings feeling NOUN crl-15022 191 18 among among ADP crl-15022 191 19 successful successful ADJ crl-15022 191 20 librarians librarian NOUN crl-15022 191 21 . . PUNCT crl-15022 192 1 in in ADP crl-15022 192 2 the the DET crl-15022 192 3 successful successful ADJ crl-15022 192 4 libraries library NOUN crl-15022 192 5 ( ( PUNCT crl-15022 192 6 highest high ADJ crl-15022 192 7 in in ADP crl-15022 192 8 user user NOUN crl-15022 192 9 success success NOUN crl-15022 192 10 and and CCONJ crl-15022 192 11 satisfaction satisfaction NOUN crl-15022 192 12 ) ) PUNCT crl-15022 192 13 , , PUNCT crl-15022 192 14 the the DET crl-15022 192 15 librarians librarians PROPN crl-15022 192 16 were be AUX crl-15022 192 17 more more ADV crl-15022 192 18 aware aware ADJ crl-15022 192 19 of of ADP crl-15022 192 20 communication communication NOUN crl-15022 192 21 difficulties difficulty NOUN crl-15022 192 22 , , PUNCT crl-15022 192 23 reporting report VERB crl-15022 192 24 difficulties difficulty NOUN crl-15022 192 25 on on ADP crl-15022 192 26 the the DET crl-15022 192 27 same same ADJ crl-15022 192 28 questions question NOUN crl-15022 192 29 where where SCONJ crl-15022 192 30 the the DET crl-15022 192 31 users user NOUN crl-15022 192 32 reported report VERB crl-15022 192 33 difficulties difficulty NOUN crl-15022 192 34 . . PUNCT crl-15022 193 1 in in ADP crl-15022 193 2 summation summation NOUN crl-15022 193 3 , , PUNCT crl-15022 193 4 medical medical ADJ crl-15022 193 5 and and CCONJ crl-15022 193 6 library library NOUN crl-15022 193 7 studies study NOUN crl-15022 193 8 have have AUX crl-15022 193 9 found find VERB crl-15022 193 10 that that SCONJ crl-15022 193 11 good good ADJ crl-15022 193 12 communication communication NOUN crl-15022 193 13 skills skill NOUN crl-15022 193 14 and and CCONJ crl-15022 193 15 sensitivity sensitivity NOUN crl-15022 193 16 to to ADP crl-15022 193 17 communication communication NOUN crl-15022 193 18 problems problem NOUN crl-15022 193 19 have have VERB crl-15022 193 20 an an DET crl-15022 193 21 effect effect NOUN crl-15022 193 22 on on ADP crl-15022 193 23 patient patient NOUN crl-15022 193 24 / / SYM crl-15022 193 25 user user NOUN crl-15022 193 26 satisfaction satisfaction NOUN crl-15022 193 27 . . PUNCT crl-15022 194 1 measuring measure VERB crl-15022 194 2 satisfaction satisfaction NOUN crl-15022 194 3 and and CCONJ crl-15022 194 4 improving improve VERB crl-15022 194 5 it it PRON crl-15022 194 6 via via ADP crl-15022 194 7 improving improve VERB crl-15022 194 8 communication communication NOUN crl-15022 194 9 skills skill NOUN crl-15022 194 10 would would AUX crl-15022 194 11 likely likely ADV crl-15022 194 12 benefit benefit VERB crl-15022 194 13 any any DET crl-15022 194 14 institution institution NOUN crl-15022 194 15 , , PUNCT crl-15022 194 16 in in ADP crl-15022 194 17 terms term NOUN crl-15022 194 18 of of ADP crl-15022 194 19 increasing increase VERB crl-15022 194 20 user user NOUN crl-15022 194 21 return return NOUN crl-15022 194 22 rates rate NOUN crl-15022 194 23 and and CCONJ crl-15022 194 24 overall overall ADJ crl-15022 194 25 positive positive ADJ crl-15022 194 26 attitudes attitude NOUN crl-15022 194 27 . . PUNCT crl-15022 195 1 a a DET crl-15022 195 2 model model NOUN crl-15022 195 3 for for ADP crl-15022 195 4 outcome outcome NOUN crl-15022 195 5 the the DET crl-15022 195 6 author author NOUN crl-15022 195 7 devotes devote VERB crl-15022 195 8 a a DET crl-15022 195 9 good good ADJ crl-15022 195 10 deal deal NOUN crl-15022 195 11 of of ADP crl-15022 195 12 this this DET crl-15022 195 13 paper paper NOUN crl-15022 195 14 to to PART crl-15022 195 15 outcome outcome VERB crl-15022 195 16 in in ADP crl-15022 195 17 the the DET crl-15022 195 18 medical medical ADJ crl-15022 195 19 and and CCONJ crl-15022 195 20 lireference lireference VERB crl-15022 195 21 communication communication NOUN crl-15022 195 22 53 53 NUM crl-15022 195 23 figure2 figure2 NOUN crl-15022 195 24 interactions interaction NOUN crl-15022 195 25 of of ADP crl-15022 195 26 communication communication NOUN crl-15022 195 27 outcomes outcome NOUN crl-15022 195 28 environment environment NOUN crl-15022 195 29 ( ( PUNCT crl-15022 195 30 time time NOUN crl-15022 195 31 , , PUNCT crl-15022 195 32 # # NOUN crl-15022 195 33 of of ADP crl-15022 195 34 staff staff NOUN crl-15022 195 35 , , PUNCT crl-15022 195 36 collection collection NOUN crl-15022 195 37 , , PUNCT crl-15022 195 38 etc etc X crl-15022 195 39 . . PUNCT crl-15022 195 40 ) ) PUNCT crl-15022 196 1 jargon jargon PROPN crl-15022 196 2 anxiety anxiety NOUN crl-15022 196 3 level level NOUN crl-15022 196 4 style style NOUN crl-15022 196 5 of of ADP crl-15022 196 6 communication communication NOUN crl-15022 196 7 ~ ~ PUNCT crl-15022 196 8 1 1 NUM crl-15022 196 9 ( ( PUNCT crl-15022 196 10 egj egj ADJ crl-15022 196 11 ~ ~ NOUN crl-15022 196 12 e)~ e)~ NOUN crl-15022 196 13 comprehension comprehension NOUN crl-15022 196 14 ---- ---- PUNCT crl-15022 196 15 ) ) PUNCT crl-15022 196 16 ? ? PUNCT crl-15022 197 1 recall recall PROPN crl-15022 197 2 ----)4 ----)4 PROPN crl-15022 197 3 compliance compliance NOUN crl-15022 197 4 ( ( PUNCT crl-15022 197 5 ) ) PUNCT crl-15022 197 6 satisfaction satisfaction NOUN crl-15022 197 7 /1 /1 PUNCT crl-15022 197 8 t t NOUN crl-15022 197 9 ~ ~ PUNCT crl-15022 197 10 l l NOUN crl-15022 197 11 amount amount NOUN crl-15022 197 12 of of ADP crl-15022 197 13 information information NOUN crl-15022 197 14 presented present VERB crl-15022 197 15 technique technique NOUN crl-15022 197 16 ( ( PUNCT crl-15022 197 17 e e NOUN crl-15022 197 18 .g .g NOUN crl-15022 197 19 . . PUNCT crl-15022 198 1 , , PUNCT crl-15022 198 2 use use NOUN crl-15022 198 3 of of ADP crl-15022 198 4 repetition repetition NOUN crl-15022 198 5 categorization categorization NOUN crl-15022 198 6 , , PUNCT crl-15022 198 7 concrete concrete ADJ crl-15022 198 8 explanations explanation NOUN crl-15022 198 9 ) ) PUNCT crl-15022 198 10 agreement agreement NOUN crl-15022 198 11 with with ADP crl-15022 198 12 diagnosis diagnosis NOUN crl-15022 198 13 outcome/ outcome/ NUM crl-15022 198 14 success success NOUN crl-15022 198 15 schemas schemas PROPN crl-15022 198 16 brary brary PROPN crl-15022 198 17 settings setting NOUN crl-15022 198 18 . . PUNCT crl-15022 199 1 outcome outcome NOUN crl-15022 199 2 is be AUX crl-15022 199 3 affected affect VERB crl-15022 199 4 by by ADP crl-15022 199 5 communication communication NOUN crl-15022 199 6 in in ADP crl-15022 199 7 various various ADJ crl-15022 199 8 ways way NOUN crl-15022 199 9 . . PUNCT crl-15022 200 1 figure figure VERB crl-15022 200 2 2 2 NUM crl-15022 200 3 summarizes summarize VERB crl-15022 200 4 the the DET crl-15022 200 5 interactions interaction NOUN crl-15022 200 6 between between ADP crl-15022 200 7 the the DET crl-15022 200 8 various various ADJ crl-15022 200 9 factors factor NOUN crl-15022 200 10 . . PUNCT crl-15022 201 1 the the DET crl-15022 201 2 comprehension comprehension NOUN crl-15022 201 3 of of ADP crl-15022 201 4 the the DET crl-15022 201 5 hearer hearer NOUN crl-15022 201 6 ( ( PUNCT crl-15022 201 7 the the DET crl-15022 201 8 patient patient NOUN crl-15022 201 9 or or CCONJ crl-15022 201 10 the the DET crl-15022 201 11 library library NOUN crl-15022 201 12 user user NOUN crl-15022 201 13 ) ) PUNCT crl-15022 201 14 is be AUX crl-15022 201 15 affected affect VERB crl-15022 201 16 by by ADP crl-15022 201 17 variables variable NOUN crl-15022 201 18 such such ADJ crl-15022 201 19 as as ADP crl-15022 201 20 the the DET crl-15022 201 21 amount amount NOUN crl-15022 201 22 of of ADP crl-15022 201 23 information information NOUN crl-15022 201 24 presented present VERB crl-15022 201 25 , , PUNCT crl-15022 201 26 the the DET crl-15022 201 27 hearer hearer NOUN crl-15022 201 28 's 's PART crl-15022 201 29 anxiety anxiety NOUN crl-15022 201 30 level level NOUN crl-15022 201 31 , , PUNCT crl-15022 201 32 the the DET crl-15022 201 33 speaker speaker NOUN crl-15022 201 34 's 's PART crl-15022 201 35 use use NOUN crl-15022 201 36 of of ADP crl-15022 201 37 jargon jargon PROPN crl-15022 201 38 , , PUNCT crl-15022 201 39 and and CCONJ crl-15022 201 40 the the DET crl-15022 201 41 speaker speaker NOUN crl-15022 201 42 's 's PART crl-15022 201 43 techniques technique NOUN crl-15022 201 44 , , PUNCT crl-15022 201 45 such such ADJ crl-15022 201 46 as as ADP crl-15022 201 47 use use NOUN crl-15022 201 48 of of ADP crl-15022 201 49 repetition repetition NOUN crl-15022 201 50 and and CCONJ crl-15022 201 51 categorization categorization NOUN crl-15022 201 52 of of ADP crl-15022 201 53 ideas idea NOUN crl-15022 201 54 into into ADP crl-15022 201 55 units unit NOUN crl-15022 201 56 that that PRON crl-15022 201 57 are be AUX crl-15022 201 58 easier easy ADJ crl-15022 201 59 to to PART crl-15022 201 60 assimilate assimilate VERB crl-15022 201 61 . . PUNCT crl-15022 202 1 comprehension comprehension NOUN crl-15022 202 2 affects affect NOUN crl-15022 202 3 recall recall PROPN crl-15022 202 4 , , PUNCT crl-15022 202 5 which which PRON crl-15022 202 6 affects affect VERB crl-15022 202 7 compliance compliance NOUN crl-15022 202 8 or or CCONJ crl-15022 202 9 the the DET crl-15022 202 10 following following NOUN crl-15022 202 11 of of ADP crl-15022 202 12 instructions instruction NOUN crl-15022 202 13 . . PUNCT crl-15022 203 1 recall recall VERB crl-15022 203 2 alone alone ADV crl-15022 203 3 is be AUX crl-15022 203 4 not not PART crl-15022 203 5 always always ADV crl-15022 203 6 enough enough ADJ crl-15022 203 7 to to PART crl-15022 203 8 ensure ensure VERB crl-15022 203 9 compliance compliance NOUN crl-15022 203 10 . . PUNCT crl-15022 204 1 other other ADJ crl-15022 204 2 variables variable NOUN crl-15022 204 3 that that PRON crl-15022 204 4 may may AUX crl-15022 204 5 have have VERB crl-15022 204 6 an an DET crl-15022 204 7 effect effect NOUN crl-15022 204 8 on on ADP crl-15022 204 9 recall recall NOUN crl-15022 204 10 are be AUX crl-15022 204 11 the the DET crl-15022 204 12 hearer hearer NOUN crl-15022 204 13 's 's PART crl-15022 204 14 agreement agreement NOUN crl-15022 204 15 with with ADP crl-15022 204 16 the the DET crl-15022 204 17 diagnosis diagnosis NOUN crl-15022 204 18 or or CCONJ crl-15022 204 19 suggestion suggestion NOUN crl-15022 204 20 , , PUNCT crl-15022 204 21 and and CCONJ crl-15022 204 22 the the DET crl-15022 204 23 speaker speaker NOUN crl-15022 204 24 's 's PART crl-15022 204 25 communication communication NOUN crl-15022 204 26 style style NOUN crl-15022 204 27 . . PUNCT crl-15022 205 1 one one NUM crl-15022 205 2 type type NOUN crl-15022 205 3 of of ADP crl-15022 205 4 style style NOUN crl-15022 205 5 that that PRON crl-15022 205 6 seems seem VERB crl-15022 205 7 to to PART crl-15022 205 8 promote promote VERB crl-15022 205 9 compliance compliance NOUN crl-15022 205 10 is be AUX crl-15022 205 11 a a DET crl-15022 205 12 sharing sharing NOUN crl-15022 205 13 style style NOUN crl-15022 205 14 , , PUNCT crl-15022 205 15 where where SCONJ crl-15022 205 16 both both DET crl-15022 205 17 parties party NOUN crl-15022 205 18 exchange exchange VERB crl-15022 205 19 information information NOUN crl-15022 205 20 . . PUNCT crl-15022 206 1 style style NOUN crl-15022 206 2 also also ADV crl-15022 206 3 affects affect VERB crl-15022 206 4 satisfaction satisfaction NOUN crl-15022 206 5 . . PUNCT crl-15022 207 1 compliance compliance NOUN crl-15022 207 2 with with ADP crl-15022 207 3 a a DET crl-15022 207 4 good good ADJ crl-15022 207 5 suggestion suggestion NOUN crl-15022 207 6 usually usually ADV crl-15022 207 7 results result VERB crl-15022 207 8 in in ADP crl-15022 207 9 success success NOUN crl-15022 207 10 . . PUNCT crl-15022 208 1 compliance compliance NOUN crl-15022 208 2 can can AUX crl-15022 208 3 also also ADV crl-15022 208 4 lead lead VERB crl-15022 208 5 to to ADP crl-15022 208 6 a a DET crl-15022 208 7 sense sense NOUN crl-15022 208 8 of of ADP crl-15022 208 9 satisfaction satisfaction NOUN crl-15022 208 10 . . PUNCT crl-15022 209 1 likewise likewise ADV crl-15022 209 2 , , PUNCT crl-15022 209 3 satisfaction satisfaction NOUN crl-15022 209 4 with with ADP crl-15022 209 5 an an DET crl-15022 209 6 interaction interaction NOUN crl-15022 209 7 can can AUX crl-15022 209 8 lead lead VERB crl-15022 209 9 to to ADP crl-15022 209 10 compliance compliance NOUN crl-15022 209 11 with with ADP crl-15022 209 12 instructions instruction NOUN crl-15022 209 13 . . PUNCT crl-15022 210 1 success success NOUN crl-15022 210 2 certainly certainly ADV crl-15022 210 3 leads lead VERB crl-15022 210 4 to to ADP crl-15022 210 5 satisfaction satisfaction NOUN crl-15022 210 6 , , PUNCT crl-15022 210 7 and and CCONJ crl-15022 210 8 satisfaction satisfaction NOUN crl-15022 210 9 can can AUX crl-15022 210 10 be be AUX crl-15022 210 11 considered consider VERB crl-15022 210 12 an an DET crl-15022 210 13 outcome outcome NOUN crl-15022 210 14 . . PUNCT crl-15022 211 1 all all PRON crl-15022 211 2 of of ADP crl-15022 211 3 this this DET crl-15022 211 4 interplay interplay NOUN crl-15022 211 5 of of ADP crl-15022 211 6 factors factor NOUN crl-15022 211 7 is be AUX crl-15022 211 8 surrounded surround VERB crl-15022 211 9 by by ADP crl-15022 211 10 the the DET crl-15022 211 11 effects effect NOUN crl-15022 211 12 of of ADP crl-15022 211 13 both both DET crl-15022 211 14 parties party NOUN crl-15022 211 15 ' ' PART crl-15022 211 16 existing exist VERB crl-15022 211 17 schemas schema NOUN crl-15022 211 18 . . PUNCT crl-15022 212 1 in in ADP crl-15022 212 2 addition addition NOUN crl-15022 212 3 , , PUNCT crl-15022 212 4 interaction interaction NOUN crl-15022 212 5 may may AUX crl-15022 212 6 be be AUX crl-15022 212 7 affected affect VERB crl-15022 212 8 by by ADP crl-15022 212 9 the the DET crl-15022 212 10 environment environment NOUN crl-15022 212 11 , , PUNCT crl-15022 212 12 which which PRON crl-15022 212 13 might might AUX crl-15022 212 14 · · PUNCT crl-15022 212 15 consist consist VERB crl-15022 212 16 of of ADP crl-15022 212 17 waiting wait VERB crl-15022 212 18 library library NOUN crl-15022 212 19 users user NOUN crl-15022 212 20 , , PUNCT crl-15022 212 21 the the DET crl-15022 212 22 number number NOUN crl-15022 212 23 of of ADP crl-15022 212 24 staff staff NOUN crl-15022 212 25 members member NOUN crl-15022 212 26 , , PUNCT crl-15022 212 27 the the DET crl-15022 212 28 reference reference NOUN crl-15022 212 29 collection collection NOUN crl-15022 212 30 , , PUNCT crl-15022 212 31 rules rule NOUN crl-15022 212 32 and and CCONJ crl-15022 212 33 procedures procedure NOUN crl-15022 212 34 , , PUNCT crl-15022 212 35 the the DET crl-15022 212 36 ringing ringing NOUN crl-15022 212 37 of of ADP crl-15022 212 38 telephones telephone NOUN crl-15022 212 39 , , PUNCT crl-15022 212 40 and and CCONJ crl-15022 212 41 so so ADV crl-15022 212 42 forth forth ADV crl-15022 212 43 . . PUNCT crl-15022 213 1 enhancing enhance VERB crl-15022 213 2 communication communication NOUN crl-15022 213 3 : : PUNCT crl-15022 213 4 techniques technique NOUN crl-15022 213 5 and and CCONJ crl-15022 213 6 training train VERB crl-15022 213 7 this this DET crl-15022 213 8 paper paper NOUN crl-15022 213 9 describes describe VERB crl-15022 213 10 some some PRON crl-15022 213 11 of of ADP crl-15022 213 12 the the DET crl-15022 213 13 outcomes outcome NOUN crl-15022 213 14 that that SCONJ crl-15022 213 15 medical medical ADJ crl-15022 213 16 researchers researcher NOUN crl-15022 213 17 identified identify VERB crl-15022 213 18 as as ADP crl-15022 213 19 being be AUX crl-15022 213 20 associated associate VERB crl-15022 213 21 with with ADP crl-15022 213 22 communication communication NOUN crl-15022 213 23 problems problem NOUN crl-15022 213 24 . . PUNCT crl-15022 214 1 a a DET crl-15022 214 2 number number NOUN crl-15022 214 3 of of ADP crl-15022 214 4 suggestions suggestion NOUN crl-15022 214 5 are be AUX crl-15022 214 6 offered offer VERB crl-15022 214 7 for for ADP crl-15022 214 8 avoiding avoid VERB crl-15022 214 9 such such ADJ crl-15022 214 10 problems problem NOUN crl-15022 214 11 at at ADP crl-15022 214 12 the the DET crl-15022 214 13 reference reference NOUN crl-15022 214 14 desk desk NOUN crl-15022 214 15 , , PUNCT crl-15022 214 16 thereby thereby ADV crl-15022 214 17 improving improve VERB crl-15022 214 18 library library NOUN crl-15022 214 19 users user NOUN crl-15022 214 20 ' ' PART crl-15022 214 21 recall recall NOUN crl-15022 214 22 of of ADP crl-15022 214 23 instructions