College and Research Libraries MICHAEL GORMAN AND JAMI HOTSINPILLER ISBD: Aid or Barrier to Understanding? This article investigates the validity of claims that ISBD (International Standard Bibliographic Description) punctuation and conventions are a barrier to the · understanding of catalog information . A group of undergrad- uate students were asked specific questions about the elements on catalog cards. Two sets of catalog entries were used for the test. The sets were iden- tical in content, but one followed unrevised 1967 AACR chapter 6 rules and the other followed ISBD. The degree of correctness of the response and the response time were recorded. The test results showed a slightly greater de- gree and number in correctness of response to the ISBD format cards . The study indicates that the ISBD format aids , rather than hinders, reader understanding. Secret punctuation [in ISBD descriptions]-like slashes, dashes and equal-signs-that only the "elect" can comprehend. 1 -Sanford Berman The day LC and ALA adopted ISBD was a sad day for public libraries . ... Latin abbreviations, the truncation of "illus. " to "ill ." and the intro- duction of a variety of esoteric punctuation marks may serve the needs of the LC and Berkeley user, but it [sic] will baffle the patrons of nonresearch libraries. 2 -Maurice J. Freedman READING THESE and other, similiar quota- tions from the writings of respected mem- bers of the library profession caused us to think about the number of unsubstantiated claims and counterclaims that center on the ISBD (International Standard Bibliographic Description) conventions in cataloging. All developments in cataloging attract criticism founded on relevant and irrelevant con- cerns. Even when concerns arising from fear of the Library of Congress or fear of change it- self are discounted, there remains one con- stant theme in the criticisms of the ISBD. The theme is that articulated in the preced- Michael Gorman is director, technical services departments, University Library, and ]ami Hot- sinpiller is visiting research associate, University of Illinois at Urbana-Champaign. ing quotations. Put simply, it is feared that the introduction of a new way of presenting descriptive information will create a major barrier to the understanding of that informa- tion by the "ordinary" catalog user. As stated in the first standard edition of the International Standard Bibliographic Description (Monographs), the purpose of ISBD is to provide an internationally accepted framework for the representation of descriptive information in bibliographic records. . .. It is de- signed to meet three requirements for the efficient international use of such records: first , that records produced in one country or by the users of one language can be easily understood in other countries and by the users of other lan- guages; secondly, that the records produced in each country can be integrated into files or lists of various kinds containing also records from other countries; and thirdly, that records in writ- ten or printed form can be converted into machine-readable form with the minimum of edit- ing. To achieve these aims it was necessary to find a way by which the different elements making up a description could be recognized, by the eye or by a machine, without the need to understand the content. The means adopted is a prescribed sys- tem of punctuation. Within any one of the main areas of the description, each prescribed punctua- tion mark is a signal showing the nature of the element which follows it. 3 The concern expressed for the "ordinary" catalog user is based on the premise that 519 520 I College & Research Libraries • November 1979 the punctuation and other conventions used before the introduction of the ISBD were understood by catalog users and that they had validity based on their inherent com- prehensibility and their long use. Con- trariwise, the ISBD punctuation and other conventions are viewed as " strange, " "alien," "esoteric," and downright confusing. We set out to test these beliefs. The pur- pose of our small project was simple. It was to try to discern the reality behind the rhetoric and to establish the truth or other- wise of the assertion that the ISBD punctu- ation and conventions prevented under- standing of catalog information. Our hypothesis , also, was simple. It was that there was no significant difference in understanding as between ISBD and non- ISBD descriptions. METHOD Seventeen descriptions were prepared ac- cording to both sets of rules. Each descrip- tion was typed on a three-by-five-inch card in the style of the unrevised 1967 AACR4 chapter 6 and on another card following the ISBD conventions. 5 Ten of the descriptions were in English. These ranged from simple descriptions to those containing such com- plexities as alternative and parallel titles. The other seven were in foreign languages. Three of these were in relatively accessible languages (French, Spanish, German), and four were in relatively inaccessible lan- guages (Dutch, Afrikaans, Norwegian). (See appendix 1 for samples of these cards.) The descriptions were alone on the cards; that is, we did not add headings, holdings, class marks, etc. Questions were devised to accompany the cards. Six of the cards had two questions , so there were a total of twenty-three questions (see appendix 2) . The questions were straightforward in that there was a simple factual answer to each. Each question was designed to test the subject's understanding of the description. Typical questions were: Who is the publisher? In