College and Research Libraries JULIA F. BALDWIN AND ROBERT S. RUDOLPH The Comparative Effectiveness of a Slide/Tape Show and a Library T ou~ This study shows that a slide-tape program does not necessarily produce better immediate recall of bibliographic instruction than the traditional library tour. These findings contradict Frank F. Kuo's conclusion that a slide-tape program is superior to the lecture tour. The disparity between the two studies indicates the need for further research into the effectiveness of this and the other kinds of media presentations now used by academic libraries. VIDEOTAPES, slide/tape presentations , tape recordings for individual use-increasingly these are the means by which students are taught how to use academic libraries. 1 Their popularity is due largely to the practical ad- vantages they offer. They are convenient. They help avoid disruption in the library, eliminate scheduling problems for the li- brary staff responsible for bibliographic in- struction , and reduce the amount of staff time idvolved in preparing and giving lec- ture tours. But do patrons learn from these media presentations as well as they do from the traditional lecture tour? Or do they learn better? These questions need to be an- swered if academic libraries are to be c~nfident about the effectiveness of their bibliographic instruction programs. 2 This article takes a step toward meeting this need, at least in reference to slide/tape programs . It offers findings and conclusions based on testing done on 151 students in a freshman-level business report-writing course . The specific hypothesis tested is whether a slide/tape presentation produces Julia F. Baldwin is documents librarian and Robert S. Rudolph is associate professor of En- glish, University of Toledo , Toledo , Ohio. better immediate recall of basic library in- formation than a conventional library lecture tour. TEST PROCEDURE The student sample was randomly divided by having those in sectiops #2, 4, 6, and 8 (tour group) take walking tours and those in sections #1, 3, 5, and 7 (slide/tape group) see the slide/tape show. This division gave us two almost perfectly even groupings (seventy-five in the tour group and sev- enty-six in the slide/tape). Since it was important that the sections in · both groups receive the same information, the lecture tours were conducted from an outline of the slide/tape script. The tours were led by the authors of the script, who also prepared the test used in the study . The information presented concerned those bibliographical guides and library resources useful to students doing research in the areas of business and public affairs. The tours and slide/tape presentations were given as part of normally scheduled class activities. Since students in the course write reports based on library research, li- brary orie~tation is a regular part of the curriculum and had previously been hand- led by having them take conventional lec- ture tours. The fact that they were par- I 31 32 I College & Research Libraries • january 1979 ticipating in a study and that they would be tested on what they remembered was not indicated to them until after the presenta- tions had been completed. The slide/tape show (involving seventy slides and twenty minutes of tape:..recorded text) was viewed by each class of the slide/ tape group without interruption from start to finish. Neither the teacher of the section nor the authors reinforced any of the points made in the presentation. When the tours and slide presentations were over, the students were immediately given a twenty-item· test. (See the appen9.ix for the actual test questions and frequencies of correct and incorrect answers for each group.) In all but the two sections of the slide/tape group that were not monitored by the authors of this article, students were told just before taking the test that it was part of an experiment to determine the rela- tive effectiveness of tours as compared to slide/tape presentations. In the unmonitored sections, they were told that the test score would count as part of their final grade. FINDINGS The main question we wanted to answer was whether a slide/tape presentation con- veys information for immediate recall better than a tour. It apparently does not. The tour group scored a bit higher overall than the slide/tape group with respective mean scores of 15.35 and 13.75 (a 1.60 difference in favor of the tour group). With at-value of -2.96, we could not at the .01 level of sig- nificance reject the possibility that a slide presentation is only as effective as or even less effective in conveying information than a lecture tour. In addition, there was no type of question on which the slide/tape group had a superior mean score. The tour group scored higher on the average on questions about locations of guides and library facilities as well as on questions that did not concern locations (such as questions about the con- tent and organization of various guides and library resources like the card catalogs). For the location questions , the difference in mean scores is . 