instruction NOUN crl-15022 214 24 , , PUNCT crl-15022 214 25 ability ability NOUN crl-15022 214 26 to to PART crl-15022 214 27 comply comply VERB crl-15022 214 28 with with ADP crl-15022 214 29 suggestions suggestion NOUN crl-15022 214 30 , , PUNCT crl-15022 214 31 ultimate ultimate ADJ crl-15022 214 32 outcome outcome NOUN crl-15022 214 33 or or CCONJ crl-15022 214 34 success success NOUN crl-15022 214 35 , , PUNCT crl-15022 214 36 and and CCONJ crl-15022 214 37 satisfaction satisfaction NOUN crl-15022 214 38 . . PUNCT crl-15022 215 1 in in ADP crl-15022 215 2 terms term NOUN crl-15022 215 3 of of ADP crl-15022 215 4 specific specific ADJ crl-15022 215 5 interview interview NOUN crl-15022 215 6 techniques technique NOUN crl-15022 215 7 and and CCONJ crl-15022 215 8 training training NOUN crl-15022 215 9 , , PUNCT crl-15022 215 10 medical medical ADJ crl-15022 215 11 articles article NOUN crl-15022 215 12 offer offer VERB crl-15022 215 13 few few ADJ crl-15022 215 14 details detail NOUN crl-15022 215 15 . . PUNCT crl-15022 216 1 however however ADV crl-15022 216 2 , , PUNCT crl-15022 216 3 they they PRON crl-15022 216 4 do do AUX crl-15022 216 5 offer offer VERB crl-15022 216 6 a a DET crl-15022 216 7 body body NOUN crl-15022 216 8 of of ADP crl-15022 216 9 literature literature NOUN crl-15022 216 10 demonstrating demonstrate VERB crl-15022 216 11 in in ADP crl-15022 216 12 study study NOUN crl-15022 216 13 after after ADP crl-15022 216 14 study study NOUN crl-15022 216 15 that that SCONJ crl-15022 216 16 medical medical ADJ crl-15022 216 17 students student NOUN crl-15022 216 18 trained train VERB crl-15022 216 19 54 54 NUM crl-15022 216 20 college college NOUN crl-15022 216 21 & & CCONJ crl-15022 216 22 research research PROPN crl-15022 216 23 libraries library NOUN crl-15022 216 24 in in ADP crl-15022 216 25 interviewing interview VERB crl-15022 216 26 skills skill NOUN crl-15022 216 27 conduct conduct VERB crl-15022 216 28 more more ADV crl-15022 216 29 successful successful ADJ crl-15022 216 30 medical medical ADJ crl-15022 216 31 interviews interview NOUN crl-15022 216 32 than than ADP crl-15022 216 33 students student NOUN crl-15022 216 34 without without ADP crl-15022 216 35 training training NOUN crl-15022 216 36 . . PUNCT crl-15022 217 1 students student NOUN crl-15022 217 2 with with ADP crl-15022 217 3 training training NOUN crl-15022 217 4 not not PART crl-15022 217 5 only only ADV crl-15022 217 6 elicit elicit VERB crl-15022 217 7 a a DET crl-15022 217 8 greater great ADJ crl-15022 217 9 amount amount NOUN crl-15022 217 10 of of ADP crl-15022 217 11 relevant relevant ADJ crl-15022 217 12 information information NOUN crl-15022 217 13 from from ADP crl-15022 217 14 patients patient NOUN crl-15022 217 15 , , PUNCT crl-15022 217 16 but but CCONJ crl-15022 217 17 also also ADV crl-15022 217 18 are be AUX crl-15022 217 19 better well ADV crl-15022 217 20 able able ADJ crl-15022 217 21 to to PART crl-15022 217 22 communicate communicate VERB crl-15022 217 23 empathy empathy NOUN crl-15022 217 24 and and CCONJ crl-15022 217 25 to to PART crl-15022 217 26 detect detect VERB crl-15022 217 27 and and CCONJ crl-15022 217 28 respond respond VERB crl-15022 217 29 to to ADP crl-15022 217 30 patients patient NOUN crl-15022 217 31 ' ' PART crl-15022 217 32 verbal verbal ADJ crl-15022 217 33 and and CCONJ crl-15022 217 34 nonverbal nonverbal ADJ crl-15022 217 35 cues cue NOUN crl-15022 217 36 - - PUNCT crl-15022 217 37 skills skill NOUN crl-15022 217 38 that that PRON crl-15022 217 39 remain remain VERB crl-15022 217 40 over over ADP crl-15022 217 41 time.33 time.33 VERB crl-15022 217 42 several several ADJ crl-15022 217 43 types type NOUN crl-15022 217 44 of of ADP crl-15022 217 45 teaching teaching NOUN crl-15022 217 46 seem seem VERB crl-15022 217 47 conducive conducive ADJ crl-15022 217 48 to to ADP crl-15022 217 49 the the DET crl-15022 217 50 learning learning NOUN crl-15022 217 51 of of ADP crl-15022 217 52 effective effective ADJ crl-15022 217 53 interview interview NOUN crl-15022 217 54 techniques technique NOUN crl-15022 217 55 . . PUNCT crl-15022 218 1 in in ADP crl-15022 218 2 one one NUM crl-15022 218 3 detailed detailed ADJ crl-15022 218 4 article article NOUN crl-15022 218 5 on on ADP crl-15022 218 6 teaching teach VERB crl-15022 218 7 these these DET crl-15022 218 8 skills skill NOUN crl-15022 218 9 , , PUNCT crl-15022 218 10 b.j b.j PROPN crl-15022 218 11 . . PROPN crl-15022 218 12 evans evans PROPN crl-15022 218 13 and and CCONJ crl-15022 218 14 others other NOUN crl-15022 218 15 outline outline VERB crl-15022 218 16 an an DET crl-15022 218 17 eleven eleven NUM crl-15022 218 18 - - PUNCT crl-15022 218 19 hour hour NOUN crl-15022 218 20 , , PUNCT crl-15022 218 21 eight eight NUM crl-15022 218 22 - - PUNCT crl-15022 218 23 session session NOUN crl-15022 218 24 course course NOUN crl-15022 218 25 in in ADP crl-15022 218 26 medical medical ADJ crl-15022 218 27 history history NOUN crl-15022 218 28 - - PUNCT crl-15022 218 29 taking taking NOUN crl-15022 218 30 . . PUNCT crl-15022 219 1 the the DET crl-15022 219 2 course course NOUN crl-15022 219 3 heavily heavily ADV crl-15022 219 4 emphasizes emphasize VERB crl-15022 219 5 the the DET crl-15022 219 6 use use NOUN crl-15022 219 7 of of ADP crl-15022 219 8 active active ADJ crl-15022 219 9 learning learning NOUN crl-15022 219 10 formats format NOUN crl-15022 219 11 such such ADJ crl-15022 219 12 as as ADP crl-15022 219 13 discussions discussion NOUN crl-15022 219 14 , , PUNCT crl-15022 219 15 role role NOUN crl-15022 219 16 - - PUNCT crl-15022 219 17 plays play NOUN crl-15022 219 18 , , PUNCT crl-15022 219 19 and and CCONJ crl-15022 219 20 videotaping videotape VERB crl-15022 219 21 with with ADP crl-15022 219 22 real real ADJ crl-15022 219 23 and and CCONJ crl-15022 219 24 simulated simulated ADJ crl-15022 219 25 patients.34 patients.34 NOUN crl-15022 219 26 although although SCONJ crl-15022 219 27 librarians librarian NOUN crl-15022 219 28 can can AUX crl-15022 219 29 learn learn VERB crl-15022 219 30 from from ADP crl-15022 219 31 these these DET crl-15022 219 32 controlled control VERB crl-15022 219 33 studies study NOUN crl-15022 219 34 , , PUNCT crl-15022 219 35 they they PRON crl-15022 219 36 can can AUX crl-15022 219 37 probably probably ADV crl-15022 219 38 learn learn VERB crl-15022 219 39 more more ADJ crl-15022 219 40 about about ADP crl-15022 219 41 techniques technique NOUN crl-15022 219 42 and and CCONJ crl-15022 219 43 , , PUNCT crl-15022 219 44 to to ADP crl-15022 219 45 a a DET crl-15022 219 46 lesser less ADJ crl-15022 219 47 extent extent NOUN crl-15022 219 48 , , PUNCT crl-15022 219 49 training training NOUN crl-15022 219 50 from from ADP crl-15022 219 51 their their PRON crl-15022 219 52 own own ADJ crl-15022 219 53 literature literature NOUN crl-15022 219 54 than than ADP crl-15022 219 55 from from ADP crl-15022 219 56 medical medical ADJ crl-15022 219 57 literature literature NOUN crl-15022 219 58 . . PUNCT crl-15022 220 1 for for ADP crl-15022 220 2 example example NOUN crl-15022 220 3 , , PUNCT crl-15022 220 4 two two NUM crl-15022 220 5 far far ADV crl-15022 220 6 - - PUNCT crl-15022 220 7 ranging range VERB crl-15022 220 8 and and CCONJ crl-15022 220 9 practical practical ADJ crl-15022 220 10 books book NOUN crl-15022 220 11 on on ADP crl-15022 220 12 reference reference NOUN crl-15022 220 13 interview interview NOUN crl-15022 220 14 techniques technique NOUN crl-15022 220 15 are be AUX crl-15022 220 16 elaine elaine ADJ crl-15022 220 17 j j PROPN crl-15022 220 18 ennerich ennerich PROPN crl-15022 220 19 ' ' PUNCT crl-15022 220 20 s s VERB crl-15022 220 21 the the DET crl-15022 220 22 reference reference NOUN crl-15022 220 23 interview interview NOUN crl-15022 220 24 as as ADP crl-15022 220 25 a a DET crl-15022 220 26 creative creative ADJ crl-15022 220 27 art art NOUN crl-15022 220 28 and and CCONJ crl-15022 220 29 catherine catherine PROPN crl-15022 220 30 ross ross PROPN crl-15022 220 31 's 's PART crl-15022 220 32 and and CCONJ crl-15022 220 33 patricia patricia PROPN crl-15022 220 34 dewdney dewdney NOUN crl-15022 220 35 ' ' PART crl-15022 220 36 s s VERB crl-15022 220 37 communicating communicating NOUN crl-15022 220 38 professionally professionally ADV crl-15022 220 39 : : PUNCT crl-15022 220 40 a a DET crl-15022 220 41 how how ADV crl-15022 220 42 - - PUNCT crl-15022 220 43 to to PART crl-15022 220 44 - - PUNCT crl-15022 220 45 do do AUX crl-15022 220 46 - - PUNCT crl-15022 220 47 it it PRON crl-15022 220 48 manual manual NOUN crl-15022 220 49 for for ADP crl-15022 220 50 library library NOUN crl-15022 220 51 applications application NOUN crl-15022 220 52 . . PUNCT crl-15022 221 1 these these DET crl-15022 221 2 books book NOUN crl-15022 221 3 lay lie VERB crl-15022 221 4 out out ADP crl-15022 221 5 the the DET crl-15022 221 6 foundations foundation NOUN crl-15022 221 7 for for ADP crl-15022 221 8 better well ADJ crl-15022 221 9 communication communication NOUN crl-15022 221 10 techniques technique NOUN crl-15022 221 11 , , PUNCT crl-15022 221 12 giving give VERB crl-15022 221 13 examples example NOUN crl-15022 221 14 that that PRON crl-15022 221 15 are be AUX crl-15022 221 16 relevant relevant ADJ crl-15022 221 17 to to ADP crl-15022 221 18 the the DET crl-15022 221 19 reference reference NOUN crl-15022 221 20 encounter encounter NOUN crl-15022 221 21 . . PUNCT crl-15022 222 1 35 35 NUM crl-15022 222 2 a a DET crl-15022 222 3 number number NOUN crl-15022 222 4 of of ADP crl-15022 222 5 detailed detailed ADJ crl-15022 222 6 articles article NOUN crl-15022 222 7 have have AUX crl-15022 222 8 been be AUX crl-15022 222 9 written write VERB crl-15022 222 10 on on ADP crl-15022 222 11 specific specific ADJ crl-15022 222 12 techniques technique NOUN crl-15022 222 13 described describe VERB crl-15022 222 14 in in ADP crl-15022 222 15 the the DET crl-15022 222 16 j j PROPN crl-15022 222 17 ennerich ennerich PROPN crl-15022 222 18 and and CCONJ crl-15022 222 19 rossdewdney rossdewdney NOUN crl-15022 222 20 books book NOUN crl-15022 222 21 , , PUNCT crl-15022 222 22 such such ADJ crl-15022 222 23 as as ADP crl-15022 222 24 active active ADJ crl-15022 222 25 listening listening NOUN crl-15022 222 26 and and CCONJ crl-15022 222 27 the the DET crl-15022 222 28 effective effective ADJ crl-15022 222 29 opening opening NOUN crl-15022 222 30 and and CCONJ crl-15022 222 31 closing closing NOUN crl-15022 222 32 of of ADP crl-15022 222 33 the the DET crl-15022 222 34 reference reference NOUN crl-15022 222 35 interview.36 interview.36 NOUN crl-15022 222 36 given give VERB crl-15022 222 37 that that SCONJ crl-15022 222 38 such such ADJ crl-15022 222 39 methods method NOUN crl-15022 222 40 recognized recognize VERB crl-15022 222 41 in in ADP crl-15022 222 42 librarianship librarianship NOUN crl-15022 222 43 are be AUX crl-15022 222 44 effective effective ADJ crl-15022 222 45 interview interview NOUN crl-15022 222 46 techniques technique NOUN crl-15022 222 47 , , PUNCT crl-15022 222 48 how how SCONJ crl-15022 222 49 do do AUX crl-15022 222 50 librarians librarian NOUN crl-15022 222 51 best well ADV crl-15022 222 52 learn learn VERB crl-15022 222 53 them they PRON crl-15022 222 54 ? ? PUNCT crl-15022 223 1 a a DET crl-15022 223 2 lengthy lengthy ADJ crl-15022 223 3 discussion discussion NOUN crl-15022 223 4 of of ADP crl-15022 223 5 teaching teaching NOUN crl-15022 223 6 methods method NOUN crl-15022 223 7 can can AUX crl-15022 223 8 not not PART crl-15022 223 9 be be AUX crl-15022 223 10 given give VERB crl-15022 223 11 here here ADV crl-15022 223 12 , , PUNCT crl-15022 223 13 but but CCONJ crl-15022 223 14 a a DET crl-15022 223 15 few few ADJ crl-15022 223 16 suggestions suggestion NOUN crl-15022 223 17 should should AUX crl-15022 223 18 be be AUX crl-15022 223 19 made make VERB crl-15022 223 20 . . PUNCT crl-15022 224 1 the the DET crl-15022 224 2 medical medical ADJ crl-15022 224 3 articles article NOUN crl-15022 224 4 cited cite VERB crl-15022 224 5 at at ADP crl-15022 224 6 the the DET crl-15022 224 7 beginning beginning NOUN crl-15022 224 8 of of ADP crl-15022 224 9 this this DET crl-15022 224 10 section section NOUN crl-15022 224 11 suggested suggest VERB crl-15022 224 12 that that SCONJ crl-15022 224 13 the the DET crl-15022 224 14 poor poor ADJ crl-15022 224 15 interviewing interview VERB crl-15022 224 16 techniques technique NOUN crl-15022 224 17 of of ADP crl-15022 224 18 medical medical ADJ crl-15022 224 19 students student NOUN crl-15022 224 20 negatively negatively ADV crl-15022 224 21 affected affect VERB crl-15022 224 22 patients patient NOUN crl-15022 224 23 ' ' PART crl-15022 224 24 outjanuary outjanuary ADJ crl-15022 224 25 1996 1996 NUM crl-15022 224 26 comes come VERB crl-15022 224 27 . . PUNCT crl-15022 225 1 through through ADP crl-15022 225 2 training training NOUN crl-15022 225 3 , , PUNCT crl-15022 225 4 often often ADV crl-15022 225 5 involving involve VERB crl-15022 225 6 active active ADJ crl-15022 225 7 learning learning NOUN crl-15022 225 8 such such ADJ crl-15022 225 9 as as ADP crl-15022 225 10 role role NOUN crl-15022 225 11 - - PUNCT crl-15022 225 12 playing playing NOUN crl-15022 225 13 , , PUNCT crl-15022 225 14 videotaping videotape VERB crl-15022 225 15 , , PUNCT crl-15022 225 16 and and CCONJ crl-15022 225 17 the the DET crl-15022 225 18 practi'cum practi'cum NOUN crl-15022 225 19 or or CCONJ crl-15022 225 20 internship internship NOUN crl-15022 225 21 , , PUNCT crl-15022 225 22 their their PRON crl-15022 225 23 techniques technique NOUN crl-15022 225 24 improved improve VERB crl-15022 225 25 and and CCONJ crl-15022 225 26 continue continue VERB crl-15022 225 27 to to PART crl-15022 225 28 improve improve VERB crl-15022 225 29 . . PUNCT crl-15022 226 1 library library NOUN crl-15022 226 2 courses course NOUN crl-15022 226 3 that that PRON crl-15022 226 4 employed employ VERB crl-15022 226 5 the the DET crl-15022 226 6 same same ADJ crl-15022 226 7 methods method NOUN crl-15022 226 8 , , PUNCT crl-15022 226 9 particularly particularly ADV crl-15022 226 10 the the DET crl-15022 226 11 use use NOUN crl-15022 226 12 of of ADP crl-15022 226 13 more more ADJ crl-15022 226 14 than than ADP crl-15022 226 15 one one NUM crl-15022 226 16 class class NOUN crl-15022 226 17 session session NOUN crl-15022 226 18 to to PART crl-15022 226 19 address address VERB crl-15022 226 20 the the DET crl-15022 226 21 comprehension comprehension NOUN crl-15022 226 22 of of ADP crl-15022 226 23 the the DET crl-15022 226 24 hearer hearer NOUN crl-15022 226 25 ( ( PUNCT crl-15022 226 26 the the DET crl-15022 226 27 patient patient NOUN crl-15022 226 28 or or CCONJ crl-15022 226 29 the the DET crl-15022 226 30 library library NOUN crl-15022 226 31 user user NOUN crl-15022 226 32 ) ) PUNCT crl-15022 226 33 is be AUX crl-15022 226 34 affected affect VERB crl-15022 226 35 by by ADP crl-15022 226 36 variables variable NOUN crl-15022 226 37 such such ADJ crl-15022 226 38 as as ADP crl-15022 226 39 the the DET crl-15022 226 40 amount amount NOUN crl-15022 226 41 of of ADP crl-15022 226 42 information information NOUN crl-15022 226 43 presented present VERB crl-15022 226 44 , , PUNCT crl-15022 226 45 the the DET crl-15022 226 46 hearer hearer NOUN crl-15022 226 47 's 's PART crl-15022 226 48 anxiety anxiety NOUN crl-15022 226 49 level level NOUN crl-15022 226 50 , , PUNCT crl-15022 226 51 the the DET crl-15022 226 52 speaker speaker NOUN crl-15022 226 53 's 's PART crl-15022 226 54 use use NOUN crl-15022 226 55 of of ADP crl-15022 226 56 jargon jargon PROPN crl-15022 226 57 , , PUNCT crl-15022 226 58 and and CCONJ crl-15022 226 59 the the DET crl-15022 226 60 speaker speaker NOUN crl-15022 226 61 's 's PART crl-15022 226 62 techniques technique NOUN crl-15022 226 63 , , PUNCT crl-15022 226 64 such such ADJ crl-15022 226 65 as as ADP crl-15022 226 66 use use NOUN crl-15022 226 67 of of ADP crl-15022 226 68 repetition repetition NOUN crl-15022 226 69 and and CCONJ crl-15022 226 70 categorization categorization NOUN crl-15022 226 71 of of ADP crl-15022 226 72 ideas idea NOUN crl-15022 226 73 into into ADP crl-15022 226 74 units unit NOUN crl-15022 226 75 that that PRON crl-15022 226 76 are be AUX crl-15022 226 77 easier easy ADJ crl-15022 226 78 to to PART crl-15022 226 79 assimilate assimilate VERB crl-15022 226 80 . . PUNCT crl-15022 227 1 communication communication NOUN crl-15022 227 2 issues issue NOUN crl-15022 227 3 , , PUNCT crl-15022 227 4 seem seem VERB crl-15022 227 5 to to PART crl-15022 227 6 have have VERB crl-15022 227 7 similar similar ADJ crl-15022 227 8 positive positive ADJ crl-15022 227 9 effects effect NOUN crl-15022 227 10 on on ADP crl-15022 227 11 students student NOUN crl-15022 227 12 ' ' PART crl-15022 227 13 interviewing interview VERB crl-15022 227 14 skills.37 skills.37 NOUN crl-15022 227 15 in in ADP crl-15022 227 16 general general ADJ crl-15022 227 17 , , PUNCT crl-15022 227 18 however however ADV crl-15022 227 19 , , PUNCT crl-15022 227 20 the the DET crl-15022 227 21 communication communication NOUN crl-15022 227 22 barriers barrier NOUN crl-15022 227 23 and and CCONJ crl-15022 227 24 techniques technique NOUN crl-15022 227 25 are be AUX crl-15022 227 26 only only ADV crl-15022 227 27 briefly briefly ADV crl-15022 227 28 touched touch VERB crl-15022 227 29 upon upon SCONJ crl-15022 227 30 in in ADP crl-15022 227 31 library library PROPN crl-15022 227 32 schools school NOUN crl-15022 227 33 . . PUNCT crl-15022 228 1 in in ADP crl-15022 228 2 a a DET crl-15022 228 3 recent recent ADJ crl-15022 228 4 request request NOUN crl-15022 228 5 via via ADP crl-15022 228 6 the the DET crl-15022 228 7 internet internet NOUN crl-15022 228 8 listserv listserv NOUN crl-15022 228 9 libref libref PROPN crl-15022 228 10 - - PUNCT crl-15022 228 11 l l NOUN crl-15022 228 12 for for ADP crl-15022 228 13 information information NOUN crl-15022 228 14 on on ADP crl-15022 228 15 the the DET crl-15022 228 16 teaching teaching NOUN crl-15022 228 17 of of ADP crl-15022 228 18 the the DET crl-15022 228 19 reference reference NOUN crl-15022 228 20 interview interview NOUN crl-15022 228 21 in in ADP crl-15022 228 22 library library PROPN crl-15022 228 23 schools school NOUN crl-15022 228 24 , , PUNCT crl-15022 228 25 the the DET crl-15022 228 26 author author NOUN crl-15022 228 27 received receive VERB crl-15022 228 28 a a DET crl-15022 228 29 dozen dozen NOUN crl-15022 228 30 or or CCONJ crl-15022 228 31 so so ADV crl-15022 228 32 lukewarm lukewarm ADJ crl-15022 228 33 responses response NOUN crl-15022 228 34 about about ADP crl-15022 228 35 such such ADJ crl-15022 228 36 lectures lecture NOUN crl-15022 228 37 . . PUNCT crl-15022 229 1 the the DET crl-15022 229 2 most most ADV crl-15022 229 3 enthusiastic enthusiastic ADJ crl-15022 229 4 librarian librarian ADJ crl-15022 229 5 comments comment NOUN crl-15022 229 6 about about ADP crl-15022 229 7 classes class NOUN crl-15022 229 8 that that PRON crl-15022 229 9 prepared prepare VERB crl-15022 229 10 them they PRON crl-15022 229 11 for for ADP crl-15022 229 12 the the DET crl-15022 229 13 real real ADJ crl-15022 229 14 - - PUNCT crl-15022 229 15 life life NOUN crl-15022 229 16 reference reference NOUN crl-15022 229 17 interview interview NOUN crl-15022 229 18 were be AUX crl-15022 229 19 multisession multisession NOUN crl-15022 229 20 communication communication NOUN crl-15022 229 21 courses course NOUN crl-15022 229 22 such such ADJ crl-15022 229 23 as as ADP crl-15022 229 24 those those PRON crl-15022 229 25 offered offer VERB crl-15022 229 26 at at ADP crl-15022 229 27 the the DET crl-15022 229 28 university university PROPN crl-15022 229 29 of of ADP crl-15022 229 30 pittsburgh pittsburgh PROPN crl-15022 229 31 and and CCONJ crl-15022 229 32 the the DET crl-15022 229 33 university university PROPN crl-15022 229 34 of of ADP crl-15022 229 35 michigan michigan PROPN crl-15022 229 36 . . PUNCT crl-15022 230 1 interview interview NOUN crl-15022 230 2 skills skill NOUN crl-15022 230 3 can can AUX crl-15022 230 4 be be AUX crl-15022 230 5 taught teach VERB crl-15022 230 6 in in ADP crl-15022 230 7 the the DET crl-15022 230 8 workplace workplace NOUN crl-15022 230 9 . . PUNCT crl-15022 231 1 libraries library NOUN crl-15022 231 2 employed employ VERB crl-15022 231 3 many many ADJ crl-15022 231 4 varieties variety NOUN crl-15022 231 5 of of ADP crl-15022 231 6 continuing continue VERB crl-15022 231 7 education education NOUN crl-15022 231 8 . . PUNCT crl-15022 232 1 several several ADJ crl-15022 232 2 sites site NOUN crl-15022 232 3 have have AUX crl-15022 232 4 implemented implement VERB crl-15022 232 5 peer peer NOUN crl-15022 232 6 coaching.38 coaching.38 NOUN crl-15022 232 7 a a DET crl-15022 232 8 reference reference NOUN crl-15022 232 9 coordinator coordinator NOUN crl-15022 232 10 or or CCONJ crl-15022 232 11 department department NOUN crl-15022 232 12 head head NOUN crl-15022 232 13 might might AUX crl-15022 232 14 help help VERB crl-15022 232 15 alert alert VERB crl-15022 232 16 colleagues colleague NOUN crl-15022 232 17 to to PART crl-15022 232 18 communication communication NOUN crl-15022 232 19 techniques technique NOUN crl-15022 232 20 . . PUNCT crl-15022 233 1 articles article NOUN crl-15022 233 2 such such ADJ crl-15022 233 3 as as ADP crl-15022 233 4 those those PRON crl-15022 233 5 cited cite VERB crl-15022 233 6 in in ADP crl-15022 233 7 this this DET crl-15022 233 8 article article NOUN crl-15022 233 9 could could AUX crl-15022 233 10 be be AUX crl-15022 233 11 routed route VERB crl-15022 233 12 and and CCONJ crl-15022 233 13 discussed discuss VERB crl-15022 233 14 at at ADP crl-15022 233 15 meetings meeting NOUN crl-15022 233 16 . . PUNCT crl-15022 234 1 good good ADJ crl-15022 234 2 videotapes videotape NOUN crl-15022 234 3 on on ADP crl-15022 234 4 reference reference NOUN crl-15022 234 5 skills skill NOUN crl-15022 234 6 could could AUX crl-15022 234 7 be be AUX crl-15022 234 8 acquired acquire VERB crl-15022 234 9 and and CCONJ crl-15022 234 10 shown show VERB crl-15022 234 11 . . PUNCT crl-15022 235 1 the the DET crl-15022 235 2 best good ADJ crl-15022 235 3 method method NOUN crl-15022 235 4 is be AUX crl-15022 235 5 probably probably ADV crl-15022 235 6 a a DET crl-15022 235 7 combination combination NOUN crl-15022 235 8 of of ADP crl-15022 235 9 approaches approach NOUN crl-15022 235 10 , , PUNCT crl-15022 235 11 offered offer VERB crl-15022 235 12 on on ADP crl-15022 235 13 a a DET crl-15022 235 14 fairly fairly ADV crl-15022 235 15 regular regular ADJ crl-15022 235 16 basis basis NOUN crl-15022 235 17 . . PUNCT crl-15022 236 1 medicine medicine NOUN crl-15022 236 2 borrows borrow VERB crl-15022 236 3 from from ADP crl-15022 236 4 other other ADJ crl-15022 236 5 disciplines discipline NOUN crl-15022 236 6 when when SCONJ crl-15022 236 7 designing design VERB crl-15022 236 8 communication communication NOUN crl-15022 236 9 components component NOUN crl-15022 236 10 for for ADP crl-15022 236 11 courses course NOUN crl-15022 236 12 , , PUNCT crl-15022 236 13 according accord VERB crl-15022 236 14 to to ADP crl-15022 236 15 some some DET crl-15022 236 16 sources source NOUN crl-15022 236 17 . . PUNCT crl-15022 237 1 librarians librarian NOUN crl-15022 237 2 , , PUNCT crl-15022 237 3 too too ADV crl-15022 237 4 , , PUNCT crl-15022 237 5 can can AUX crl-15022 237 6 learn learn VERB crl-15022 237 7 from from ADP crl-15022 237 8 other other ADJ crl-15022 237 9 professions profession NOUN crl-15022 237 10 . . PUNCT crl-15022 238 1 counseling counseling NOUN crl-15022 238 2 or or CCONJ crl-15022 238 3 even even ADV crl-15022 238 4 medical medical ADJ crl-15022 238 5 curricula curriculum NOUN crl-15022 238 6 can can AUX crl-15022 238 7 be be AUX crl-15022 238 8 modified modify VERB crl-15022 238 9 for for ADP crl-15022 238 10 library library NOUN crl-15022 238 11 schools school NOUN crl-15022 238 12 or or CCONJ crl-15022 238 13 continuing continue VERB crl-15022 238 14 education education NOUN crl-15022 238 15 sessions session NOUN crl-15022 238 16 . . PUNCT crl-15022 239 1 some some DET crl-15022 239 2 library library NOUN crl-15022 239 3 authors author NOUN crl-15022 239 4 write write VERB crl-15022 239 5 about about ADP crl-15022 239 6 such such ADJ crl-15022 239 7 applications application NOUN crl-15022 239 8 . . PUNCT crl-15022 240 1 39 39 NUM crl-15022 240 2 conclusions conclusion NOUN crl-15022 240 3 this this DET crl-15022 240 4 paper paper NOUN crl-15022 240 5 began begin VERB crl-15022 240 6 with with ADP crl-15022 240 7 a a DET crl-15022 240 8 look look NOUN crl-15022 240 9 at at ADP crl-15022 240 10 some some PRON crl-15022 240 11 of of ADP crl-15022 240 12 the the DET crl-15022 240 13 communication communication NOUN crl-15022 240 14 problems problem NOUN crl-15022 240 15 that that PRON crl-15022 240 16 physicians physician NOUN crl-15022 240 17 themselves themselves PRON crl-15022 240 18 have have AUX crl-15022 240 19 identified identify VERB crl-15022 240 20 in in ADP crl-15022 240 21 the the DET crl-15022 240 22 patient patient ADJ crl-15022 240 23 - - PUNCT crl-15022 240 24 physician physician NOUN crl-15022 240 25 relationship relationship NOUN crl-15022 240 26 . . PUNCT crl-15022 241 1 others other NOUN crl-15022 241 2 , , PUNCT crl-15022 241 3 too too ADV crl-15022 241 4 , , PUNCT crl-15022 241 5 such such ADJ crl-15022 241 6 as as ADP crl-15022 241 7 advocates advocate NOUN crl-15022 241 8 of of ADP crl-15022 241 9 the the DET crl-15022 241 10 plain plain ADJ crl-15022 241 11 english english ADJ crl-15022 241 12 movement movement NOUN crl-15022 241 13 , , PUNCT crl-15022 241 14 have have AUX crl-15022 241 15 called call VERB crl-15022 241 16 upon upon SCONJ crl-15022 241 17 physicians physician NOUN crl-15022 241 18 to to PART crl-15022 241 19 simplify simplify VERB crl-15022 241 20 explanations explanation NOUN crl-15022 241 21 , , PUNCT crl-15022 241 22 avoid avoid VERB crl-15022 241 23 undefined undefined ADJ crl-15022 241 24 jargon jargon PROPN crl-15022 241 25 , , PUNCT crl-15022 241 26 and and CCONJ crl-15022 241 27 avoid avoid VERB crl-15022 241 28 using use VERB crl-15022 241 29 language language NOUN crl-15022 241 30 that that PRON crl-15022 241 31 creates create VERB crl-15022 241 32 a a DET crl-15022 241 33 distance distance NOUN crl-15022 241 34 between between ADP crl-15022 241 35 patient patient NOUN crl-15022 241 36 and and CCONJ crl-15022 241 37 physician physician NOUN crl-15022 241 38 . . PUNCT crl-15022 242 1 the the DET crl-15022 242 2 physician physician NOUN crl-15022 242 3 's 's PART crl-15022 242 4 language language NOUN crl-15022 242 5 has have AUX crl-15022 242 6 also also ADV crl-15022 242 7 been be AUX crl-15022 242 8 tied tie VERB crl-15022 242 9 to to ADP crl-15022 242 10 issues issue NOUN crl-15022 242 11 of of ADP crl-15022 242 12 power power NOUN crl-15022 242 13 and and CCONJ crl-15022 242 14 control control NOUN crl-15022 242 15 . . PUNCT crl-15022 243 1 the the DET crl-15022 243 2 negative negative ADJ crl-15022 243 3 outcomes outcome NOUN crl-15022 243 4 of of ADP crl-15022 243 5 physicians physician NOUN crl-15022 243 6 ' ' PART crl-15022 243 7 communication communication NOUN crl-15022 243 8 problems problem NOUN crl-15022 243 9 are be AUX crl-15022 243 10 varied varied ADJ crl-15022 243 11 and and CCONJ crl-15022 243 12 extensive extensive ADJ crl-15022 243 13 . . PUNCT crl-15022 244 1 these these DET crl-15022 244 2 problems problem NOUN crl-15022 244 3 and and CCONJ crl-15022 244 4 their their PRON crl-15022 244 5 outcomes outcome NOUN crl-15022 244 6 are be AUX crl-15022 244 7 relevant relevant ADJ crl-15022 244 8 to to ADP crl-15022 244 9 librarianship librarianship NOUN crl-15022 244 10 , , PUNCT crl-15022 244 11 which which PRON crl-15022 244 12 also also ADV crl-15022 244 13 features feature VERB crl-15022 244 14 jargon jargon PROPN crl-15022 244 15 and and CCONJ crl-15022 244 16 an an DET crl-15022 244 17 environment environment NOUN crl-15022 244 18 that that PRON crl-15022 244 19 reference reference NOUN crl-15022 244 20 communication communication NOUN crl-15022 244 21 55 55 NUM crl-15022 244 22 seems seem VERB crl-15022 244 23 to to PART crl-15022 244 24 lend lend VERB crl-15022 244 25 itself itself PRON crl-15022 244 26 to to ADP crl-15022 244 27 complex complex ADJ crl-15022 244 28 explanations explanation NOUN crl-15022 244 29 . . PUNCT crl-15022 245 1 like like ADP crl-15022 245 2 physicians physician NOUN crl-15022 245 3 , , PUNCT crl-15022 245 4 librarians librarians PROPN crl-15022 245 5 must must AUX crl-15022 245 6 choose choose VERB crl-15022 245 7 whether whether SCONJ crl-15022 245 8 to to PART crl-15022 245 9 view view VERB crl-15022 245 10 the the DET crl-15022 245 11 nature nature NOUN crl-15022 245 12 of of ADP crl-15022 245 13 the the DET crl-15022 245 14 interview interview NOUN crl-15022 245 15 as as ADP crl-15022 245 16 an an DET crl-15022 245 17 opportunity opportunity NOUN crl-15022 245 18 to to PART crl-15022 245 19 control control VERB crl-15022 245 20 information information NOUN crl-15022 245 21 or or CCONJ crl-15022 245 22 as as ADP crl-15022 245 23 an an DET crl-15022 245 24 opportunity opportunity NOUN crl-15022 245 25 to to PART crl-15022 245 26 exchange exchange VERB crl-15022 245 27 information information NOUN crl-15022 245 28 with with ADP crl-15022 245 29 the the DET crl-15022 245 30 library library NOUN crl-15022 245 31 user user NOUN crl-15022 245 32 . . PUNCT crl-15022 246 1 i i PRON crl-15022 246 2 agree agree VERB crl-15022 246 3 with with ADP crl-15022 246 4 those those PRON crl-15022 246 5 who who PRON crl-15022 246 6 urge urge VERB crl-15022 246 7 experts expert NOUN crl-15022 246 8 in in ADP crl-15022 246 9 the the DET crl-15022 246 10 medical medical ADJ crl-15022 246 11 and and CCONJ crl-15022 246 12 library library NOUN crl-15022 246 13 worlds world NOUN crl-15022 246 14 to to PART crl-15022 246 15 rethink rethink VERB crl-15022 246 16 their their PRON crl-15022 246 17 relationships relationship NOUN crl-15022 246 18 to to ADP crl-15022 246 19 nonexperts nonexpert NOUN crl-15022 246 20 , , PUNCT crl-15022 246 21 and and CCONJ crl-15022 246 22 to to PART crl-15022 246 23 work work VERB crl-15022 246 24 toward toward ADP crl-15022 246 25 the the DET crl-15022 246 26 sharing sharing NOUN crl-15022 246 27 of of ADP crl-15022 246 28 knowledge knowledge NOUN crl-15022 246 29 using use VERB crl-15022 246 30 referent referent NOUN crl-15022 246 31 power power NOUN crl-15022 246 32 rather rather ADV crl-15022 246 33 than than ADP crl-15022 246 34 the the DET crl-15022 246 35 monopolization monopolization NOUN crl-15022 246 36 of of ADP crl-15022 246 37 knowledge knowledge NOUN crl-15022 246 38 , , PUNCT crl-15022 246 39 which which PRON crl-15022 246 40 is be AUX crl-15022 246 41 often often ADV crl-15022 246 42 typical typical ADJ crl-15022 246 43 of of ADP crl-15022 246 44 expert expert NOUN crl-15022 246 45 power power NOUN crl-15022 246 46 . . PUNCT crl-15022 247 1 some some DET crl-15022 247 2 physicians physician NOUN crl-15022 247 3 are be AUX crl-15022 247 4 learning learn VERB crl-15022 247 5 to to PART crl-15022 247 6 cultivate cultivate VERB crl-15022 247 7 skills skill NOUN crl-15022 247 8 " " PUNCT crl-15022 247 9 that that SCONJ crl-15022 247 10 respect respect NOUN crl-15022 247 11 patients patient NOUN crl-15022 247 12 ' ' PART crl-15022 247 13 intelligence intelligence NOUN crl-15022 247 14 , , PUNCT crl-15022 247 15 acknowledge acknowledge VERB crl-15022 247 16 their their PRON crl-15022 247 17 needs need NOUN crl-15022 247 18 , , PUNCT crl-15022 247 19 accept accept VERB crl-15022 247 20 their their PRON crl-15022 247 21 feelings feeling NOUN crl-15022 247 22 , , PUNCT crl-15022 247 23 value value VERB crl-15022 247 24 their their PRON crl-15022 247 25 opinions opinion NOUN crl-15022 247 26 , , PUNCT crl-15022 247 27 and and CCONJ crl-15022 247 28 promote promote VERB crl-15022 247 29 collaboration collaboration NOUN crl-15022 247 30 in in ADP crl-15022 247 31 decision decision NOUN crl-15022 247 32 making making NOUN crl-15022 247 33 . . PUNCT crl-15022 247 34 " " PUNCT crl-15022 248 1 40 40 NUM crl-15022 248 2 the the DET crl-15022 248 3 library library NOUN crl-15022 248 4 world world NOUN crl-15022 248 5 also also ADV crl-15022 248 6 must must AUX crl-15022 248 7 heighten heighten VERB crl-15022 248 8 its its PRON crl-15022 248 9 awareness awareness NOUN crl-15022 248 10 of of ADP crl-15022 248 11 the the DET crl-15022 248 12 issues issue NOUN crl-15022 248 13 presented present VERB crl-15022 248 14 here here ADV crl-15022 248 15 , , PUNCT crl-15022 248 16 through through ADP crl-15022 248 17 library library NOUN crl-15022 248 18 schools school NOUN crl-15022 248 19 placing place VERB crl-15022 248 20 greater great ADJ crl-15022 248 21 emphasis emphasis NOUN crl-15022 248 22 on on ADP crl-15022 248 23 interpersonal