312 College & Research Libraries May 2013 meet the needs of incoming international scholars, librarians worked closely with the university’s Office of International Education and Development to stay in- formed about international recruitment, partnerships, and campus events related to global and cultural awareness. As a result, the library participates in a 2-day international student orientation event twice a year as well as universitywide diversity celebrations, International Education Week, and International Cof- fee Break. The next five chapters cover com- munity connections that were created by reaching out to the multicultural com- munity and partnering on opportunities such as the creation of a speaker series, poetry readings, and national book award presentations. Incorporating the popular literature of a culture, such as the foto- novelas, graphic novels, and manga, can be an important part of diverse cultures, providing a way to build community connections if they are part of library collections. Part IV applies technology offering free English classes, computer classes using native-speaking instructors, creating a “Welcome to the Library” DVD using subtitles and voiceovers in various lan- guages, and creating bilingual versions of the library website. More outreach initiatives are highlight- ed in Part V, including designing family literacy workshops, working with various cultures to develop oral histories, and col- laborating with health care professionals because research shows that libraries with a mission to provide consumer health information can play a pivotal role in helping users make informed healthcare decisions. Programming and events are described in Part VI with ideas for creating exhibits, themed events, author readings, cooking classes, and multicultural performances. There are suggestions for promotion of events by reaching out to local churches, multicultural businesses, apartment complexes, and nonprofits that serve non-English speakers. At the Charlotte Mecklenburg Library, they have created “English conversation clubs” that provide English language learners an opportunity to practice their speaking and listening skills. Reference services round out the last four chapters; Chapter 34 provides five points of general advice for working with people who have limited English proficiency over the phone, including the creation of a reference guide that includes common phrases in the languages the callers most often speak. Library Services for Multicultural Patrons provides an in-depth description of pro- grams and opportunities for creating mul- ticultural connections that have proven to be successful in academic, public, and school library settings, which makes it an important book for staff in all types of libraries.—Marcy Simons, University of Notre Dame. Planning and Constructing Book & Paper Conservation Laboratories: A Guide- book. Eds. Jennifer Hain Teper and Eric Alstrom. Chicago: Association for Library Collections & Technical Ser- vices, American Library Association, 2012. vii, 230p. $67.95; $61 for mem- bers of ALA (ISBN 9780838986011). LC2011-053444. This manual will be quite useful to in- stitutions, conservation staff members, or private conservators involved in the development of conservation laborato- ries. The value of the book stems from the qualifications of the editors and authors. Index to advertisers Amer. Philosophical Society cover 3 American Psychological Assoc. 217 Annual Reviews 222 Choice Reviews Online 307 EBSCO cover 2 MIT Press Journals cover 4 NRC Research Press 220 Philosophy Documentation Ctr. 242 SPIE 218 Book Reviews 313 Eric Almstrom is head of conservation for the Michigan State University Librar- ies and Jennifer Teper holds a similar position at the University of Illinois at Urbana-Champaign. She has written or coauthored a number of peer-reviewed articles in the field of preservation and conservation of library and archival mate- rials. Eleven other authors—one in private practice and the rest associated with the preservation and conservation facilities of major institutions in the United States— contributed practical essays that address varied aspects of project planning, speci- fications for equipment and specialized functions, and considerations unique to private conservation labs and those that focus on flat paper collections. Chapters related to planning provide helpful information on how to plan and carry projects to conclusion. Donia Conn’s essay on project management includes lists of details, components, and speci- fications to consider before embarking on the design of a lab. These include the proximity of a freight elevator, plumbing, lighting, the size and location of windows and doors, specialized spaces, security systems, appropriate work surfaces, er- gonomic design, and OSHA regulations. Some of these might seem self-evident, but failure to think about them could prove to be problematic. Eric Alstrom’s chapter on design and layout not only de- scribes such key components as furniture and equipment, but also includes “func- tional footprints” of lab equipment. Three case studies (Ohio University, Dartmouth College, and Michigan State University) contain descriptions and floor plans of the labs at those institutions. Many of these topics are addressed in more depth in subsequent chapters. Whitney Baker provides considerations related to labs for special collections, general collections, and hybrid ones. This chapter, too, contains useful case stud- ies and floor plans. Additional chapters describe processes and equipment for water purification, types and configura- tion of lighting, ventilation and exhaust systems, custom-built furniture and equipment, ergonomic considerations, and quarantine and segregation rooms. Jeffrey Peachey, a conservator in private practice, addresses concepts pertinent to private book conservation labs, and Claire Hoevel provides guidance on the devel- opment of labs for paper conservation. Most of these chapters contain helpful notes and bibliographies. Also included in the book are seven appendices, including four by Jennifer Te- per. These provide additional information on lighting and ventilation, procedures for dealing with mold and pests, guide- lines for crafting a program statement and equipment schedule, and tips for read- ing architectural plans. Teper’s “Quick Reference for Recommended Equipment Specifications” and glossary of terms round out the book. Planning and Constructing Book & Paper Conservation Laboratories: A Guidebook admirably fulfills its intended purpose. A careful reading of it prior to embarking on a project to build or remodel a conser- vation facility will enable users to plan wisely and avoid costly and frustrating mistakes.—Maurice C. York, East Carolina University. Pam Hackbart-Dean and Elizabeth Slomba. How to Manage Processing in Archives and Special Collections. Chi- cago: Society of American Archivists, 2012. 160p. alk. paper, $69.95 (ISBN 1-931666-43-1). LC2012-024050. The arrangement and description of col- lections are core functions of every ar- chives and special collections repository. Deciding which collections to prioritize, determining the level of processing, and establishing best practices are all critical efforts in making materials accessible to users. Over the past two decades, special collections and archives have experienced revolutionary changes in how they access, arrange, and promote collections. In the area of processing procedures, informa- tion specialists have strived to establish a uniform set of standards and practices,