82 in favor of the tour group (a mean score of 7.33 as compared to 6.51 for the slide/tape group). For the other questions, the difference is . 77 in favor of the tour group (a mean score of 8.01 as compared to 7.24 for the slide/tape group). DISCUSSION It is not surprising to us that the tour group did well on questions about locations, for we had anticipated that walking to vari- ous parts of the library would make a stronger impression about their location than seeing slides. However, that this ad- vantage can be eliminated or diminished by proper reinforcement is perhaps indicated by the superiority of the slide/tape group's score on question 7 about the location of the government documents collection. Sixty-five slide/tape students answered that question correctly as compared to fifty-six in the tour group. This is the largest difference in scores favoring the slide/tape people for any ques- tion in the test. The superiority of their re- call may be due to the fact that the location of government documents is mentioned five times in the script and presented on two slides. On the other hand, the location was only mentioned once to the tour group sec- tions, and they did not actually visit it since doing so would have entailed an awkward move from one floor of the library to another. We are surprised that the tour group's mean score was higher than the slide/tape group's on questions not involving locations. We had supposed that close-ups of materials would contribute to greater understanding and recall than the tour method of holding up reference tools, where the details of the page layout are visible only to a few "front- row" people. But with a t-value of -2. 70, we could not at the .01 level of significance reject the possibility that a slide presenta- tion is only as effective as, or even less ef- fective than, a tour in conveying this kind of information. CONCLUSIONS Our testing of 151 students in a fresh- man-level business report-writing course gives us no basis for rejecting the possibility that a lecture tour is just as good a means of conveying information about library re- sources and facilities as a slide/tape show, or even better. This conclusion indicates the need for further research into the effective- ness of media presentations. On the basis of his research, Kuo reached the opposite conclusion. 3 He found that the slide/tape method was more effective than the lecture tour at the . 01 level of sig- nificance. Is this difference in results due to the relatively small sample size used in his research (approximately thirty in each group)4 compared to our somewhat larger sample of seventy-five and seventy-six in the control and experimental groups? Were our tours better prepared or conducted, or Slide/Tape Show I 33 was his slide/tape program more effectively done than ours? Pending further research, these ques- tions-like so many others relating to the ef- fectiveness of media presentations-must remain unanswered. Commenting on the scarcity of research into specific problems relating to the effectiveness of integrated li- brary instruction, Henning wrote, "Continu- ing research is absolutely necessary. " 5 The same can be said about media programs . REFERENCES l. Thus , Barbara H. Phipps, commenting on the problems of providing bibliographic instruction to large numbers of students , says, "The most promising future [appears] to lie in the area of programmed instruction and audiovisual aids to teaching" ("Library Instruction for the Undergraduate," College & Research Libraries 29:411 [Sept. 1968]). See also appendix IV, "Outstanding Features of Instructional Pro- grams and Future Plans Noted in Reports from 76 Colleges," in Vema V. Melum, " 1971 Survey of Library Orientation and Instruction Programs," Drexel Library Quarterly , 7:225- 53 (July and Oct. 1971). 2. That relatively little research has been done evaluating media productions used in library instruction is evident from a perusal of Li- brary Literature to date , Hannelore B. Rader's annual reviews of literature on library orientation and instruction (in the January/ March issues of Reference Services Review, 1974, 1975, and 1977, and in the October/ December 1976 issue), her "Selective Bibli- ography on the Evaluation of Library Instruc- tion" (mimeographed; distributed at the Sixth Annual Conference on Library Orientation for Academic Libraries, May 13 and 14, 1976, at Eastern Michigan University, Ypsilanti, Michigan), and Maureen Krier's "Bibliographic Instruction: A Checklist of the Literature, 1931-1975," Reference Services Review 4:7-31 (Jan./March 1976). 3. Frank F. Kuo, "A Comparison of Six Versions of Science Library Instruction," College & Re- search Libraries 34:289 (July 1973). 4. Ibid. , p . 287 . 