interpersonal ADJ crl-15022 248 24 communication communication NOUN crl-15022 248 25 , , PUNCT crl-15022 248 26 through through ADP crl-15022 248 27 on on ADP crl-15022 248 28 - - PUNCT crl-15022 248 29 the the DET crl-15022 248 30 - - PUNCT crl-15022 248 31 job job NOUN crl-15022 248 32 training training NOUN crl-15022 248 33 , , PUNCT crl-15022 248 34 through through ADP crl-15022 248 35 qualitybased qualitybase VERB crl-15022 248 36 evaluation evaluation NOUN crl-15022 248 37 , , PUNCT crl-15022 248 38 and and CCONJ crl-15022 248 39 , , PUNCT crl-15022 248 40 most most ADV crl-15022 248 41 important important ADJ crl-15022 248 42 , , PUNCT crl-15022 248 43 through through ADP crl-15022 248 44 a a DET crl-15022 248 45 commitment commitment NOUN crl-15022 248 46 to to PART crl-15022 248 47 lower lower VERB crl-15022 248 48 the the DET crl-15022 248 49 communication communication NOUN crl-15022 248 50 barriers barrier NOUN crl-15022 248 51 between between ADP crl-15022 248 52 librarians librarian NOUN crl-15022 248 53 and and CCONJ crl-15022 248 54 library library NOUN crl-15022 248 55 users user NOUN crl-15022 248 56 . . PUNCT crl-15022 249 1 notes note NOUN crl-15022 249 2 1 1 NUM crl-15022 249 3 . . PROPN crl-15022 249 4 carolyn carolyn PROPN crl-15022 249 5 j. j. PROPN crl-15022 249 6 radcliff radcliff PROPN crl-15022 249 7 , , PUNCT crl-15022 249 8 " " PUNCT crl-15022 249 9 interpersonal interpersonal ADJ crl-15022 249 10 communications communication NOUN crl-15022 249 11 with with ADP crl-15022 249 12 library library NOUN crl-15022 249 13 patrons patron NOUN crl-15022 249 14 : : PUNCT crl-15022 249 15 physician physician ADJ crl-15022 249 16 - - PUNCT crl-15022 249 17 patient patient NOUN crl-15022 249 18 research research NOUN crl-15022 249 19 models model NOUN crl-15022 249 20 , , PUNCT crl-15022 249 21 " " PUNCT crl-15022 249 22 rq rq X crl-15022 249 23 34 34 NUM crl-15022 249 24 ( ( PUNCT crl-15022 249 25 summer summer NOUN crl-15022 249 26 1995 1995 NUM crl-15022 249 27 ): ): PUNCT crl-15022 249 28 497 497 NUM crl-15022 249 29 - - SYM crl-15022 249 30 506 506 NUM crl-15022 249 31 . . NUM crl-15022 249 32 2 2 NUM crl-15022 249 33 . . PROPN crl-15022 249 34 robert robert PROPN crl-15022 249 35 s. s. PROPN crl-15022 249 36 taylor taylor PROPN crl-15022 249 37 , , PUNCT crl-15022 249 38 " " PUNCT crl-15022 249 39 question question NOUN crl-15022 249 40 - - PUNCT crl-15022 249 41 negotiation negotiation NOUN crl-15022 249 42 and and CCONJ crl-15022 249 43 information information NOUN crl-15022 249 44 seeking seek VERB crl-15022 249 45 in in ADP crl-15022 249 46 libraries library NOUN crl-15022 249 47 , , PUNCT crl-15022 249 48 " " PUNCT crl-15022 249 49 college college NOUN crl-15022 249 50 & & CCONJ crl-15022 249 51 research research PROPN crl-15022 249 52 libraries library NOUN crl-15022 249 53 29 29 NUM crl-15022 249 54 ( ( PUNCT crl-15022 249 55 may may AUX crl-15022 249 56 1968 1968 NUM crl-15022 249 57 ): ): PUNCT crl-15022 249 58 180 180 NUM crl-15022 249 59 . . NUM crl-15022 249 60 3 3 X crl-15022 249 61 . . X crl-15022 249 62 lynda lynda PROPN crl-15022 249 63 m m PROPN crl-15022 249 64 . . PUNCT crl-15022 250 1 baker baker PROPN crl-15022 250 2 , , PUNCT crl-15022 250 3 " " PUNCT crl-15022 250 4 physician physician ADJ crl-15022 250 5 - - PUNCT crl-15022 250 6 patient patient NOUN crl-15022 250 7 communication communication NOUN crl-15022 250 8 from from ADP crl-15022 250 9 the the DET crl-15022 250 10 perspective perspective NOUN crl-15022 250 11 of of ADP crl-15022 250 12 library library NOUN crl-15022 250 13 and and CCONJ crl-15022 250 14 information information NOUN crl-15022 250 15 science science NOUN crl-15022 250 16 , , PUNCT crl-15022 250 17 " " PUNCT crl-15022 250 18 bulletin bulletin NOUN crl-15022 250 19 of of ADP crl-15022 250 20 the the DET crl-15022 250 21 medical medical PROPN crl-15022 250 22 library library PROPN crl-15022 250 23 association association PROPN crl-15022 250 24 82 82 PROPN crl-15022 250 25 ( ( PUNCT crl-15022 250 26 jan jan PROPN crl-15022 250 27 . . PROPN crl-15022 250 28 1994 1994 NUM crl-15022 250 29 ): ): PUNCT crl-15022 250 30 36 36 NUM crl-15022 250 31 - - SYM crl-15022 250 32 42 42 NUM crl-15022 250 33 . . PUNCT crl-15022 251 1 4 4 X crl-15022 251 2 . . PROPN crl-15022 251 3 philip philip PROPN crl-15022 251 4 ley ley PROPN crl-15022 251 5 , , PUNCT crl-15022 251 6 communicating communicate VERB crl-15022 251 7 with with ADP crl-15022 251 8 patients patient NOUN crl-15022 251 9 : : PUNCT crl-15022 251 10 improving improve VERB crl-15022 251 11 communication communication NOUN crl-15022 251 12 , , PUNCT crl-15022 251 13 satisfa satisfa PROPN crl-15022 251 14 ction ction NOUN crl-15022 251 15 and and CCONJ crl-15022 251 16 compliance compliance NOUN crl-15022 251 17 ( ( PUNCT crl-15022 251 18 london london PROPN crl-15022 251 19 : : PUNCT crl-15022 251 20 croom croom PROPN crl-15022 251 21 helm helm PROPN crl-15022 251 22 , , PUNCT crl-15022 251 23 1988 1988 NUM crl-15022 251 24 ) ) PUNCT crl-15022 251 25 : : PUNCT crl-15022 252 1 25 25 NUM crl-15022 252 2 . . PUNCT crl-15022 253 1 5 5 X crl-15022 253 2 . . X crl-15022 253 3 barbara barbara PROPN crl-15022 253 4 m. m. PROPN crl-15022 253 5 korsch korsch PROPN crl-15022 253 6 and and CCONJ crl-15022 253 7 others other NOUN crl-15022 253 8 , , PUNCT crl-15022 253 9 " " PUNCT crl-15022 253 10 gaps gap NOUN crl-15022 253 11 in in ADP crl-15022 253 12 doctor doctor NOUN crl-15022 253 13 - - PUNCT crl-15022 253 14 patient patient NOUN crl-15022 253 15 communication communication NOUN crl-15022 253 16 , , PUNCT crl-15022 253 17 " " PUNCT crl-15022 253 18 pediatrics pediatric NOUN crl-15022 253 19 42 42 NUM crl-15022 253 20 ( ( PUNCT crl-15022 253 21 nov nov PROPN crl-15022 253 22 . . PROPN crl-15022 253 23 1968 1968 NUM crl-15022 253 24 ): ): PUNCT crl-15022 253 25 862 862 NUM crl-15022 253 26 ; ; PUNCT crl-15022 253 27 donna donna PROPN crl-15022 253 28 m. m. PROPN crl-15022 253 29 musialowski musialowski PROPN crl-15022 253 30 , , PUNCT crl-15022 253 31 " " PUNCT crl-15022 253 32 perceptions perception NOUN crl-15022 253 33 of of ADP crl-15022 253 34 physicians physician NOUN crl-15022 253 35 as as ADP crl-15022 253 36 a a DET crl-15022 253 37 function function NOUN crl-15022 253 38 of of ADP crl-15022 253 39 medical medical ADJ crl-15022 253 40 jargon jargon NOUN crl-15022 253 41 and and CCONJ crl-15022 253 42 subjects subject NOUN crl-15022 253 43 ' ' PART crl-15022 253 44 authoritarianism authoritarianism NOUN crl-15022 253 45 , , PUNCT crl-15022 253 46 " " PUNCT crl-15022 253 47 representative representative ADJ crl-15022 253 48 research research NOUN crl-15022 253 49 in in ADP crl-15022 253 50 social social ADJ crl-15022 253 51 psychology psychology NOUN crl-15022 253 52 18 18 NUM crl-15022 253 53 ( ( PUNCT crl-15022 253 54 1988 1988 NUM crl-15022 253 55 ): ): PUNCT crl-15022 253 56 314 314 NUM crl-15022 253 57 ; ; PUNCT crl-15022 253 58 barbara barbara PROPN crl-15022 253 59 wilson wilson PROPN crl-15022 253 60 , , PUNCT crl-15022 253 61 " " PUNCT crl-15022 253 62 improving improve VERB crl-15022 253 63 recall recall NOUN crl-15022 253 64 of of ADP crl-15022 253 65 health health NOUN crl-15022 253 66 service service NOUN crl-15022 253 67 information information NOUN crl-15022 253 68 , , PUNCT crl-15022 253 69 " " PUNCT crl-15022 253 70 clinical clinical ADJ crl-15022 253 71 rehabilitation rehabilitation NOUN crl-15022 253 72 3 3 NUM crl-15022 253 73 ( ( PUNCT crl-15022 253 74 1989 1989 NUM crl-15022 253 75 ): ): PUNCT crl-15022 253 76 275 275 NUM crl-15022 253 77 - - SYM crl-15022 253 78 79 79 NUM crl-15022 253 79 ; ; PUNCT crl-15022 253 80 stuart stuart PROPN crl-15022 253 81 g. g. PROPN crl-15022 253 82 finder finder PROPN crl-15022 253 83 , , PUNCT crl-15022 253 84 " " PUNCT crl-15022 253 85 attitudes attitude NOUN crl-15022 253 86 and and CCONJ crl-15022 253 87 discourse discourse VERB crl-15022 253 88 : : PUNCT crl-15022 253 89 the the DET crl-15022 253 90 words word NOUN crl-15022 253 91 of of ADP crl-15022 253 92 medicine medicine NOUN crl-15022 253 93 , , PUNCT crl-15022 253 94 " " PUNCT crl-15022 253 95 journal journal NOUN crl-15022 253 96 of of ADP crl-15022 253 97 the the DET crl-15022 253 98 american american PROPN crl-15022 253 99 medical medical PROPN crl-15022 253 100 a a DET crl-15022 253 101 ssociation ssociation NOUN crl-15022 253 102 268 268 NUM crl-15022 253 103 ( ( PUNCT crl-15022 253 104 nov nov PROPN crl-15022 253 105 . . PROPN crl-15022 253 106 4 4 NUM crl-15022 253 107 , , PUNCT crl-15022 253 108 1992 1992 NUM crl-15022 253 109 ): ): PUNCT crl-15022 253 110 2449 2449 NUM crl-15022 253 111 , , PUNCT crl-15022 253 112 2453 2453 NUM crl-15022 253 113 ; ; PUNCT crl-15022 253 114 larry larry PROPN crl-15022 253 115 westreich westreich PROPN crl-15022 253 116 , , PUNCT crl-15022 253 117 " " PUNCT crl-15022 253 118 doctors doctor NOUN crl-15022 253 119 and and CCONJ crl-15022 253 120 language language NOUN crl-15022 253 121 : : PUNCT crl-15022 253 122 how how SCONJ crl-15022 253 123 we we PRON crl-15022 253 124 confuse confuse VERB crl-15022 253 125 our our PRON crl-15022 253 126 patients patient NOUN crl-15022 253 127 , , PUNCT crl-15022 253 128 " " PUNCT crl-15022 253 129 journal journal NOUN crl-15022 253 130 of of ADP crl-15022 253 131 the the DET crl-15022 253 132 a a DET crl-15022 253 133 merican merican ADJ crl-15022 253 134 medical medical PROPN crl-15022 253 135 association association NOUN crl-15022 253 136 265 265 NUM crl-15022 253 137 ( ( PUNCT crl-15022 253 138 jan jan PROPN crl-15022 253 139 . . PROPN crl-15022 253 140 2 2 NUM crl-15022 253 141 , , PUNCT crl-15022 253 142 1991 1991 NUM crl-15022 253 143 ): ): PUNCT crl-15022 253 144 117 117 NUM crl-15022 253 145 . . NUM crl-15022 253 146 6 6 NUM crl-15022 253 147 . . X crl-15022 253 148 timothy timothy PROPN crl-15022 253 149 w. w. PROPN crl-15022 253 150 anderson anderson PROPN crl-15022 253 151 and and CCONJ crl-15022 253 152 david david PROPN crl-15022 253 153 t. t. PROPN crl-15022 253 154 helm helm PROPN crl-15022 253 155 , , PUNCT crl-15022 253 156 " " PUNCT crl-15022 253 157 the the DET crl-15022 253 158 physician physician ADJ crl-15022 253 159 - - PUNCT crl-15022 253 160 patient patient NOUN crl-15022 253 161 encounter encounter NOUN crl-15022 253 162 : : PUNCT crl-15022 253 163 a a DET crl-15022 253 164 process process NOUN crl-15022 253 165 of of ADP crl-15022 253 166 reality reality NOUN crl-15022 253 167 negotiation negotiation NOUN crl-15022 253 168 , , PUNCT crl-15022 253 169 " " PUNCT crl-15022 253 170 in in ADP crl-15022 253 171 patients patient NOUN crl-15022 253 172 , , PUNCT crl-15022 253 173 physicians physician NOUN crl-15022 253 174 , , PUNCT crl-15022 253 175 and and CCONJ crl-15022 253 176 illness illness NOUN crl-15022 253 177 : : PUNCT crl-15022 253 178 a a DET crl-15022 253 179 sourcebook sourcebook NOUN crl-15022 253 180 in in ADP crl-15022 253 181 behavioral behavioral ADJ crl-15022 253 182 science science NOUN crl-15022 253 183 and and CCONJ crl-15022 253 184 health health NOUN crl-15022 253 185 , , PUNCT crl-15022 253 186 ed ed NOUN crl-15022 253 187 . . PUNCT crl-15022 254 1 e. e. PROPN crl-15022 254 2 gartly gartly PROPN crl-15022 254 3 jaco jaco PROPN crl-15022 254 4 ( ( PUNCT crl-15022 254 5 new new PROPN crl-15022 254 6 york york PROPN crl-15022 254 7 : : PUNCT crl-15022 254 8 free free ADJ crl-15022 254 9 pr pr PROPN crl-15022 254 10 . . PROPN crl-15022 254 11 , , PUNCT crl-15022 254 12 1979 1979 NUM crl-15022 254 13 ): ): PUNCT crl-15022 254 14 266 266 NUM crl-15022 254 15 . . PUNCT crl-15022 255 1 7 7 NUM crl-15022 255 2 . . X crl-15022 255 3 john john PROPN crl-15022 255 4 locke locke PROPN crl-15022 255 5 , , PUNCT crl-15022 255 6 an an DET crl-15022 255 7 essay essay NOUN crl-15022 255 8 concerning concern VERB crl-15022 255 9 huma huma PROPN crl-15022 255 10 n n X crl-15022 255 11 understanding understanding NOUN crl-15022 255 12 ( ( PUNCT crl-15022 255 13 oxford oxford PROPN crl-15022 255 14 : : PUNCT crl-15022 255 15 oxford oxford PROPN crl-15022 255 16 univ univ PROPN crl-15022 255 17 . . PUNCT crl-15022 256 1 pr pr PROPN crl-15022 256 2 . . PROPN crl-15022 256 3 , , PUNCT crl-15022 256 4 1975 1975 NUM crl-15022 256 5 ) ) PUNCT crl-15022 256 6 . . PUNCT crl-15022 257 1 quoted quote VERB crl-15022 257 2 in in ADP crl-15022 257 3 talbot talbot PROPN crl-15022 257 4 j. j. PROPN crl-15022 257 5 taylor taylor PROPN crl-15022 257 6 's 's PROPN crl-15022 257 7 , , PUNCT crl-15022 257 8 " " PUNCT crl-15022 257 9 do do AUX crl-15022 257 10 you you PRON crl-15022 257 11 understand understand VERB crl-15022 257 12 ? ? PUNCT crl-15022 258 1 criteria criterion NOUN crl-15022 258 2 of of ADP crl-15022 258 3 understanding understanding NOUN crl-15022 258 4 in in ADP crl-15022 258 5 verbal verbal ADJ crl-15022 258 6 interaction interaction NOUN crl-15022 258 7 , , PUNCT crl-15022 258 8 " " PUNCT crl-15022 258 9 language language NOUN crl-15022 258 10 and and CCONJ crl-15022 258 11 communication communication NOUN crl-15022 258 12 6 6 NUM crl-15022 258 13 ( ( PUNCT crl-15022 258 14 1986 1986 NUM crl-15022 258 15 ): ): PUNCT crl-15022 258 16 171 171 NUM crl-15022 258 17 . . PUNCT crl-15022 258 18 56 56 NUM crl-15022 258 19 college college PROPN crl-15022 258 20 & & CCONJ crl-15022 258 21 research research PROPN crl-15022 258 22 libraries librarie VERB crl-15022 258 23 january january PROPN crl-15022 258 24 1996 1996 NUM crl-15022 258 25 8 8 NUM crl-15022 258 26 . . PROPN crl-15022 258 27 terry terry PROPN crl-15022 258 28 winograd winograd PROPN crl-15022 258 29 , , PUNCT crl-15022 258 30 " " PUNCT crl-15022 258 31 a a DET crl-15022 258 32 framework framework NOUN crl-15022 258 33 for for ADP crl-15022 258 34 understanding understand VERB crl-15022 258 35 discourse discourse NOUN crl-15022 258 36 , , PUNCT crl-15022 258 37 " " PUNCT crl-15022 258 38 in in ADP crl-15022 258 39 cognitive cognitive ADJ crl-15022 258 40 processes process NOUN crl-15022 258 41 in in ADP crl-15022 258 42 comprehension comprehension NOUN crl-15022 258 43 , , PUNCT crl-15022 258 44 eds ed NOUN crl-15022 258 45 . . PUNCT crl-15022 259 1 marcel marcel VERB crl-15022 259 2 adam adam PROPN crl-15022 259 3 just just ADV crl-15022 259 4 and and CCONJ crl-15022 259 5 patricia patricia PROPN crl-15022 259 6 a. a. NOUN crl-15022 259 7 carpenter carpenter PROPN crl-15022 259 8 ( ( PUNCT crl-15022 259 9 hillsdale hillsdale PROPN crl-15022 259 10 , , PUNCT crl-15022 259 11 n n NOUN crl-15022 259 12 .j .j PROPN crl-15022 259 13 . . PUNCT crl-15022 259 14 : : PUNCT crl-15022 260 1 erlbaum erlbaum PROPN crl-15022 260 2 , , PUNCT crl-15022 260 3 1977 1977 NUM crl-15022 260 4 ): ): PUNCT crl-15022 260 5 63 63 NUM crl-15022 260 6 - - SYM crl-15022 260 7 88 88 NUM crl-15022 260 8 . . PUNCT crl-15022 261 1 for for ADP crl-15022 261 2 a a DET crl-15022 261 3 good good ADJ crl-15022 261 4 exploration exploration NOUN crl-15022 261 5 of of ADP crl-15022 261 6 linguistic linguistic ADJ crl-15022 261 7 processing processing NOUN crl-15022 261 8 , , PUNCT crl-15022 261 9 see see VERB crl-15022 261 10 stuart stuart PROPN crl-15022 261 11 glogoff glogoff PROPN crl-15022 261 12 ' ' PART crl-15022 261 13 s s PROPN crl-15022 261 14 , , PUNCT crl-15022 261 15 " " PUNCT crl-15022 261 16 communication communication NOUN crl-15022 261 17 theory theory NOUN crl-15022 261 18 's 's PART crl-15022 261 19 role role NOUN crl-15022 261 20 in in ADP crl-15022 261 21 the the DET crl-15022 261 22 reference reference NOUN crl-15022 261 23 interview interview NOUN crl-15022 261 24 , , PUNCT crl-15022 261 25 " " PUNCT crl-15022 261 26 drexel drexel PROPN crl-15022 261 27 library library PROPN crl-15022 261 28 quarterly quarterly PROPN crl-15022 261 29 19 19 NUM crl-15022 261 30 ( ( PUNCT crl-15022 261 31 spring spring NOUN crl-15022 261 32 1983 1983 NUM crl-15022 261 33 ): ): PUNCT crl-15022 261 34 56 56 NUM crl-15022 261 35 - - SYM crl-15022 261 36 72 72 NUM crl-15022 261 37 . . PUNCT crl-15022 262 1 for for ADP crl-15022 262 2 a a DET crl-15022 262 3 discussion discussion NOUN crl-15022 262 4 of of ADP crl-15022 262 5 schema schema PROPN crl-15022 262 6 theory theory NOUN crl-15022 262 7 as as SCONJ crl-15022 262 8 it it PRON crl-15022 262 9 relates relate VERB crl-15022 262 10 to to ADP crl-15022 262 11 libraries library NOUN crl-15022 262 12 , , PUNCT crl-15022 262 13 see see VERB crl-15022 262 14 barbara barbara PROPN crl-15022 262 15 doyle