what city was this book published? Is this book illustrated? If you were recommending this book to a friend, what would you write down as the title? The questions were put to randomly selected undergraduates using the U niver- sity of Illinois Undergraduate Library. Each subject was handed four cards in turn and asked a question about each one. Under- graduate students were selected as con- stituting a group that could not be accused of being an elite , while having (we hoped) the basic reading and library use skills that one assumes the "average library user" pos- sesses. The ,ISBD and non-ISBD cards were interfiled in two sets , so that the first set consisted of the ISBD version of card 1, the non-ISBD version of card 2, the ISBD ver- sion of card 3, and so on , and the second set was a mirror image of the first. This en- sured that each person questioned was asked questions relating to both ISBD and non-ISBD descriptions . The questioner approached students at random and asked them if they would take part in a study by answering questions relat- ing to catalog entries. All persons ap- proached agreed to take part in the study. Whether this was due to their eagerness to help the library , general affability , or the Snickers candy bar each subject was given is not known. Only students were asked to participate. A total of twenty-two women and twenty-six men took part in the study. No attempt was made to question an equal number of women and men. The questioner was equipped with a clip- board with an answer sheet. She also had a digital watch mounted on the clipboard to permit unobtrusive timing of the response. The questioner recorded the answers as cor- rect, partially correct, and incorrect. The category of "partially correct" was added when it was realized that subjects some- times gave too much information (including the correct answer) and sometimes gave only half of the answer. Next recorded was the time , in seconds, taken to answer each question. As the cards were in a numbered series, the questioner knew which questions to ask, though she did not know which set was being used and did not look at the cards be- fore handing them to the subjects, and so she was unaware of whether the card being examined was an ISBD card or non-ISBD card. The study was carried out once as an ex- periment. Following this "dry run," some of the questions were rephrased and the method slightly changed. Once the changes were made, the final test was made. Each of the seventeen questions was asked eight times in the manner outlined above. RESULTS The full results of the project are given in appendixes 3 and 4. Salient general points are: 1. The proportion of completely correct answers was slightly higher for the ISBD (68.5 percent) tban for the non-ISBD (64.1 percent) descriptions. 2. The overall correctness of answers was higher for the ISBD descriptions (fifteen) than for the non-ISBD descriptions (seven). These figures were reached by comparing the number of correct answers and , when these were equal, comparing the number of partially correct answers (see appendix 3). Six questions were answered equally cor- rectly or incorrectly for both. 3. The proportion of incorrect answers was substantially lower for the ISBD (9 .8 percent) than for the non-ISBD (17.4 per- cent) descriptions. 4. The average response time for the ISBD descriptions (eight seconds) was slightly shorter than for the non-ISBD de- scriptions (nine seconds) . 5. No areas of the description revealed a markedly different level of understanding as between the ISBD and non-ISBD conven- tions. CONCLUSION The study demonstrates to our satisfaction that the primary problem in reader use of the descriptive data in catalog entries lies in the nature of that data, not in the manner in which it is presented. Further, that a sys- tematic set of conventions, such as those embodied in the ISBD, will aid rather than hinder reader understanding. The pre-ISBD conventions were an uneasy combination of normal prose usage and arbitrary conven- tion. The ISBD conventions have the merits of system and consistency. It seems to us that our study could be criticized on two grounds: first, that the sample was too small , and , second, that undergraduate students at a large university ISBD : Aid or Barrier I 521 are not a fair example of "typical" catalog users. We are confident that doubling the size of the study would not have markedly altered the results. The tendencies exhibited by the results are too strong to be capable of fal- sification by further sampling. On the other hand, we would welcome the use of the method (or a variant of it) to examine the problem more extensively. The second potential criticism, the use of undergraduate students, has more apparent force . We have concluded that the level of literacy and understanding among under- graduates is not abnormally high and that any users of libraries with markedly less lit- eracy and understanding could not use any type of catalog entry. This may lead to the conclusion that, in many library environments, the conven- tional catalog entry description is largely useless. This may be so, and the proposition merits further study. Our study, on the other hand, was based on exploring alterna- tives in the context of conventional catalog- ing. If, as we believe, the study proves that the ISBD aids, rather than halts, the under- standing and speed of use of descriptive data as compared with pre-ISBD descrip- tions, then the long-drawn-out "contro- versy" over the ISBD is at an end. Critics of conventional cataloging can concentrate their attacks on the real problems (silly sub- ject headings, unsought author headings, and lack of reader orientation) rather than the "unproblem" that we believe ISBD al- ways has been. On an unscientific note, we must report that three of the subjects, upon having the idea of the project explained to them after they had answered the questions, asked something to the effect of "since the new way [ISBD] is obviously more understand- able, why are you bothering to do the study at all?" No one expressed a contrary opin- ion. REFERENCES 1. Sanford Berman, "The Cataloging Shtik," Li- brary Journal 102:1251-53 (June 1, 1977) . 