5. Patricia A. Henning, "Research on Integrated Library Instruction," Drexel Library Quar- terly 7:341 (July and Oct. 1971). APPENDIX The following are the questions that were asked of students in the slide/tape (ST; N = 76) and the tour (T; N = 75) groups , and the number of responses to each answer choice. (Discrepancies in the totals under various questions indicate that some students did not answer those questions.) The correct answer choice is indicated by an asterisk in the right margin. All questions are multiple-choice except for #20, which is true/false. l. Into what sections is the Author/Title catalog of The University of Toledo library .divided? ST T a. Fiction and non-fiction 2 0 b. Different subjects 1 0 c. Reference and circulating books 0 0 d. Dewey and Library of Congress classifications 72 75* e. Books and periodicals 1 0 2. What reference guide should you use to locate material in the Government Documents collection? a. Central Serials Record 16 6 b. Monthly Catalog 49 52* c. Business Periodicals Index 4 3 d. Author/Title Catalog 3 6 e. Readers' Guide 1 8 34 I College & Research Libraries • January 1979 ST T 3 . What kind of information would you NOT be able to find in the Central Serials Record [the li- brary's list of periodicals received]? a. A particular issue is being used by someone. 70 73* b. A periodical is on microfilm. 0 0 c. A periodical has been bound. 2 0 d. A particular issue has been received. 1 1 e. The library subscribes to a particular periodical . 3 1 4. What reference guide will help you use the Subject Card Catalog most efficiently? a. Authorfritle Card Catalog 30 15 b. Public Affairs Information Service 2 1 c. Library of Congress Subject Headings 41 54 • d. A newspaper index 0 2 e . A magazine index 0 0 5. Which reference guide would NOT be a likely source for a letter of transmittal audience [the simu- lated audience for the student's business report]? a. Dun and Bradstreet Middle" Market Directory 1 i b. Government Organization Manual 3 1 c. Encyclopedia of Associations 5 3 d. Standard and Poor's Stock Reports 9 14 e. Readers' Guide 56 54* 6 . Where is the Microfilm Room located? a. Basement 74 73* b . First Floor 1 0 c. Second Floor 0 1 d. Third Floor 0 0 e. Fourth Floor 0 1 7. Where is the Government Documents collection located? a. Basement 0 0 b. First Floor 1 8 c. Second Floor 5 7 d. Third Floor 65 56* e. Fourth Floor 4 3 8. Where are the unbound periodicals kept? a. Basement 51 63* b. First Floor 9 4 c. Second Floor 2 4 d. Third Floor 11 3 e. Fourth Floor 1 1 9. Where are the bound periodicals kept? a. Basement 2 1 b. First Floor 6 2 c. Second Floor 48 61* d. Third Floor 12 8 e. Fourth Floor 5 3 10. Where are the Library of Congress circulating books shelved? a. Basement 1 0 b. First Floor 11 7 c. Second Floor 7 7 d. Third Floor 12 17 e. Fourth Floor 43 42* 11. Which index would you use to find articles published in Personnel, Journal of Accountancy, and Journal of Finance? a. The Wall Street Journal Index 14 15 b. Business Periodicals Index 57 56* c. Readers' Guide . 4 4 d. The New York Times Index 0 0 e . The Christian Science Monitor Index 0 0 Slide/Tape Show I 35 ST T 12. Which index is divided into corporate and general news sections? a. The Christian Science Monitor Index 3 0 b. The Wall Street journal Index 55 63* c. Public Affairs Information Service 4 3 d. The New York Times Index 7 4 e. None of the above 3 2 13. Which index gives a running synopsis of articles published throughout the year on a given topic? a. The Christian Science Monitor Index 17 15 b. The Wall Street journal Index 7 3 c. Public Affairs Information Service 11 10 d. The New York Times Index 31 45* e. None of the above 10 0 14. In which index would articles from the Toledo Blade be listed? a. The Christian Science Monitor Index 1 0 b. The Wall Street journal Index 0 1 c. Public Affairs Information Service 13 8 d. The New York Times Index 0 1 e. None of the above 62 64 • 15. Where in The University of Toledo library can Business Periodicals Index be found? a. Recent Periodicals Room 13 7 b. Information/Reference Desk 7 8 c. Government Documents Collection 0 0 d. Business Services Area 54 60* e. None of the above 1 0 16. Where in The University of Toledo library can the Encyclopedia of Associations be found? a. Recent Periodicals Room 5 4 b. Information/Reference Desk 46 50* c. Government Documents Collection 6 3 d. Business Services Area 16 14 e. None of the above 1 4 17. Where in The University of Toledo library can the Congressional Directory be found? a. Recent Periodicals Room 1 4 b . Information/Reference Desk 34 41 • c. Government Documents Collection 36 26 d. Business Services Area 2 1 e. None of the above 1 3 18. Where in The University of Toledo library can the Bulletin of the U.S. Bureau of Mines be found? a. Recent Periodicals Room 9 8 b. Information/Reference Desk 3 5 c. Government Documents Collection 51 51* d. Business Services Area 1 5 e. None of the above 8 4 19. Where in The University of Toledo library can the Wall Street journal Index be found? a. Recent Periodicals Room 20 7 b. Information/Reference Desk 16 11 c. Government Documents Collection 1 1 d . Business Services Area 29 53* e. None of the above 6 3 20. This is a Library of Congress call number: a. True b. False HV 6653 .C3 57 18 65* 9