doyle NOUN crl-15022 262 16 - - PUNCT crl-15022 262 17 wilch wilch NOUN crl-15022 262 18 and and CCONJ crl-15022 262 19 marian marian PROPN crl-15022 262 20 i. i. PROPN crl-15022 262 21 miller miller PROPN crl-15022 262 22 's 's PART crl-15022 262 23 " " PUNCT crl-15022 262 24 mediation mediation NOUN crl-15022 262 25 and and CCONJ crl-15022 262 26 schemata schemata NOUN crl-15022 262 27 theory theory NOUN crl-15022 262 28 in in ADP crl-15022 262 29 meaningful meaningful ADJ crl-15022 262 30 learning learning NOUN crl-15022 262 31 : : PUNCT crl-15022 262 32 the the DET crl-15022 262 33 academic academic ADJ crl-15022 262 34 librarian librarian NOUN crl-15022 262 35 's 's PART crl-15022 262 36 role role NOUN crl-15022 262 37 in in ADP crl-15022 262 38 the the DET crl-15022 262 39 educational educational ADJ crl-15022 262 40 process process NOUN crl-15022 262 41 , , PUNCT crl-15022 262 42 " " PUNCT crl-15022 262 43 reference reference NOUN crl-15022 262 44 librarian librarian PROPN crl-15022 262 45 37 37 NUM crl-15022 262 46 ( ( PUNCT crl-15022 262 47 1992 1992 NUM crl-15022 262 48 ): ): PUNCT crl-15022 262 49 121 121 NUM crl-15022 262 50 - - SYM crl-15022 262 51 27 27 NUM crl-15022 262 52 . . NUM crl-15022 262 53 9 9 NUM crl-15022 262 54 . . X crl-15022 263 1 rachael rachael PROPN crl-15022 263 2 naismith naismith PROPN crl-15022 263 3 and and CCONJ crl-15022 263 4 joan joan PROPN crl-15022 263 5 stein stein PROPN crl-15022 263 6 , , PUNCT crl-15022 263 7 " " PUNCT crl-15022 263 8 library library NOUN crl-15022 263 9 jargon jargon NOUN crl-15022 263 10 : : PUNCT crl-15022 263 11 student student NOUN crl-15022 263 12 comprehension comprehension NOUN crl-15022 263 13 of of ADP crl-15022 263 14 technical technical ADJ crl-15022 263 15 language language NOUN crl-15022 263 16 used use VERB crl-15022 263 17 by by ADP crl-15022 263 18 librarians librarian NOUN crl-15022 263 19 , , PUNCT crl-15022 263 20 " " PUNCT crl-15022 263 21 college college NOUN crl-15022 263 22 & & CCONJ crl-15022 263 23 research research PROPN crl-15022 263 24 libraries librarie VERB crl-15022 263 25 50 50 NUM crl-15022 263 26 ( ( PUNCT crl-15022 263 27 sept sept PROPN crl-15022 263 28 . . PROPN crl-15022 263 29 1989 1989 NUM crl-15022 263 30 ): ): PUNCT crl-15022 264 1 543 543 NUM crl-15022 264 2 - - SYM crl-15022 264 3 52 52 NUM crl-15022 264 4 . . NUM crl-15022 264 5 10 10 NUM crl-15022 264 6 . . PROPN crl-15022 264 7 dean dean PROPN crl-15022 264 8 c. c. PROPN crl-15022 264 9 barnlund barnlund PROPN crl-15022 264 10 , , PUNCT crl-15022 264 11 " " PUNCT crl-15022 264 12 the the DET crl-15022 264 13 mystification mystification NOUN crl-15022 264 14 of of ADP crl-15022 264 15 meaning meaning NOUN crl-15022 264 16 : : PUNCT crl-15022 264 17 doctor doctor NOUN crl-15022 264 18 - - PUNCT crl-15022 264 19 patient patient NOUN crl-15022 264 20 encounters encounter NOUN crl-15022 264 21 , , PUNCT crl-15022 264 22 " " PUNCT crl-15022 264 23 journal journal NOUN crl-15022 264 24 of of ADP crl-15022 264 25 medical medical ADJ crl-15022 264 26 education education NOUN crl-15022 264 27 51 51 NUM crl-15022 264 28 ( ( PUNCT crl-15022 264 29 sept sept PROPN crl-15022 264 30 . . PROPN crl-15022 264 31 1976 1976 NUM crl-15022 264 32 ): ): PUNCT crl-15022 264 33 722 722 NUM crl-15022 264 34 . . NUM crl-15022 264 35 11 11 NUM crl-15022 264 36 . . PUNCT crl-15022 265 1 john john PROPN crl-15022 265 2 cullen cullen PROPN crl-15022 265 3 , , PUNCT crl-15022 265 4 the the DET crl-15022 265 5 structure structure NOUN crl-15022 265 6 of of ADP crl-15022 265 7 professionalism professionalism NOUN crl-15022 265 8 ( ( PUNCT crl-15022 265 9 new new PROPN crl-15022 265 10 york york PROPN crl-15022 265 11 : : PUNCT crl-15022 265 12 princeton princeton PROPN crl-15022 265 13 , , PUNCT crl-15022 265 14 1978 1978 NUM crl-15022 265 15 ): ): PUNCT crl-15022 265 16 180 180 NUM crl-15022 265 17 ; ; PUNCT crl-15022 265 18 frank frank PROPN crl-15022 265 19 h h NOUN crl-15022 265 20 . . PUNCT crl-15022 266 1 spaulding spaulde VERB crl-15022 266 2 , , PUNCT crl-15022 266 3 " " PUNCT crl-15022 266 4 image image NOUN crl-15022 266 5 of of ADP crl-15022 266 6 the the DET crl-15022 266 7 librarian/ librarian/ NUM crl-15022 266 8 information information NOUN crl-15022 266 9 professional professional ADJ crl-15022 266 10 ; ; PUNCT crl-15022 266 11 a a DET crl-15022 266 12 special special ADJ crl-15022 266 13 libraries librarie VERB crl-15022 266 14 association association NOUN crl-15022 266 15 presidential presidential ADJ crl-15022 266 16 task task NOUN crl-15022 266 17 force force NOUN crl-15022 266 18 , , PUNCT crl-15022 266 19 " " PUNCT crl-15022 266 20 ifla ifla PROPN crl-15022 266 21 journal journal PROPN crl-15022 266 22 15 15 NUM crl-15022 266 23 ( ( PUNCT crl-15022 266 24 1989 1989 NUM crl-15022 266 25 ) ) PUNCT crl-15022 266 26 : : PUNCT crl-15022 266 27 321 321 NUM crl-15022 266 28 ; ; PUNCT crl-15022 266 29 judith judith PROPN crl-15022 266 30 rodin rodin NOUN crl-15022 266 31 and and CCONJ crl-15022 266 32 irving irving PROPN crl-15022 266 33 l. l. PROPN crl-15022 266 34 janis janis PROPN crl-15022 266 35 , , PUNCT crl-15022 266 36 " " PUNCT crl-15022 266 37 the the DET crl-15022 266 38 social social ADJ crl-15022 266 39 power power NOUN crl-15022 266 40 of of ADP crl-15022 266 41 health health NOUN crl-15022 266 42 - - PUNCT crl-15022 266 43 case case NOUN crl-15022 266 44 practitioners practitioner NOUN crl-15022 266 45 as as ADP crl-15022 266 46 agents agent NOUN crl-15022 266 47 of of ADP crl-15022 266 48 change change NOUN crl-15022 266 49 , , PUNCT crl-15022 266 50 " " PUNCT crl-15022 266 51 journal journal PROPN crl-15022 266 52 of of ADP crl-15022 266 53 social social ADJ crl-15022 266 54 issues issue NOUN crl-15022 266 55 35 35 NUM crl-15022 266 56 ( ( PUNCT crl-15022 266 57 1979 1979 NUM crl-15022 266 58 ): ): PUNCT crl-15022 266 59 60 60 NUM crl-15022 266 60 - - SYM crl-15022 266 61 81 81 NUM crl-15022 266 62 ; ; PUNCT crl-15022 266 63 john john PROPN crl-15022 266 64 thibaut thibaut PROPN crl-15022 266 65 , , PUNCT crl-15022 266 66 the the DET crl-15022 266 67 social social ADJ crl-15022 266 68 psychology psychology NOUN crl-15022 266 69 of of ADP crl-15022 266 70 groups group NOUN crl-15022 266 71 ( ( PUNCT crl-15022 266 72 new new PROPN crl-15022 266 73 york york PROPN crl-15022 266 74 : : PUNCT crl-15022 266 75 wiley wiley PROPN crl-15022 266 76 , , PUNCT crl-15022 266 77 1959 1959 NUM crl-15022 266 78 ): ): PUNCT crl-15022 266 79 109 109 NUM crl-15022 266 80 . . NUM crl-15022 266 81 12 12 NUM crl-15022 266 82 . . PUNCT crl-15022 267 1 paul paul PROPN crl-15022 267 2 arntson arntson PROPN crl-15022 267 3 and and CCONJ crl-15022 267 4 david david PROPN crl-15022 267 5 droge droge PROPN crl-15022 267 6 , , PUNCT crl-15022 267 7 " " PUNCT crl-15022 267 8 addressing address VERB crl-15022 267 9 the the DET crl-15022 267 10 value value NOUN crl-15022 267 11 dimension dimension NOUN crl-15022 267 12 of of ADP crl-15022 267 13 health health NOUN crl-15022 267 14 communication communication NOUN crl-15022 267 15 : : PUNCT crl-15022 267 16 a a DET crl-15022 267 17 social social ADJ crl-15022 267 18 science science NOUN crl-15022 267 19 perspective perspective NOUN crl-15022 267 20 , , PUNCT crl-15022 267 21 " " PUNCT crl-15022 267 22 journal journal NOUN crl-15022 267 23 of of ADP crl-15022 267 24 applied apply VERB crl-15022 267 25 communication communication NOUN crl-15022 267 26 research research NOUN crl-15022 267 27 16 16 NUM crl-15022 267 28 ( ( PUNCT crl-15022 267 29 1988 1988 NUM crl-15022 267 30 ): ): PUNCT crl-15022 267 31 6 6 NUM crl-15022 267 32 . . NUM crl-15022 267 33 13 13 NUM crl-15022 267 34 . . PUNCT crl-15022 268 1 judith judith PROPN crl-15022 268 2 lorber lorber PROPN crl-15022 268 3 , , PUNCT crl-15022 268 4 " " PUNCT crl-15022 268 5 good good ADJ crl-15022 268 6 patients patient NOUN crl-15022 268 7 and and CCONJ crl-15022 268 8 problem problem NOUN crl-15022 268 9 patients patient NOUN crl-15022 268 10 : : PUNCT crl-15022 268 11 conformity conformity NOUN crl-15022 268 12 and and CCONJ crl-15022 268 13 deviance deviance NOUN crl-15022 268 14 in in ADP crl-15022 268 15 a a DET crl-15022 268 16 general general ADJ crl-15022 268 17 hospital hospital NOUN crl-15022 268 18 , , PUNCT crl-15022 268 19 " " PUNCT crl-15022 268 20 journal journal PROPN crl-15022 268 21 of of ADP crl-15022 268 22 health health NOUN crl-15022 268 23 and and CCONJ crl-15022 268 24 social social ADJ crl-15022 268 25 behavior behavior NOUN crl-15022 268 26 16 16 NUM crl-15022 268 27 ( ( PUNCT crl-15022 268 28 june june PROPN crl-15022 268 29 1975 1975 NUM crl-15022 268 30 ): ): PUNCT crl-15022 268 31 74 74 NUM crl-15022 268 32 - - SYM crl-15022 268 33 76 76 NUM crl-15022 268 34 . . PUNCT crl-15022 269 1 14 14 NUM crl-15022 269 2 . . PUNCT crl-15022 270 1 rodin rodin NOUN crl-15022 270 2 and and CCONJ crl-15022 270 3 janis janis PROPN crl-15022 270 4 , , PUNCT crl-15022 270 5 " " PUNCT crl-15022 270 6 the the DET crl-15022 270 7 social social ADJ crl-15022 270 8 power power NOUN crl-15022 270 9 of of ADP crl-15022 270 10 health health NOUN crl-15022 270 11 - - PUNCT crl-15022 270 12 care care NOUN crl-15022 270 13 practitioners practitioner NOUN crl-15022 270 14 as as ADP crl-15022 270 15 agents agent NOUN crl-15022 270 16 of of ADP crl-15022 270 17 change change NOUN crl-15022 270 18 . . PUNCT crl-15022 270 19 " " PUNCT crl-15022 271 1 15 15 NUM crl-15022 271 2 . . PUNCT crl-15022 272 1 many many ADJ crl-15022 272 2 articles article NOUN crl-15022 272 3 have have AUX crl-15022 272 4 been be AUX crl-15022 272 5 written write VERB crl-15022 272 6 on on ADP crl-15022 272 7 this this DET crl-15022 272 8 topic topic NOUN crl-15022 272 9 , , PUNCT crl-15022 272 10 including include VERB crl-15022 272 11 : : PUNCT crl-15022 272 12 brian brian PROPN crl-15022 272 13 nielson nielson PROPN crl-15022 272 14 , , PUNCT crl-15022 272 15 " " PUNCT crl-15022 272 16 teacher teacher NOUN crl-15022 272 17 or or CCONJ crl-15022 272 18 intermediary intermediary NOUN crl-15022 272 19 , , PUNCT crl-15022 272 20 " " PUNCT crl-15022 272 21 183 183 NUM crl-15022 272 22 - - SYM crl-15022 272 23 89 89 NUM crl-15022 272 24 ; ; PUNCT crl-15022 272 25 james james PROPN crl-15022 272 26 rettig rettig PROPN crl-15022 272 27 , , PUNCT crl-15022 272 28 " " PUNCT crl-15022 272 29 self self NOUN crl-15022 272 30 - - PUNCT crl-15022 272 31 determining determine VERB crl-15022 272 32 information information NOUN crl-15022 272 33 seekers seeker NOUN crl-15022 272 34 , , PUNCT crl-15022 272 35 " " PUNCT crl-15022 272 36 rq rq X crl-15022 272 37 32 32 NUM crl-15022 272 38 ( ( PUNCT crl-15022 272 39 winter winter NOUN crl-15022 272 40 1992 1992 NUM crl-15022 272 41 ): ): PUNCT crl-15022 272 42 156 156 NUM crl-15022 272 43 - - SYM crl-15022 272 44 63 63 NUM crl-15022 272 45 ; ; PUNCT crl-15022 272 46 james james PROPN crl-15022 272 47 rice rice PROPN crl-15022 272 48 , , PUNCT crl-15022 272 49 " " PUNCT crl-15022 272 50 library library NOUN crl-15022 272 51 - - PUNCT crl-15022 272 52 use use NOUN crl-15022 272 53 instruction instruction NOUN crl-15022 272 54 with with ADP crl-15022 272 55 individual individual ADJ crl-15022 272 56 users user NOUN crl-15022 272 57 : : PUNCT crl-15022 272 58 should should AUX crl-15022 272 59 instruction instruction NOUN crl-15022 272 60 be be AUX crl-15022 272 61 included include VERB crl-15022 272 62 in in ADP crl-15022 272 63 the the DET crl-15022 272 64 reference reference NOUN crl-15022 272 65 interview interview NOUN crl-15022 272 66 ? ? PUNCT crl-15022 272 67 " " PUNCT crl-15022 273 1 reference reference NOUN crl-15022 273 2 librarian librarian PROPN crl-15022 273 3 10 10 NUM crl-15022 273 4 ( ( PUNCT crl-15022 273 5 spring spring NOUN crl-15022 273 6 / / SYM crl-15022 273 7 summer summer NOUN crl-15022 273 8 1984 1984 NUM crl-15022 273 9 ): ): PUNCT crl-15022 273 10 75 75 NUM crl-15022 273 11 - - SYM crl-15022 273 12 84 84 NUM crl-15022 273 13 . . PUNCT crl-15022 274 1 16 16 NUM crl-15022 274 2 . . PUNCT crl-15022 274 3 lyle lyle PROPN crl-15022 274 4 saunders saunder NOUN crl-15022 274 5 and and CCONJ crl-15022 274 6 richard richard PROPN crl-15022 274 7 f. f. PROPN crl-15022 274 8 larson larson PROPN crl-15022 274 9 , , PUNCT crl-15022 274 10 " " PUNCT crl-15022 274 11 medical medical ADJ crl-15022 274 12 vocabulary vocabulary ADJ crl-15022 274 13 knowledge knowledge NOUN crl-15022 274 14 among among ADP crl-15022 274 15 hospital hospital NOUN crl-15022 274 16 patients patient NOUN crl-15022 274 17 , , PUNCT crl-15022 274 18 " " PUNCT crl-15022 274 19 journal journal PROPN crl-15022 274 20 of of ADP crl-15022 274 21 health health NOUN crl-15022 274 22 and and CCONJ crl-15022 274 23 human human ADJ crl-15022 274 24 behavior behavior NOUN crl-15022 274 25 2 2 NUM crl-15022 274 26 ( ( PUNCT crl-15022 274 27 summer summer NOUN crl-15022 274 28 1961 1961 NUM crl-15022 274 29 ): ): PUNCT crl-15022 274 30 86 86 NUM crl-15022 274 31 - - SYM crl-15022 274 32 87 87 NUM crl-15022 274 33 . . PUNCT crl-15022 275 1 17 17 NUM crl-15022 275 2 . . PUNCT crl-15022 276 1 philip philip PROPN crl-15022 276 2 ley ley PROPN crl-15022 276 3 , , PUNCT crl-15022 276 4 " " PUNCT crl-15022 276 5 memory memory NOUN crl-15022 276 6 for for ADP crl-15022 276 7 medical medical ADJ crl-15022 276 8 information information NOUN crl-15022 276 9 , , PUNCT crl-15022 276 10 " " PUNCT crl-15022 276 11 british british ADJ crl-15022 276 12 journal journal PROPN crl-15022 276 13 of of ADP crl-15022 276 14 social social ADJ crl-15022 276 15 and and CCONJ crl-15022 276 16 clinical clinical ADJ crl-15022 276 17 psychology psychology NOUN crl-15022 276 18 18 18 NUM crl-15022 276 19 ( ( PUNCT crl-15022 276 20 1979 1979 NUM crl-15022 276 21 ) ) PUNCT crl-15022 276 22 ): ): PUNCT crl-15022 276 23 252 252 NUM crl-15022 276 24 - - SYM crl-15022 276 25 53 53 NUM crl-15022 276 26 . . NUM crl-15022 276 27 18 18 NUM crl-15022 276 28 . . PROPN crl-15022 276 29 c. c. PROPN crl-15022 276 30 r. r. PROPN crl-15022 276 31 b. b. PROPN crl-15022 276 32 joyce joyce PROPN crl-15022 276 33 , , PUNCT crl-15022 276 34 and and CCONJ crl-15022 276 35 others other NOUN crl-15022 276 36 , , PUNCT crl-15022 276 37 " " PUNCT crl-15022 276 38 quantitative quantitative ADJ crl-15022 276 39 study study NOUN crl-15022 276 40 of of ADP crl-15022 276 41 doctor doctor NOUN crl-15022 276 42 - - PUNCT crl-15022 276 43 patient patient NOUN crl-15022 276 44 communication communication NOUN crl-15022 276 45 , , PUNCT crl-15022 276 46 " " PUNCT crl-15022 276 47 quarterly quarterly ADJ crl-15022 276 48 journal journal NOUN crl-15022 276 49 of of ADP crl-15022 276 50 medicine medicine NOUN crl-15022 276 51 , , PUNCT crl-15022 276 52 new new ADJ crl-15022 276 53 series series NOUN crl-15022 276 54 38 38 NUM crl-15022 276 55 ( ( PUNCT crl-15022 276 56 1969 1969 NUM crl-15022 276 57 ): ): PUNCT crl-15022 276 58 192 192 NUM crl-15022 276 59 . . NUM crl-15022 276 60 19 19 NUM crl-15022 276 61 . . PROPN crl-15022 276 62 warner warner PROPN crl-15022 276 63 v. v. PROPN crl-15022 276 64 slack slack PROPN crl-15022 276 65 , , PUNCT crl-15022 276 66 " " PUNCT crl-15022 276 67 the the DET crl-15022 276 68 patient patient NOUN crl-15022 276 69 's 's PART crl-15022 276 70 right right NOUN crl-15022 276 71 to to PART crl-15022 276 72 decide decide VERB crl-15022 276 73 , , PUNCT crl-15022 276 74 " " PUNCT crl-15022 276 75 lancet lancet PROPN crl-15022 276 76 2 2 NUM crl-15022 276 77 ( ( PUNCT crl-15022 276 78 july july PROPN crl-15022 276 79 30 30 NUM crl-15022 276 80 , , PUNCT crl-15022 276 81 1977 1977 NUM crl-15022 276 82 ): ): PUNCT crl-15022 276 83 240 240 NUM crl-15022 276 84 . . NUM crl-15022 276 85 20 20 NUM crl-15022 276 86 . . PUNCT crl-15022 277 1 analee analee PROPN crl-15022 277 2 e. e. PROPN crl-15022 277 3 beisecker beisecker PROPN crl-15022 277 4 , , PUNCT crl-15022 277 5 " " PUNCT crl-15022 277 6 patient patient ADJ crl-15022 277 7 power power NOUN crl-15022 277 8 in in ADP crl-15022 277 9 doctor doctor NOUN crl-15022 277 10 - - PUNCT crl-15022 277 11 patient patient NOUN crl-15022 277 12 communication communication NOUN crl-15022 277 13 : : PUNCT crl-15022 277 14 what what PRON crl-15022 277 15 do do AUX crl-15022 277 16 we we PRON crl-15022 277 17 know know VERB crl-15022 277 18 ? ? PUNCT crl-15022 277 19 " " PUNCT crl-15022 278 1 health health NOUN crl-15022 278 2 communication communication NOUN crl-15022 278 3 2 2 NUM crl-15022 278 4 ( ( PUNCT