2. Maurice J. Freedman , " Public Libraries, the Library of Congress, and the National Biblio- 522 I College & Research Libraries • November 1979 graphic Network," Library journal 102:2211- 19 (Nov. 1, 1977). 3. ISBD(M) . 1st standard ed. (London: IFLA Office for UBC, 1974), p.vii. 4. Anglo-American Cataloging Rules . North American Text (Chicago: American Library Assn., 1967). 5. Anglo-American Cataloging Rules. North American Text. Chapter 6: " Separately Pub- lished Monographs . . . Revised to Accord with the International Standard Bibliographic Description (Monographs)" (Chicago: Ameri- can Library Assn ., 1974). APPENDIX 1 EXAMPLES OF CARDS USED IN TEST Women as a force in history. A study in traditions and realities, [by] Mary R. Beard. New York, Octagon Books, 1976, c 1946. 382 p. 19 em. Reprint of the ed. published by Mac- millan, New York. Bibliography: p. 341-369. Includes index. Women as a force in history : a study in traditions and realities I Mary R. Beard. New York : Octagon Books, 1976, cl946. 382 p. ; 19 em. Reprint of the ed. published by Macmillan, New York. Bibliography: p. 341-369. Includes index. ISBD: Aid or Barrier I 523 Handbook of food expenditures, prices, and consumption. Guide de la consommation, des depenses et des prix alimentaires, [by] Zuhair A. Hassan, Danielle Champagne. Ottawa, Communications Unit, Economic Branch, Agri- culture Canada, 1975. x, 87 p. 28 em. English and French. Includes bibliographical references. Handbook of food expenditures, prices, and consumption = Guide de la consommation, des d€penses et des prix alimentaires / Zuhair A. Hassan, Danielle Champagne. -- Ottawa Communications Unit, Economic Branch, Agri- culture Canada, 1975. x, 87 p. ; 28 em. English and French. Includes bibliographical references. Diese oder eine andere Republik? By Otto B. Roegele. Koln, Walter-Raymond-Stiftung, 1974. 63 p. 19 em. (Kleine Reihe - Walter- Raymond-Stiftung, Heft 8) 524 I College & Research Libraries • No vember 1979 Diese oder eine andere Republik? I Otto B. Roegele. -- Koln : Walter-Raymond- Stiftung, 1974. 63 p. ; 19 em. (Kleine Reihe - Walter- Raymond-Stiftung ; Heft 8) Bibliographie van den Vlaamschen taalstrijd, door Th. Coopman en ·Jan Broeckaert. Gent, A. Siffer, 1904. 320 p. 25 1/2 em. Bibliographie van den Vlaamsehen taalstrijd I door Th. Coopman en Jan Broeckaert. -- Gent A. Siffer, 1904. 320 p. ; 26 em. ISBD: Aid or Barrier I 525 1. Who is the publisher?. f\PPENDIX 2 QUESTIONS USED IN TEST 2. If you were recommending this book to a friend, what would you write down as the title? 3. Who is the author? 4. If you were recommending this book to a friend, what would you write down as the title? 4a. Who is the publisher? 5. If you were recommending this book to a friend, what would you write down as the title? 5a. Who wrote this book? 6. In what city was this book published? 6a. Is it illustrated? 7. What is the subtitle? 8. Who is the author? 9. In what city was this book published? 10. Who is the publisher? 11. If you were recommending this book to a friend, what would you write down as the title? 12. Who is the author? 12a. In what city was this book published? 13. Who is the publisher? 14. Who is the author? 14a. Is this book illustrated? 15. In what city was this book published? 15a. Who is the publisher? 16. Who is the publisher? 17. Who is the publisher? APPENDIX 3 ACCURACY OF RESPONSE ISBD Non-ISBD Question c• p c p 1. 2 2 1 2. 2 2 4 3. 4 3 1 4. 4 2 2 4a. 2 1 1 3 1 5. 1 3 1 3 5a. 2 2 4 6. 1 3 6a. 3 4 7. 4 2 2 8. 4 4 9. 4 2 10. 3 2 1 11. 2 2 2 2 12. 4 4 12a. 3 2 13. 4 4 14. 4 4 14a. 4 4 15. 1 3 3 15a. 3 3 16. 3 1 17. 3 1 1 TOTALS 63 20 9 59 17 PERCENTAGE 68.5 21.7 9.8 64.1 18.5 •c = Correct; P = Partially correct; I = Incorrect. Subject of Language Question of Item 2 Publisher English Title French Author Norwegian Title English Publisher English Title English/French Author English/French 4 Place of Norwegian publication Illustrations Norwegian Subtitle English Author English 2 Place of German ~ublication Pu lisher Dutch Title English Author English 2 Place of English publication Author English Author Spanish Illustrations Spanish Place of Afrikaans ~ublication Pu lisher Afrikaans 2 Publisher English 3 Publisher English 16 17.4 526 I College & Research Libraries • November 1979 APPENDIX 4 RESPONSE TIME ISBD Non-ISBD Average Response Average Response Difference Correctness• Number Time (secs)t Time (sees) (sees) + 1. 15 16 +1 2. 11 17 +6 + 3. 6 8 +2 + 4. 6 8 +2 4a. 4 8 +4 0 5. 13 6 -7 5a. 7 5 -2 + 6. 20 18 -2 6a. 4 3 -1 7. 8 9 +1 0 8. 3 6 +3 + 9. 14 12 -2 + 10. 5 12 +7 0 11. 8 5 -3 0 12. 2 3 +1 + 12a. 3 9 +6 + 13. 3 8 +5 0 14. 5 6 +1 0 14a. 4 8 +4 15. 5 6 +1 15a. 6 6 0 + 16. 15 20 +5 + 17. 9 8 -1 TOTAL 176 207 15 quicker AVERAGE 8 9 responses from RESPONSE ISBD descriptions • + = ISBD more correct; 0 = Equal correctness; - = Non-ISBD more correct. tAll calculations to nearest second .