crl-15022 278 5 1990 1990 NUM crl-15022 278 6 ): ): PUNCT crl-15022 278 7 109 109 NUM crl-15022 278 8 . . NUM crl-15022 278 9 21 21 NUM crl-15022 278 10 . . PUNCT crl-15022 279 1 kathryn kathryn PROPN crl-15022 279 2 rost rost PROPN crl-15022 279 3 , , PUNCT crl-15022 279 4 william william PROPN crl-15022 279 5 carter carter PROPN crl-15022 279 6 , , PUNCT crl-15022 279 7 and and CCONJ crl-15022 279 8 thomas thomas PROPN crl-15022 279 9 inue inue PROPN crl-15022 279 10 , , PUNCT crl-15022 279 11 " " PUNCT crl-15022 279 12 introduction introduction NOUN crl-15022 279 13 of of ADP crl-15022 279 14 information information NOUN crl-15022 279 15 during during ADP crl-15022 279 16 the the DET crl-15022 279 17 initial initial ADJ crl-15022 279 18 medical medical ADJ crl-15022 279 19 visit visit NOUN crl-15022 279 20 : : PUNCT crl-15022 279 21 consequences consequence NOUN crl-15022 279 22 for for ADP crl-15022 279 23 patient patient ADJ crl-15022 279 24 follow follow NOUN crl-15022 279 25 - - PUNCT crl-15022 279 26 through through NOUN crl-15022 279 27 with with ADP crl-15022 279 28 physician physician ADJ crl-15022 279 29 recommendations recommendation NOUN crl-15022 279 30 for for ADP crl-15022 279 31 medication medication NOUN crl-15022 279 32 , , PUNCT crl-15022 279 33 " " PUNCT crl-15022 279 34 social social ADJ crl-15022 279 35 science science NOUN crl-15022 279 36 and and CCONJ crl-15022 279 37 medicine medicine NOUN crl-15022 279 38 28 28 NUM crl-15022 279 39 ( ( PUNCT crl-15022 279 40 1989 1989 NUM crl-15022 279 41 ): ): PUNCT crl-15022 279 42 321 321 NUM crl-15022 279 43 . . NOUN crl-15022 279 44 22 22 NUM crl-15022 279 45 . . PUNCT crl-15022 280 1 william william PROPN crl-15022 280 2 b. b. PROPN crl-15022 280 3 stiles stiles PROPN crl-15022 280 4 , , PUNCT crl-15022 280 5 " " PUNCT crl-15022 280 6 evaluating evaluate VERB crl-15022 280 7 medical medical ADJ crl-15022 280 8 interview interview NOUN crl-15022 280 9 process process NOUN crl-15022 280 10 components component NOUN crl-15022 280 11 : : PUNCT crl-15022 281 1 null null ADJ crl-15022 281 2 correlations correlation NOUN crl-15022 281 3 with with ADP crl-15022 281 4 outcomes outcome NOUN crl-15022 281 5 may may AUX crl-15022 281 6 be be AUX crl-15022 281 7 misleading misleading ADJ crl-15022 281 8 , , PUNCT crl-15022 281 9 " " PUNCT crl-15022 281 10 medical medical ADJ crl-15022 281 11 care care NOUN crl-15022 281 12 27 27 NUM crl-15022 281 13 ( ( PUNCT crl-15022 281 14 feb feb PROPN crl-15022 281 15 . . PROPN crl-15022 281 16 1989 1989 NUM crl-15022 281 17 ): ): PUNCT crl-15022 281 18 212 212 NUM crl-15022 281 19 - - SYM crl-15022 281 20 20 20 NUM crl-15022 281 21 ; ; PUNCT crl-15022 281 22 sheldon sheldon PROPN crl-15022 281 23 greenfield greenfield PROPN crl-15022 281 24 , , PUNCT crl-15022 281 25 sherrie sherrie PROPN crl-15022 281 26 kaplan kaplan PROPN crl-15022 281 27 and and CCONJ crl-15022 281 28 john john PROPN crl-15022 281 29 e. e. PROPN crl-15022 281 30 ware ware PROPN crl-15022 281 31 , , PUNCT crl-15022 281 32 " " PUNCT crl-15022 281 33 expanding expand VERB crl-15022 281 34 patient patient ADJ crl-15022 281 35 involvement involvement NOUN crl-15022 281 36 in in ADP crl-15022 281 37 care care NOUN crl-15022 281 38 : : PUNCT crl-15022 281 39 effects effect NOUN crl-15022 281 40 on on ADP crl-15022 281 41 patient patient ADJ crl-15022 281 42 outcomes outcome NOUN crl-15022 281 43 , , PUNCT crl-15022 281 44 " " PUNCT crl-15022 281 45 annals annal NOUN crl-15022 281 46 of of ADP crl-15022 281 47 internal internal ADJ crl-15022 281 48 medicine medicine NOUN crl-15022 281 49 102 102 NUM crl-15022 281 50 ( ( PUNCT crl-15022 281 51 1985 1985 NUM crl-15022 281 52 ): ): PUNCT crl-15022 281 53 520 520 NUM crl-15022 281 54 - - SYM crl-15022 281 55 28 28 NUM crl-15022 281 56 . . PUNCT crl-15022 281 57 23 23 NUM crl-15022 281 58 . . PUNCT crl-15022 282 1 greenfield greenfield PROPN crl-15022 282 2 and and CCONJ crl-15022 282 3 others other NOUN crl-15022 282 4 , , PUNCT crl-15022 282 5 ibid ibid VERB crl-15022 282 6 , , PUNCT crl-15022 282 7 526 526 NUM crl-15022 282 8 . . NUM crl-15022 283 1 24 24 NUM crl-15022 283 2 . . PUNCT crl-15022 283 3 beisecker beisecker NOUN crl-15022 283 4 , , PUNCT crl-15022 283 5 " " PUNCT crl-15022 283 6 patient patient ADJ crl-15022 283 7 power power NOUN crl-15022 283 8 in in ADP crl-15022 283 9 doctor doctor NOUN crl-15022 283 10 - - PUNCT crl-15022 283 11 patient patient NOUN crl-15022 283 12 communication communication NOUN crl-15022 283 13 , , PUNCT crl-15022 283 14 " " PUNCT crl-15022 283 15 117 117 NUM crl-15022 283 16 . . NUM crl-15022 283 17 25 25 NUM crl-15022 283 18 . . PUNCT crl-15022 284 1 ralph ralph PROPN crl-15022 284 2 gers ger NOUN crl-15022 284 3 and and CCONJ crl-15022 284 4 lillie lillie PROPN crl-15022 284 5 j. j. PROPN crl-15022 284 6 seward seward PROPN crl-15022 284 7 , , PUNCT crl-15022 284 8 " " PUNCT crl-15022 284 9 improving improve VERB crl-15022 284 10 reference reference NOUN crl-15022 284 11 performance performance NOUN crl-15022 284 12 : : PUNCT crl-15022 284 13 results result NOUN crl-15022 284 14 of of ADP crl-15022 284 15 a a DET crl-15022 284 16 statewide statewide ADJ crl-15022 284 17 study study NOUN crl-15022 284 18 , , PUNCT crl-15022 284 19 " " PUNCT crl-15022 284 20 library library NOUN crl-15022 284 21 journal110 journal110 PROPN crl-15022 284 22 ( ( PUNCT crl-15022 284 23 nov nov PROPN crl-15022 284 24 . . PROPN crl-15022 284 25 1 1 NUM crl-15022 284 26 , , PUNCT crl-15022 284 27 1985 1985 NUM crl-15022 284 28 ): ): PUNCT crl-15022 284 29 32 32 NUM crl-15022 284 30 - - SYM crl-15022 284 31 35 35 NUM crl-15022 284 32 ; ; PUNCT crl-15022 284 33 peter peter PROPN crl-15022 284 34 hernon hernon PROPN crl-15022 284 35 and and CCONJ crl-15022 284 36 charles charles PROPN crl-15022 284 37 mcclure mcclure VERB crl-15022 284 38 , , PUNCT crl-15022 284 39 " " PUNCT crl-15022 284 40 unobtrusive unobtrusive ADJ crl-15022 284 41 reference reference NOUN crl-15022 284 42 testing testing NOUN crl-15022 284 43 : : PUNCT crl-15022 284 44 the the DET crl-15022 284 45 55 55 NUM crl-15022 284 46 % % NOUN crl-15022 284 47 rule rule NOUN crl-15022 284 48 , , PUNCT crl-15022 284 49 " " PUNCT crl-15022 284 50 library library PROPN crl-15022 284 51 journal111 journal111 PROPN crl-15022 284 52 ( ( PUNCT crl-15022 284 53 1986 1986 NUM crl-15022 284 54 ): ): PUNCT crl-15022 284 55 37 37 NUM crl-15022 284 56 - - SYM crl-15022 284 57 41 41 NUM crl-15022 284 58 ; ; PUNCT crl-15022 284 59 peter peter PROPN crl-15022 284 60 hernon hernon PROPN crl-15022 284 61 and and CCONJ crl-15022 284 62 charles charles PROPN crl-15022 284 63 mcclure mcclure VERB crl-15022 284 64 , , PUNCT crl-15022 284 65 " " PUNCT crl-15022 284 66 library library NOUN crl-15022 284 67 reference reference NOUN crl-15022 284 68 service service NOUN crl-15022 284 69 : : PUNCT crl-15022 284 70 an an DET crl-15022 284 71 unrecognized unrecognized ADJ crl-15022 284 72 crisis crisis NOUN crl-15022 284 73 - - PUNCT crl-15022 284 74 a a DET crl-15022 284 75 symposium symposium NOUN crl-15022 284 76 , , PUNCT crl-15022 284 77 " " PUNCT crl-15022 284 78 journal journal NOUN crl-15022 284 79 of of ADP crl-15022 284 80 academic academic ADJ crl-15022 284 81 librarianship librarianship NOUN crl-15022 284 82 13 13 NUM crl-15022 284 83 ( ( PUNCT crl-15022 284 84 may may AUX crl-15022 284 85 1987 1987 NUM crl-15022 284 86 ): ): PUNCT crl-15022 284 87 69 69 NUM crl-15022 284 88 - - SYM crl-15022 284 89 80 80 NUM crl-15022 284 90 ; ; PUNCT crl-15022 284 91 charles charles PROPN crl-15022 284 92 a. a. NOUN crl-15022 284 93 bunge bunge PROPN crl-15022 284 94 and and CCONJ crl-15022 284 95 marjorie marjorie PROPN crl-15022 284 96 e. e. PROPN crl-15022 284 97 murfin murfin PROPN crl-15022 284 98 , , PUNCT crl-15022 284 99 " " PUNCT crl-15022 284 100 reference reference NOUN crl-15022 284 101 questions question NOUN crl-15022 284 102 - - PUNCT crl-15022 284 103 data datum NOUN crl-15022 284 104 from from ADP crl-15022 284 105 the the DET crl-15022 284 106 field field NOUN crl-15022 284 107 , , PUNCT crl-15022 284 108 " " PUNCT crl-15022 284 109 rq rq X crl-15022 284 110 27 27 NUM crl-15022 284 111 ( ( PUNCT crl-15022 284 112 fall1987 fall1987 PROPN crl-15022 284 113 ) ) PUNCT crl-15022 284 114 : : PUNCT crl-15022 284 115 15 15 NUM crl-15022 284 116 - - SYM crl-15022 284 117 18 18 NUM crl-15022 284 118 . . NUM crl-15022 284 119 26 26 NUM crl-15022 284 120 . . PUNCT crl-15022 284 121 gers ger NOUN crl-15022 284 122 and and CCONJ crl-15022 284 123 seward seward VERB crl-15022 284 124 , , PUNCT crl-15022 284 125 " " PUNCT crl-15022 284 126 improving improve VERB crl-15022 284 127 reference reference NOUN crl-15022 284 128 performance performance NOUN crl-15022 284 129 . . PUNCT crl-15022 284 130 " " PUNCT crl-15022 285 1 27 27 NUM crl-15022 285 2 . . PUNCT crl-15022 286 1 joan joan PROPN crl-15022 286 2 c. c. PROPN crl-15022 286 3 durrance durrance PROPN crl-15022 286 4 , , PUNCT crl-15022 286 5 " " PUNCT crl-15022 286 6 reference reference NOUN crl-15022 286 7 success success NOUN crl-15022 286 8 : : PUNCT crl-15022 286 9 does do AUX crl-15022 286 10 the the DET crl-15022 286 11 55 55 NUM crl-15022 286 12 percent percent NOUN crl-15022 286 13 rule rule NOUN crl-15022 286 14 tell tell VERB crl-15022 286 15 the the DET crl-15022 286 16 whole whole ADJ crl-15022 286 17 story story NOUN crl-15022 286 18 ? ? PUNCT crl-15022 286 19 " " PUNCT crl-15022 286 20 library library PROPN crl-15022 286 21 journal114 journal114 PROPN crl-15022 286 22 ( ( PUNCT crl-15022 286 23 apr apr NOUN crl-15022 286 24 . . PROPN crl-15022 286 25 15 15 NUM crl-15022 286 26 , , PUNCT crl-15022 286 27 1989 1989 NUM crl-15022 286 28 ): ): PUNCT crl-15022 286 29 35 35 NUM crl-15022 286 30 - - SYM crl-15022 286 31 36 36 NUM crl-15022 286 32 . . PUNCT crl-15022 286 33 28 28 NUM crl-15022 286 34 . . PUNCT crl-15022 287 1 carole carole PROPN crl-15022 287 2 a. a. PROPN crl-15022 287 3 larson larson PROPN crl-15022 287 4 and and CCONJ crl-15022 287 5 laura laura PROPN crl-15022 287 6 k. k. PROPN crl-15022 287 7 dickson dickson PROPN crl-15022 287 8 , , PUNCT crl-15022 287 9 " " PUNCT crl-15022 287 10 developing develop VERB crl-15022 287 11 behavioral behavioral ADJ crl-15022 287 12 desk desk NOUN crl-15022 287 13 performance performance NOUN crl-15022 287 14 standards standard NOUN crl-15022 287 15 , , PUNCT crl-15022 287 16 " " PUNCT crl-15022 287 17 rq rq X crl-15022 287 18 33 33 NUM crl-15022 287 19 ( ( PUNCT crl-15022 287 20 spring spring NOUN crl-15022 287 21 1994 1994 NUM crl-15022 287 22 ): ): PUNCT crl-15022 287 23 349 349 NUM crl-15022 287 24 - - SYM crl-15022 287 25 57 57 NUM crl-15022 287 26 ; ; PUNCT crl-15022 287 27 terry terry PROPN crl-15022 287 28 l. l. PROPN crl-15022 287 29 weech weech PROPN crl-15022 287 30 , , PUNCT crl-15022 287 31 " " PUNCT crl-15022 287 32 who who PRON crl-15022 287 33 's be AUX crl-15022 287 34 giving give VERB crl-15022 287 35 all all DET crl-15022 287 36 those those DET crl-15022 287 37 wrong wrong ADJ crl-15022 287 38 answers answer NOUN crl-15022 287 39 ? ? PUNCT crl-15022 288 1 direct direct ADJ crl-15022 288 2 service service NOUN crl-15022 288 3 and and CCONJ crl-15022 288 4 reference reference NOUN crl-15022 288 5 personnel personnel NOUN crl-15022 288 6 evaluation evaluation NOUN crl-15022 288 7 , , PUNCT crl-15022 288 8 " " PUNCT crl-15022 288 9 reference reference NOUN crl-15022 288 10 librarian librarian PROPN crl-15022 288 11 11 11 NUM crl-15022 288 12 ( ( PUNCT crl-15022 288 13 fall fall NOUN crl-15022 288 14 / / SYM crl-15022 288 15 winter winter NOUN crl-15022 288 16 1984 1984 NUM crl-15022 288 17 ): ): PUNCT crl-15022 288 18 109 109 NUM crl-15022 288 19 - - SYM crl-15022 288 20 22 22 NUM crl-15022 288 21 ; ; PUNCT crl-15022 288 22 david david PROPN crl-15022 288 23 a. a. PROPN crl-15022 288 24 tyckoson tyckoson PROPN crl-15022 288 25 , , PUNCT crl-15022 288 26 " " PUNCT crl-15022 288 27 wrong wrong ADJ crl-15022 288 28 questions question NOUN crl-15022 288 29 , , PUNCT crl-15022 288 30 wrong wrong ADJ crl-15022 288 31 answers answer NOUN crl-15022 288 32 : : PUNCT crl-15022 288 33 behavioral behavioral ADJ crl-15022 288 34 vs. vs. X crl-15022 288 35 factual factual ADJ crl-15022 288 36 evaluation evaluation NOUN crl-15022 288 37 of of ADP crl-15022 288 38 reference reference NOUN crl-15022 288 39 service service NOUN crl-15022 288 40 , , PUNCT crl-15022 288 41 " " PUNCT crl-15022 288 42 reference reference NOUN crl-15022 288 43 librarian librarian PROPN crl-15022 288 44 38 38 NUM crl-15022 288 45 ( ( PUNCT crl-15022 288 46 1992 1992 NUM crl-15022 288 47 ) ) PUNCT crl-15022 288 48 : : PUNCT crl-15022 289 1 151 151 NUM crl-15022 289 2 - - SYM crl-15022 289 3 73 73 NUM crl-15022 289 4 ; ; PUNCT crl-15022 289 5 evaluation evaluation NOUN crl-15022 289 6 of of ADP crl-15022 289 7 public public ADJ crl-15022 289 8 services service NOUN crl-15022 289 9 personnel personnel NOUN crl-15022 289 10 , , PUNCT crl-15022 289 11 ed ed PROPN crl-15022 289 12 . . PROPN crl-15022 289 13 bryce bryce PROPN crl-15022 289 14 allen allen PROPN crl-15022 289 15 . . PUNCT crl-15022 290 1 ( ( PUNCT crl-15022 290 2 urbana urbana PROPN crl-15022 290 3 : : PUNCT crl-15022 290 4 univ univ PROPN crl-15022 290 5 . . PROPN crl-15022 290 6 of of ADP crl-15022 290 7 illinois illinois PROPN crl-15022 290 8 , , PUNCT crl-15022 290 9 1991 1991 NUM crl-15022 290 10 ) ) PUNCT crl-15022 290 11 ; ; PUNCT crl-15022 290 12 janet janet PROPN crl-15022 290 13 dagenais dagenais PROPN crl-15022 290 14 brown brown PROPN crl-15022 290 15 , , PUNCT crl-15022 290 16 " " PUNCT crl-15022 290 17 using use VERB crl-15022 290 18 quality quality NOUN crl-15022 290 19 concepts concept NOUN crl-15022 290 20 to to PART crl-15022 290 21 improve improve VERB crl-15022 290 22 reference reference NOUN crl-15022 290 23 services service NOUN crl-15022 290 24 , , PUNCT crl-15022 290 25 " " PUNCT crl-15022 290 26 college college NOUN crl-15022 290 27 & & CCONJ crl-15022 290 28 research research PROPN crl-15022 290 29 libraries librarie VERB crl-15022 290 30 55 55 NUM crl-15022 290 31 ( ( PUNCT crl-15022 290 32 may may PROPN crl-15022 290 33 1994 1994 NUM crl-15022 290 34 ): ): PUNCT crl-15022 290 35 211 211 NUM crl-15022 290 36 - - SYM crl-15022 290 37 19 19 NUM crl-15022 290 38 . . NUM crl-15022 290 39 29 29 NUM crl-15022 290 40 . . PUNCT crl-15022 291 1 barbara barbara PROPN crl-15022 291 2 m. m. PROPN crl-15022 291 3 korsch korsch PROPN crl-15022 291 4 , , PUNCT crl-15022 291 5 ethel ethel PROPN crl-15022 291 6 k. k. PROPN crl-15022 291 7 gozzi gozzi PROPN crl-15022 291 8 , , PUNCT crl-15022 291 9 and and CCONJ crl-15022 291 10 vida vida PROPN crl-15022 291 11 francis francis PROPN crl-15022 291 12 , , PUNCT crl-15022 291 13 " " PUNCT crl-15022 291 14 gaps gap NOUN crl-15022 291 15 in in ADP crl-15022 291 16 doctor doctor NOUN crl-15022 291 17 - - PUNCT crl-15022 291 18 patient patient NOUN crl-15022 291 19 interaction interaction NOUN crl-15022 291 20 and and CCONJ crl-15022 291 21 patient patient ADJ crl-15022 291 22 satisfaction satisfaction NOUN crl-15022 291 23 , , PUNCT crl-15022 291 24 " " PUNCT crl-15022 291 25 pediatrics pediatric NOUN crl-15022 291 26 42 42 NUM crl-15022 291 27 ( ( PUNCT crl-15022 291 28 nov nov PROPN crl-15022 291 29 . . PROPN crl-15022 291 30 1968 1968 NUM crl-15022 291 31 ): ): PUNCT crl-15022 291 32 866 866 NUM crl-15022 291 33 . . PUNCT crl-15022 292 1 reference reference NOUN crl-15022 292 2 communication communication NOUN crl-15022 292 3 57 57 NUM crl-15022 292 4 30 30 NUM crl-15022 292 5 . . PUNCT crl-15022 293 1 analee analee PROPN crl-15022 293 2 e. e. PROPN crl-15022 293 3 beisecker beisecker PROPN crl-15022 293 4 and and CCONJ crl-15022 293 5 thomas thomas PROPN crl-15022 293 6 d. d. PROPN crl-15022 293 7 beisecker beisecker PROPN crl-15022 293 8 , , PUNCT crl-15022 293 9 " " PUNCT crl-15022 293 10 patient patient ADJ crl-15022 293 11 information information NOUN crl-15022 293 12 - - PUNCT crl-15022 293 13 seeking seek VERB crl-15022 293 14 behaviors behavior NOUN crl-15022 293 15 when when SCONJ crl-15022 293 16 communicating communicate VERB crl-15022 293 17 with with ADP crl-15022 293 18 doctors doctor NOUN crl-15022 293 19 , , PUNCT crl-15022 293 20 " " PUNCT crl-15022 293 21 medical medical ADJ crl-15022 293 22 care care NOUN crl-15022 293 23 28 28 PROPN crl-15022 293 24 ( ( PUNCT crl-15022 293 25 jan jan PROPN crl-15022 293 26 . . PROPN crl-15022 293 27 1990 1990 NUM crl-15022 293 28 ): ): PUNCT crl-15022 293 29 19 19 NUM crl-15022 293 30 - - SYM crl-15022 293 31 28 28 NUM crl-15022 293 32 ; ; PUNCT crl-15022 293 33 richard richard PROPN crl-15022 293 34 l. l. PROPN crl-15022 293 35 street street PROPN crl-15022 293 36 jr jr PROPN crl-15022 293 37 . . PROPN crl-15022 293 38 , , PUNCT crl-15022 293 39 " " PUNCT crl-15022 293 40 analyzing analyze VERB crl-15022 293 41 communication communication NOUN crl-15022 293 42 in in ADP crl-15022 293 43 medical medical ADJ crl-15022 293 44 consultations consultation NOUN crl-15022 293 45 , , PUNCT crl-15022 293 46 " " PUNCT crl-15022 293 47 medical medical ADJ crl-15022 293 48 care care NOUN crl-15022 293 49 30 30 NUM crl-15022 293 50 ( ( PUNCT crl-15022 293 51 nov nov PROPN crl-15022 293 52 . . PROPN crl-15022 293 53 1992 1992 NUM crl-15022 293 54 ): ): PUNCT crl-15022 293 55 976 976 NUM crl-15022 293 56 - - SYM crl-15022 293 57 88 88 NUM crl-15022 293 58 . . PUNCT crl-15022 293 59 31 31 NUM crl-15022 293 60 . . PUNCT crl-15022 294 1 tyckoson tyckoson NOUN crl-15022 294 2 , , PUNCT crl-15022 294 3 " " PUNCT crl-15022 294 4 wrong wrong ADJ crl-15022 294 5 questions question NOUN crl-15022 294 6 , , PUNCT crl-15022 294 7 wrong wrong ADJ crl-15022 294 8 answers answer NOUN crl-15022 294 9 , , PUNCT crl-15022 294 10 " " PUNCT crl-15022 294 11 38 38 NUM crl-15022 294 12 ; ; PUNCT crl-15022 294 13 p. p. PROPN crl-15022 294 14 j. j. PROPN crl-15022 294 15 hansel hansel PROPN crl-15022 294 16 , , PUNCT crl-15022 294 17 " " PUNCT crl-15022 294 18 unobtrusive unobtrusive ADJ crl-15022 294 19 evaluation evaluation NOUN crl-15022 294 20 : : PUNCT crl-15022 294 21 an an DET crl-15022 294 22 administrative administrative ADJ crl-15022 294 23 learning learning NOUN crl-15022 294 24 experience experience NOUN crl-15022 294 25 , , PUNCT crl-15022 294 26 " " PUNCT crl-15022 294 27 reference reference NOUN crl-15022 294 28 librarian librarian PROPN crl-15022 294 29 19 19 NUM crl-15022 294 30 ( ( PUNCT crl-15022 294 31 1987 1987 NUM crl-15022 294 32 ): ): PUNCT crl-15022 294 33 315 315 NUM crl-15022 294 34 - - SYM crl-15022 294 35 25 25 NUM crl-15022 294 36 . . NUM crl-15022 294 37 32 32 NUM crl-15022 294 38 . . PUNCT crl-15022 294 39 bunge bunge NOUN crl-15022 294 40 and and CCONJ crl-15022 294 41 murfin murfin NOUN crl-15022 294 42 , , PUNCT crl-15022 294 43 " " PUNCT crl-15022 294 44 reference reference NOUN crl-15022 294 45 questions question NOUN crl-15022 294 46 - - PUNCT crl-15022 294 47 data datum NOUN crl-15022 294 48 from from ADP crl-15022 294 49 the the DET crl-15022 294 50 field field NOUN crl-15022 294 51 , , PUNCT crl-15022 294 52 " " PUNCT crl-15022 294 53 rq rq X crl-15022 294 54 27 27 NUM crl-15022 294 55 ( ( PUNCT crl-15022 294 56 fall1987 fall1987 PROPN crl-15022 294 57 ): ): PUNCT crl-15022 294 58 15 15 NUM crl-15022 294 59 - - SYM crl-15022 294 60 18 18 NUM crl-15022 294 61 . . NUM crl-15022 294 62 33 33 NUM crl-15022 294 63 . . PUNCT crl-15022 295 1 d.r d.r PROPN crl-15022 295 2 . . PROPN crl-15022 295 3 rutter rutter PROPN crl-15022 295 4 and and CCONJ crl-15022 295 5 g.p g.p PROPN crl-15022 295 6 . . PROPN crl-15022 295 7 maguire maguire PROPN crl-15022 295 8 , , PUNCT crl-15022 295 9 " " PUNCT crl-15022 295 10 history history NOUN crl-15022 295 11 - - PUNCT crl-15022 295 12 taking taking NOUN crl-15022 295 13 for for ADP crl-15022 295 14 medical medical ADJ crl-15022 295 15 students student NOUN crl-15022 296 1 ii ii PROPN crl-15022 296 2 -evaluation -evaluation NOUN crl-15022 296 3 of of ADP crl-15022 296 4 a a DET crl-15022 296 5 training training NOUN crl-15022 296 6 programme programme NOUN crl-15022 296 7 , , PUNCT crl-15022 296 8 " " PUNCT crl-15022 296 9 lancet lancet PROPN crl-15022 296 10 11 11 NUM crl-15022 296 11 ( ( PUNCT crl-15022 296 12 1976 1976 NUM crl-15022 296 13 ): ): PUNCT crl-15022 296 14 558 558 NUM crl-15022 296 15 - - SYM crl-15022 296 16 60 60 NUM crl-15022 296 17 ; ; PUNCT crl-15022 296 18 g. g. PROPN crl-15022 296 19 p. p. PROPN crl-15022 296 20 maguire maguire PROPN crl-15022 296 21 , , PUNCT crl-15022 296 22 d. d. PROPN crl-15022 296 23 clarke clarke PROPN crl-15022 296 24 , , PUNCT crl-15022 296 25 and and CCONJ crl-15022 296 26 b. b. PROPN crl-15022 296 27 jolley jolley PROPN crl-15022 296 28 , , PUNCT crl-15022 296 29 " " PUNCT crl-15022 296 30 an an DET crl-15022 296 31 experimental experimental ADJ crl-15022 296 32 comparison comparison NOUN crl-15022 296 33 of of ADP crl-15022 296 34 three three NUM crl-15022 296 35 courses course NOUN crl-15022 296 36 in in ADP crl-15022 296 37 history history NOUN crl-15022 296 38 - - PUNCT crl-15022 296 39 taking take VERB crl-15022 296 40 skills skill NOUN crl-15022 296 41 for for ADP crl-15022 296 42 medical medical ADJ crl-15022 296 43 students student NOUN crl-15022 296 44 , , PUNCT crl-15022 296 45 " " PUNCT crl-15022 296 46 medical medical ADJ crl-15022 296 47 education education NOUN crl-15022 296 48 11 11 NUM crl-15022 296 49 ( ( PUNCT crl-15022 296 50 1977 1977 NUM crl-15022 296 51 ): ): PUNCT crl-15022 296 52 175 175 NUM crl-15022 296 53 - - SYM crl-15022 296 54 82 82 NUM crl-15022 296 55 ; ; PUNCT crl-15022 296 56 g. g. PROPN crl-15022 296 57 p. p. NOUN crl-15022 296 58 maguire maguire PROPN crl-15022 296 59 , , PUNCT crl-15022 296 60 p. p. PROPN crl-15022 296 61 roe roe PROPN crl-15022 296 62 , , PUNCT crl-15022 296 63 d. d. PROPN crl-15022 296 64 goldberg goldberg PROPN crl-15022 296 65 , , PUNCT crl-15022 296 66 and and CCONJ crl-15022 296 67 others other NOUN crl-15022 296 68 , , PUNCT crl-15022 296 69 " " PUNCT crl-15022 296 70 the the DET crl-15022 296 71 value value NOUN crl-15022 296 72 of of ADP crl-15022 296 73 feedback feedback NOUN crl-15022 296 74 in in ADP crl-15022 296 75 teaching teach VERB crl-15022 296 76 interviewing interview VERB crl-15022 296 77 skills skill NOUN crl-15022 296 78 to to ADP crl-15022 296 79 medical medical ADJ crl-15022 296 80 students student NOUN crl-15022 296 81 , , PUNCT crl-15022 296 82 " " PUNCT crl-15022 296 83 postgraduate postgraduate VERB crl-15022 296 84 medicine medicine NOUN crl-15022 296 85 8 8 NUM crl-15022 296 86 ( ( PUNCT crl-15022 296 87 1978 1978 NUM crl-15022 296 88 ): ): PUNCT crl-15022 296 89 695 695 NUM crl-15022 296 90 - - SYM crl-15022 296 91 704 704 NUM crl-15022 296 92 ; ; PUNCT crl-15022 296 93 a. a. NOUN crl-15022 296 94 werner werner PROPN crl-15022 296 95 and and CCONJ crl-15022 296 96 j. j. PROPN crl-15022 296 97 m. m. PROPN crl-15022 296 98 schneider schneider PROPN crl-15022 296 99 , , PUNCT crl-15022 296 100 " " PUNCT crl-15022 296 101 teaching teach VERB crl-15022 296 102 medical medical ADJ crl-15022 296 103 students student NOUN crl-15022 296 104 interactional interactional ADJ crl-15022 296 105 skills skill NOUN crl-15022 296 106 , , PUNCT crl-15022 296 107 " " PUNCT crl-15022 296 108 new new PROPN crl-15022 296 109 england england PROPN crl-15022 296 110 journal journal PROPN crl-15022 296 111 of of ADP crl-15022 296 112 medicine medicine NOUN crl-15022 296 113 290 290 NUM crl-15022 296 114 ( ( PUNCT crl-15022 296 115 1974 1974 NUM crl-15022 296 116 ): ): PUNCT crl-15022 296 117 1,232 1,232 NUM crl-15022 296 118 - - SYM crl-15022 296 119 37 37 NUM crl-15022 296 120 ; ; PUNCT crl-15022 296 121 a. a. PROPN crl-15022 296 122 d. d. PROPN crl-15022 296 123 pool pool PROPN crl-15022 296 124 and and CCONJ crl-15022 296 125 r. r. PROPN crl-15022 296 126 w. w. PROPN crl-15022 296 127 sanson sanson PROPN crl-15022 296 128 - - PUNCT crl-15022 296 129 fisher fisher PROPN crl-15022 296 130 , , PUNCT crl-15022 296 131 " " PUNCT crl-15022 296 132 understanding understand VERB crl-15022 296 133 the the DET crl-15022 296 134 patient patient NOUN crl-15022 296 135 : : PUNCT crl-15022 296 136 a a DET crl-15022 296 137 neglected neglect VERB crl-15022 296 138 aspect aspect NOUN crl-15022 296 139 of of ADP crl-15022 296 140 medical medical ADJ crl-15022 296 141 education education NOUN crl-15022 296 142 , , PUNCT crl-15022 296 143 " " PUNCT crl-15022 296 144 social social ADJ crl-15022 296 145 science science NOUN crl-15022 296 146 and and CCONJ crl-15022 296 147 medicine medicine NOUN crl-15022 296 148 13 13 NUM crl-15022 296 149 ( ( PUNCT crl-15022 296 150 1979 1979 NUM crl-15022 296 151 ): ): PUNCT crl-15022 296 152 37 37 NUM crl-15022 296 153 - - SYM crl-15022 296 154 43 43 NUM crl-15022 296 155 ; ; PUNCT crl-15022 296 156 c. c. PROPN crl-15022 296 157 m. m. NOUN crl-15022 296 158 engler engler NOUN crl-15022 296 159 and and CCONJ crl-15022 296 160 others other NOUN crl-15022 296 161 , , PUNCT crl-15022 296 162 " " PUNCT crl-15022 296 163 medical medical ADJ crl-15022 296 164 student student NOUN crl-15022 296 165 acquisition acquisition NOUN crl-15022 296 166 and and CCONJ crl-15022 296 167 retention retention NOUN crl-15022 296 168 of of ADP crl-15022 296 169 communication communication NOUN crl-15022 296 170 and and CCONJ crl-15022 296 171 interviewing interview VERB crl-15022 296 172 skills skill NOUN crl-15022 296 173 , , PUNCT crl-15022 296 174 " " PUNCT crl-15022 296 175 journal journal NOUN crl-15022 296 176 of of ADP crl-15022 296 177 medical medical ADJ crl-15022 296 178 education education NOUN crl-15022 296 179 56 56 NUM crl-15022 296 180 ( ( PUNCT crl-15022 296 181 1981 1981 NUM crl-15022 296 182 ): ): PUNCT crl-15022 296 183 572 572 NUM crl-15022 296 184 - - SYM crl-15022 296 185 79 79 NUM crl-15022 296 186 ; ; PUNCT crl-15022 296 187 g. g. PROPN crl-15022 296 188 alroy alroy PROPN crl-15022 296 189 , , PUNCT crl-15022 296 190 r. r. PROPN crl-15022 296 191 ber ber PROPN crl-15022 296 192 , , PUNCT crl-15022 296 193 and and CCONJ crl-15022 296 194 d. d. PROPN crl-15022 296 195 kramer kramer PROPN crl-15022 296 196 , , PUNCT crl-15022 296 197 " " PUNCT crl-15022 296 198 an an DET crl-15022 296 199 evaluation evaluation NOUN crl-15022 296 200 of of ADP crl-15022 296 201 the the DET crl-15022 296 202 short short ADJ crl-15022 296 203 - - PUNCT crl-15022 296 204 term term NOUN crl-15022 296 205 effects effect NOUN crl-15022 296 206 of of ADP crl-15022 296 207 an an DET crl-15022 296 208 interpersonal interpersonal ADJ crl-15022 296 209 skills skill NOUN crl-15022 296 210 course course NOUN crl-15022 296 211 , , PUNCT crl-15022 296 212 " " PUNCT crl-15022 296 213 medical medical ADJ crl-15022 296 214 education education NOUN crl-15022 296 215 18 18 NUM crl-15022 296 216 ( ( PUNCT crl-15022 296 217 1984 1984 NUM crl-15022 296 218 ): ): PUNCT crl-15022 296 219 85 85 NUM crl-15022 296 220 - - SYM crl-15022 296 221 89 89 NUM crl-15022 296 222 ; ; PUNCT crl-15022 296 223 b. b. PROPN crl-15022 296 224 j. j. PROPN crl-15022 296 225 evans evans PROPN crl-15022 296 226 and and CCONJ crl-15022 296 227 others other NOUN crl-15022 296 228 , , PUNCT crl-15022 296 229 " " PUNCT crl-15022 296 230 measuring measure VERB crl-15022 296 231 medical medical ADJ crl-15022 296 232 students student NOUN crl-15022 296 233 ' ' PART crl-15022 296 234 communication communication NOUN crl-15022 296 235 skills skill NOUN crl-15022 296 236 : : PUNCT crl-15022 296 237 development development NOUN crl-15022 296 238 and and CCONJ crl-15022 296 239 evaluation evaluation NOUN crl-15022 296 240 of of ADP crl-15022 296 241 an an DET crl-15022 296 242 interview interview NOUN crl-15022 296 243 rating rating NOUN crl-15022 296 244 scale scale NOUN crl-15022 296 245 , , PUNCT crl-15022 296 246 " " PUNCT crl-15022 296 247 psychology psychology NOUN crl-15022 296 248 and and CCONJ crl-15022 296 249 health health NOUN crl-15022 296 250 6 6 NUM crl-15022 296 251 ( ( PUNCT crl-15022 296 252 1992 1992 NUM crl-15022 296 253 ): ): PUNCT crl-15022 296 254 213 213 NUM crl-15022 296 255 - - SYM crl-15022 296 256 25 25 NUM crl-15022 296 257 . . PUNCT crl-15022 297 1 34 34 NUM crl-15022 297 2 . . PUNCT crl-15022 298 1 b. b. PROPN crl-15022 298 2 j. j. PROPN crl-15022 298 3 evans evans PROPN crl-15022 298 4 and and CCONJ crl-15022 298 5 others other NOUN crl-15022 298 6 , , PUNCT crl-15022 298 7 " " PUNCT crl-15022 298 8 lectures lecture VERB crl-15022 298 9 and and CCONJ crl-15022 298 10 skills skill NOUN crl-15022 298 11 workshops workshop NOUN crl-15022 298 12 as as ADP crl-15022 298 13 teaching teach VERB crl-15022 298 14 formats format NOUN crl-15022 298 15 in in ADP crl-15022 298 16 a a DET crl-15022 298 17 historytaking historytaking NOUN crl-15022 298 18 course course NOUN crl-15022 298 19 for for ADP crl-15022 298 20 medical medical ADJ crl-15022 298 21 students student NOUN crl-15022 298 22 , , PUNCT crl-15022 298 23 " " PUNCT crl-15022 298 24 medical medical ADJ crl-15022 298 25 education education NOUN crl-15022 298 26 23 23 NUM crl-15022 298 27 ( ( PUNCT crl-15022 298 28 1989 1989 NUM crl-15022 298 29 ) ) PUNCT crl-15022 298 30 : : PUNCT crl-15022 299 1 364 364 NUM crl-15022 299 2 - - SYM crl-15022 299 3 70 70 NUM crl-15022 299 4 . . NUM crl-15022 299 5 35 35 NUM crl-15022 299 6 . . PUNCT crl-15022 300 1 elaine elaine PROPN crl-15022 300 2 zaremba zaremba PROPN crl-15022 300 3 jennerich jennerich PROPN crl-15022 300 4 , , PUNCT crl-15022 300 5 the the DET crl-15022 300 6 reference reference NOUN crl-15022 300 7 interview interview NOUN crl-15022 300 8 as as ADP crl-15022 300 9 a a DET crl-15022 300 10 creative creative ADJ crl-15022 300 11 art art NOUN crl-15022 300 12 ( ( PUNCT crl-15022 300 13 littleton littleton PROPN crl-15022 300 14 , , PUNCT crl-15022 300 15 colo colo PROPN crl-15022 300 16 . . PUNCT crl-15022 300 17 : : PUNCT crl-15022 301 1 libraries library NOUN crl-15022 301 2 unlimited unlimited ADJ crl-15022 301 3 , , PUNCT crl-15022 301 4 1987 1987 NUM crl-15022 301 5 ) ) PUNCT crl-15022 301 6 ; ; PUNCT crl-15022 301 7 catherine catherine PROPN crl-15022 301 8 sheldrick sheldrick PROPN crl-15022 301 9 ross ross PROPN crl-15022 301 10 and and CCONJ crl-15022 301 11 patricia patricia PROPN crl-15022 301 12 dewdney dewdney NOUN crl-15022 301 13 , , PUNCT crl-15022 301 14 communicating communicate VERB crl-15022 301 15 professionally professionally ADV crl-15022 301 16 : : PUNCT crl-15022 301 17 a a DET crl-15022 301 18 how how ADV crl-15022 301 19 - - PUNCT crl-15022 301 20 to to PART crl-15022 301 21 - - PUNCT crl-15022 301 22 do do AUX crl-15022 301 23 - - PUNCT crl-15022 301 24 it it PRON crl-15022 301 25 manual manual NOUN crl-15022 301 26 for for ADP crl-15022 301 27 librarians librarians PROPN crl-15022 301 28 ( ( PUNCT crl-15022 301 29 new new PROPN crl-15022 301 30 york york PROPN crl-15022 301 31 : : PUNCT crl-15022 301 32 neal neal NOUN crl-15022 301 33 - - PUNCT crl-15022 301 34 schuman schuman PROPN crl-15022 301 35 , , PUNCT crl-15022 301 36 1989 1989 NUM crl-15022 301 37 ) ) PUNCT crl-15022 301 38 . . PUNCT crl-15022 302 1 36 36 NUM crl-15022 302 2 . . PUNCT crl-15022 302 3 nathan nathan PROPN crl-15022 302 4 m. m. PROPN crl-15022 302 5 smith smith PROPN crl-15022 302 6 and and CCONJ crl-15022 302 7 stephen stephen PROPN crl-15022 302 8 d. d. PROPN crl-15022 302 9 fitt fitt PROPN crl-15022 302 10 , , PUNCT crl-15022 302 11 " " PUNCT crl-15022 302 12 active active ADJ crl-15022 302 13 listening listening NOUN crl-15022 302 14 at at ADP crl-15022 302 15 the the DET crl-15022 302 16 reference reference NOUN crl-15022 302 17 desk desk NOUN crl-15022 302 18 , , PUNCT crl-15022 302 19 " " PUNCT crl-15022 302 20 rq rq X crl-15022 302 21 21 21 NUM crl-15022 302 22 ( ( PUNCT crl-15022 302 23 spring spring NOUN crl-15022 302 24 1982 1982 NUM crl-15022 302 25 ): ): PUNCT crl-15022 302 26 247 247 NUM crl-15022 302 27 - - SYM crl-15022 302 28 49 49 NUM crl-15022 302 29 ; ; PUNCT crl-15022 302 30 thomas thomas PROPN crl-15022 302 31 p. p. PROPN crl-15022 302 32 peck peck PROPN crl-15022 302 33 , , PUNCT crl-15022 302 34 " " PUNCT crl-15022 302 35 counseling counseling NOUN crl-15022 302 36 skills skill NOUN crl-15022 302 37 applied apply VERB crl-15022 302 38 to to ADP crl-15022 302 39 reference reference NOUN crl-15022 302 40 services service NOUN crl-15022 302 41 , , PUNCT crl-15022 302 42 " " PUNCT crl-15022 302 43 rq rq X crl-15022 302 44 14 14 NUM crl-15022 302 45 ( ( PUNCT crl-15022 302 46 spring spring NOUN crl-15022 302 47 1975 1975 NUM crl-15022 302 48 ): ): PUNCT crl-15022 302 49 233 233 NUM crl-15022 302 50 - - SYM crl-15022 302 51 35 35 NUM crl-15022 302 52 . . PUNCT crl-15022 303 1 for for ADP crl-15022 303 2 interesting interesting ADJ crl-15022 303 3 articles article NOUN crl-15022 303 4 that that PRON crl-15022 303 5 discuss discuss VERB crl-15022 303 6 listening listen VERB crl-15022 303 7 and and CCONJ crl-15022 303 8 negotiating negotiate VERB crl-15022 303 9 the the DET crl-15022 303 10 user user NOUN crl-15022 303 11 's 's PART crl-15022 303 12 first first ADJ crl-15022 303 13 question question NOUN crl-15022 303 14 , , PUNCT crl-15022 303 15 see see VERB crl-15022 303 16 thomas thomas PROPN crl-15022 303 17 lee lee PROPN crl-15022 303 18 eichman eichman PROPN crl-15022 303 19 , , PUNCT crl-15022 303 20 " " PUNCT crl-15022 303 21 the the DET crl-15022 303 22 complex complex ADJ crl-15022 303 23 nature nature NOUN crl-15022 303 24 of of ADP crl-15022 303 25 opening open VERB crl-15022 303 26 reference reference NOUN crl-15022 303 27 questions question NOUN crl-15022 303 28 , , PUNCT crl-15022 303 29 " " PUNCT crl-15022 303 30 rq rq X crl-15022 303 31 17 17 NUM crl-15022 303 32 ( ( PUNCT crl-15022 303 33 spring spring NOUN crl-15022 303 34 1978 1978 NUM crl-15022 303 35 ): ): PUNCT crl-15022 303 36 212 212 NUM crl-15022 303 37 - - SYM crl-15022 303 38 22 22 NUM crl-15022 303 39 ; ; PUNCT crl-15022 303 40 geraldine geraldine PROPN crl-15022 303 41 b. b. PROPN crl-15022 303 42 king king PROPN crl-15022 303 43 , , PUNCT crl-15022 303 44 " " PUNCT crl-15022 303 45 open open ADJ crl-15022 303 46 and and CCONJ crl-15022 303 47 closed closed ADJ crl-15022 303 48 questions question NOUN crl-15022 303 49 : : PUNCT crl-15022 303 50 the the DET crl-15022 303 51 reference reference NOUN crl-15022 303 52 interview interview NOUN crl-15022 303 53 , , PUNCT crl-15022 303 54 " " PUNCT crl-15022 303 55 rq rq X crl-15022 303 56 12 12 NUM crl-15022 303 57 ( ( PUNCT crl-15022 303 58 winter winter NOUN crl-15022 303 59 1972 1972 NUM crl-15022 303 60 ): ): PUNCT crl-15022 303 61 157 157 NUM crl-15022 303 62 - - SYM crl-15022 303 63 60 60 NUM crl-15022 303 64 ; ; PUNCT crl-15022 303 65 brenda brenda PROPN crl-15022 303 66 dervin dervin PROPN crl-15022 303 67 and and CCONJ crl-15022 303 68 patricia patricia PROPN crl-15022 303 69 dewdney dewdney NOUN crl-15022 303 70 , , PUNCT crl-15022 303 71 " " PUNCT crl-15022 303 72 neutral neutral ADJ crl-15022 303 73 questioning questioning NOUN crl-15022 303 74 : : PUNCT crl-15022 303 75 anew anew ADJ crl-15022 303 76 approach approach NOUN crl-15022 303 77 to to ADP crl-15022 303 78 the the DET crl-15022 303 79 reference reference NOUN crl-15022 303 80 interview interview NOUN crl-15022 303 81 , , PUNCT crl-15022 303 82 " " PUNCT crl-15022 303 83 rq rq X crl-15022 303 84 25 25 NUM crl-15022 303 85 ( ( PUNCT crl-15022 303 86 summer summer NOUN crl-15022 303 87 1986 1986 NUM crl-15022 303 88 ): ): PUNCT crl-15022 303 89 506 506 NUM crl-15022 303 90 - - SYM crl-15022 303 91 13 13 NUM crl-15022 303 92 ; ; PUNCT crl-15022 303 93 christopher christopher PROPN crl-15022 303 94 w. w. PROPN crl-15022 303 95 nolan nolan PROPN crl-15022 303 96 , , PUNCT crl-15022 303 97 " " PUNCT crl-15022 303 98 closing close VERB crl-15022 303 99 the the DET crl-15022 303 100 reference reference NOUN crl-15022 303 101 interview interview NOUN crl-15022 303 102 : : PUNCT crl-15022 303 103 implications implication NOUN crl-15022 303 104 for for ADP crl-15022 303 105 policy policy NOUN crl-15022 303 106 and and CCONJ crl-15022 303 107 practice practice NOUN crl-15022 303 108 , , PUNCT crl-15022 303 109 " " PUNCT crl-15022 303 110 rq rq X crl-15022 303 111 31 31 NUM crl-15022 303 112 ( ( PUNCT crl-15022 303 113 summer summer NOUN crl-15022 303 114 1992 1992 NUM crl-15022 303 115 ): ): PUNCT crl-15022 303 116 513 513 NUM crl-15022 303 117 - - SYM crl-15022 303 118 23 23 NUM crl-15022 303 119 . . PUNCT crl-15022 304 1 37 37 NUM crl-15022 304 2 . . PUNCT crl-15022 305 1 marsha marsha PROPN crl-15022 305 2 d. d. PROPN crl-15022 305 3 broadway broadway PROPN crl-15022 305 4 and and CCONJ crl-15022 305 5 nathan nathan PROPN crl-15022 305 6 m. m. PROPN crl-15022 305 7 smith smith PROPN crl-15022 305 8 , , PUNCT crl-15022 305 9 " " PUNCT crl-15022 305 10 basic basic ADJ crl-15022 305 11 reference reference NOUN crl-15022 305 12 courses course NOUN crl-15022 305 13 in in ADP crl-15022 305 14 ala ala PROPN crl-15022 305 15 - - PUNCT crl-15022 305 16 accredited accredit VERB crl-15022 305 17 library library NOUN crl-15022 305 18 schools school NOUN crl-15022 305 19 , , PUNCT crl-15022 305 20 " " PUNCT crl-15022 305 21 reference reference NOUN crl-15022 305 22 librarian librarian PROPN crl-15022 305 23 25/26 25/26 PROPN crl-15022 305 24 ( ( PUNCT crl-15022 305 25 1989 1989 NUM crl-15022 305 26 ) ) PUNCT crl-15022 305 27 : : PUNCT crl-15022 306 1 431 431 NUM crl-15022 306 2 - - SYM crl-15022 306 3 48 48 NUM crl-15022 306 4 ; ; PUNCT crl-15022 306 5 robert robert PROPN crl-15022 306 6 e. e. PROPN crl-15022 306 7 brundin brundin PROPN crl-15022 306 8 , , PUNCT crl-15022 306 9 " " PUNCT crl-15022 306 10 the the DET crl-15022 306 11 place place NOUN crl-15022 306 12 of of ADP crl-15022 306 13 the the DET crl-15022 306 14 practicum practicum NOUN crl-15022 306 15 in in ADP crl-15022 306 16 teaching teach VERB crl-15022 306 17 reference reference NOUN crl-15022 306 18 interview interview NOUN crl-15022 306 19 techniques technique NOUN crl-15022 306 20 , , PUNCT crl-15022 306 21 " " PUNCT crl-15022 306 22 reference reference NOUN crl-15022 306 23 librarian librarian NOUN crl-15022 306 24 25 25 NUM crl-15022 306 25 i i PRON crl-15022 306 26 26 26 NUM crl-15022 306 27 ( ( PUNCT crl-15022 306 28 1989 1989 NUM crl-15022 306 29 ) ) PUNCT crl-15022 306 30 : : PUNCT crl-15022 306 31 449 449 NUM crl-15022 306 32 - - SYM crl-15022 306 33 64 64 NUM crl-15022 306 34 ; ; PUNCT crl-15022 306 35 edward edward PROPN crl-15022 306 36 j. j. PROPN crl-15022 306 37 jennerich jennerich PROPN crl-15022 306 38 and and CCONJ crl-15022 306 39 elaine elaine ADJ crl-15022 306 40 zaremba zaremba PROPN crl-15022 306 41 jennerich jennerich PROPN crl-15022 306 42 , , PUNCT crl-15022 306 43 " " PUNCT crl-15022 306 44 teaching teach VERB crl-15022 306 45 the the DET crl-15022 306 46 reference reference NOUN crl-15022 306 47 interview interview NOUN crl-15022 306 48 , , PUNCT crl-15022 306 49 " " PUNCT crl-15022 306 50 journal journal NOUN crl-15022 306 51 of of ADP crl-15022 306 52 education education NOUN crl-15022 306 53 for for ADP crl-15022 306 54 librarianship librarianship NOUN crl-15022 306 55 17 17 NUM crl-15022 306 56 ( ( PUNCT crl-15022 306 57 fall fall NOUN crl-15022 306 58 1976 1976 NUM crl-15022 306 59 ): ): PUNCT crl-15022 306 60 107 107 NUM crl-15022 306 61 - - SYM crl-15022 306 62 11 11 NUM crl-15022 306 63 ; ; PUNCT crl-15022 306 64 w. w. PROPN crl-15022 306 65 bernard bernard PROPN crl-15022 306 66 lukenbill lukenbill NOUN crl-15022 306 67 , , PUNCT crl-15022 306 68 " " PUNCT crl-15022 306 69 teaching teach VERB crl-15022 306 70 helping help VERB crl-15022 306 71 relationship relationship NOUN crl-15022 306 72 concepts concept NOUN crl-15022 306 73 in in ADP crl-15022 306 74 the the DET crl-15022 306 75 reference reference NOUN crl-15022 306 76 process process NOUN crl-15022 306 77 , , PUNCT crl-15022 306 78 " " PUNCT crl-15022 306 79 journal journal NOUN crl-15022 306 80 of of ADP crl-15022 306 81 education education NOUN crl-15022 306 82 for for ADP crl-15022 306 83 librarianship librarianship NOUN crl-15022 306 84 18 18 NUM crl-15022 306 85 ( ( PUNCT crl-15022 306 86 summer summer NOUN crl-15022 306 87 1977 1977 NUM crl-15022 306 88 ): ): PUNCT crl-15022 306 89 110 110 NUM crl-15022 306 90 - - SYM crl-15022 306 91 20 20 NUM crl-15022 306 92 . . NUM crl-15022 306 93 38 38 NUM crl-15022 306 94 . . PUNCT crl-15022 306 95 schwartz schwartz NOUN crl-15022 306 96 and and CCONJ crl-15022 306 97 eakin eakin PROPN crl-15022 306 98 , , PUNCT crl-15022 306 99 " " PUNCT crl-15022 306 100 reference reference NOUN crl-15022 306 101 service service NOUN crl-15022 306 102 standards standard NOUN crl-15022 306 103 , , PUNCT crl-15022 306 104 performance performance NOUN crl-15022 306 105 criteria criterion NOUN crl-15022 306 106 , , PUNCT crl-15022 306 107 and and CCONJ crl-15022 306 108 evaluation evaluation NOUN crl-15022 306 109 , , PUNCT crl-15022 306 110 " " PUNCT crl-15022 306 111 4 4 NUM crl-15022 306 112 - - SYM crl-15022 306 113 8 8 NUM crl-15022 306 114 ; ; PUNCT crl-15022 306 115 ralph ralph PROPN crl-15022 306 116 gers ger NOUN crl-15022 306 117 and and CCONJ crl-15022 306 118 lillie lillie PROPN crl-15022 306 119 j. j. PROPN crl-15022 306 120 seward seward PROPN crl-15022 306 121 , , PUNCT crl-15022 306 122 " " PUNCT crl-15022 306 123 i i PRON crl-15022 306 124 heard hear VERB crl-15022 306 125 you you PRON crl-15022 306 126 say say VERB crl-15022 306 127 ... ... PUNCT crl-15022 306 128 peer peer NOUN crl-15022 306 129 coaching coach VERB crl-15022 306 130 for for ADP crl-15022 306 131 more more ADV crl-15022 306 132 effective effective ADJ crl-15022 306 133 reference reference NOUN crl-15022 306 134 service service NOUN crl-15022 306 135 , , PUNCT crl-15022 306 136 " " PUNCT crl-15022 306 137 rq rq X crl-15022 306 138 22 22 NUM crl-15022 306 139 ( ( PUNCT crl-15022 306 140 1988 1988 NUM crl-15022 306 141 ): ): PUNCT crl-15022 306 142 24560 24560 NUM crl-15022 306 143 . . PUNCT crl-15022 307 1 39 39 NUM crl-15022 307 2 . . PUNCT crl-15022 308 1 barron barron PROPN crl-15022 308 2 holland holland PROPN crl-15022 308 3 , , PUNCT crl-15022 308 4 " " PUNCT crl-15022 308 5 updating update VERB crl-15022 308 6 library library NOUN crl-15022 308 7 reference reference NOUN crl-15022 308 8 services service NOUN crl-15022 308 9 through through ADP crl-15022 308 10 training training NOUN crl-15022 308 11 for for ADP crl-15022 308 12 interpersonal interpersonal ADJ crl-15022 308 13 competence competence NOUN crl-15022 308 14 , , PUNCT crl-15022 308 15 " " PUNCT crl-15022 308 16 rq rq X crl-15022 308 17 17 17 NUM crl-15022 308 18 ( ( PUNCT crl-15022 308 19 spring spring NOUN crl-15022 308 20 1978 1978 NUM crl-15022 308 21 ): ): PUNCT crl-15022 308 22 20711 20711 NUM crl-15022 308 23 ; ; PUNCT crl-15022 308 24 peck peck NOUN crl-15022 308 25 , , PUNCT crl-15022 308 26 " " PUNCT crl-15022 308 27 counseling counseling NOUN crl-15022 308 28 skills skill NOUN crl-15022 308 29 applied apply VERB crl-15022 308 30 to to ADP crl-15022 308 31 reference reference NOUN crl-15022 308 32 services service NOUN crl-15022 308 33 . . PUNCT crl-15022 308 34 " " PUNCT crl-15022 309 1 40 40 NUM crl-15022 309 2 . . PUNCT crl-15022 309 3 barnlund barnlund NOUN crl-15022 309 4 , , PUNCT crl-15022 309 5 " " PUNCT crl-15022 309 6 the the DET crl-15022 309 7 mystification mystification NOUN crl-15022 309 8 of of ADP crl-15022 309 9 meaning meaning NOUN crl-15022 309 10 , , PUNCT crl-15022 309 11 " " PUNCT crl-15022 309 12 723 723 NUM crl-15022 309 13 . . PUNCT crl-15022 310 1 •:• •:• VERB crl-15022 310 2 over over ADP crl-15022 310 3 90 90 NUM crl-15022 310 4 titles title NOUN crl-15022 310 5 •:• •:• PROPN crl-15022 310 6 beginning begin VERB crl-15022 310 7 in in ADP crl-15022 310 8 1956 1956 NUM crl-15022 310 9 •:• •:• PROPN crl-15022 310 10 published publish VERB crl-15022 310 11 three three NUM crl-15022 310 12 times time NOUN crl-15022 310 13 a a DET crl-15022 310 14 year year NOUN crl-15022 310 15 christian christian ADJ crl-15022 310 16 periodical periodical ADJ crl-15022 310 17 index index NOUN crl-15022 310 18 index index NOUN crl-15022 310 19 covers cover VERB crl-15022 310 20 a a DET crl-15022 310 21 broad broad ADJ crl-15022 310 22 spectrum spectrum NOUN crl-15022 310 23 of of ADP crl-15022 310 24 knowledge knowledge NOUN crl-15022 310 25 from from ADP crl-15022 310 26 an an DET crl-15022 310 27 evangelical evangelical ADJ crl-15022 310 28 christian christian ADJ crl-15022 310 29 perspective perspective NOUN crl-15022 310 30 . . PUNCT crl-15022 311 1 the the DET crl-15022 311 2 state state NOUN crl-15022 311 3 a a PRON crl-15022 311 4 of of ADP crl-15022 311 5 the the DET crl-15022 311 6 rt rt PROPN crl-15022 311 7 sn1art sn1art NOUN crl-15022 311 8 leaders leader NOUN crl-15022 311 9 in in ADP crl-15022 311 10 the the DET crl-15022 311 11 information information NOUN crl-15022 311 12 industry industry NOUN crl-15022 311 13 providing provide VERB crl-15022 311 14 subscription subscription NOUN crl-15022 311 15 services service NOUN crl-15022 311 16 , , PUNCT crl-15022 311 17 article article NOUN crl-15022 311 18 delivery delivery NOUN crl-15022 311 19 and and CCONJ crl-15022 311 20 library library NOUN crl-15022 311 21 automation automation NOUN crl-15022 311 22 software software NOUN crl-15022 311 23 . . PUNCT crl-15022 312 1 • • PROPN crl-15022 312 2 remo remo PROPN crl-15022 312 3 mouse mouse PROPN crl-15022 312 4 driven drive VERB crl-15022 312 5 serials serial NOUN crl-15022 312 6 management management NOUN crl-15022 312 7 system system NOUN crl-15022 312 8 . . PUNCT crl-15022 313 1 • • PROPN crl-15022 313 2 ross ross PROPN crl-15022 313 3 online online NOUN crl-15022 313 4 ordering ordering NOUN crl-15022 313 5 , , PUNCT crl-15022 313 6 claiming claim VERB crl-15022 313 7 and and CCONJ crl-15022 313 8 searching search VERB crl-15022 313 9 of of ADP crl-15022 313 10 journal journal NOUN crl-15022 313 11 and and CCONJ crl-15022 313 12 publisher publisher NOUN crl-15022 313 13 databases database NOUN crl-15022 313 14 . . PUNCT crl-15022 314 1 • • PROPN crl-15022 314 2 renewal renewal PROPN crl-15022 314 3 express express PROPN crl-15022 314 4 pc pc NOUN crl-15022 314 5 - - PUNCT crl-15022 314 6 based base VERB crl-15022 314 7 system system NOUN crl-15022 314 8 to to PART crl-15022 314 9 analyze analyze VERB crl-15022 314 10 current current ADJ crl-15022 314 11 serials serial NOUN crl-15022 314 12 holdings holding NOUN crl-15022 314 13 and and CCONJ crl-15022 314 14 plan plan NOUN crl-15022 314 15 for for ADP crl-15022 314 16 the the DET crl-15022 314 17 future future ADJ crl-15022 314 18 collection collection NOUN crl-15022 314 19 development development NOUN crl-15022 314 20 . . PUNCT crl-15022 315 1 • • PROPN crl-15022 315 2 financial financial ADJ crl-15022 315 3 planner planner NOUN crl-15022 315 4 lotus lotus PROPN crl-15022 315 5 formatted format VERB crl-15022 315 6 worksheet worksheet NOUN crl-15022 315 7 to to PART crl-15022 315 8 analyze analyze VERB crl-15022 315 9 previous previous ADJ crl-15022 315 10 spending spending NOUN crl-15022 315 11 history history NOUN crl-15022 315 12 and and CCONJ crl-15022 315 13 plan plan VERB crl-15022 315 14 future future ADJ crl-15022 315 15 budget budget NOUN crl-15022 315 16 allocations allocation NOUN crl-15022 315 17 . . PUNCT crl-15022 316 1 • • NOUN crl-15022 316 2 uncover uncover VERB crl-15022 316 3 the the DET crl-15022 316 4 fastest fast ADJ crl-15022 316 5 most most ADV crl-15022 316 6 comprehensive comprehensive ADJ crl-15022 316 7 service service NOUN crl-15022 316 8 for for ADP crl-15022 316 9 fax fax NOUN crl-15022 316 10 delivery delivery NOUN crl-15022 316 11 of of ADP crl-15022 316 12 journal journal NOUN crl-15022 316 13 articles article NOUN crl-15022 316 14 available available ADJ crl-15022 316 15 today today NOUN crl-15022 316 16 . . PUNCT crl-15022 317 1 • • PROPN crl-15022 317 2 backserv backserv ADP crl-15022 317 3 an an DET crl-15022 317 4 internet internet NOUN crl-15022 317 5 list list NOUN crl-15022 317 6 devoted devote VERB crl-15022 317 7 to to ADP crl-15022 317 8 the the DET crl-15022 317 9 informal informal ADJ crl-15022 317 10 exchange exchange NOUN crl-15022 317 11 of of ADP crl-15022 317 12 serial serial ADJ crl-15022 317 13 back back ADJ crl-15022 317 14 issues issue NOUN crl-15022 317 15 among among ADP crl-15022 317 16 libraries library NOUN crl-15022 317 17 . . PUNCT crl-15022 318 1 readmore readmore VERB crl-15022 318 2 academic academic ADJ crl-15022 318 3 services service NOUN crl-15022 318 4 700 700 NUM crl-15022 318 5 black black ADJ crl-15022 318 6 horse horse NOUN crl-15022 318 7 pike pike ADV crl-15022 318 8 , , PUNCT crl-15022 318 9 suite suite VERB crl-15022 318 10 207 207 NUM crl-15022 318 11 blackwood blackwood NOUN crl-15022 318 12 , , PUNCT crl-15022 318 13 nj nj NOUN crl-15022 318 14 08012 08012 NUM crl-15022 318 15 phone phone NOUN crl-15022 318 16 : : PUNCT crl-15022 318 17 l-800 l-800 NOUN crl-15022 318 18 - - PUNCT crl-15022 318 19 645 645 NUM crl-15022 318 20 - - PUNCT crl-15022 318 21 6595 6595 NUM crl-15022 318 22 fax fax NOUN crl-15022 318 23 : : PUNCT crl-15022 318 24 609 609 NUM crl-15022 318 25 - - SYM crl-15022 318 26 227 227 NUM crl-15022 318 27 - - PUNCT crl-15022 318 28 8322 8322 NUM